Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,697 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,696

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Latest reviews from every Oakfield office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The Eastbourne office was the most helpful Estate Agent that I dealt with in Eastbourne. I dealt with an extremely astute and professional young negotiator, Isabell Pannett, without whose efforts I would not have secured my rental property. In the times through which we are all living Isabells insight, market knowledge and advice made what could have been a very difficult and problematic situation easily manageable. Hats off to Oakfield and Isabell.

Andrew Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Andrew, Thank you for taking the time out of your day to leave us this Google review we are very pleased that Izzy was able to provide you with such a professional service and we hope that you enjoy your new home.

5/5

Google

Dealt with Izzy from start to finish and the whole process was very quick and efficient. All paperwork was sorted out promptly and we were immediately called with any issues that needed resolving. Would highly recommend to othersPositiveResponsiveness, Professionalism

Sam Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Sam, Thank you very much for taking the time out of your day to leave such a lovely review for Izzy we will be sure to pass on your positive feedback to her.

5/5

Google

Casey was very helpful in regards to finding my partner and I's new flat to rent. Has a good standard of communication skills, I highly recommend when looking for a property to rent out.PositiveProfessionalism

John Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello John, Thank you very much for taking the time out of your day to leave such a positive review on the service you have received, we are pleased Casey was such a pleasure to work with and i will be sure to pass on your comments to her.

5/5

Google

Molly Hancock showed prospective buyers around my house. She was excellent, friendly, bright and cheerful, and she was actively "selling" the property. She made all the difference and we had an offer the next day. Thank you Molly.PositiveResponsiveness, Professionalism

Jean Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Jean, Thank you for taking the time out of your day to leave us a review, we will be sure to pass on your kind words to Molly in the sales team. We are pleased she provided you with such a good service.

5/5

Google

Casey at Oakfield (Eastbourne) has helped me find the perfect first home for me and my daughter. Very professional and very welcoming. Casey was quick to answer any questions and kept me up to date with the application. Highly recommend.

Shelby Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Dear Shelby, Thank you very much for leaving such a lovely review, we are pleased Casey was professional and helped you and your daughter move into your new home and we hope you are settling in well.

5/5

Google

Thanks to Casey we have been able to find a lovely flat that'll allow us to keep our pets. She's been very responsive and keeping us updated every step of the way, professional and a pleasure to work with.

Ryan Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Ryan, Thank you for your review, we are pleased Casey has been responsive throughout the process and we wish you all the best in your new home.

5/5

Google

Just completed my move into new flat via Oakfield. Excellent that there are virtual viewings available. It really makes a difference in these trying times. And, there’s no use of β€˜fish eye’ lenses to make the places seem much bigger than they are πŸ˜€ Got to say that it’s been one the smoothest β€˜rides’ ive ever had Going through this process. Special thanks to Izzy Pannett for her professional approach , attention to detail and her warm and friendly demeanor. 5 Stars to all and thanks again!!PositiveResponsiveness, Professionalism

Robert Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Robert, We very much hope that your move went well and we are really please we were able to provide you with that 5* service of course if you need our help in the future please don't hesitate to contact us. Thank you again for your lovely review.

5/5

Google

I found both Alex and Casey, a pleasure to deal with. They were both professional and kept us informed at every stage of the process. I look forward to moving into our new place and would highly recommend Oakfield Lettings.

Gillian Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Gillian, Thank you so much for taking the time out to leave a review based on the service you have received, we wish you all the best with your move.

5/5

Google

A very pleasant flat purchasing experience. Molly was the senior negotiator and kept me updated at every step throughout the process. Despite the COVID restrictions staff were always contactable. Would definitely use Oakfields again.PositiveResponsiveness, Quality

Matt Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Matt, Thank you for taking the time to leave such a positive review and I am pleased that Molly was able to give you such a good service.

5/5

Google

We have recently used Oakfield to rent a property and the whole process has been made smooth and easy for us. Casey and Alex both did everything they could to help us with anything we needed. Thank you so much guys, we would definitely use Oakfield again.PositiveResponsiveness, Quality, Professionalism, Value

Jess Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Jess, Thank you very much for your positive review we are pleased the team in the Eastbourne branch provided you with a good service and we wish you all the best in your new home.

5/5

Google

Have been working with Oakfield for a number of years now and have always found all of the team friendly, efficient and reliable. Thanks to Alex and Zoe who have relentlessly persisted with the electric board recently in order to obtain my electrical certification. Much appreciated!

Sharon Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hi Sharon Many thanks for your lovely review, I will ensure that your feedback is passed on to all relevant parties. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

I wasn't sure I wanted to rent my flat - it was more a case of having to, because of circumstances. Alex, in the Eastbourne branch made the whole experience pain-free, from explaining the levels of service in simple terms, to the last steps before handing over the keys. He also found a number of suitable tenants in a couple of days. Reccomended.PositiveProfessionalism

Daniel Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Daniel, We are pleased to hear that Alex has been able to make your first time experience as a landlord pain-free and made the service simple but meeting your needs. We will be sure to pass on your positive feedback to Alex in the Eastbourne branch.

5/5

Google

What an amazing team, Oakfield have. Izzy was super friendly and extremely helpful, offering assistance every step of the way. She definitely went the extra mile, and made my customer experience a very pleasurable one! Thank you Izzy.

Kim Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Kim, Thank you very much for taking the time out of your day to leave us a review based on the service you have received we will be sure to pass on your comments to Izzy in the Eastbourne branch.

5/5

Google

The team at Oakfield made our renting experience as easy and enjoyable as possible. They were always quick to respond to our queries and nothing was too much trouble- even during the start of the pandemic when so much was uncertain they made us feel confident in the process. Special thanks to Alex for making this all happen.PositiveResponsiveness, Professionalism

Charlotte Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Charlotte, Thank you for taking the time to leave a review based on the service you have received from the team here at Oakfield. We will be sure to pass on your lovely words to Alex in the Eastbourne branch.

5/5

Google

Casey was absolutely wonderful in helping us to rent our first flat. Always kept in contact and answered all our questions, no matter how silly. Would highly recommend and will definitely be using Oakfield again in the future.PositiveProfessionalism

Elouise Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Elouise, Thank you so much for leaving such a positive review! We will pass on your comments to Casey and congratulations on your new home.

5/5

Google

Thanks to Casey and Alex from Oakfield in helping me move during this difficult time for everyone. Within days of estate agents being allowed to reopen I was able get a virtual viewing on a property and complete the transaction quickly and efficiently. It was particularly helpful that things such as ID could be completed via WhatsApp and an online portal, to not only allow social distancing but also to allow me to be able to do these things around my working hours, which are not compatible with being able to get to an office that is 35 miles from where I work.PositiveResponsiveness, Professionalism

Stephen Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Dear Stephen, Thank you so much for taking the time out of your day to leave this lovely review. We are so pleased we were able to work around your working hours and be flexible as well as assist you with your move and we wish you all the best in your new home.

5/5

Google

We have used Oakfields twice now. Once as a tennant and now as a landlord. Both experiences have been really excellent. They have provided a very high quality service on both occasions. They have provided flexibility when we needed it and professional advice and guidance. We would highly recommend and Oakfilelds is now our go to company for anything in regards to rentals or Lettings. Thank you to Alex and the team.PositiveResponsiveness, Professionalism

Taryn Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Taryn, Thank you very much for taking the time to leave a positive review on the two services you received from the Oakfield team. We are pleased you had a professional and personal experience on both sides of the business and if we can be of assistance in the future please don't hesitate to give us a call!

5/5

Google

Dan from your Eastbourne branch, has been amazing in the support that he has shown my mother after the loss of my father, he came round and we had a chat, and then he said that if mum wanted to have a look at some properties to get an idea of the next venture in her life he would have a look. He came up with a couple of flats in sheltered accommodation that had been sold just so she could get an idea, and then he had a look at a cottage for her again to have an idea if different things she could do. He has been truly supportive and has gone above and beyond what I believe estate agents should. We agreed for him to put the house on the market and within 24 hours mum has r viewings, amazing. I want to say thank you form the pair of us, he has made a scary thing for my mum slightly better, and for that we wont forget. Sent from Yahoo Mail on AndroidPositiveResponsiveness, Professionalism

Kim Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Thank you Kim for your kind words. It has been our pleasure to help you and your mum through this tough time. We are even more pleased that we have a buyer for her and she can now start planning for her move.

5/5

Google

Great agency! The place I eventually made an offer on was unfortunately through another agency but given the choice, I would have picked Oakfield and especially Molly as my agent. I found her friendly, professional, reliable and relatable. I would definitely recommend her to anyone looking for property in Eastbourne.PositiveResponsiveness, Professionalism

Hayley Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Hayley, Thank you very much for your positive review we will be sure to pass on your positive words to Molly and we are sorry we could not find you a home this time but we wish you all the best with your move.

5/5

Google

The management of my properties has recently been moved to Oakfield. In the short time I have had dealings with them, I have found them to be extremely efficient, quick in their email replies and always on the end of the phone. They are efficient in responding and resolving any problems that have arisen. I would like to make special mention of Danielle in Property Management, and Chloe in Accounts.PositiveResponsiveness, Professionalism

Ronald Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Ronald, Thank you very much for leaving such a fantastic review on the staff here in Oakfield. We will be sure to pass on your kind words.

5/5

Google

We have been exceptionally pleased with the standard of service we received, from the initial instruction and throughout the process of sale. We have been delighted with the care and support extended to us; selling a house is a stressful and emotional time and the team at Oakfield have been very sensitive to that. We have no hesitation in recommending Oakfield.PositiveProfessionalism

Lisa Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Lisa, Thank you for your positive review, we will be sure to pass on your kind words to our sales team and be sure to let them know about your great experience with Oakfield.

5/5

Google

I liaised with Izzy throughout the process of renting a property through Oakfield Estate Agents. My experience with her was fantastic; she answered all the questions I had and was available by telephone 99% of the time. She made the process very streamlined and easy for me. I would recommend going through Oakfield Estate Agents.PositiveResponsiveness

Jay Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Jasmine, Thank you for your lovely review, we will be sure to pass on your positive words to Izzy and we are pleased that you have had such a fantastic experience.

5/5

Google

Oakfield have recently agreed to assist me with the management of a house I own in Eastbourne. They will be managing the property for me and in a very short period of time sourced a new tenant when my previous family left the property after six years. Alex Ruiter who is Oakfield Estates Lettings Manager has gone out of his way to support my needs while ensuring that the property is up to spec and complies with the required legislation, not once becoming frustrated when I ask the silly question. Alex has been professional at all times, gone out of the way to help me and my husband and I have every confidence that Oakfield are the right company to support us for the coming years. Oakfield stepped in at very short notice when our previous agents were sold and kept in regular contact whilst we transitioned to a new arrangement. Great company with great people.PositiveProfessionalism

Sue Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Good Afternoon Sue, Thank you very much for leaving such a comprehensive review on the service you have been receiving from Oakfield and we will be sure to pass on your kind words to Alex the Lettings Manager in the branch. We will aim to keep to these high levels of service for you.

5/5

Google

Me and my parter have been really pleased and impressed by the way that Lettings manager Alex At Oakfield has worked with us to let a house. Finding a house and going through all the paperwork can be stressful at the best of times, let alone in the madness of Covid-19. Alex has always been at the end of the phone or Email answering queries with a swift and Professional response. He has helped the the process go smoothly and assisted In communicating with outside agencies. Thanks Alex, and we would highly recommend Oakfield Eastbourne's services and team. Mille and LukePositiveResponsiveness, Professionalism

Mille Β· 20 June 2021 Β· Oakfield Eastbourne

Agent replied Β· 19 June 2024

Hello Mille, Thank you very much for taking the time out to leave such a lovely review for Alex. We will be sure to pass on your kind words and we are pleased the process has run smoothly for you.

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Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2019.

EA Masters by year, 2020 to 2019

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

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