Trusted Agent profile

Oakwood Estates estate agents in Iver, Slough, Datchet and 1 more

4.8

★★★★★ Excellent

1,928 reviews across 5 offices and 4 platforms

Oakwood Estates has five offices, in Iver, Slough (two offices), Datchet and Maidenhead. Together they have 1,928 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 5 offices

Facebook logo

4.3 / 5

11

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

All 5 offices

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Our offices

Oakwood Estates's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,906 reviews on Google only. Show every review

5/5

Google

For me as a new tenant experience. Not knowing where to go or what to do. Is been so great to have been help all the way through this. They was there always to answer any question I had, they found me a good deal and not forget to mention the friendly attitude. Thanks Oakwood Estate (especially Sarah)PositiveResponsiveness, Quality, Professionalism, Value

Miguel · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Miguel for sending in your comments. We are so pleased that you had a good experience and that Sarah was able to assist you with your move. We hope you are settling in well to your new home. Yours sincerely Elle Godfrey - Marketing Executive

5/5

Google

Impressed so far, all members of staff we have interacted with have been friendly and helpful, and have reinforced our impression that we have chosen a reliable and trustworthy agent to rent through. Looking forward to our tenancy beginning in a couple of weeks :)

Claire · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you for leaving us this great feedback Claire. The team were extremely pleased to receive your comments. We wish you all the best with your new home and hope you settle in well. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

My estate agent Laura was very friendly and a pleasure to work with. All my questions and concerns dealt with promptly and professional. The viewing of my property, selling and final transaction’s all went smoothly. Once again thank you for all your helpPositiveResponsiveness, Quality, Professionalism, Value

Michael · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Michael for leaving us a review. Laura was ever so pleased to receive your comments and we are glad all went through successfully. We wish you all the best with your next chapter. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

To whoever this my concern, I recently put my property on the market, after careful consideration I went with Oakwood estates in burnham. They are very professional modern organisation and the staff there are very polite and can’t do enough for the customer, Laura Darton was especially helpful and guided me through any issues or concerns that I had, from the moment the property was on the market to exchange of contract. Having spent most of my life in a customer service environment, I recognise how demanding sometimes it is while maintaining high standards and professionalism juggling between clients and meeting targets. Thanks again Laura and all the team at Oakwood. Paul Watkins. Sent from my iPadPositiveProfessionalism

Paul · 25 August 2022 · Oakwood Estates Slough (39 High Street)

5/5

Google

The Oakwood Estates Burnham is the best and if you need rent, sale or buy I can recommend this estate. The team is professional and helpful. Kate Dawson thank you so much for helping us to get out dream flat.

Aldona · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you for your recent positive review about Oakwood Estates and your lovely comments about Kate Dawson. I have passed this on to her and am sure she will be very happy to read that you have had such a positive experience. Yours sincerely, Claire Davies, Marketing Assistant

5/5

Google

I can't thank Frankie enough for all of the time and hard work she put into ensuring the sale of our flat went through. Not only was she fantastic with communication on updating the progression of the sale but managed to keep all parties involved aligned despite very difficult circumstances. Thanks again!

Matthew · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Matthew for sending in this review. I have forwarded your comments straight over to Frankie who was delighted to receive them and said that you were pleasure to work with. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Laura has dealt with the sale of my home and my onward purchase. She has been an absolute dream to work with, from always making herself available, her transparency, empathy and proactive thinking. Sadly I have had 4 buyers pull out of purchasing my home for various unforeseeable reasons, and Laura has always came to me with a solution to problem/s, been empathetic to the situation and kept the onward chain looped in at all times so that the chain didn’t fall through - for that I am very grateful as I very well could have lost my onward dream home!

Samantha · 25 August 2022 · Oakwood Estates Slough (39 High Street)

5/5

Google

Oakwood estates helped us with getting us our first property. Frankie was super helpful from day one. Very professional and promptly replied to all our queries on time. Highly recommended.

Ashish · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thanks Ashish for your review and recommendation. Frankie was very grateful to receive your feedback and be apart of your first property purchase. We hope you are settling in well and wish you all the best. Your sincerely, Elle Godfrey - Marketing Executive

5/5

Google

View and moved within 1 week. Been dealing with Sarah, she’s a very polite and professional lady. Any questions or any problems with application I had she and her team was very quick to answer and resolve. Would really recommend this company to any member of the public. The online portal is amazing.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Daniel thank you for providing us with your feedback. I have forwarded your comments on to Sarah who was delighted that you had a positive experience and approved of our portal. We wish you all the best in your new home. Yours sincerely, Elle Godfrey, Marketing Executive

5/5

Google

I can highly recommend Oakwood Estates Burnham, we purchased a second home and dealt with Laura, a very pleasant young lady, nothing was too much trouble for her and we really appreciated her prompt replies, Laura was also very helpful with recommendations for us and had a great knowledge of the area. A very smooth process for us of which we are very grateful for.PositiveResponsiveness, Professionalism

Linda · 25 August 2022 · Oakwood Estates Slough (39 High Street)

5/5

Google

Holly Magor was very helpful and kept me informed throughout the whole process of finding a new tenant for my property. I was really pleased with the service Holly provided and she was always on hand to answer any phone calls and queries any time of the day.

Anjala · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Anjala for leaving us this feedback. Holly was very grateful to receive your positive comments and glad that you are happy with the service provided. We wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Courteous, professional, timely and polite, all this along with a brilliant presented studio apartment made the process effortless. The best experience I've had in a very long time. Be assured you won't be disappointed, especially if you get Holly, moving made effortlessly.

L · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you very much for your feedback and we are glad your move was a success. I have of course passed your comments on to Holly who was very appreciative to receive your praise. All the best with your new chapter. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Oakwood estate agent Burnham branch assisted efficiently and swiftly in confirming an agreed Tenancy agreement; Holly was particularly pleasant when viewing the property and acted quickly in completing contracts. We had a move in date within the week. Oakwood estate agents also offer a free one stop shop service for all utilities and insurance which was so easy to set up. We found Oakwood estate agent efficient and honest and highly recommend people to conduct their move through them.

Jackie · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Jackie for sharing your experience. I have just forwarded this on to Holly and the team. They are delighted to receive your positive comments and we appreciate your recommendation. All the best with your new home and we hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Trying to find a house in the current climate is really stressful , particularly if 'going it alone'. All of my interactions with Oakwood Estates in Burnham whether in person or on the 'phone were always friendly as well as professional. My viewings were with Frankie who went out of her way to show me properties that suited what I was looking for - all the time demonstrating patience and empathy when I dithered around - which I did! - always friendly - which makes such a difference to what should be exciting but is sometimes really stressful - Thanks you :)

June · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you June for providing this feedback. We are glad we were able to assist and advise you during the viewing process and Frankie was very grateful to receive your kind comments. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive

1/5

Google

We have been renting a property in Burnham since December 2021. The dryer has not been working properly since we moved in, we were told some hand movements inside the barrel would do the trick, maybe it’s a magic trick? In may 2022 we requested for this to be repaired again with little hope, we were told that we would get a new dryer. It is now mid July and we are still waiting patiently as the year goes by. This is just one of many things that have taken a period of time to resolve with Oakwood estates, I could go on. There has been very little communication unless I send an email first regarding progress. I was told that someone was coming to install the new dryer a few Wednesdays ago, I took a day off work and nobody turned up. When I asked the agency about this, they responded by telling me that I wasn’t home. Come on guys, at least communicate that whoever was supposed to come, couldn’t make it for whatever reason…. I mean if we are starting to lie about things, Is the dryer even ordered Kate? I do get my payment reminders on time every month though.

Farah · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Dear Farah Our contractor reviewed this issue on 10th November 2021 which was at the start of the tenancy and was able to get the machine working. The contractor showed you how to operate the machine and you were confident that you would be able to manage moving forward. In the meantime, the contractor made a considerable effort to source a new machine. The machine is an integrated model, which has since been discontinued and an unusual size and therefore not easy to replace. Following the onsite instructions provided by the contractor we did not receive any further communication from you until 7th May 2022 when you alerted us that you were unable to use the machine. Once we were made aware we opted to instruct a second contractor to take a look at the machine and get another perspective. This contractor advised a replacement was best, but also advised it would be unlikely we could find one in the UK to fit within the allocated space. Oakwood Estates immediately contacted and advised the Landlord who sought help from a kitchen installation team who are able to get appliances from abroad. A machine was promptly ordered, however due to the lengthy distance it would have to travel we were advised the shipment would take around 4 weeks. The machine arrived and delivery date was scheduled for the 29th June 2022, however the installation team advised that no one provided access on the pre-arranged appointment. We are now waiting on availability to re-schedule a further installation date. We have been transparent and communicated this to you at all times and therefore do not feel that the negative review is a true reflection of our service considering the difficulties met to fulfil your request. We have worked relentlessly to try and obtain a solution. Please note that despite taking the property as seen on the viewing, we met your additional requests to re-decorate the rooms throughout which was a kind natured gesture from the landlord and one which we supported you on. We will continue to work towards a resolution, which we hope will be soon. Yours sincerely Oakwood Estates Property Management

5/5

Google

Jodie Joel is a lovely sales negotiator, she was very polite and showed me and wife property very well. We were a few minutes late but she was still very polite and happy. Oakwood Estates is very professional estate agent

Vijay · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Dear Vijay. Thank you for your review. We are very appreciative of the level of professionalism and service Jodie continues to produce and feedback like this is great to hear. Oakwood Estates Customer Services

5/5

Google

Would thoroughly recommend Oakwood when buying a home. Laura was absolutely amazing in keeping the process moving forward and her communication was brilliant. As a first time buyer, she made the process very clear and I'd happily deal with her again

Pavan · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you so much for this review, we look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant)

5/5

Google

Frankie was absolutely brilliant and went over and above to ensure that we were kept up to date, moved things along when required and was extra helpful in what can be a very stressful time. She was respectful to our home and clearly knows the industry. Frankie is a credit to Oakwood and I would recommend her to anyone.PositiveResponsiveness, Professionalism

Leanne · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Leanne for sending in your feedback. I have of course forwarded your comments over to Frankie who was delighted to receive such a glowing recommendation. We wish you all the best with your next chapter. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I used Oakwood Estate agents in Burnham, and found them very professional and proficient in selling my property, I just left everything to Frankie Collins and she was amazing And I rate very highly. I have no problem in rating this company with 5 stars. Give them a try, you won't be disappointed, I'm sure.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you very much Ian for leaving us this review. Frankie was thrilled to come in to work this morning and receive your fantastic feedback. We are pleased all was a success and wish you all the best. Yours sincerely, Elle Godfrey, Marketing Executive

5/5

Google

Had a good experience with the team at Oakwood in Burnham branch. Holly and Katie were really helpful from initial engagement right up until we received the keys to the property. They were also very patient with the many questions we had. I would highly recommend them.

Liam · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Liam thank you for posting in this review. Both Holly and Katie were very pleased to receive your feedback and appreciative of the recommendation. We wish you all the best with your new chapter and hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I’ve recently been in contact with many estate agents in the area. We’ve been quite desperately looking for a property around Burnham for a little while now and have had very poor customer service from other company’s. I found Caitlin at the Maidenhead branch to be exceptional, who also got me in touch with Shannon at the burnham branch, who also was extremely exceptional. Customer service seems to be an effortless task, and going the extra mile seems to be be Shannon’s motto. For me to leave a review when I haven’t even 100% got a property yet; says it all. Shannon has worked tirelessly to help us in our property search, to the point where even if we aren’t able to get a property (though I am certain we will) I would still be so so so extremely thankful to Shannon and her team, and would never use another estate agent company. Shannon is a true asset to yours team, I truly hope she gets the recognition she deserves.

Stacey · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Dear Ms. Caswell Thank you for your positive feedback recently about Oakwood Estates and I am so happy to read that you received exceptional service from Caitlin in the Maidenhead Branch and again from Shannon in the Burnham Branch. It is so good to read such positive messages about the staff which I am sure they will be happy to receive. Yours sincerely, Claire Davies, Marketing Assistant

5/5

Google

I dealt with Oakwood Estates as a first-time buyer and completed in September 2021 (just before stamp duty returned to the full rate). Oakwood Estates acted for our sellers. Throughout the process, Ed and the team were very responsive to all of our queries and gave us regular updates at each stage of the conveyancing process. During a very busy market, Oakwood always acted professionally and gave us the reassurance we needed at key moments. Will not hesitate to use in the future.

Thomas · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Thomas for providing us with your feedback. We are glad that all went smoothly in what has been a very busy market. Ed and the team were pleased to receive your comments. We wish you all the best with your move. Yours sincerely, Elle Godfrey - Marketing Executive.

5/5

Google

After only being in the area for several months I was a bit apprehensive about dealing with the unknown territory of the Lettings Agency. I needn't have worried. The team at Oakwood Estates have been amazing. I have to give a big thank you to Kane Barber-Moore. He is absolutely amazing. So friendly, listened to what I wanted and did everything he could to help find the right place. Whilst I haven't found anything yet ( down to my fussiness lol) I know I will with the help of Kane and his team. Well done guys and thanks for everything so far 👏 👍

Jacquie · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Jacquie for sharing your experience with us. I have of course passed your feedback on to Kane and the team who were delighted to receive your kind words. We look forward to finding you a property and wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Laura has been a delight to work with, as well as the rest of the Oakwood Estates team. They assisted me in buying my first home and also recently selling it, which wasn’t easy due to personal circumstances. They made the process so smooth and simple, providing regular updates, information, advise and support. Couldn’t recommend her or the team enough! Thank you for everything!PositiveResponsiveness, Quality, Professionalism, Value

Sadie · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you very much Sadie for providing us with this feedback. Laura and then team were delighted to read your comments and to have been able to assist you with your first property purchase and sale. We wish you all the best and hope you have a fantastic Christmas and New Year. Yours sincerely, Elle Godfrey - Marketing Executive

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Awards

The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakwood Estates and its branches won awards at EA Masters in one year, most recently 2018.

EA Masters winners in one year, the group and its branches: 2018.

EA Masters by year, 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakwood Estates

Which Oakwood Estates office has the most reviews?

Iver has the most, with 785 reviews rated 4.9 out of 5, followed by Slough (39 High Street) with 361.

Where are the Oakwood Estates offices?

The five Oakwood Estates offices, by town:

Has Oakwood Estates won any awards?

Yes. In The Trusted Agent 2026 awards, Iver won Platinum, Slough won Gold and three more branches won awards. At EA Masters 2018 the group won Silver for Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches).

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