Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased our house with Open House and were blown away by the service. Jason answered any questions we had quickly and thoroughly, often getting back to use days faster than our solicitor. He made the whole process so much easier and much less stressful.
Thank you so much for all your help. We can't recommend them enough.
Josh · 28 March 2025
Agent replied · 28 May 2025
Thank you so much for your kind review. We always endeavour to make the process as stress free as possible. Glad we could be of service and hope you enjoy your new home!
★★★★★ 5/5
GoogleDealing with Luke at open house he has been really amazing and been straight on to any issues in a timely manner and kept me informed throughout all processes. He is kind and understanding and has gone above and beyond to assist me and guid me with any questions or queries.
Craig · 17 April 2025
Agent replied · 9 November 2024
Really appreciate the kind feedback. We always look to resolve issues as swiftly as possible. Glad we could be of service!! Thanks again
★★★★★ 5/5
GoogleDealt with Luke and the team at open house for a number of years and always had exceptional service. They always find tenants quickly to minimise any void periods and deal with everything from start to finish with little effort on my side. Wouldn't use anyone else.PositiveProfessionalism
Tony · 25 August 2022
Agent replied · 11 June 2024
Thanks Tony for your review, very grateful and excellent to hear. Many thanks
★★★★★ 5/5
GoogleSuzi and Luke went above and beyond for me. It was a stressful move but thanks to them it was less than it would have been. Thank you guys!
Liz · 12 December 2023
Agent replied · 11 June 2024
Thanks for the lovely review. We try our best to work with you to make the move a success
★★★★★ 5/5
GoogleA highly informative, friendly, helpful and reliable team at Open House! Having experienced both their sales and lettings processes, we can highly recommend Luke & Susi
Paul · 11 January 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5 star review. It's very much appreciated and very helpful for us. Glad we could help you find a buyer and continue to assist you with any lettings or sales in the future.
★★★★★ 5/5
GoogleLuke, Susi and Team are great to deal with. We have used them for a few years now and they have always been very efficient and helpful. Would have no hesitation in recommending.
Clare · 11 August 2025
Agent replied · 10 September 2025
Thanks Clare for the very kind review. It's been a pleasure to assist you over these last few years.
★★★★★ 5/5
GoogleWas a tenant for approx 4 years. Great team (Luke, Susi, Monique and all their contractors) with good customer service. I have mostly liaised with Susi who is fantastic and always positive and optimistic. Open house provides fast responses …
Nick · 17 April 2025
Agent replied · 11 June 2024
Great to hear Nick, it's amazing to hear feedback like that from tenants directly. All the best with your future moves.
★★★★★ 5/5
GoogleQuick and easy. 🤩🤩🤩
Thank you very much Luke and his excellent team for finding us a suitable home. No unnecessary delays everything happened online so swiftly and easily. We are really grateful for your service. Recommended. 😇😇😇
Priyankara · 17 April 2025
Agent replied · 24 October 2024
Thanks for the lovely review. No problem at our online processes do make things much swifter and easier! Glad we could be of service thanks from The Open House Team
★★★★★ 5/5
GoogleWe've been using Open House for a few years now and always go back to them when the need arises. Their service is personal and very efficient. All stuff is always very helpful and polite. Never had any issues, a pleasure to deal with. Thank you for all your help Luke, Susi and Monique!
Kate · 11 March 2024
Agent replied · 11 June 2024
Always a pleasure Kate, many thanks for your ever so kind review.
★★★★★ 5/5
GoogleFantastic service provided by Open House! Luke and Susi swiftly sold our property for us in October/November 2020. The team were incredibly professional and kept us fully informed at each stage of the process. The customer service was amazing and came with a personal touch that you don't always get with larger companies. Any questions we had were quickly responded to and all viewings were well organised with ourselves and fully compliant with Covid restrictions, which was very reassuring.PositiveResponsiveness, Quality, Professionalism, Value
Laura · 25 August 2021
Agent replied · 11 June 2024
Thanks Laura for your ever so kind review, really glad you were happy with our service.
★★★★★ 5/5
GoogleStayed in a houseshare for 8 months and they were very good from start to finish. Always prompt and although you can see they are extremely busy they deliver a first class service for what you're paying for.
I would recommend reaching out to Susi if possible. She was the person I was in contact with the most and was such a lovely person to talk to if I ever needed to reach out.
Jacob · 10 June 2022
Agent replied · 11 June 2024
Thanks very much for leaving us such a nice review.
★★★★★ 5/5
TrustpilotExcellent estate agency
Excellent estate agency, no stress at all and very helpful when needed.
Robert · 1 June 2026
★★★★★ 5/5
GoogleWe are so grateful what this letting agency did for us to get our place if I could give 100 stars I would best letting agency was brilliant
Denise · 27 January 2025
Agent replied · 18 June 2025
Thank you so much. Glad you are happy in your new home and we were able to assist with that.
★★★★★ 1/5
GoogleBe careful with this company. The way they treated my husband over a competiton would put me off ever using them!
Emilly · 17 April 2025
Agent replied · 24 August 2024
So sorry you feel like that I was in conversation with your husband regarding the collection of the football prize. He seemed to have blocked us mid reply on his last message trying to resolve as a cash alternative I was looking to arrange. … More
★★★★★ 5/5
Googlein the past I've had a few unprofessional landlords, however with this company they were professional and welcoming. Every query I had they answered almost instantly. They worked to get my sky box delivered and kept me updated of the progress. One of the agents, susi, was awesome. She gave me her number and said if I need her anytime for anything just give her a ring and she will come running. Highly recommend this company to all my friends and family!
Michaela · 11 June 2019
Agent replied · 11 June 2024
Thank you ever so much for your kind review.
★★★★★ 5/5
GoogleAs a tenant who has relied on Open House for the past four years, I can confidently say they have been an absolute pleasure to rent from. From assisting with the initial rental process to promptly addressing any maintenance issues that …
Figen · 17 April 2024
Agent replied · 9 June 2024
Thanks Figen really great to hear. We wish you all the best with your onward move. Glad we could be of service for the last 4 years
★★★★★ 5/5
GoogleFriendly and professional. Gave a small gift when picking up the keys which was very nice
Tom · 17 April 2025
Agent replied · 24 August 2024
We like to make sure all new owners or tenants get a little welcome gift. Glad you liked it thanks again for taking the time for leaving a kind review.
★★★★★ 5/5
GoogleExcellent service Susuie / Monique / Alex cordination for renting my property.clean communication and guidance for hassle free process.
Highly recommended.
Malith · 12 February 2025
Agent replied · 10 September 2025
Thanks for you great review. Glad we were able to assist in helping your move into your new home.
★★★★★ 5/5
GoogleI used Open House to find a tenant for a property and they were efficient, helpful and really professional. They found an excellent tenant for me within one day and took me through the process to the tenant moving in in a very short space of time. I would thoroughly recommend the team there if you require an estate agent in Worthing and surrounding area.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 10 June 2021
Agent replied · 11 June 2024
Thanks Louise great to hear excellent feedback and glad you were happy with our service. Many Thanks!
★★★★★ 5/5
GoogleExcellent service for both managing my rental property and then during the sale. Thanks!
Vikki · 17 April 2025
Agent replied · 24 October 2024
Thanks Vikki for the lovely review, as efficient as our service! All the best kind regards the Open House Team.
★★★★★ 5/5
GoogleVery professional and friendly service. They were not our Estate Agents but our seller's and you wouldn't know the difference. Susi was exceptional!
N · 10 June 2020
Agent replied · 11 June 2024
Thanks ever so much for leaving us such a brilliant review. It's very much appreciated. We always strive to do our best.
★★★★★ 5/5
GooglePerfection, from finding my ideal habitat to rent, the transition of picking up keys, moving in was absolutely stress free.I reccomend this team, Luke, Susie, Sally for their
Proffesionalism from the start of my journey to collecting keys,I reccomend highly, Open House Worthing
Worthing iwoWoeWorthing
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Marianne · 13 September 2023
Agent replied · 11 June 2024
Thanks Marianne for this kind review. We try our best to keep the process as simple as possible. Glad you are happy in your new home
★★★★★ 5/5
GoogleReally happy with service !!
Susi from lettings has been really lovely and helpful. She made sure everything is done on time. Definitely she deserves a bonus for the services she provide.
Thanks susi x
Shahin · 17 April 2024
Agent replied · 11 June 2024
Thanks ever so much for your kind review. Glad we could help you. We are looking into Susi's bonus as we speak 😂 …
★★★★★ 5/5
GoogleLuke and Susi was very helpful when selling my property, nothing was too much when l needed help.Thank you l highly recommend them.
Linda · 11 June 2019
Agent replied · 11 June 2024
Thanks so much Linda for leaving us such a kind review. It means a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
