Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
Oakfield's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAlex and the Oakfield team are great, very professional, good communication and efficient. Would highly recommend.PositiveQuality, Professionalism
Hello Suzanna, Thank you very much for your positive review and taking the time out of your day to express how happy you are with the service you received.
5/5
GoogleExcellent service from Izzy. She is very helpful and professional. Highly recommended. Thank you.
Hello Urszula, Thank you so much for your positive review we will be sure to pass on your positive feedback to Izzy.
5/5
GoogleAlex was really quick to respond to questions and my house was rented within 48hours of being on the market.
Hello Natasha, thank you very much for your kind words we will be sure to pass these onto Alex in the Eastbourne branch.
5/5
Googlegreat attitude and disponibility from Izzy Pannett to show us a few properties! would definitely recommendPositiveResponsiveness, Quality, Professionalism
Hello Andre, Thank you for taking the time out of your day to leave Izzy a review we will be sure to pass on your positive words.
5/5
GoogleIzzy from the eastbourne branch has been helpful in mine and my partners flat hunting, great communication and always there to offer advice and answer any queries we may havePositiveQuality
Hello Ben, Thank you very much for your positive review we are pleased Izzy has been a great help in your property search we will be sure to pass on your comments to her.
5/5
GoogleCasey has been really helpful in the organisation of our new flat and has made the experience run as smoothly as possible.
Dear Izzy, Thank you so much for leaving a review for Casey we will be sure to pass on your positive experience to her and we wish you the best with your move.
5/5
GoogleCasey was very helpful and friendly at getting our new flat, and made sure everything went a quickly as possible.
Hello Alex, Thank you for the great review! We will be sure to pass on your comments to Casey. Good luck with your move.
5/5
GoogleNattasha was professional, knowledgeable and highly effective, her considerable efforts were instrumental in bringing a drawn out transaction to a happy conclusion. Thanks Nattasha!PositiveProfessionalism
Hello Philip, Thank you very much for taking the time out to leave us such a lovely review. We will be sure to pass on your kind words to Nattasha in our sales team.
5/5
GoogleThank you Izzy for your amazing work. I completely recommend this amazing professional. She sorted all my problems just in a few hours. Thank you Izzy🥰 🙏PositiveResponsiveness, Professionalism
Hello Christina, Thank you very much for your positive review. We will let Izzy know your kind words.
5/5
GoogleThank you to Casey at Oakfield for making our move easy and stress free during this difficult time, she was a pleasure to deal with. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Hello Tania, Thank you for your review and taking the time out of your day, I am pleased that Casey has been helpful throughout the process and we wish you all the best in your new home.
5/5
GoogleMe and a friend viewed a property today with izzy. Very friendly and answered all of our questions. Really appreciated the help and support we received. Made us feel really comfortable! Thankyou izzy! 🙌🙌XxPositiveResponsiveness, Quality, Professionalism
Hello Katy, Thank you very much for taking the time out of your day to leave a review, We are pleased Izzy has been providing you with a great service. We will be sure to pass your comments onto Izzy.
5/5
GoogleReceived a top class service from Natasha, always helpful and keeping me updated on my sale. A pleasure to deal with, thank you.
Thank you very much for taking the time to leave Natasha a review we will be sure to pass on your kind words.
5/5
GoogleI was very pleased with the services and one of the staff of oakfields was absolutely brilliant her name was casey this young lady was very helpful and very good with getting me into my studio flat I wanted without casey I think I would of still been searching but this young lady got back to me the next day and got everything done in no time.oakfields are very lucky to have casey she is brilliant and deserves a pay rise and a christmas bonus thank you so much for everything casey your the best xPositiveQuality
Hello Lee, Thank you for your kind words and taking the time to leave Casey a fantastic review. We wish you all the best in your new home.
5/5
GoogleAlex is a professional in his field. He was very helpful with the renting process, explaining us the steps and all the details. Top notch!
Hello Marius, Thank you very much for your kind words and taking the time to leave Alex a review. We will be sure to pass on your positive experience.
5/5
GoogleCasey and Alex at Oakfield were both absolutely brilliant. Made our first experience of renting so easy and would absolutely recommend!
Hello Chloe, Thank you for your lovely review, we will be sure to pass on your comments to our staff and we wish you all the best in your new home.
1/5
GoogleBooked to view a property but would be 15 minutes late due to unforseen traffic. Unfortunate considering the distance we travelled to get here. Phoned ahead of time and were told we cannot view the house anymore and were not offered an alternative time/date.
Dear Jake, We are sorry that your experience didn’t match your expectation. Please know that this was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. I’m sure you can appreciate that Saturdays can be very busy when wanting to view properties and if you missed your allocated appointment, we will always do our best to accommodate where possible. Please could you contact me at phil@oakfieldproperty.co.uk or on 01323 723500 and we will work with you to resolve this as quickly as possible. Kind regards Phil Hall Branch Partner
5/5
GoogleI received a friendly and courteous service from Oakfields. Nattasha, with whom I dealt in the main, was always prompt, friendly, and extremely efficient. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Hello Ellie, Thank you very much for taking the time to leave a review on our Google Page. We will be sure to pass on your positive feedback to Nattasha.
5/5
GoogleOakfield were very helpful throughout the entire process and Izzy kept us informed throughout the move. We are very happy with our experience!
Hello Jonas, Thank you very much for taking the time to leave such a positive review we will be sure to pass this onto Izzy and we hope the move went well for you!
5/5
GoogleVery impressed with the service received during my search for the perfect property, specifically from Izzy Pannett. Izzy has been very efficient, reliable and understanding despite my uncertainties. Thankyou Izzy :)
Hello Kait, Thank you for taking the time to leave a review on the service you have received. We will be sure to pass on your kind words.
5/5
GoogleThank you Alex Ruiter from Eastbourne branch. Your input & diligence on our business lease has been outstanding. You are a credit to Oakfield!PositiveResponsiveness, Quality, Professionalism, Value
Hello Jayne, We are pleased Alex has been able to assist you with obtaining a business lease and we will be sure to pass on your kind words to him.
5/5
GoogleAbsolute 5 star to Izzy! Surprisingly helpful with my flat haunt! Wish there were more agent like her! Thank you Izzy! Keep up the good work!
Hello Zsombor, Thank you very much for your positive review we are pleased Izzy has been able to help with your flat hunt.
5/5
GooglePurchase of a property marketed through this firm. They were extremely helpful and kept in close contact through what was a torturous and very stressful process trying to tie up my own sale (non local so a different agent) with the chain above. Nattasha was very patient with me despite my stressed out condition!PositiveResponsiveness, Quality, Professionalism
Hello Steve, Thank you very much for taking the time to leave us a review. We are pleased we were able to provide you with such a good service at a stressful time for yourself and we will be sure to pass on your kind words to Nattasha.
5/5
GoogleLeft in limbo by tenants during Lockdown 2020 Alex and his colleagues Casey and Rebecca were very efficient in assisting us find new tenants - very responsive to messages/emails and quick to respond to any queries it was a very smooth exchange and I would definitely recommend Oakfield.PositiveResponsiveness, Professionalism
Hello Mark, Thank you very much for your review and taking the time out of your day to express the good service which you have received from the Lettings team in Oakfield. We hope your tenancy runs smoothly and of course if we can help you again in the future please bare us in mind.
5/5
GoogleAlex and the team were first class and a tenant was found within hours of my property being listed! Very easy to contact and nothing was too much trouble. Happy to give 5 stars!PositiveResponsiveness, Quality, Professionalism
Hello Richard, Thank you very much for taking the time to leave us a Google review we were pleased Alex has been able to provide you with a 5 star service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
