Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMy wife Gretel and I were so happy when we were assigned Katie Matthews (Branch Administrator, Oakfield Hastings) to take us through the referencing and the move into our new property. She was extremely helpful and patient with us getting the required documents to complete the referencing.
I commend her service which in our view was exemplary. I wished if all estate agents had staff with such a pleasant personality and the art of dealing with prospective clients.
Thanks you very much Katie, I appreciate your excellent customer service. You deserve a bonus.
David & Gretel
David · 21 June 2020 · Oakfield Hastings
Agent replied · 20 June 2024
Hi David,
Thank you so much for taking the time to leave such a lovely review, I am pleased you were happy with the service received and we wish you all the best in your new home. I will ensure your kind comments are passed onto the team.
Best Wishes
Glenn Taylor
Lettings Manager
★★★★★ 5/5
GoogleI have been a tenant with Smart property in two properties and on both occasions Georgia has been brilliant. Very helpful and professional. With the most recent property Georgia knew what we were looking for and let us know when something became available. She ensured that we had constant communication with details. When reporting any issues to Georgia we have had a response straight away which gives us a lot of trust in her. A nice friendly face that is good to see in such a high pressured environment.
Lorraine · 21 June 2020 · Oakfield Hastings
★★★★★ 5/5
GoogleI've used Oakfield for the first time and I can say I was delighted to work with them. Lucy White done everything to find us a new place and kept me updated everyday with potential properties. She is extremely efficient and super professional. Whole process was really quick and straight forward. I am really happy I choosed them. All the best Lucy.PositiveResponsiveness, Professionalism
Sorina · 21 June 2020 · Oakfield Hastings
★★★★★ 5/5
GoogleAs a landlord Oakfield Lettings have managed my flat for a number of years.
I just had a tenant leave a tenancy early at short notice and Charlotte Wilkinson at Oakfield found a new quality tenant, amazingly...in less than a day from when my flat was remarketed! She has given an excellent, professional service, keeping me well informed and up to date as the reletting has progressed, which is very much appreciated.
I have in addition received an excellent service from other members of the Oakfield Team during this worrying time and appreciate all their hard work and professionalism under such challenging circumstances.PositiveResponsiveness, Professionalism
Paul · 21 June 2020 · Oakfield Hastings
★★★★★ 5/5
GoogleRating only, no written review.
Donald · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Donald,
Thank you very much for taking the time out to leave such a positive review on the experience you have had.
★★★★★ 5/5
GoogleRating only, no written review.
Stuart · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Thank you very much for taking the time out of your day to leave such a positive review.
★★★★★ 5/5
GoogleVery helpful the agent and very nice
Just · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Thank you very much for leaving such a positive review on your experience.
★★★★★ 5/5
GoogleVery good service and the staff very friendly.
Anca · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Dear Anca,
Thank you for taking the time to leave such a lovely review.
★★★★★ 5/5
GoogleQuick and efficient, lovely staff,well don't oakfield👍👌👍👌 …
Sebo · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Sebo, Thank you very much for the 5* review we will keep up the good work.
★★★★★ 5/5
GoogleVery friendly and helpful, fast and efficient, Casey was especially helpful.
CyberWolf · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleExcellent service start to finish. Casey, absolute pleasure to deal with.
Charlie · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Charlie
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleVery attentive service from a great team who go the extra mile to ensure customer satisfaction.
Brian · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Brian
Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleReceived excellent customer service from Casey she was very helpful.
Abigail · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Abigail
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleVery good service, friendly staff and all willing to help to get you in your dream home with less time spent from your side.
Marius-Daniel · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Thank you very much for your positive comments Marius, I have passed these onto The team for you.
Best wishes
Chloe Taylor
Senior Branch Partner
★★★★★ 2/5
GoogleTotaly unaware, always different people dealing with the same case, got wrong landlord bank details... Not likely to return again as a client.
Ricardo · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Ricardo,
I am sorry to hear you have been unhappy with the service provided by Oakfield. I see that whilst your property was let by Oakfield it was managed by your Landlord during the Tenancy. I would welcome the opportunity to discuss your concerns with you. Perhaps you would be kind enough to call me on 01323 723500 to discuss these.
Kindest regards,
Emma
★★★★★ 5/5
GoogleReally smooth and quick process, Casey was very helpful with answering my questions and super friendly throughout
Rachel · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Rachel
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleExcellent service, great people that are so helpful and efficient. Casey was brilliant from start to finish!
Liz · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Liz,
Thank you for leaving such a lovely review we will be sure to pass on your kind words to Casey.
★★★★★ 5/5
GoogleHad a plumbing problem and Chloe got it sorted for me pronto, great service!
Mark · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Mark
Many thanks for your lovely feedback!
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleKacie was very helpful and made sure everything went through okay. Excellent service and would defiantly recommend.
Kyle · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Kyle
Many thanks for your lovely review, we will of course pass your feedback onto Casey, we are very happy to help.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 4/5
GoogleTrying to get hold of the agent I was dealing with was difficult at times as she was so busy, particularly good service from Evy who helped with the final stages of purchase.
PAT · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Pat
Many thanks for your review, I will ensure that your feedback is passed onto Evy.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleCasey from Oakfield is amazing! She helped a lot. She knows what she's doing!
Thank you so much .
Eve · 20 June 2020 · Oakfield Eastbourne
★★★★★ 5/5
GoogleSam has been great so far! Really enjoyed chatting to him and oakfields have been great.
Holly · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Holly
Many thanks for your lovely review, I will ensure that your feedback is passed onto Sam.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 4/5
GoogleRebecca has been constantly helpful and supportive to me as a landlord as well as to my tenantsPositiveResponsiveness, Professionalism
Sharon · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Sharon,
Thank you for your great review! We are pleased you are finding us a supportive agent and if you have any queries please don't hesitate to contact us.
★★★★★ 5/5
GoogleI've been dealing with Chloe and she has been brilliant, explaining everything properly and guiding us through the process
Lauren · 20 June 2020 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hi Lauren
Thank you so much for the lovely review. We are very happy you have had such a positive experience with us.
Kind regards
Chloe Taylor
Senior Branch Partner
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