★★★★★ 5/5
GoogleGreat customer service, communication and professionalism. Chantelle helped me right from the start to the end of the purchase and went above and beyond. Everything was communicated on time and kept up to date.
Would defo by again and recommend Oakwood to friends and family.
Connor also assisted when needed. Brilliant team at Oakwood Langley.
Thank you again Chantelle.PositiveResponsiveness, Quality, Professionalism
Husnain · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you for providing us with this feedback. Both Chantelle and Conor were delighted to read your comments and receive your recommendation. We are glad that you had a positive experience and hope you are settling in well to your new home. Yours sincerely, Elle Godfrey, Marketing Executive
★★★★★ 5/5
GoogleJust completed my sale through Oakwood Estates Langley and it could not have been easier. The staff are so helpful and knowledgeable, making the experience smooth and stress free.Special thanks to Conor who managed the whole process. I would definitely recommend them.
Sanjay · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Sanjay for leaving us this review. I have forwarded your feedback straight on to the Langley team who were delighted to read your comments. I'm glad all went well. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleI highly recommend Oakwood Estates because of Chantelle Lumley. I cannot thank her enough for the dedication and excellent service she provided throughout our sales process. Not only were we kept well informed on every stage, Chantelle would go above and beyond her duties to ensure we had a smooth process and a speedy completion. Every phone calls to every emails were answered very promptly! Therefore thank you so much Chantelle, you are an asset to the company and they should be very proud of you ! Xx
Geeta · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you for sending us in this review Geeta. I have just forwarded your feedback over to Chantelle who is delighted to receive such fantastic comments. She said 'you have been a pleasure to work with and that you have made her weekend.' The team wish you all the best with your next chapter. Yours sincerely, Elle Godfrey, Marketing Executive
★★★★★ 5/5
GoogleDominick has been great.
My property was let within 24 hours, the service received was very professional.
I’m so glad I switched agents and decided to go with Oakwoods.
By far the best agents in the area!!
Jermaine · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Jermaine for sending in this fantastic review. Dominick is very appreciative of your comments and we are pleased to have been able to assist you. We wish you all the very best with your new tenancy. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleLena dealt with the sale of our house and from introductions to completion she was a pleasure to work with. She dealt with all our queries and concerns, kept us informed and chased relevant parties to get the sale completed quickly. Our experience has been great and would definitely recommend Lena and Oakwood Estates Langley.PositiveResponsiveness, Quality, Professionalism, Value
Bhanu · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Bhanu for providing us this feedback. It’s great to read that you had a positive experience with Lena and the Langley Team. I have of course forwarded your comments across. We wish you all the best with your new chapter. Yours sincerely, Elle Godfrey, Marketing Executive
★★★★★ 5/5
GoogleI'm so pleased we went with Oakwood. The whole Langley team were consistently professional, courteous and supported us each step of the way. I always felt well informed and in good hands. There were some bumps along the way and I felt we had a trusting partnership to see us over the line - and all (or most of this!) was possible through Chantelle! A big, big thank you Chantelle for supporting us and completing this on time!PositiveResponsiveness, Quality, Professionalism
Hardeep · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Hardeep for leaving us this great feedback. Chantelle and the team are glad that they managed to get everything though in time. It’s certainly been an extremely busy period. We wish you all the best moving forward. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleHighly recommended. Both Dominick and Sarah were exceptionally professional, attentive and friendly throughout the process of getting our home on the rental market. I’ll always be using Oakwood Estates after this experience.
Sukh · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you for the feedback Sukh. Dominick and Sarah were delighted to receive your recommendation and pleased that you had a positive experience. We wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleOur family are selling with Oakwood Estates for the second time this year. Previously we worked with the Iver branch and are now with Langley. They are extremely helpful and very quick and efficient. The brochure, photos and video are very attractive and were produced within a few days! The publicity attracted a high amount of interest almost straight away. We will definitely be recommending them to our friendsPositiveResponsiveness, Quality, Professionalism, Value
Zoe · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Zoe for sharing your experience. We are glad it’s been a positive one. I have sent your comments across to the Langley sales team who are thrilled to receive such great feedback. Yours sincerely, Elle Godfrey, Marketing Executive
★★★★★ 5/5
GoogleWe met up with Emmanuel and I have to say, he was excellent, his level of professionalism shone through compared to many other agents we have met. He is a real asset to the business and Oakwood Estates service and attention to detail far outstrips competitors.
Jeff · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Jeff for posting in this review. We are pleased that you had a positive experience and Emmanuel was very grateful to receive your feedback. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleI have had an amazing experience with Oakwood Langley Office . Staff is super professional , prompt and very patient . My special thanks to Chantelle Lumley for being a super woman with an excellent service provided throughout the journey . Unlike other agents she and her team were transparent right throughout . Buying and selling can be a nightmare but the whole process was made very smooth for me . I strongly recommend Oakwood Estates ( Look no further ) I feel I contacted my dream agent ( Chantelle ) for my house to be sold . I cannot explain in simple words how grateful I am to her for all the hardwork , relentless efforts on her part to support me through this process . Thank you Oakwood Estates for all your hard work 🙏PositiveResponsiveness, Quality, Professionalism, Value
Ghotra · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Ghotra for sending us in these fantastic comments. I have of course forwarded your feedback straight over to Chantelle who is thrilled to receive such credit and said you were a pleasure to work with. We wish you all the best with your next chapter. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 3/5
GoogleEmmanuel was very professional and helped in looking for the property.
Reducing the review star rating as I am still in house hunt, but there is no further correspondence from Oakwood and I can see 2 other properties with my search criteria being rented out 2 days back. I only found them as Let agreed directly on the other portals, would be nice if you can atleast communicate the newly available properties to those who have registered with you until they find a house.
Sundararaju · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Sundararaju for sending in your comment. We are pleased that your experience was positive and Emmanuel was grateful for your feedback. We wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleWe recently purchased our property with Oakwood, had a very efficient and pleasant experience. The team is willing to help, in particular Lena is very efficient and understood our strict time lines and went out her way to meet these time lines. Would reccomend using Oakwood. Upon getting the keys to the property we were given plenty of goodies to help us settle in as well as a card signed by the entire team, so that was a pleasant suprise. Keep up the good customer service Oakwood :)
A.P.C · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you for your fantastic review. We are glad all went well and hope that you are settling in to your new home. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleI have found Oakwood estates very quick and professional in finding me new tenants multiple times now. Emmanuel is a very good negotiator who was able to get us rates over and above the asking price with multiple offers. I was not expecting that. Dominick did a good job by strategising the viewings in batch by keeping an open day which paid at the end. Their property portal is good as well and you can find all updates/documents there through out the journey with regular notifications to your inbox. Their sales team - Chantelle is brilliant as well and was able to find us a new home very quickly in 2021.Well done Team.PositiveQuality, Professionalism
Hardeep · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Hardeep for sending in your feedback. I have passed your comments on to the Langley team and they are delighted that you had a 5 star Sales and Lettings experience. We wish you all the best with your next chapter. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleAbsolutely highly recommended
Oakwood Langley is the Best property agent I have ever met. They gave us an excellent service in professional and friendly manner. I would like to say big thank you to Emmanuel and Sara in Langley branch. They help me to sort many problems in our renting process.
Sandya · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
★★★★★ 5/5
GoogleSarah Merritt has been magnificent in securing new tenants. Always kept communication open and kept me in the loop. Some stressful times but Sarah dealt with my queries promptly and efficiently. Her work ethics were excellent, she made sure to go the extra mile to get pass the line. Happy Landlord, Happy Tenants. Highly recommend Oakwood Estates Langley
Satpal · 17 June 2022 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you Satpal for sharing your experience. Sarah was thrilled to receive your feedback and pleased that all parties were happy with the service. Your recommendation is much appreciated and we wish you all the very best with your tenancy. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 3/5
GoogleRating only, no written review.
Maria · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Dear Maria, The Datchet team are disappointed to receive a 1 star review from you however we were unable to identify as to what this dissatisfaction could be in relation to. Your name is not listed within our CRM and no one has any recollection of having any dealings with you. If you have a genuine issue then I would like to get this resolved so please could you contact our Sales Manager, Elaine Webster on 01753 387027. Alternatively you can email your complaint to datchet.enquiries@oakwood-estates.co.uk
Yours sincerely,
Elle Godfrey, Marketing Executive
★★★★★ 5/5
GoogleRating only, no written review.
David · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you David for the 5 star rating. We are pleased that you have had a positive experience with the Datchet Team. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 1/5
GoogleHorrible estate agents. Only care about money..
Megan · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Dear Megan, we find your comments and 1 star review unfair considering you vacated the rental property earlier than the notice period and you didn’t pay the last 2 months rent, the check-out also showed the property required extensive cleaning and repair works. We had to claim your deposit via a statutory declaration as you did not respond to the DPS within 14 days. The landlord wanted to take you to Court for the outstanding funds however you asked for a payment plan to be set up to avoid Court action which the landlord kindly agreed to however you have not committed to the payment plan and the funds are still owing. The Oakwood Estates team work hard to ensure that all parties adhere to the legal obligations agreed to and on this occasion you failed to do so. Regards, Elle Godfrey
★★★★★ 5/5
GoogleBeen really helpful from start to finish. Would use again. Thank you for your help recently,
Matthew
Matthew · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you Matthew for sending in your review. The team are pleased all went well and that you have had a positive experience. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleCole was fantastic throughout the entire process of viewing & moving - always around to answer questions and be helpful, would recommend.PositiveResponsiveness, Professionalism
Ashley · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you Ashley for providing us your feedback. We are glad that all went well and Cole said that you were a pleasure to work with. All the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleGreat service, good correspondence and excellent property. I wanted to thank the whole team, especially Charmaine and Elaine.
Jimmy · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you Jimmy for your review. Charmaine and Elaine were very grateful to receive your comments. We wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleGreat company, really helpful agent called Brandon, helped me rent my first place down in Windsor, would highly recommend!
Andrew · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thanks for sending in your feedback Andrew. Brandon was delighted to receive this review and to have assisted you with your first rental. We hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleKane has been a great help from start to finish. He has answered all questions I’ve had and has made the whole process quick and painless.
Daniel · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Daniel thank you for your feedback. Kane was appreciative of your comments and we are glad all went well. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleSo glad that purchased my first property with the datchet office. Elaine Webster is a star she is very informative. Highly recommended
Godzilla · 15 June 2022 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you for submitting this review. Elaine was delighted to receive your feedback and to have been involved with your first property purchase. We hope you settle in well and wish you all the best in your new home. Yours sincerely, Elle Godfrey - Marketing Executive
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