Trusted Agent profile
★★★★★
1,928 reviews across 5 offices and 4 platforms
Oakwood Estates has five offices, in Iver, Slough (two offices), Datchet and Maidenhead. Together they have 1,928 reviews on four platforms, rated 4.8 out of 5 overall.
1,906
Reviews on Google
All 5 offices
11
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 5 offices
10
Reviews on Trustpilot
Business-wide
Oakwood Estates's five offices, most reviewed first. Each has its own page.
Showing 1,906 reviews on Google only. Show every review
5/5
GoogleGood service and communications were swift. Emails from Aleksandra were clear and answered all questions quickly.
Thank you for the 5-star review, Takro! We’re glad to hear Aleksandra provided clear communication and quick responses. We appreciate your feedback! - Ella, Oakwood Estates.
5/5
GoogleWe have recieved an excellent customer service from Conor and his team from Langley branch.The whole team has been professional and polite from day 1 and The manager Conor made sure our sale and purchase went through all the way by putting extra efforts .So anybody looking to sell or buy in Langley & surrounding areas, dont think twice and use Oakwood Estates.
Thank you for the fantastic 5-star review, Kanwar! We're so pleased to hear that Conor and the Langley team provided excellent service throughout your sale and purchase. Your recommendation means a lot, and we’ll be sure to pass on your kind words to the team. - Ella, Oakwood Estates.
5/5
GoogleI was very fortunate in having Brendan by my side navigating the sale of my house. He always popped up when I couldn't grasp things, and he sorted out all my worries and concerns. He was a pleasure to know. Thank you Brendan.
Thank you so much for your 5-star review, Susan. We're so pleased to hear that Brendan was able to support you through the sale and help make the process easier for you. Wishing you the best! Ella, Oakwood Estates.
5/5
GoogleThe entire organisation and the branch at datchet were committed and diligent
Your 5-star review is a wonderful compliment! We are dedicated to exceeding your expectations and will share your kind words with our team. Regards, Amber - Marketing Team.
1/5
GoogleEmma Shefford has horrific customer service skills
Dear Ryan, Thank you for your feedback. We're genuinely sorry to hear that you were unhappy with your experience. Emma contacted you in response to your property enquiry, and after learning more about your circumstances, she sought to provide guidance based on the landlord’s specific requirements. While we regret that the particular property wasn’t a fit, we did offer support in finding alternative options that might better suit your needs. Following your review, our Area Lettings Manager, Sarah, also reached out in an effort to listen and resolve any concerns you may have had. We’re always keen to assist and ensure everyone feels treated with respect and care. We understand how frustrating it can be when things don’t go as hoped, and we're committed to doing our best for every applicant. If you'd like to discuss this further or explore other suitable properties, we’d be more than happy to help. Regards, Amber Kearns - Customer Service
5/5
GoogleEmma is incredibly detail-oriented, consistently ensuring that every aspect of the process is communicated clearly and effectively. She keeps me updated at every stage, which gives me great confidence and peace of mind. What really stands out is how approachable and personable she is, nothing ever feels like too much trouble, and she takes the time to listen and understand exactly what’s needed. Her professionalism is matched by her warmth, making her not only reliable but also an absolute pleasure to work with. I truly value the clarity and care she brings to every interaction. Katherine
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Amber- Marketing Team
5/5
GoogleEmma has been so helpful with finding me and my partner suitable flat, she’s a nice bubbly person who is only a phone call away. If you need to find a flat go with Emma!!!
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We will share this with Emma. We look forward to serving you again soon. Best regards, Bronagh- Marketing Team
5/5
GoogleEmma has done a great job. Gave us an excellent overview on the property, the process and showed great support during the process.
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We will share this with Emma. We look forward to serving you again soon. Best regards, Bronagh- Marketing Team
5/5
GoogleWas provided with a lot of support from Emma, making the whole experience a lot more simpler
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We will share this with Emma. We look forward to serving you again soon. Best regards, Bronagh- Marketing Team
5/5
GoogleEveryone at Oakwood Estates Datchet contributed to make letting my property go smoothly, especially Emma.
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. We will also share this with Emma. Best wishes, Bronagh- Marketing Team
5/5
GoogleReally friendly staff, made it so easy for us to find a lovely property and move in. Couldn’t recommend enough!
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. Best wishes, Bronagh- Marketing Team
5/5
GoogleEmma was so helpful and went above and beyond to do a virtual viewing for us! Thank you
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority and we will pass this onto Emma. Best wishes, Bronagh- Marketing Team
5/5
GoogleFrom the moment Elaine came to value the house we were sure she would move Heaven and Earth to get the house sold. Any problems in the process were dealt with quickly and we were kept informed at all times. Elaine intervened when the process was glued up by third parties and got everything settled. Oakwood offered to take on any tasks associated with the house as it was not our main residence and we lived 70 miles away. Everything we asked for was done promptly and correctly.
Thank you for this great feedback. It is truly valued. We're so glad we exceeded your expectations. Elaine and the whole team are thrilled with your positive comments. We wish you all the best. Bronagh - Marketing Team
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Patrick! Bronagh- The Marketing Team
5/5
GoogleI have been talking with Emma in hopes of finding Accomodation and she has made this process so easy- we had a very informative viewing and all communications have been helpful and prompt. So far we couldn’t have asked for a better estate agent to guide us through this process!
Hi Naiha, Thank you for this great feedback. It is truly valued. We're so glad we exceeded your expectations. Emma and the whole team are thrilled with your positive comments. We wish you all the best. Bronagh - Marketing Team
5/5
GoogleI have had the pleasure of liaising with Oakwood Estate, in particular Emma Shefford. Emma has been extremely communicative and professional in dealing with our request promptly and efficiently.
Hi Faizan, Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority and we will pass this onto Emma. Best wishes, Bronagh- Marketing Team
5/5
GoogleWe bought our home through Oakwood and had a fantastic experience. Friendly, professional, and always kept us updated, Highly recommend.
Thank you so much for your kind words, Kath! We’re delighted to hear you had a fantastic experience buying your home with Oakwood. It was a pleasure working with you, and we truly appreciate your recommendation! - Ella, Oakwood Estates
5/5
GoogleEmma has be very helpful when renting a place, and quick to respond with every query
Thank you for the 5-star review, Yvan, great to hear Emma was helpful and responsive throughout your renting process! We appreciate your feedback. Ella, Oakwood Estates.
5/5
GoogleEmma was incredibly friendly and professional throughout our viewing. She took the time to answer all my questions and made the whole process smooth and pleasant.
Thank you for the 5-star review, Camille! We’re delighted to hear Emma made your viewing smooth and pleasant with her friendly and professional approach. We appreciate your kind feedback! - Ella, Oakwood Estates.
5/5
GoogleI had a great experience viewing the property with Emma today. She was friendly, professional, and very knowledgeable about the property and the local area. She answered all my questions clearly and made the entire viewing process smooth and stress-free. Emma created a welcoming atmosphere and gave me the space to properly explore the home while still being available for any info I needed. I really appreciated her approach. Thank you Emma
Thank you for the 5-star review, Fatina! We’re thrilled to hear that Emma provided such a friendly, knowledgeable, and supportive experience during your viewing. It’s great to know she made you feel welcome and comfortable throughout the process. We appreciate your kind words! - Ella, Oakwood Estates.
5/5
GoogleLovely!
Thank you Brittany for the 5 star review! - Ella, Oakwood Estates
5/5
GoogleLovely experience with Beth viewing properties. x
Thank you, Ashleigh, for your lovely review! We're so glad you had a great experience viewing properties with Beth. We'll be sure to pass on your kind words to her. - Ella, Oakwood Estates
5/5
GoogleBeth was very professional
Thank you, Prasanna, for your 5-star review! We're so pleased to hear that you found Beth professional, we’ll be sure to pass on your kind feedback to her. Thanks again for taking the time to share your experience. - Ella, Oakwood Estates
5/5
GoogleEmma was our lovely lettings negotiator at Oakwoods. She has been polite, flexible and accommodating during the process of finding our dream rental. She is personable, friendly and had a wonderful relationship with the owner of the house we are now going to rent. It felt like a really personal service and we are delighted with the outcome.
Thank you for the wonderful 5-star review, Naomi! We’re thrilled to hear that Emma provided such a personal and supportive service throughout your rental journey. We’re delighted you’re happy with the outcome and wish you all the best in your new home! - Ella, Oakwood Estates
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakwood Estates and its branches won awards at EA Masters in one year, most recently 2018.
EA Masters winners in one year, the group and its branches: 2018.
EA Masters by year, 20182018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Iver has the most, with 785 reviews rated 4.9 out of 5, followed by Slough (39 High Street) with 361.
The five Oakwood Estates offices, by town:
Yes. In The Trusted Agent 2026 awards, Iver won Platinum, Slough won Gold and three more branches won awards. At EA Masters 2018 the group won Silver for Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches).
