Trusted Agent profile

Open House Estate Agents in Bolton, Peacehaven, Keighley and 1 more

4.8

★★★★★ Excellent

645 reviews across 4 offices and 4 platforms

Open House Estate Agents has four offices, in Bolton, Peacehaven, Keighley and Worthing. Together they have 645 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

540

Reviews on Google

All 4 offices

Facebook logo

4.5 / 5

61

Reviews on Facebook

All 4 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

43

Reviews on Trustpilot

All 4 offices

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Our offices

Open House Estate Agents's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Open House Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Open House Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had an excellent experience working with open Houes agent They were professional, honest, and very attentive throughout the entire process of renting my property. Their knowledge and clear guidance helped me make the best decision. I highly recommend (Mohammad zia-UI-Haq)to anyone looking for a reliable real estate agent

Sayed · 17 November 2025 · Open House Estate Agents Bolton

Agent replied · 17 April 2026

Thank you for your review. We’re happy to hear you had a smooth experience. We appreciate your kind words about Mohammad Zia-Ul-Haq. Thanks for recommending us; we’re always here to help.

5/5

Google

Hadi was very helpful with assisting a friend rent a property. Very responsive over the phone and email. Thanks for all your help.

Karen · 17 November 2025 · Open House Estate Agents Bolton

Agent replied · 17 April 2026

Thank you for the positive review! We’re happy to hear that Hadi was able to help your friend and offer quick, useful communication. We appreciate your support and are here if you need anything!

5/5

Google

A 5 stars-review doesn’t even begin to cover how amazing our experience was with Open House Keighley! From Jack who showed us the apartments, to Dom who sorted all the checks and paperwork for us, and Michael the caretaker who was very prompt anytime we had an issue! Without a doubt, Open House has been the best agency I have dealt with in 5 years of living in England. Everyone is so professional, friendly and exteremely helpful!

Maria · 11 November 2025 · Open House Estate Agents Keighley

5/5

Google

I cannot recommend Tom, Jack and the staff highly enough. After using other estate agents who did not market my house effectively I transferred to Open House who were amazing. Got me a flurry of buyers, got me the asking price and held my hand every step of the process like I was their only customer. The information flow was amazing and I felt like a very valued customer. They saw my sale through, negotiated a smooth transition into a new home that was marketed with another agent, went the extra mile even guiding through the solicitors process. I have no negatives at all. If you are looking to sell do not hesitate to take them as your agent. You will not be disappointed they are consummate professionals who market in an imaginative way, family orientated manner and are the absolute best. Thank you so much x

Janet · 11 November 2025 · Open House Estate Agents Keighley

1/5

Google

I would strongly advise anyone to avoid using Open House Keighley. My experience with them has been nothing short of appalling. I lived in a property managed by them for 2 years and 6 months, and during that entire time I never missed a single rent payment, everything was paid on time and in full. Despite this, they are now refusing to return my £712 deposit, claiming the house was “untidy” when I moved out. This is completely untrue. I have OCD and maintain an extremely clean home. The only issues were minor wear and tear, which by law are the landlord’s responsibility, not the tenant’s. Even more concerning, they unlawfully entered the property without my consent while I was still liable under the tenancy. They used their key to let themselves in without permission, which is a clear breach of my legal rights under the Housing Act 1988. Their staff, particularly Ben, was rude, dismissive, and unprofessional. His behaviour during communication was completely unacceptable, he spoke to me in a disgusting and disrespectful manner, showing no appreciation or basic courtesy toward tenants. To make matters worse, the locks on the property were broken, and the house was left unlocked for three nights while my toddlers were inside, a serious safety risk that they ignored. Open House Keighley clearly does not follow government regulations regarding deposits, property maintenance, or tenant privacy. I would strongly recommend avoiding this agency if you value professionalism, respect, and lawful treatment.

Nilofer · 11 November 2025 · Open House Estate Agents Keighley

1/5

Google

I am utterly disgusted and appalled by the way these estate agents have treated me as a tenant. After being an exemplary tenant, always paying my rent on time and looking after the property, I am now being refused my deposit for what clearly amounts to normal wear and tear. Throughout my tenancy, this agency was unprofessional, unresponsive, and disrespectful. They never repaired anything I reported, despite my patience and cooperation. To make matters worse, they even let themselves into the property without proper notice, which is a complete breach of my privacy and tenancy rights. Now, they are attempting to withhold my deposit to “redecorate” and paint the property, which is the landlord’s responsibility, not mine. Under the UK Tenancy Deposit Scheme and the Landlord and Tenant Act 1985, tenants are not responsible for fair wear and tear. The law clearly states that landlords are responsible for general maintenance, redecoration, and minor repairs that result from ordinary use over time. What’s more, they are trying to blame me for hooks left on the walls that were already there when I moved in, left by previous tenants! I am being unfairly accused of damage I did not cause. The property itself was refurbished using cheap materials, the kitchen worktop stains easily, and now they are trying to hold me liable for “stains” caused by the poor quality of the surface. The bathroom has mould due to lack of ventilation and no window, yet they’re trying to say that’s my fault too. This is absolutely outrageous. I have been a respectful and responsible tenant, and to be treated this way is both unfair and insulting. I feel completely disrespected and taken advantage of. I strongly urge anyone considering renting through this estate agent to stay far away. Their conduct is unethical, unprofessional, and they clearly do not value their tenants.

Naila · 11 November 2025 · Open House Estate Agents Keighley

5/5

Google

My solicitor recommended Open House and we were looked after very well by Jason throughout the sale of our property. Open House were extremely helpful, efficient and reactive at all times. I would not hesitate to recommend them. Thanks Jason for great service

Nigel · 16 October 2025 · Open House Estate Agents Worthing

Agent replied · 14 January 2026

Thanks so much for the kind review. Was a pleasure to be of assistance. All the best from us at Open House

5/5

Google

I would highly recommend Open House for a local agent. They are reliable and work effectively to support you through a house sale and buy. I would certainly use them again.

Laura · 13 October 2025 · Open House Estate Agents Peacehaven

Agent replied · 12 November 2025

Thank you Laura for your lovely review. It was a pleasure to help you move into your new home. We look forward to seeing it again once you have completed all the work that you have planned. All the best, Bryan, Neil, William and Stuart.

5/5

Google

"Open House, is without a doubt the best estate agency we could have chosen. Selling my mum's house was an emotional process, but Bryan's Hollands personal touch and genuine care made all the difference. He was not only incredibly helpful but also a constant source of communication, keeping both my mum and me fully updated every step of the way. What truly set Bryan apart was his dedication to chasing solicitors and other ongoing estate agents. He helped ease the stress of the process, ensuring things moved forward smoothly and efficiently. It felt like he was personally invested in us, and we couldn't be more grateful for his hard work and commitment. Highly recommend Open House and a very special thanks to Bryan Hollands for his exceptional service. He is a true asset to the company and made difficult times so much easier." Forgot to mention, no upfront fees so all done on a "promise ". Absolutely fantastic

John · 13 October 2025 · Open House Estate Agents Peacehaven

Agent replied · 12 November 2025

Thank you John for your fantastic review. It makes all the difference to know that we have helped ease what is a difficult process and we hope that your mum will be happy in her new home. All best Bryan, Neil, William and Stuart

5/5

Google

A brilliant estate agency service which exceeded our expectations. Kind people with excellent knowledge of the local property markets. Very good communicators. Would recommend with no hesitation. Thank you.

Gary · 13 October 2025 · Open House Estate Agents Peacehaven

Agent replied · 12 November 2025

Thank you Gary that is really appreciated and so pleased we could help you get your move. All the best Neil, Bryan, William and Stuart

5/5

Google

I have never dealt with a more professional company, excellent service throughout from start to finish, nothing was a problem. Bryan was our main contact, we have dealt with him before when he was with another agent, so we went with Open House as this was where he had moved to, purely for his professionalism plus he is so obliging and helpfull and keeps you up to date all the through. Neil was also a great help whenever Bryan was away, again very helpful and informative. These two guys really know there job and treat you with respect. We wish them both and the rest of the team the best for the future, and that many more people use them as you won't regret it. Thank you so much. Russ and Sue Maines

Russell · 13 October 2025 · Open House Estate Agents Peacehaven

Agent replied · 12 November 2025

Thank you so much for your kind words Russell , we are so pleased you were happy with our service and we hope that you are more than happy in your new home. All the best Neil, Bryan, William and Stuart

5/5

Google

These guys have been helpful every step of the way on my journey to divest my property portfolio. All the staff are very helpful but i must giver a big shout out to Dom who is a superstar.

Christine · 11 October 2025 · Open House Estate Agents Keighley

5/5

Google

I strongly recommend Open House in Keighley fantastic customer service by the team as always especially by Thomas very understanding and helped us all the way from start to finish honestly guys best in the game by far you tried the rest now try the best you wouldn’t be disappointed this place is a hidden gem give these guys a call today if your renting or selling this is your one stop estate agents in Keighley. Keep up the hard work Thomas. 👌👌👍👍👌👌

Faisal · 11 October 2025 · Open House Estate Agents Keighley

5/5

Google

Jack and Tom have been incredibly good. Very supportive and would go out of they way to make sure everything is ticking over for you nice easy. It's been a stressful process of purchasing the property but these guys have been incredibly amazing in helping out and making sure everything is in place for things moving forwards. Highly recommend to check Open house out for any property related issues.

Usmanali · 11 October 2025 · Open House Estate Agents Keighley

5/5

Google

Very impressed with their customer service. All staff are very professional and courteous, always willing to help where needed. Thanks for your help during our tenancy.

T · 29 September 2025 · Open House Estate Agents Keighley

5/5

Trustpilot

I would like to say thank you to the…

I would like to say thank you to the open house estate agents especially bhai zia and Hadi as a result of their good,amazing, fabulous and outstanding service and I would highly recommend open estate agents to everyone.

Mo · 26 September 2025 · Open House Estate Agents Bolton

Agent replied · 5 June 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience, and Hadi and Bhai Zia truly appreciate your kind words. We’re grateful for your recommendation and always happy to provide outstanding service.

5/5

Trustpilot

I had an excellent service from open…

I had an excellent service from open house , I was well attended to by Hadi, great service, nice staff , prompt response, I would highly recommend to anyone looking to rent a property

Omenka · 23 September 2025 · Open House Estate Agents Bolton

Agent replied · 5 June 2026

Thank you for your feedback! We’re glad Hadi and our team could provide prompt and attentive service. We appreciate your recommendation!

5/5

Google

OpenHouse in Peacehaven were the Estate agents acting for the people we bought from. They were extremely helpful and supportive to us, and to our sellers in negotiating a very slow chain with a late and unanticipated twist. They were …

Judy · 17 September 2025 · Open House Estate Agents Peacehaven

Agent replied · 12 November 2025

Thank you so much for your kind review Judith. I am so glad that we managed to find you your perfect home and I am sure that you will have many happy years there. Kind Regards , Bryan, Neil, William and Stuart

5/5

Google

Really good company to work with, an excellent team and nothing was too much trouble . We used them for both managing our home when we rented it out and when we sold the property I cannot recommend them highly enough.

Paul · 20 August 2025 · Open House Estate Agents Keighley

5/5

Trustpilot

Hassle-Free Letting Experience, Highly Recommend!

I had an excellent experience with OpenHouse with Yunus and Hadi. From the very start, they made the whole process smooth and completely stress-free. Within just two weeks, they had secured reliable tenants for my property and took care of everything, from viewings to paperwork, so I didn’t have to worry about a thing. Their professionalism, clear communication, and efficiency really stood out. It gave me great peace of mind knowing my property was in safe hands. I would highly recommend OpenHouse to anyone looking to let or manage their property quickly and hassle-free.

Muhammad · 19 August 2025 · Open House Estate Agents Bolton

Agent replied · 5 June 2026

Thank you for your feedback! We’re glad Yunus and Hadi made the process smooth and stress-free. We appreciate your recommendation and are always happy to help.

5/5

Google

Jack and Tom and the rest of the team from Open House were always in touch with regular updates which put me at ease. They were efficient and organised and very professional. Thanks team!

Jelena · 16 August 2025 · Open House Estate Agents Keighley

5/5

Google

Could not ask for a better service from Tom and all at Open House, they know there stuff.

Danielle · 16 August 2025 · Open House Estate Agents Keighley

5/5

Google

Luke, Susi and Team are great to deal with. We have used them for a few years now and they have always been very efficient and helpful. Would have no hesitation in recommending.

Clare · 11 August 2025 · Open House Estate Agents Worthing

Agent replied · 10 September 2025

Thanks Clare for the very kind review. It's been a pleasure to assist you over these last few years.

5/5

Google

Excellent company for buying property! My first flat purchase was, as to be expected, daunting and at times stressful. Jason at Open House made the entire experience relaxed, fun, exciting and kept me constantly in the loop about progress and updates even before I’d had them from my solicitor. He made himself available for me to view the property as often as I needed and answered my emails so quickly whenever I sent in queries. I can tell Open House has fantastic processes in place, and they hire friendly, genuine people who go out of their way to assist you. I’ll be forever thankful to Open House and specifically Jason, for making my first home purchase so wonderful and memorable. The move in gift box was also an unexpected delight!

Becki · 8 August 2025 · Open House Estate Agents Worthing

Agent replied · 14 January 2026

Thank you so much for your glowing review. We recognise how daunting a first purchase can be so ensure we are always on hand to answer any questions no matter how big or small. We wish you all the best in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Open House Estate Agents

Which Open House Estate Agents office has the most reviews?

Bolton has the most, with 295 reviews rated 4.9 out of 5, followed by Peacehaven with 139.

Where are the Open House Estate Agents offices?

The four Open House Estate Agents offices, by town:

  • Bolton: 404 Derby Street, Bolton, BL3 6LS
  • Keighley: 246 Oakworth Road, Keighley, BD21 1RB
  • Peacehaven: 206 South Coast Road, Peacehaven, BN10 8JP
  • Worthing: 6 New Broadway, Worthing, BN11 4HP
Has Open House Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Open House Estate Agents, Bolton won Gold; Open House Estate Agents, Peacehaven won Trusted Agent.

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