Trusted Agent profile
★★★★★
1,104 reviews across 4 offices and 3 platforms
Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,104 reviews on three platforms, rated 4.7 out of 5 overall.
1,084
Reviews on Google
All 4 offices
1
Reviews on Facebook
Business-wide
19
Reviews on Trustpilot
Business-wide
Oaks Estate Agents's four offices, most reviewed first. Each has its own page.
Showing 1,082 reviews on Google only. Show every review
5/5
GoogleOaks estate agents in South Norwood were excellent to work with and so helpful in selling our house. Despite some problems with different buyers they remained calm and efficient and sold our house for us.
Hi Penny, Thank you very much for selling such a special and vast home steeped in history with us! We appreciate you choosing us. Stay in touch and all the best to you and your family for the future. Thank you, James Byrne Managing Director
5/5
GoogleAfter 5 years of tenants, renting my properties has never been easier. I was reluctant when approached by a new estate agents but so glad I made the change now! 3 properties rented out in a week, something my old agency had never managed. Jack and team were brilliant, with director George stepping in too to ensure a smooth transaction. So pleased with the professional service I have received, a pleasure to rent my properties with Oaks. 5 stars isn't enough!
Hi Lyn, It’s a lovely development so it was relatively straight forward! Thank you so much for entrusting us though and thank you also for the review as well, it is very much appreciated! Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a 5* review. James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Michael, Congratulations on the successful sale, thank you for choosing us to represent you. It's a lovely house and I'm delighted we achieved the asking price for you. I encourage you to stay in touch and wish you well. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Elo, Well done with the sale and exchange of contracts. The 5* review is very much appreciated. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Alexandra, I appreciate you taking the time to leave a 5* review. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Nicholas, We appreciate the 5* review! Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Branjeezy, I appreciate the 5* review. Thank you for taking the time! Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Melanie, Thank you very much for leaving us a 5* review. Thank you, James Byrne Managing Director
5/5
GoogleGreat eye on the details, excellent customer service from the team!
Hi Kevin, Thank you very much for the exceptional review. Thank you, James Byrne Managing Director
5/5
Googleamaizing service , lovely team, property management always helpful ! 😊 Kind Regards, …
Hi Samir, I appreciate you taking the time to leave such a great review. Thank you, James Byrne Managing Director
5/5
GoogleLeaving a review as a tenant to say thank you to Samyul Halfpenny- extremely helpful!
Hi Just, That’s kind, thank you very much. Delighted you’re happy in your home. Thank you, James Byrne Managing Director
5/5
GoogleJonathan is awesome, very professional and helpful. Highly recommended!
Hi Michael, Thank you for the great review, I’ll be sure to pass your words onto Jonathan who I’m sure will be very grateful! Thank you, James Byrne Managing Director
5/5
GoogleThe team were efficient and effective - would recommend to any prospective seller.
Hi Alex, Thank you for selling with us and for leaving a positive review. Thank you, James Byrne Managing Director
5/5
GoogleThe service was wonderful and we had no hiccups in the entire process! Would recommend this estate agent to friends and family.
Hi Adenrele, That was nice and straightforward! Congratulations with the sale, thank you for kind words and the recommendation that you have already given! All the best for the future. Thank you, James Byrne Managing Director
5/5
GoogleJonathan was excellent. He went above and beyond expectations. Professional service. I highly recommend.
Hi Kirsty, I'll be sure to pass your review onto Jonathan, thank you very much for taking the time to leave it. Thank you, James Byrne Managing Director
5/5
GoogleHuge thanks to the team at the Tulse hill Branch. Compared to other agents I have dealt with in the past these guys are a league above. Highly recommended.
Hi James, Thank you very much for choosing Oaks and then for your kind review, it’s appreciated. Thank you, James Byrne Managing Director
5/5
GoogleHighly recommended team for property management! Dealt with Samyul Halfpenny who was extremely helpful, informative and personable! Excellent service!
Hi Jordan, Thank you for taking the time to leave a review, I’m delighted you’re happy with our Fully Managed services. We really value your custom. Thank you, James Byrne Managing Director
5/5
GoogleIt was really great working with the Oaks Team to secure my property and will definitely consider them in future.
Hi Gerald, Congratulations on the new home! I hope you’re happy there and I’m very grateful for the kind 5* review. Thank you, James Byrne Managing Director
5/5
GoogleWonderful service - very patient and always available whenever I call. Special shout to Jonathan for continued good service and making sure a stressful transition went easy.
Hi Sorrel, It's kind of you to leave such a nice review. I'll pass it onto Jonathan. Thank you, James Byrne Managing Director
5/5
GoogleAmazing team, amazing levels of service. Proactive, knowledgeable, quick responses, and even throw in a lovely cuppa when you're in the shop. Absolutely recommend.
Hi TJ, Congratulations on the sale and a big thank you for the kind words. Good luck with the next chapter and thank you for working with us, it’s appreciated. Thank you, James Byrne Managing Director
5/5
GoogleIt’s a daunting experience to look at properties but I had to mention how easy, professional and great the experience was with Samyul (thanks for showing me around) and the team. Knock on these amazing people’s door first!
Hi Raj, Thank you very much for the excellent review, it is highly appreciated! Thank you, James Byrne Managing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 325.
The four Oaks Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Croydon won Platinum and London won Trusted Agent.
