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5/5
GoogleKate been really good to us. She explained about property really well .
Jass Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Jass, we hugely appreciate your feedback and look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant)
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5/5
GoogleLouise was efficient, helpful and very professional showing us the property in Iver. She listened to our comments and answered our questions to our complete satisfaction.
Robert Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Robert for leaving us your feedback. Louise was grateful to receive your comments and we are glad you were happy with the service provided. We wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleKate was great, turned up on time and didn't rush us through the house
John Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you for taking the time to leave a 5* review, it is really appreciated.
Kind Regards,
Alice (Marketing Assistant).
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5/5
GoogleLouise was extremely helpful when showing us around this house! Overall very good experience
Sarah-Louise Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Sarah-Louise for taking the time to leave Oakwood Estates a 5* review and feedback it is greatly appreciated.
Kind Regards,
Alice (Marketing Assistant).
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5/5
GoogleLouise was very professional, welcoming, she has great knowledge, understood my needs and offered great advise
Harm Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Harm for your review, we are pleased to hear that you felt your criteria and needs were met. We look forward to welcoming you back and working with you again in the future.
Kind Regards,
Alice (Marketing Assistant)
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5/5
GoogleI have viewed a couple of properties with Louise and each time she was very informative, friendly and helpful. Makes the whole process a lot easier and less stressful!
Perry Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Dear Mr. Ewens
I was delighted to read your recent review and your comments about your property viewings with Louise and know she will be very happy to hear that your experience was such a positive one.
Yours sincerely, Claire Davies, Marketing Assistant
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5/5
GoogleLoise did absolutely brilliant, everything was clear and very understanding, both myself and my wife felt very welcome and confident, Thank you fot your help Loise
Genti Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you very much for your lovely google review you left for Louise who works in the Iver Branch. I was pleased to read that you were very happy with the service you received and that Louise made you feel welcomed and confident. I will pass on your kind message to her.
Yours sincerely
Claire Davies
Marketing Assistant
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5/5
GoogleExcellent service from all the staff, the girls in the Iver office are pleasant, friendly, easy going and very helpful especially Louise McConnell. A credit to the name Oakwood Estates
Christine Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Good Morning Christine,
I am so pleased to hear you had such a great experience with Oakwood Estates! Thank you for your review - Louise and the girls will be thrilled to hear.
All the best,
Jessie - Marketing Assistant, Oakwood Estates
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5/5
GoogleFantastic - Louise showed us around and explained everything in detail. Had great knowledge about the area too and was happy to answer any questions. Eg how to get to the nearest station; where are the local amenities; nurseries etc. very very helpful.
Hiten Β· 17 June 2023 Β· Oakwood Estates Iver
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5/5
GoogleLouise was great. Very friendly and easy to chat to as she walked us through the property and answered all questions we had
Frankie Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Dear Mr. Warner
Thank you very much for leaving feedback on your recent experience with Oakwood Estates. Louise will be delighted to hear that she provided excellent service and that she was knowledgeable.
Yours sincerely
Claire Davies
Marketing Assistant
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1/5
GoogleWorst experience ever! π‘ RUDE AGENTS - Provided misleading information
(Property in Denham)
They are not transparent with anything, be it the money or the general details of the property.
I asked them about the TV license and who stays in the property and if the landlord was a live-out landlord, they didnβt give me any information correctly, and I only realised the truth when I actually moved in, which was a HUGE SHOCK TO ME, that I have been MISLED.
Moreover, they werenβt adjusting my holding deposit amount in the actual rent/deposit, while moving in, and I had to make a huge deal out of it before making a payment, then only it got corrected.
(POOR/MISLEADING COMMUNICATION FROM THEIR SIDE)
OTHER REVIEWS MUST BE FAKE I GUESS!
Mahnoor Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you for providing us with this feedback. I am disappointed that you have been unhappy with the service provided however from reviewing the file and speaking to the team members who were involved in this transaction I cannot see a case for you being misled.
Please review your inbox and refer to email chain dated 7th October and you will see that you were advised that the holding reserve would be deducted from the first monthβs rent. In your response you clarified that you understood the payment structure and that all was fine to proceed and so we arranged a time for you to meet with the Landlord at the property.
I can also see from our online portal that you βtickedβ to agree to the conditions of the holding reserve which states that he holding reserve will be taken off the first monthsβ rent. The agreement also lists and indicates what bills are included within the monthly rent. This was sent to you on the 5th October and your tenancy start date was 8th October. This documentation and associated information was provided to you in advance and so you should have raised any concerns prior to moving in to the property and I would have be happy to give you clarity.
I did try calling you this morning to discuss this matter in further detail however was unable to make contact so please call me directly on 01628 334082. I would like to provide you reassurance and make sure you donβt have any further issues moving forward.
Yours sincerely
Kane Barber
Head of Lettings
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5/5
GoogleRebecca did a great job, managing the document submission, all verifications and feedback calls. Glad to work with such a nice person.
Souissi Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you for your review this morning. I am pleased to read that Rebecca has given you a great service from Oakwood Estates and that she managed the document submission very well. Your feedback will be forwarded to her. Yours sincerely Claire Davies, Marketing Assistant
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5/5
GoogleViewed a house in Slough, which was shown around to us by Louise. She was extremely professional and polite throughout the viewing and allowed us to take our time in the property.
Usamah Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Usamah for sharing your feedback. Maia appreciates your comments and we are pleased you had a positive experience. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleKate was ready and waiting when I arrived. She was very welcoming and answered all my questions.
Julie Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Dear Julie, thank you for leaving a 5 star review. Kate and the rest of the team at Oakwood Estates Iver will be pleased to hear you had a positive experience. Yours sincerely, Gail Byca - Marketing Assistant.
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5/5
GoogleKate was very helpful, kind and informative and has made this process so far really easy.
Caroline Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
So glad to hear you had a smooth and positive experience with Oakwood Estates, we look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant).
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5/5
GoogleThanks Kate for showing us around today. Very friendly, gave us all the information we needed and was very helpful thanks again
Vicki Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you so much Vicki for your feedback and for taking the time to leave us a 5* review, we look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant).
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5/5
GoogleWe had a great experience whilst viewing the property with Louise. She was very informative and answered all our questions in detail.
Kuldeep Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Dear Ms. Soba
Thank you very much for leaving such a lovely review for Oakwood Estates. Louise McDonnell will be delighted to hear that you found her to be helpful and informative.
Yours sincerely
Claire Davies
Marketing Assistant
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5/5
GoogleLouise was at the location ahead of us and showed us the property thoroughly handling any questions we had. Extremely professional throughout.
Raj Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Good Morning Raj,
That is great to hear you had a good experience with us, Louise will be pleased to hear your kind words.
Best Wishes,
Jessie - Marketing Assistant, Oakwood Estates
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5/5
GoogleKate was very helpful and kept us updated on the viewings of the property we are interested in.
Krishma Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Krishma for your feedback, we are so glad to hear you were kept updated and had a positive experience with Oakwood Estates. We look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant)
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5/5
GoogleRebecca is absolutely fabulous! So lovely, welcoming and extremely helpful. I would be more than happy to view listings and speak with her again!!
Sophie Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Sophie for providing us with this feedback. I have passed it on to Rebecca who appreciated your kind and positive words. We wish you all the best with your property search. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleShe was really helpful and answer all my questions with professional way ,with her warm welcome and cute smile ,and it was a pleasure meeting her
Hussein Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Good Afternoon,
Thank you for the 5* review and kind words.
Best Wishes,
Jessie - Marketing Assistant, Oakwood Estates
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5/5
GoogleMaia helped us a lot. The way she explains and show the property, we are impressed and i must say that the reason we putting offer is she gave lot of detail.
Ronak Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you for the 5 star review Ronak, Oakwood Estates are pleased to hear you had a positive experience with Maia and the rest of the team at Iver. Yours sincerely, Gail Byca - Marketing Assistant
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5/5
GoogleKate was very nice, she showed us around very well and answered all our queries.
Prajakta Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Prajakta for your review we are so glad to hear that you had a positive experience and had all queries answered.
Kind Regards,
Alice (Marketing Assistant)
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4/5
GoogleOur experience with dealing with Jamie and Anna has been positive. Professional clear advice ,friendly and efficient.
Marilyn Β· 17 June 2023 Β· Oakwood Estates Iver
Agent replied Β· 16 June 2024
Thank you Marilyn, we hugely appreciate your feedback and look forward to working with you again in the future.
Kind Regards,
Alice (Marketing Assistant)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.