Trusted Agent profile

Open House Estate Agents reviews

4.9

★★★★★ Excellent

93 reviews across 3 platforms

6 New Broadway, Worthing BN11 4HP

Open House Estate Agents's Worthing office at 6 New Broadway is rated 4.9 out of 5 across 93 reviews on three platforms, including 91 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

91

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

We used Open House Worthing, due to a recommendation, to sell my dad’s bungalow. Jason our estate agent was great. He was helpful, polite and very professional. He managed to find us a lovely buyer two weeks before Christmas! Probably one of the hardest times of the year to sell property. He explained everything clearly and kept us up to date with the process. Emails were replied to quickly and the same with phone calls. All in all a very smooth selling experience and I would highly recommend this company.

Tracy · 17 February 2026

Agent replied · 17 April 2026

Thank you very much for the kind review, Christmas can be at times particularly challenging. So glad we could get a positive result for you and be completed by early Feb less than 8 weeks later is a real success and down to us, the right solicitors, buyer and vendors all being super responsive so thanks for that. Thanks again for choosing us!!

5/5

Google

Being completely open, I will forever be grateful to Open House Worthing, and although the lovely Susi in particular, Luke was also fantastic. I got to a point where I didn’t think I would be able to find a home for my small human and I, but Susi made it possible. She went above and beyond to help and always got back to me when she said she would. They seem to be very hard working at Open House Worthing, care about what they do and the people they help. For example, Susi was unable to attend the viewing we had arranged and so instead of putting me out by cancelling/ re-scheduling, Luke was able to do the viewing. I feel like this shows they’re willing to work hard in order to meet clients’ needs, because Luke would have already been busy no doubt. Any contact I made was responded to promptly and the whole process was organised and smooth. I felt as though Susi really was on top of everything, contacting me when anything was needed, understanding of my schedule with regards to work, etc. Luke was also there and on top of absolutely everything if Susi wasn’t around. Thanks to these guys, my miniature and I are now blessed to be happily living in a beautiful home

Rowan · 17 February 2026

Agent replied · 17 April 2026

Thanks you ever so much for taking the time to give us this glowing review. We always try to put our clients first and if we have challenges behind the scenes that this does not impact the client. Glad you are happy in your new home. Kind regards The team @ Open House

5/5

Google

We recently sold our flat with Open House. We had a few valuations done, and I'm so glad we went with Open House. Jason was absolutely brilliant, really helpful and communicative. Luke also kept in contact to keep us in the loop. It was long, arduous process, but Jason was reassuring, professional and answered every question we had as first time sellers. Everyone is so lovely and always on hand to ask questions or raise any issues we were having. Definitely recommend and would absolutely use them again for any future sales!

Ginny · 17 March 2026

5/5

Google

My solicitor recommended Open House and we were looked after very well by Jason throughout the sale of our property. Open House were extremely helpful, efficient and reactive at all times. I would not hesitate to recommend them. Thanks Jason for great service

Nigel · 16 October 2025

Agent replied · 14 January 2026

Thanks so much for the kind review. Was a pleasure to be of assistance. All the best from us at Open House

5/5

Google

Five stars isn't even enough! This company went above and beyond when assisting us in finding a place to call home. In particular the kindness shown by Susi and her team is something I will never forget. Would highly recommend their services, they have been helpful, genuine and professional every step of the way.

Toni · 17 April 2025

Agent replied · 11 June 2024

What a an amazingly pleasing review to read. Really appreciate it. Hope you are happy in your new home.

5/5

Google

I had a fantastic experience with Open House Estate Agents! The staff is friendly, efficient, and very helpful, especially Jason. Thank you so much for your support in buying our house. We would love to work with you again in the future!

Anh · 12 July 2025

Agent replied · 10 September 2025

We wish you all the best in your new home. Thank you ever so much for you amazing review from the team @ Open House Estate Agents

5/5

Google

Jason at Open House Worthing was fantastic from putting my bungalow on the market right through to completion. It was sold within a fortnight and he worked tirelessly in getting it through to completion. I would recommend Open House as the best as far as I am concerned.

Frank · 17 April 2025

Agent replied · 9 November 2024

Thank you ever so much for your kind review. We really appreciate your feedback. Often chains can be challenging and this one was no different and Jason made sure it all held together from beginning to end. All the best with your new home Frank. Thanks again from the team at Open House

5/5

Google

Excellent company for buying property! My first flat purchase was, as to be expected, daunting and at times stressful. Jason at Open House made the entire experience relaxed, fun, exciting and kept me constantly in the loop about progress and updates even before I’d had them from my solicitor. He made himself available for me to view the property as often as I needed and answered my emails so quickly whenever I sent in queries. I can tell Open House has fantastic processes in place, and they hire friendly, genuine people who go out of their way to assist you. I’ll be forever thankful to Open House and specifically Jason, for making my first home purchase so wonderful and memorable. The move in gift box was also an unexpected delight!

Becki · 8 August 2025

Agent replied · 14 January 2026

Thank you so much for your glowing review. We recognise how daunting a first purchase can be so ensure we are always on hand to answer any questions no matter how big or small. We wish you all the best in your new home.

5/5

Google

Had a great experience with Open House. Jason was friendly, helpful and very efficient and he really went the extra mile a nothing was too much trouble. Open House are superb and I would not hesitate to recommend them to anyone.

Jackie · 20 March 2025

Agent replied · 27 April 2025

Thanks so much these kind reviews really mean so much and it's so great to hear the positive feedback. We hope you thoroughly enjoy your new home.

5/5

Google

I had excellent service from Open House. Luke and Susi were very efficient and very professional. They responded quickly to my many questions and emails, and they explained the tenant-find process very clearly. Luke gave me excellent …

Richard · 17 April 2025

Agent replied · 24 October 2024

Thank you Richard for taking the time to leave such a positive review. We are always happy to answer any queries or questions you may have as the lettings market is a very complicated space now with all kinds of recommendations and … More

5/5

Google

Luke has been letting my flats in Worthing for 8 years and I have always found him very dedicated to the job, he is always willing to give me an open and honest answer which I feel is very important in this business. Can't forget to give Susi a big thumbs up as she has been a great addition to the team and they are both always looking to go the extra mile to delivery an efficient and professional service!PositiveResponsiveness, Quality, Professionalism

Steve · 25 August 2022

Agent replied · 11 June 2024

Always great to work with you Steve, thanks so much for the lovely review. Really good to hear, thanks again!!

5/5

Google

I cannot recommend the services of this company highly enough. Jason and his team were prompt, and highly competent and professional throughout the process. I wouldn’t hesitate to use their services again in the future.

Khody · 31 March 2025

Agent replied · 14 January 2026

Thank you ever so much for your great review. You now have an amazing seafront property and look forward to working with you going forward. Regards Open House Worthing

5/5

Google

I had a great experience with Open House Worthing! From our very first contact, Susi was so helpful and understanding of my situation - I had been struggling for months to find a place that would accept pets! She was on board straight away and determined to help me and my little dog find our forever home! It was great to finally talk to someone who was understanding and saw the bigger picture - an outstanding example of remarkable customer service that went miles beyond that of a standard letting agent. A breath of fresh air! The viewing process went smoothly, the communication was always quick, kind and within less than a few hours.. we had secured our flat :) Open House Worthing was always ready to answer all my questions and the support of Susi, Sandra and Luke was amazing throughout the whole renting experience. Their referencing system is easy and hassle free, too! I would highly recommend this agency if you are looking to rent - their professionalism, kindness and willingness to help is unmatched! Awesome job and a very satisfied tenant... and dog ! :))

Francesca · 10 June 2022

Agent replied · 11 June 2024

Thanks so much for your review. We really appreciate you taking the time to do so

5/5

Google

Amazing service from Susi and the team, made to not only feel welcome to our new flat but excited to be in the area. Can’t thank you enough for a seamless process.☺️

Ella · 17 April 2025

Agent replied · 24 October 2024

Thanks ever so much for your kind review. You will not be disappointed, Worthing has so much to offer!! All the best in your new home.

5/5

Google

My family moved in October 2023 and is now settled in a nice and clean apartment, thanks to Openhouse, particularly, Susi who gave us a personalized efficient service and guaranteed a stress free house move for us in a short space of time. I wish we had found Openhouse sooner. I'd recommend their service to my friends. Thank you 🤗

Siyasanga · 12 November 2023

Agent replied · 11 June 2024

Thank you ever so much for your kind review. Glad we could help.

5/5

Google

I own an apartment which had a tenant in situ when I purchased, however after 4 years she moved on and I needed it relet quickly. As I live abroad it was essential I had someone who was reliable and professional to find me a new tenant. Luke was just that person and within a week he came up with a new tenant that I hope will be just as good as my last one. The process was seamless and hassle free. The only slight niggle was that he was unable to ring me abroad from the office landline. Need to sort that Luke! I've upgraded you to a 5 ⭐PositiveResponsiveness, Professionalism

Sue · 25 August 2021

Agent replied · 11 June 2024

Thank you for the kind review sorry we weren't able to provide 5 star service on this occasion. I tried even from my mobile but could not connect to the number for some reason. I kept in contact with email and WhatsApp as that worked fine but for some reason neither office or mobile would connect for calls. Unsure why overseas calls not normally an issue, apologies.

5/5

Google

Luke and the team at Open House managed a rental property for me after I moved away from the area. Any maintenance was always seen to quickly and I was always kept in the loop - communication was always quick. Luke found me excellent tenants and made the landlord experience a smooth one! After 5 years Open House helped me to sell the property which went without a hitch. Altogther I can't thank Luke and the team enough for their hardwork and would absolutely recommend them as an agent for letting and selling.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 10 June 2021

Agent replied · 11 June 2024

Thanks Claire that's great to hear, thanks for using our services for so long. All the best Luke and the team

5/5

Google

Jason and the team at Open House Worthing are amazing! Professional, conscientious and kind. I’d use this company over and over again!

Annie-Marie · 3 April 2026

5/5

Google

Jason at Open house, has been amazing the last 6 months through buying a new home. He was speedy at replying to emails and always there at the end of the phone. He is patient, kind and caring and he made our christmas wish come true! Thank you x

Laura · 15 December 2025

Agent replied · 17 April 2026

Thanks so much for your kind review. Glad you had a great Christmas sometimes with these things it's very much touch and go and in the hands of the solicitors we are able to keep the train on the tracks and push along so it gets done in a timely fashion! Kind regards The Team @ Open House

5/5

Google

Myself and partner have been looking for our first flat together! Currently living in shared housing, so we have found it quite daunting! However once we met Susi she instantly put our minds at ease, she was extremely friendly and informative and she made the whole process seem alot easier. We have decided to stay where we are for another couple of months, but you can bet you we'll be giving Susi a call when we start our search again. Out of three agents we dealt with Susi was by far the easiest and friendliest to have met. X

Yasmin · 11 June 2019

Agent replied · 11 June 2024

Thanks ever so much for leaving us such a wonderful review. Very glad you had a great experience with us.

5/5

Google

Highly recommend Open House . We rented our flat to begin with,any problems within the flat repairs ,servicing were addressed very quickly. We went on to purchase our flat recently and I have to say it was no walk in the park but Luke went above and beyond with the support of Susi to get this difficult sale to the finish line . Many thanks to Open House and Luke and Susi .PositiveResponsiveness, Professionalism

Deirdre · 25 August 2020

Agent replied · 11 June 2024

Thanks ever so much for leaving us such a lovely review. It means a lot to us that you were so happy with our services.

5/5

Google

Susi has been brilliant, right from the initial viewing of our flat, her warmth and openness shines through. Luke and the team at OpenHouse have also been great whilst we have been at the property, always quick to respond and get things sorted. Highly recommend!

Sian · 12 December 2023

Agent replied · 11 June 2024

Thank you very much for your kind review. We would like to wish you all the best with your onward move

5/5

Google

Jason was fantastic and really helped with the whole process. Thoroughly recommend.

Adele · 12 May 2025

Agent replied · 28 May 2025

Thanks ever so kindly for your review. We always strive to help vendors and buyers alike. All the best in your new home

5/5

Google

I needed to find a flat to rent quickly and Luke and his team managed to pull out all of the stops and I moved into my flat within a week. I was very impressed with the way Open House took care of me from start to finish and I would not hesitate to recommend them to my friends and family. A Big Thank you to all at Open House.

James · 10 June 2020

Agent replied · 11 June 2024

Thanks very much for taking your time leaving us such a marvellous review. We always try to pull out all of the stops.

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Read Open House Estate Agents's Google reviews

Questions about Open House Estate Agents

How many reviews does Open House Estate Agents have?

Open House Estate Agents's Worthing office has 93 reviews across three platforms: 91 on Google, 1 on Yell, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Open House Estate Agents's rating?

Open House Estate Agents is rated 4.9 out of 5 across all 93 reviews, and 4.9 out of 5 on Google from 91 reviews, checked 9 October 2026.

Where is Open House Estate Agents's Worthing office?

Open House Estate Agents, 6 New Broadway, Worthing BN11 4HP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.