Trusted Agent profile

Oaks Estate Agents in Croydon and London

4.7

★★★★★ Excellent

1,104 reviews across 4 offices and 3 platforms

Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,104 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,084

Reviews on Google

All 4 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

Our offices

Oaks Estate Agents's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,082 reviews on Google only. Show every review

5/5

Google

We used Oaks for the sale of our house in SE25 and were extremely impressed by the service provided. Daniel, Kwame and Joshua did a great job of getting plenty of people in to view and the communication was consistently brilliant throughout the process, all the way through to exchanging and completing, making things as stress-free as possible. We would not hesitate to recommend them to anyone!

Emily · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Emily, Thank you for taking the time to leave us a wonderful review! We all really appreciate it and we also really appreciate you using our services! Stay in touch and let us know if you ever need anything. Thank you, James Byrne Managing Director

5/5

Google

Fab customer service

Eleanor · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Eleanor, I appreciate the kind review. Thank you, James Byrne Managing Director

5/5

Google

I have just purchased my lovely new house through Oaks and they were super helpful and friendly throughout the process. Would 100% recommend:)PositiveResponsiveness, Professionalism

Diane · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Diane, Thank you so much for taking the time to leave a review. It was really nice working with you and I hope you love living in your new house. Thank you, James Byrne Managing Director

5/5

Google

Kwame Francis was a pleasure to work with on our recent purchase of a new property. He had just the right balance of being responsive and proactive without being pushy or commission-driven. His personal knowledge of the area combined with a genuine empathy towards our requirements was a refreshing change in estate agent practice. Under the circumstances of the pandemic, Kwame remained a true professional and enabled the purchase to take place with no hurdles along the way. Thank you Kwame, for ensuring what is usually a very stressful process to be dealt with in a calm and competent manner.PositiveResponsiveness, Quality, Professionalism

Emilia · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Emilia, Thank you for leaving such a glowing and wonderful review, it’s very kind and we’re all very grateful. I’ll make sure that your words are passed onto Kwame and I wish you and your family all the very best in your wonderful new home. You were fantastic to deal with and the transaction was as rapid as any I can remember! Thank you, James Byrne Managing Director

5/5

Google

We’ve moved 5 times in a decade in the east Croydon area using multiple estate agents. Oaks have been by far the best. James and his team are hyper professional and very responsive. We wouldn’t hesitate to use them again, or recommend then to friends in the area.PositiveResponsiveness, Quality, Professionalism

Louis · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Louis, That is very, very kind of you to say and share! We all loved your house and are delighted that we smashed the record price on the road. Thank you for choosing us to market such a special property, it is seriously appreciated. Stay in touch and good luck in your new neighbourhood! Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Genrius · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Genrius, Thanks for leaving us a review! You was a pleasure to deal with. Thank you, James Byrne Managing Director

4/5

Google

Rating only, no written review.

Natasha · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Natasha, Thank you for getting in touch and leaving a very kind review. I know how busy you are so appreciate you taking the time. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Ellen · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Thank you Ellen! James Byrne Managing Director

5/5

Google

Rating only, no written review.

DAVID · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Thank you David! James Byrne Managing Director

5/5

Google

Rating only, no written review.

Rosie · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Thank you Rosie, it was great working with you and selling your stunning home! James Byrne Managing Director

5/5

Google

What a brilliant office and what can say about the staff James has been great helping sort everything out for my daughter and I if anyone wants a great estate agent there is only one you need to go to all I can say is thankyou so much for your brilliant servicePositiveResponsiveness, Quality, Professionalism, Value

June · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi June, Thank you for taking the time, a day before you move, to leave such a lovely review. I know it was a huge decision deciding to leave Addiscombe so I’m very grateful you opted to use us to help you move. Thank you so much, the pleasure was all ours and I know Dan and Ciaran will miss your nicknames! Enjoy the rest of the weekend and we’ll see you soon. Thank you, James Byrne Managing Director

5/5

Google

Great service from James and the team, friendly, professional and honest and sold our house very quickly! Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Simon · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Simon, Thank you so much for electing to work with us! Absolutely loved your home so it’s no wonder we sold it so quickly - before photos if I recall correctly! Had to chuck that in there... Appreciate you leaving the review and I hope you and your family are well and settled in nicely to your new house. Stay in touch! Thank you, James Byrne Managing Director

5/5

Google

Our house was sold 9 days after being advertised, staff were extremely helpful with all aspects of paperwork, we are not very good with computers,so all scanning sending etc they helped and did for us ,anything that we thought was a problem they always reasurred us that it wasn't ,i would highly recommend them to anyone thinking of selling their property

Louise · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Louise, Thank you for leaving a review and working with us on the sale of your property. We were only too happy to help! Glad it went nice and smoothly and I hope you’re enjoying the new place! Thank you, James Byrne Managing Director

5/5

Google

Very happy with Oaks' service. Ciaran and James have been friendly, supportive and professional throughout. Highly recommend!

Sara · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Sara, Thank you for leaving a review, we really appreciate it. We hope you love your new home! Thank you, James Byrne Managing Director

5/5

Google

Thank you to the lettings team especially Beata for finding me my new home. Beata was was amazing throughout the whole process, always happy to help. Thank you so much for my new home.

Jasmin · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi J R, Thank you for taking the time to leave a review. I will pass your comments into Beata! All the very best. Thank you, James Byrne Managing Director

5/5

Google

Bradley has been nothing short of professional amd efficient from day one. I really am so happy with the service I’ve received under such a short space of time with Oaks!PositiveResponsiveness, Quality, Professionalism

SabrinaStrawbs · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Sabrina, Thank you very much for your kind review, it’s very much appreciated. We are very lucky to have Bradley heading up our lettings operation! I’m delighted that you were happy with the service provided. Thank you, James Byrne Managing Director

5/5

Google

Zoe and James were great. We had our house downvalued but they dealt with it all very professionally and helped to push through a successful result for all parties - great all round

Rosie · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Rosie, Thank you for taking the time to leave a review, I really appreciate it! Hope the move went smoothly and stay in touch. Thank you, James Byrne Managing Director

5/5

Google

James and his Team worked incredibly hard to make our move go as swiftly and smoothly as possible, which it did. I couldn't really ask for much more from an estate agent so I would highly recommend them.

Damon · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Damon, A big thank you for instructing us to market your beautiful house and thank you so much for taking the time to leave a review, it’s genuinely really appreciated. Stay in touch and let us know if you need anything in the future. Thank you, James Byrne Managing Director

5/5

Google

James and his team got a great price for our home and offered the best value in Addiscombe. Lovely team too who understood our needs and situation.PositiveResponsiveness, Professionalism, Value

Alan · 12 June 2021 · Oaks Estate Agents Croydon

5/5

Google

We were really happy with the service provided by Zoe Nobbs during our house sale. She was friendly and professional at all times and kept us up to date at every stage.

Kathleen · 12 June 2021 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Kathleen, Thank you for taking the time to leave a review and more importantly, choosing to work with us ahead of absolutely everybody else you spoke with! I’m glad you were happy with the price and serviced achieved. Thank you, James Byrne Managing Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Oaks Estate Agents

Which Oaks Estate Agents office has the most reviews?

Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 325.

Where are the Oaks Estate Agents offices?

The four Oaks Estate Agents offices, by town:

Has Oaks Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Croydon won Platinum and London won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent