Oakleaf Homes reviews in York, Eastleigh, Bardon and 4 more

Good afternoon, thank you for your review. We are so pleased to hear about your positive experience. It's wonderful to know that Lisa provided such a professional service and was so helpful throughout the appointment. We will ensure she gets to see your brilliant feedback! Kind regards, Sam

Hi Michael, Thank you for taking the time to leave your review. We’re pleased to hear your kind comments about Peter and will be sure to pass these on to him. We’re sorry, however, to hear about the delays and frustration you’ve experienced with the outstanding work to your home. Unfortunately, we’ve been unable to identify your details from the information provided in your review, so we’ve asked Trustpilot to contact you for some additional information. Once received, we can ensure your concerns are passed to the relevant team to look into further. Kind wishes, Alice from the Barratt Homes team.

Hi Mrs Jury, Thank you for your review. It’s great to hear that everything that needed attention was sorted quickly and that you found the team friendly and helpful. We really appreciate your feedback and hope you’re enjoying your new home. Kind wishes, Alice from the Barratt Homes team.

Hello Mr & Mrs Amin. We’re really sorry to read about your experience since moving into your new home, particularly after what had been such a positive experience leading up to completion. Thank you for providing your plot and development details. We’ll ensure your feedback is shared with the relevant team so they are aware of your concerns and can look into the issues you’ve raised. Kind wishes, Alice from the Barratt Homes team. UPDATE Good morning. I am happy to hear that our Customer Care team has been in touch. Kind wishes, Alice.

Good evening, Pauline. We are very sorry to read this has been your experience and that you are still awaiting a response. Could you please respond to Trustpilot's request for more information and provide your contact details. We can then escalate these matters across to the relevant team and ask that someone contacts you directly with an update, and to discuss these matters further. Kind Regards, Charlotte.

Good evening. Thank you for your kind words and for sharing your experience. We would like to pass this feedback onto the Peter and the relevant team, unfortunately, we are unable to identify you from the information included in your review. To allow us to pass this on please include your plot number, development name and contact details when responding to Trustpilot’s information request. Kind wishes, Charlotte.

Hi Andrea, Thank you for your lovely feedback. We’re really pleased to hear Peter was able to get your door sorted so quickly and was polite and helpful throughout. We’ll be sure to pass your kind words on to him. Kind wishes, Alice from the Barratt Homes team.

Hi Sarah and Nick, Thank you for your lovely feedback. It’s great to hear that Cherise at Martello Lakes has made such a positive impression already. We’ll be sure to pass your kind words on to her, and we wish you both all the very best as your home buying journey continues. Kind wishes, Alice from the Barratt Homes team.

Good evening. Thank you for taking the time to leave this review. We are pleased to hear that the buying process was smooth and that our sales team provided exceptional service. It's also good to know that our customer service team was responsive in addressing the electrical circuit issue. We are however sorry to learn about your dissatisfaction with the property management services provided by FirstPort. We will pass this feedback onto the relevant team. Kind wishes, Charlotte.

Good evening, Sophie. We are so pleased to hear how Ashlee has contributed to making your first home buying experience such a positive and supportive one. We will pass this kind feedback onto Ashlee and the team. We wish you all the best with your upcoming move - keep that kettle handy! Kind wishes, Charlotte.

Good afternoon, thank you for taking the time to leave this review. We're very sorry to hear of your experience and would like to escalate this to the relevant team. Where we are unable to locate you on our system we have instructed Trustpilot to gain further information. Please do add your full address and contact details to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Sam

Good afternoon Nnedimma. Thank you for your great review! We're so pleased to hear that the team at our Fairway Gardens development have been so helpful. We will share your comments with the team. Kind regards, Sam

Hi Mr & Mrs Stacey, Thank you for your lovely review. We’re delighted to hear how happy you are with your new forever home and that Roxanne has been so helpful throughout your journey. Unfortunately, we haven’t been able to identify your details on our system from the information provided, so we’ve asked Trustpilot to contact you for a little more information. We’d love to make sure your kind feedback reaches Roxanne and the right team. Kind wishes, Alice from the Barratt Homes team.

Hi Mr Forbes, Thank you for your review, we’re delighted to hear Victoria at Lairds Gait has provided such great support throughout your journey. We’ll be sure to pass your kind words on to her. Kind wishes, Alice from the Barratt Homes team.

Hi, Thank you for your lovely review, we're delighted to hear you received such great service and that Phil did an excellent job. We'll be sure to pass your kind comments on to him and the team. Kind wishes, Alice from the Barratt Homes team.

Good afternoon, Ross. Thank you for your wonderful review. We are so pleased to hear about your positive experience and that our team members, Chloe and Scott were so attentive and helpful. We'll be sure to pass on your kind words. Have a lovely rest of the day, Charlotte.

Good afternoon, Thank you for sharing your review. We're very sorry to read your feedback and would like to pass your comments to the relevant management team. Where we are unable to locate you on our system, we have instructed Trustpilot to gain further information. Please do add your full name and contact details to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Ros

Hi Sam, Thank you so much for your lovely review. It’s great to hear how happy you are with your new home and that Jason has gone above and beyond to help with any snags. We haven’t been able to locate your details on our system from the information provided, so we’ve asked for a little more information to help us identify your purchase and make sure your kind feedback is shared with Jason and the team. Kind wishes, Alice from Barratt Homes team.

Good afternoon, Thank you for your wonderful feedback! We're so pleased to hear that your experience has been so positive and that our team has been professional and responsive. Kind regards, Ros

Good evening, Megan Thank you for taking the time to leave your review, though we are very sorry to read about the issues you have described. We would like to pass this feedback onto the relevant team who will look into this further for you. Unfortunately, we are unable to identify your property from the information included in your review. Where we cannot identify a customer by their review, we will request that Trustpilot contact you on our behalf to obtain further details. To allow us to look into this further, please include your plot number, development name and contact details when responding to Trustpilot’s information request. Kind wishes, Charlotte.

Good afternoon Wisdom. Thank you for taking the time to leave a review and we are so happy to hear that you have been so well looked after by Syra. We will ensure your feedback is sent onto the local team and wish you many happy years in your new home. Kind regards, Beth.

Hi Linda, Thank you for your lovely review. We’re so pleased to hear Katie and Jay were helpful and friendly and that your new house is already feels like home. Kind wishes, Alice from the Barratt Homes team.

Good morning. We are so pleased to hear how Joy helped to make your home buying journey into such a positive and wonderful experience. Joy will be thrilled to read your feedback. We wish you all the best for the rest of your home buying journey. Have a lovely Bank Holiday, Charlotte.