5/5
Rating only, no written review.
Agent replied · 22 September 2025
Thank you so much for the 5-star review! We're really grateful for your support and thrilled to know you had a positive experience. - Ella, Oakwood Estates

Trusted Agent profile
★★★★★
1,928 reviews across 5 offices and 4 platforms
Oakwood Estates has five offices, in Iver, Slough (two offices), Datchet and Maidenhead. Together they have 1,928 reviews on four platforms, rated 4.8 out of 5 overall.
1,906
Reviews on Google
All 5 offices
11
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 5 offices
10
Reviews on Trustpilot
Business-wide
Oakwood Estates's five offices, most reviewed first. Each has its own page.
Showing 1,906 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you so much for the 5-star review! We're really grateful for your support and thrilled to know you had a positive experience. - Ella, Oakwood Estates
1/5
Absolutely dreadful- had issues with the landlord was speaking to Kate about this didn’t want to help and communicate with our landlord. When I called in, she was short snappy and blatantly rude. Not how you treat your clients that you get commission for. Useless wouldn’t rent through them neither buy
5/5
Kate was lovely and very patient. She explained everything in detail and it was not rushed at all . Excellent☺️
Thank you for the 5-star review, Jasmeen! We're delighted to hear that Kate was patient and thorough, making sure everything was clear and unrushed. We really appreciate your kind words! Ella, Oakwood Estates
5/5
I recently viewed a property in Iver Heath with Kate from Oakwood Estates and was very impressed with the service provided. Kate was highly professional, well-informed, and gave clear and valuable advice throughout the process. Her approachable manner and thorough knowledge of both the property and the local area made the experience very positive. I would confidently recommend Kate and Oakwood Estates to anyone looking for property.
Thank you so much for the 5-star review, William! We’re thrilled to hear that Kate’s professionalism, knowledge, and approachability made your viewing experience positive. Your recommendation means a lot to us, and we’re always here to help with any future property needs. - Ella, Oakwood Estates
5/5
Kate was very attentive to our needs and requirements. She listened and suggested options, was patient and took her time to show us around and gave us all the necessary information. Great estate agent.
Thank you for the 5-star review, Sheetal! We're so glad to hear that Kate was attentive and patient throughout your experience. We truly appreciate your feedback and look forward to assisting you again in the future! - Ella, Oakwood Estates
5/5
I had a viewing with Kate recently and was very pleased with the service. She was on time, friendly and gave me the space to view the property at my own speed. I didnt feel rushed and was able to fully take in all the details.
Thank you for the 5-star review, Joevan! We're delighted Kate was punctual, friendly, and gave you the time to view the property at your own pace. We appreciate your feedback and are here to assist you anytime! - Ella Oakwood Estates
5/5
I had a great experience with Kate. She was very professional, knowledgeable, and friendly throughout. She answered all my questions clearly and made the whole viewing process smooth and enjoyable.
Thank you for the 5-star review, Ruman! We're glad Kate provided a smooth and enjoyable viewing experience. Your kind words mean a lot to us! - Ella, Oakwood Estates
4/5
Rating only, no written review.
Thank you for your 4-star rating, Zeka! We appreciate your feedback and are always here to help! - Ella, Oakwood Estates
5/5
Rating only, no written review.
Thank you for the 5-star rating, Tegaraj! We appreciate your support and are here if you need any assistance in the future. - Ella, Oakwood Estates
5/5
Emma has been incredibly professional and helpful. She quickly understands customers needs and goes the extra mile to help!
Thank you for the 5-star review! We're so pleased to hear that Emma provided such professional and helpful service. We’ll make sure your feedback reaches her! - Ella, Oakwood Estates
5/5
I can Highly recommend Oakwood Estates and in particular Emma Shefford. Emma is very efficient, knowledgeable super friendly and overall a complete pleasure to deal with.
Hi Sylvia, thank you for the 5-star review and kind words! We’re delighted to hear that Emma provided such a positive experience. We'll be sure to pass on your lovely feedback to her. We really appreciate your recommendation! - Ella, Oakwood Estates
5/5
Dealt with Emma for the re letting of a property. Very professional, thorough, good communication and keeping me informed of progress. Property let within a week of going on the market. Thanks to Oakwoods and the team for their professional service and support
Hi Rob, thank you for the great 5-star review! We're glad to hear Emma and the team provided a professional and efficient service. Letting the property within a week is a fantastic result, thanks for trusting us! - Ella, Oakwood Estates
5/5
"Emma, the estate agent, was very accommodating and demonstrated excellent knowledge of both the property and the local area, which provides potential tenants with a strong sense of reassurance." Thank you.
Thank you for the 5-star review! We're so pleased to hear that Emma’s knowledge and approach made a positive impression. We really appreciate your feedback and will be sure to pass it on to her. - Ella Oakwood Estates
5/5
Teagan helped me set up my property for letting. She has been incredibly helpful especially when I was away on holiday, I could trust her to manage everything at home for me. Would highly recommend
5/5
Both Teagan and Rachel worked very hard to secure me the right tenants. They have always responded quickly and efficiently to any queries. I would be very happy to recommend Oakwood.
5/5
I cannot praise Teagan highly enough. She was extremely professional, customer focussed and communicated well and succeeded in turning around a difficult tenant search in a very short timeframe. She found me an incredible tenant family who were perfect for my property. I have no doubt Teagan is going to be very successful in her role at Oakwood Estates. Thank You So Much Teagan.
Thank you so much for the 5-star review, Robert! We’re absolutely delighted to hear about your positive experience with Teagan. Her professionalism, strong communication, and customer-focused approach truly reflect the standards we aim for at Oakwood Estates. - Ella, Oakwood Estates
5/5
Rebecca and Katie made the process smooth as possible, made it easy to understand the process and kept us in the loop consistently.
HI Noor, Your 5-star review is truly appreciated! Rebecca and Katie are committed to providing top-notch service and are glad you noticed. Warm regards, Bronagh - Marketing Team.
5/5
Rebecca, Katie and Rachel were all very helpful when helping us find our first flat together. They were always available for any questions we had and were very kind when managing all of our queries. Thank you very much!
Thank you Taanvi for your 5-star review, it is very appreciated! We are dedicated to ensuring your satisfaction and will pass this message onto Kate, Rebecca and Rachel. Regards, Bronagh - Marketing Team
5/5
Many thanks for Rebecca and Katie for managing our letting for the past few years and finding the right tenants for us.
Thank you so much for the wonderful 5-star review! We are committed to maintaining this level of service for you and will pass this onto Rebecca and Katie. Warm regards, Bronagh - Marketing Team
2/5
Some of the staff at Oakwood Estates did a good job, was proactive - this includes the staff in charge of viewings and admin. However, my experience with Edward Godfrey during the purchase process was frustrating from start to finish. Communication was inconsistent, and I had to chase repeatedly for updates that should have been proactively provided. Most importantly, they failed to clearly disclose that the sellers were in the process of re-creating a chain, a major detail that significantly affected the timeline and complexity of the purchase. We had to keep amending our plans 3/4 times as a result. This lack of transparency felt either careless or deliberately misleading. Buying a property is already stressful; working with an agent who withholds key information and communicates poorly only makes it worse. I wouldn’t recommend Edward Godfrey based on this experience.
Dear Mr Wolf Thank you for sharing your review. To put everything into context, we note that your offer was accepted on 20th February and you exchanged on your purchase on 27th June (18 weeks later which is currently quicker than average based on data taken from Rightmove). Within that period, you received 38 SMS updates from Mr Godfrey, and exchanged 37 email responses with Mr Godfrey. This totals 75 responses over an 18 week period (or 4 updates per week). This does not include telephone calls - it should be added that a lot of these contacts and responses were made and received by you outside of office hours and on bank holidays when the office was closed (for reference one of these was on Easter Monday / 21st April). On the subject of the chain, we do not understand why you have brought this up as the vendors broke the chain to allow to you complete?, so what you have written is clearly a misrepresentation of events. It is unfortunate that you have decided to create this review which is effectively not a true representation of the events which occurred but we do wish you the best of luck with your future endeavours. Yours Sincerely Oakwood Estates Customer Services
5/5
Just wanted to thank both Katie and Rebecca at your Burnham office for their brilliant service. They found tenants for us literally within a few days of our house being listed. They were polite, friendly and efficient and always available to answer my numerous questions! Thank you
Hi Sara, Thank you so much for the wonderful 5-star review! We are committed to maintaining this level of service for you and will pass this onto Rebecca and Katie. Warm regards, Bronagh - Marketing Team
5/5
The Oakwood team at Burnham have excelled yet again in finding a suitable tenant for a local property ! Particular thanks go to Katie and Rebecca for their polite, professional and efficient manner in dealing with all aspects of this process. Additionally, during their holidays, I was very impressed to be looked after by Rachel (Regional Lettings manager) who spent a lot and time and effort, in between her other commitments, to finalise this agreement and ensure that landlord and tenants were all very happy. Thanks to you all !
Hi Jason, Wow!! Thank you so much for the wonderful 5-star review! We are committed to maintaining this level of service for you and will pass this onto Rebecca and Katie. Warm regards, Bronagh - Marketing Team
5/5
Extremely pleased with all the help received from Oakwood Estates, Burnham branch in selling my property. This includes Maia and of course the whole team who have been involved. Once again, thank you, Kind regards Christine and Derek Hull
Hi Derek, Wow!! Thank you so much for the wonderful 5-star review! We are committed to maintaining this level of service for you and will pass this onto the whole team and particularly Maia! Warm regards, Bronagh - Marketing Team
5/5
Overall a pleasant experience in our home buying journey. Our sales negotiator Maia Adams was very helpful throughout and we were happy with the communication at each stage. Thank you Oakwood for helping us find our new home!
Hi Danielle, Your 5-star review is very appreciated! Thank you for your support and encouragement. We are dedicated to ensuring your satisfaction and will pass this message onto Maia. Regards, Bronagh - Marketing Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Oakwood Estates and its branches won awards at EA Masters in one year, most recently 2018.
EA Masters winners in one year, the group and its branches: 2018.
EA Masters by year, 20182018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Iver has the most, with 785 reviews rated 4.9 out of 5, followed by Slough (39 High Street) with 361.
The five Oakwood Estates offices, by town:
Yes. In The Trusted Agent 2026 awards, Iver won Platinum, Slough won Gold and three more branches won awards. At EA Masters 2018 the group won Silver for Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches).