Oliver Burn estate agents in London

★★★★★ 5/5

Google

I have been renting with Oliver Burn for over 2 years. As soon as we decided on the flat we wanted to rent, they guided us through putting a deposit down on the same day. Since then, Louise has been so efficient at helping us with any issues we have at our flat and always willing to go out of her way to help. It makes renting in London feel easy!

Olivia · 12 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

We have been renting with Oliver Burn for six months and we had a great experience so far. During the negotiation they were very responsive, precise and patient in clarifying all our doubts and answering our questions. After moving into the flat, they have been very helpful and dealing with any repairs or needs promptly. Always kind and absolutely trustworthy.

Marta · 12 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

We've been renting with Oliver Burn for over 3 years and they've been great, right from the start. Especially impressed with Louise who answers emails in no time, whether on workings days, weekends or even days off! And she always gets any issues resolved as quickly as possible which is very fantastic! Oliver Burn were also great at helping us find the property when we were first looking, really listened to what we were after. Highly recommend them!

L · 12 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

Ever since we walked through the doors of Oliver Burn in Herne Hill, we felt in safe hands. A special mention to Tim Clarke-Payton who bent over backwards to help us secure our dream flat and Theresa Parsons for being such a friendly face and extremely organised throughout the whole process. Louise Putt now looks after the management and day to day queries. Along with the rest of the team, Louise provides excellent customer service, we are really very impressed with how quickly things are dealt with without any hassle or too many questions asked.

Alex · 12 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

We've been renting with them for over eight months and are quite happy with the service. They are always quick and clear in their replies (both during the contract phase and now we're renting) and the few ocassions where we've had an issue with the flat (mostly plumbing) they were solved in the same day. We were not too keen on renting through a management agent instead of with a landlord directly, but are overall quite happy.

Inés · 12 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

I have been renting through Oliver Burn for about 5 years and one of the main reasons I have not looked to move house yet is Louise. It is always so reassuring to know that any problems that arise are dealt with quickly and efficiently. She has sorted several issues for me from broken windows, boiler replacement and pest control with her address book full of trusted tradespeople who also speak very highly of her.I can’t recommend her enough. Thanks Louise!

Leo · 12 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 4/5

Trustpilot

Help! I'm new to this.....

When I decided to sell my property, I had no experience at all of dealing with estate agents. I visited a number of agents in SE24 and decided to proceed with Oliver Burn. Rapport with all of the Oliver Burn staff was established very quickly- whether I had an appointment or popped in, I felt that I was always given their full attention. Tim C-P is a consummate professional; he fully explained the process of selling, the reasons for the valuation figure and charges which would be incurred. His wealth of experience suggests he has particular insight into the psychology of buying and selling property. Subsequently I dealt more often with Tim Hudson, Assistant Branch Manager, his equally professional colleague. Tim is friendly, reassuring and efficient. He provided me with a lot of useful support in general and nothing was too much trouble. Highly recommended. Thanks, team.

Margaret · 8 October 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Trustpilot

When we decided to sell our house after…

When we decided to sell our house after more than 46 years it seemed a daunting task. However, it turned out an easy passage under the guidance of Oliver Burn, Estate Agents. We landed with them by sheer coincidence. Trying to load a baby cot into our car, a very friendly young man came along to offer help. It was the same helpful man, Tim Clarke-Payton, whom we shortly afterwards discovered in Oliver Burn’s office. He and his very able team - another Tim and Theresa - gave us consistently good advice and answered all the question we had. They handled brilliantly the task of taking prospective buyers around our property without much interference to our daily life. We could not have been in better hands and can highly recommend them.

Ms · 16 August 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

Staff could not be more helpful

Dean · 16 June 2020 · Oliver Burn London (5 Half Moon Lane)

★★★★★ 1/5

Google

I worked with a person named Diana. I got really bad service. What a waste of my time. STAY AWAY!!!

Giray · 16 June 2020 · Oliver Burn London (5 Half Moon Lane)

★★★★★ 1/5

Google

It's really a terrible service... A lady named Diana made us wait 2 times. The first time we went, she kept us waiting for 30 minutes, and then she talked to us in a rude way. The second time we went, she didn't show up after 45 minutes and She made up an excuse. It's really bad service. I certainly never went there again.

Ruff · 16 June 2020 · Oliver Burn London (5 Half Moon Lane)

★★★★★ 5/5

Google

The expertise of this highly professional team at Oliver Burn impressed me every step of the way. Very reassuring to have them managing my flat.

Tim · 16 June 2020 · Oliver Burn London (5 Half Moon Lane)

★★★★★ 2/5

Google

Oliver Burns was not a nice agency to work with. They were unaccomodating as they do not do evening viewings. The person who was showing us around the property was 10 minutes late. The woman who runs the phones in the office was rude. A complete disregard for customer service.

Dominique · 16 June 2020 · Oliver Burn London (5 Half Moon Lane)

★★★★★ 5/5

Google

We used Oliver Burn to sell. We received good market advice from them in a time of uncertainty. The photos Tim C-P took were fantastic. We had an acceptable offer within 10 days. Great service all round.

Bethany · 16 June 2020 · Oliver Burn London (5 Half Moon Lane)

★★★★★ 5/5

Google

Have had great experience with Oliver Burn, can highly recommend them! Prompt replies to all communications and very nice people to deal with.

Mark · 17 April 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

The team is always very responsive to issues and maintenance requests. We deal with Louise the most and she's always very helpful and on top of things. I've heard that some property agents can be difficult to get a hold of, but never the case for Oliver Burn. Highly recommend!

Jennifer · 17 April 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

We have been renting the same property with Oliver Burn for last 5 years and we are very happy with the service provided. Louise and the team are friendly and helpful and have always dealt with any issues quickly and efficiently. I would highly recommend them.

Conor · 17 April 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

My partner and I found an ideal property to rent for our current situation with Oliver Burn and have just renewed contracts for our a second year. It's been easy communicating with them, any questions we have, Louise will respond to us quickly and they make you aware of anything relevant when it comes to renting a managed property.

David · 17 April 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Trustpilot

They really care about the prospective tenant and not just a check!

I had the pleasure of working with John, Eddie and Tim at Oliver Burn with regards to viewings and getting a rental property. My viewing experience alone was very positive - quite friendly guys who actually seem to care about their clients and prospective tenants and offer a personalised experience. They have also been very attentive to emails and responsive with regards to my requests, and even sent a follow up email to check up on my move-in. I'd definitely recommend Oliver Burn to anyone as their entire team and the process stood out to me. Thank you.

A.S · 18 January 2020 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Trustpilot

Great service!

Been with Oliver Burn for a few years now and they are really great, can higly recommend them! Prompt reply to all communications and a great team to deal with. Any issues we have had with the apartment have been resolved swiftly.

Emil · 20 November 2019 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

Rating only, no written review.

Katherine · 13 November 2019 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Google

Every team member provided an excellent service in my renting service. Extremely helpful, would highly recommend!

Mary · 13 November 2019 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Trustpilot

Satisfied tenants

We've been renting with them for over eight months and are quite happy with the service. They are always quick and clear in their replies (both during the contract phase and now we're renting) and the few ocassions where we've had an issue with the flat (mostly plumbing) they were solved in the same day. We were not too keen on renting through a management agent instead of with a landlord directly, but are overall quite happy.

Ines · 22 October 2019 · Oliver Burn London (362 Clapham Road)

★★★★★ 5/5

Trustpilot

Excellent customer service!

Ever since we walked through the doors of Oliver Burn in Herne Hill, we felt in safe hands. A special mention to Tim Clarke-Payton who bent over backwards to help us secure our dream flat and Theresa Parsons for being such a friendly face and extremely organised throughout the whole process. Louise Putt now looks after the management and day to day queries. Along with the rest of the team, Louise provides excellent customer service, we are really very impressed with how quickly things are dealt with without any hassle or too many questions asked.

Alex · 22 October 2019 · Oliver Burn London (362 Clapham Road)