Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Raj and the Oliver Burn team!
Thank you Raj and the Oliver Burn team!! After long term tenants moved out of our flat... we were slightly lost thinking about having to get new tenants. However Raj and the team came in and sorted everything... guiding us through the new licensing regulations... to getting the flat prepped for new tenants... and of course finding a brilliant couple to move into the flat. Raj was brilliant at keeping the communication flowing so we always knew what was going on... and the rest of the team found us cleaners and decorators in double time to get flat turned around. Really pleased to be starting a relationship with Raj and Oliver Burn.
Satmohan · 20 February 2026
★★★★★ 5/5
TrustpilotA really proactive letting agency from…
A really proactive letting agency from start to finish. At all stages Raj and his team were in full communication with moving the property forward to secure this is our new home. I would recommend using this company for future property search.
Sonia · 23 March 2026
★★★★★ 5/5
GoogleWe used the services of Oliver Burn for the sale of our flat recently. Mark Murphy was our main agent and he was absolutely brilliant from start to finish. Very clear and personable, and incredibly responsive throughout. He made the process as smooth as possible, acting as an intermediary between us, our buyer, and both solicitors as needed. Would highly recommend Mark and team for any sale in the area.
Barry · 26 December 2023
Agent replied · 11 November 2024
Hi Barry
Great to be appreciated for our services.
Many thanks
★★★★★ 5/5
TrustpilotI'd highly recommend Oliver Burn
I'd highly recommend Oliver Burn - Raj and Theresa were extremely helpful when our offer was accepted on our current flat. The whole process, including the viewing stage, was done efficiently and with great care and we really appreciated all the support we got from Oliver Burn.
Jess · 29 October 2025
★★★★★ 5/5
TrustpilotHappy recent buyer
My estate agent was Tim Hudson who was genuine, patient and professional. Tim took the time to understand my needs for my new home and was generous with his time in showing me the flat - my final viewing lasted 40 mins as I measured every inch of the space! Once the sale was agreed between myself and the vendor, he and the whole team at Oliver Burn were very helpful with ensuring it went through swiftly and (thankfully!) ahead of the changes to stamp duty. I would recommend Tim and the team at Oliver Burn to others.
Amy · 29 June 2021
Agent replied · 15 June 2024
Thank you for your gracious review, It was a pleasure achieving the goal set out from the beginning.
★★★★★ 5/5
GoogleNiki and the team at Oliver Burn have managed my flat for the last 8 years and have been fantastic to work with. They have great communication and always keep me in the loop if anything needs sorting. They are professional, reliable and nothing is too much trouble. Thanks so much Niki and team :)
Kate · 16 May 2025
★★★★★ 5/5
TrustpilotSUPERB AND VERY PROFESSIONAL
Tim C-P was very professional and superb in keeping a close eye on the process and "budging along" solicitors, during the sale of my Late Parents' house, as well as providing me with regular updates during the sale transaction. Viewings were conducted, with ample notice given to me, even though I was not living at the house and updates relayed to me, following each viewing.Indeed, the whole team at Oliver Burn (special mention also to the superb Tim Hudson), were an absolute pleasure to deal with, as each of them reflected an outstanding high standard of professionalism, along with friendliness and constant proactiveness.I would most definitely recommend Oliver Burn, in particular Tim C-P, who worked tirelessly throughout, ensuring the sale process progressed with minimal delays ...from point of acceptance of offer, to completion, the timescale was 6 weeks!!!
LizfromLondon · 8 July 2019
Agent replied · 15 June 2024
Hello Liz and Family,Thank you for your kind review. May I take this opportunity to thank you for your business and for being an absolute pleasure to work for. We appreciate how difficult it must have been working through both the probate process and the associated sale, your sunny disposition and proactive approach made all the difference and we must thank you for that . We are also so pleased to have found you wonderful buyers who I am confident will love the house just as your family did for so many years and we very much look forward to hearing from you and your families future endeavors.Warmest regardsTim C-P
★★★★★ 5/5
TrustpilotI have recently sold a property through…
I have recently sold a property through Oliver Burn and was so impressed by the professional and caring service I received . In particular Tim Hudson was able to guide me through a challenging process and he did this with such wisdom , knowledge and care. The team have such a lot of experience and they respond to you efficiently and with great sensitivity. I cannot recommend this team at Oliver Burn highly enough .
Hazel · 11 January 2021
Agent replied · 15 June 2024
Thank you very much for your kind words. .
It was a pleasure helping you through this transaction and seeing it through to fruition.
There were a few bumps and bruises along the way but we got there in the end.
★★★★★ 5/5
TrustpilotRaj and Stephen were incredibly helpful…
Raj and Stephen were incredibly helpful and the process was smooth!
Maxwell · 21 April 2026
★★★★★ 5/5
TrustpilotExcellent professional service
Selling our parents' run down house was a protracted process with chains breaking and gazundering along the way! At every stage, Ed, and the team at OB, offered wise advise and were always quick to return calls and emails and keep me fully updated. I was confident that our best interests, as their client, were the driver in the process. Thank you!
Hilda · 13 February 2026
★★★★★ 5/5
GoogleI have been renting with Oliver Burn for over 2 years. As soon as we decided on the flat we wanted to rent, they guided us through putting a deposit down on the same day. Since then, Louise has been so efficient at helping us with any issues we have at our flat and always willing to go out of her way to help. It makes renting in London feel easy!
Olivia · 13 November 2019
Agent replied · 11 November 2024
Thank you Olivia!
We are glad to provide you the service you require - we hope to continue to do so to make your London life easy!
★★★★★ 5/5
TrustpilotMy wife and I were downsizing to a flat…
My wife and I were downsizing to a flat and as soon as we found a flat that we wanted Tim Hudson was on our case - even going into his office on a Saturday evening to progress the deal.Throughout the process he kept us informed and was a fantastic link between the charming vendors and ourselves.Very down to earth and honest - we trusted him from the outset.Thanks Tim
EDWARD · 11 September 2019
Agent replied · 15 June 2024
Thank you for your very kind words.Tim H
★★★★★ 5/5
TrustpilotRaj and the team at Oliver Burn were…
Raj and the team at Oliver Burn were excellent throughout the process and we couldn’t be happier in our new flat!
Bruno · 29 October 2025
★★★★★ 5/5
GoogleDefinitely the best agency I have ever had the pleasure of working with. I have owned properties in London and abroad for many years now, so I’ve worked with a few agents! Time and again I always seem to be let down but NOT with oliver Burn, every time they deliver! With Diana Burn at the helm you are in the safest hands possible! They care about their clients and they’re passionate about property! A winning combo! Oh and in days gone by Diana used to be on property television, such is her expertise! Thank you also to dear Maurice who is just fabulous! If I could give 11/10 I would! Highly recommend
Sunita · 26 December 2023
Agent replied · 11 November 2024
Hi Suinita
Always a pleasure conducting business with you.
TH.
★★★★★ 5/5
TrustpilotDefinitely the best agency I have ever…
Definitely the best agency I have ever had the pleasure of working with. I have owned properties in London and abroad for many years now, so I’ve worked with a few agents! Time and again I always seem to be let down but NOT with oliver Burn, every time they deliver! With Diana Burn at the helm you are in the safest hands possible! They care about their clients and they’re passionate about property! A winning combo! Oh and in days gone by Diana used to be on property television, such is her expertise! Thank you also to dear Maurice who is just fabulous! If I could give 11/10 I would! Highly recommend!!
Sunita · 28 November 2023
Agent replied · 28 July 2025
Hi Sunita
Thank you kindly for your gracious words, it was a pleasure achieving your objectives.
★★★★★ 5/5
TrustpilotOur experience with OB has been…brilliant from start to finish
Our experience with OB has been wonderful from start to finish. We found this house during my wife’s pregnancy and it gives us great joy to complete on this property with our son at 6 months old. Edward & Gilbert have been fantastic throughout the process and we’d wholeheartedly recommend OB to friends and family. Please keep being fantastic. Alex and Alex
Alexander · 1 November 2025
★★★★★ 5/5
GoogleOliver Burn was brilliant when one tenant on a joint tenancy wanted to move out one year into a two year fixed term. They handled the legal assignment, references and inspection/inventory check extremely well as my managing agent. This would have been a difficult and costly process for me to have handled without their expertise. Thank you!
Tim · 25 December 2024
Agent replied · 11 November 2024
Hi Tim
Thanks again for your review, much appreciated.
TH.
★★★★★ 5/5
TrustpilotFantastic, personable service
We used the services of Oliver Burn for the sale of our flat recently. Mark Murphy was our main agent and he was absolutely brilliant from start to finish. Very clear and personable, and incredibly responsive throughout. He made the process as smooth as possible, acting as an intermediary between us, our buyer, and both solicitors as needed. Would highly recommend Mark and team for any sale in the area.
Barry · 1 April 2023
★★★★★ 5/5
FacebookAbsolutely fantastic!! Recommend this company 100%
I was a rental tenant for many happy years and received great service always. General maintenance issues were always dealt with and when I needed electricians or plumbers they helped. They then went in to help me find my own home to buy. Thank you Diana and Wric, every step of the way you were superb! I now I want to rent my home out and again they have been second to none. Their advice is sound and their expertise comes from years and years in the industry. I have also recommended them to about 10 people that have happily bought and rented with them and they too have glowing reports of their experiences. So thank you all so very much! You are the best in the business :)
Sunita · 26 January 2022
★★★★★ 5/5
TrustpilotAbsolutely fantastic!!
Absolutely fantastic!! Recommend this company 100%I was a rental tenant for many happy years and received great service always. General maintenance issues were always dealt with and when I needed electricians or plumbers they helped. They then went in to help me find my own home to buy. Thank you Diana and Wric, every step of the way you were superb! I now I want to rent my home out and again they have been second to none. Their advice is sound and their expertise comes from years and years in the industry. I have also recommended them to about 10 people that have happily bought and rented with them and they too have glowing reports of their experiences. So thank you all so very much! You are the best in the business :)
Sunita · 26 January 2022
★★★★★ 5/5
TrustpilotReally happy with OliverBurn
Was nervous to let my property as many agencies have provided difficulties previously. I was referred to Diana at OliverBurn and I was so glad I signed up. They have made the process so much easier and with their help I’m able to receive income again
Amara · 12 February 2026
★★★★★ 1/5
GoogleCompletely agree with GW's review below. Eric (owner of estate agent and multiple flats) is a nightmare landlord. He left a leak coming through our living room ceiling for 10 weeks, and only fixed it after we handed our notice in and viewings were expected. He'll come around unannounced (& not turn up when he has confirmed he would). He treats his subcontractors really badly (challenges every penny they charge for months on end), and the office has gone through such high turnover since Louisa left, you'll have to consistently repeat yourself to different members of staff. Then to frustrate tenants further he will claim such absurd costs upon settling the deposit (inventory that didn't exist in opening inventory and requiring our professional cleaners to reclean or else we face a full cleaning fee).
SA · 17 April 2023
Agent replied · 11 November 2024
SA M, we are unaware of any property of the landlords that had a reported leak for 10 weeks, his properties are generally maintained above normal standards and usual sought after when they become available to let.
We have been unable to identify you a genuine tenant as you have not provide a name or property address. Please contact our office directly and we will be more than happy to address your concerns.
Should we not hear directly from you and as you have maliciously mentioned payments to subcontractors which is information that is not made available to tenants we can only assume this is a non genuine review left by a competitor.
★★★★★ 5/5
GoogleThank you Oliver Burn for being such great managing agents for the last two years. I have just finished my tenancy and I would just like to extend my gratitude for all the help in the process of moving in as well as dealing with all our maintenance requests so quickly and attentively.
They always made sure that our requests were taken care of and always checked in to follow up on anything outstanding. The staff did change quite a lot in the last year, however the new team have been superb since the start of this year with following up anything that required immediate attention. Thank you!
Miami · 17 April 2023
Agent replied · 11 November 2024
Hi Mila
Pleased that you enjoyed your tenancy duration.
★★★★★ 5/5
TrustpilotMaking life easy
Diana, Ed and the team at Oliver Burn Clapham have been managing our property for over 15 years including a full renovation this year. Living in Australia and owning a property so far away can be hard but Oliver Burn make it easy.
Jeremy · 12 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
