Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI chose Oakfield as they sounded genuine on the phone . The service they provided after that was nothing short of exceptional . Tony ,the agent ,put me at ease about the process , took great photos and reassured me that he was at the end of the phone anytime . Equally Sam carried out lots of viewings and always updated me . We got a sale within 2 weeks . I am very grateful for the professional standards they provide . Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Circo · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Hello,
Thank you for such a kind review, I will make sure Tony and Sam are aware!
If there is anything else we can assist with, please do not hesitate to get into contact.
Kind regards
Skye Standivan.
★★★★★ 5/5
GoogleGemma handled my renting experience from beginning to end and was very responsive to all my calls and emails. She made each reply and phone call feel personal, and always knew my voice/information straight away. It made the whole process a lot less anxiety inducing as I moved from West Yorkshire. She also helped me find a property that allowed cats. Thank you.PositiveResponsiveness, Professionalism
D · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Hello Dom,
Thank you for such a kind review, I will be sure to pass your kind comments onto Gemma!
If there is anything else we can do for you, please do not hesitate to get into contact.
Kind regards
Skye Standivan.
★★★★★ 5/5
GoogleI contacted Oakfield at the weekend to view a property I particularly liked. Despite the COVID restrictions Scott did everything to help me get a physical viewing as soon as possible, including recommending a solicitor and broker, and I had my offer accepted today...less than a week later. Would definitely recommend.
George · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Thank you for your feedback George, we will be sure to pass on your comments to Scott. We look forward to handing the keys to you for your first purchased home.
★★★★★ 5/5
GoogleLauren B has been a delight! within an hour of a flat going online she had us filling in forms, and the next day we got accepted, and we are looking at moving in a week. shes kept us well informed and has been overall delightful. Thank you so much Lauren, theyve obviously trained you well and you have great customer service !!
Lucy · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Good afternoon Lucy,
I am so pleased to hear that you have had such a positive experience with us and that Lauren has provided you with such a good and speedy service. Thank you very much for your review, we look forward to welcoming you into your new home soon!
Kind regards,
Alison
★★★★★ 5/5
GoogleI had a great time finding a house to rent for the year with Oakfield. I end up moving regularly due to my line of work and it's worth while finding someone who listens to exactly what I'm looking for and delivers efficiently. Their letting's representative Ronnie was very helpful in this respect and helped me get everything I needed. Many thanks to you and your teamPositiveProfessionalism
Laura · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Hi Laura
This is really great feedback and we're delighted that Ronnie has provided such fantastic service for you to find you your new home.
If you need anything else, please do not hesitate to get in touch.
Kind regards
Lily.
★★★★★ 5/5
GoogleI was recently looking for a flat to rent in St Leonard's on Sea. I contacted Gemma at Oakfield and she was so friendly and helpful right from the start. She has kept in good contact and has sent me all the information and documents I would need. She has made this such an easy and straight forward process. I have never had such an easy time of it when moving before!! Thanks Gemma and Oakfield for all your help!
Sarah · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Good Morning Sarah,
Thank you for your lovely review, I will make sure Gemma is aware of your kind comments!
If there is anything else we can do for you, please do not hesitate to get into contact.
Kind regards
Skye Standivan.
★★★★★ 5/5
GoogleI have used Oakfield twice for moving out and both times they have been nothing but amazing. Maisie dealt with my most recent move so quickly and efficiently without making it feel rushed and done unwell. She continued to be there whenever I needed something throughout the process explaining each part and helping me to do it. Even now I know Maisie is still there should we need anything once moved in. Amazing :)
JustGenerallyEm · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Good afternoon Emily,
Wow! What a great review, we're so happy that your experience has been so positive.. and that it has happened twice! We are definitely there to help throughout the whole process and i'm so glad that you have had such great support from Maisie.
Kind regards,
Alison
★★★★★ 5/5
GoogleWe have found our dream rental property through Oakfield and they have been super helpful. Maisie is great - really friendly and efficient - and has made the whole process stress free, which is even more impressive in these tricky COVID times. Now we just can't wait to move in! Thanks guys! Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Alice · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Good morning Alice,
Thank you for your amazing feedback, it sounds as if you have had a very positive experience and we can't wait to welcome you into your dream home!
Kind regards,
Alison
★★★★★ 5/5
GoogleOakfield have been incredible in helping me try to find a property Ronnie was totally on it and cheerfully called me up often enough so I knew he was keeping me up to date and not too often it was annoying. Really refreshing after having had to deal with some other estate agents who were utterly useless. Charlotte was also really helpful friendly and efficient. I would 100% use this agency again should I need to find a property.PositiveResponsiveness
Charlotte · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Hi Charlotte
Thank you for you kind feedback, I will make sure Ronnie and Charlotte are aware. We are glad you had a good experience with Oakfield.
Kind regards
Lily.
★★★★★ 5/5
GoogleUnquestionably the best estate agent in the area.
We had 5 valuations booked in the same day to see who we liked and (most importantly) trusted the most. Not only did no one compare to Phil from Oakfield but he also said he was confident on how quickly he could sell our home....he was not wrong.
He has kept me updated throughout the sale via phone and email. Although we are still in the middle of the sales process, I have complete confidence it will go smoothly with Oakfield at the helm.PositiveResponsiveness, Quality, Professionalism, Value
Ashley · 21 June 2021 · Oakfield Hastings
★★★★★ 5/5
GoogleSuper helpful and friendly service. Lucy helped me and my partner get our first flat together. She made it super easy and stress free for both of us. Couldn’t be more grateful. Will definitely use oakfield next time we move.
Shannon · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Good afternoon Shannon,
Thank you so much for your fantastic review, i'm so happy to hear that the process has been easy and stress free for you. We are all excited to welcome you into your new home very soon.
Kind regards,
Alison
★★★★★ 5/5
GoogleI have found Oakfield to be very efficient and easy to get hold on the
phone.
Alex is extremely helpful and I am so pleased that my three properties
have been transferred and managed by them.
The statements I receive each month are clear to understand.
I would certainly recommend them.
Also it is nice that they are situated in Eastbourne where my
properties are.
Peggy · 21 June 2021 · Oakfield Hastings
Agent replied · 20 June 2024
Good afternoon Peggy,
Thank you so much for your positive feedback, we are very pleased to be managing your properties for you and are glad to hear that you find the statements easy to understand. Having a local office will definitely enable us to manage the properties more efficiently for you.
Kind regards,
Alison
★★★★★ 4/5
GoogleRating only, no written review.
Alexandru · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Alexandru,
Thank you for taking the time out of your day to leave us a lovely review we are pleased you were happy with the service you received.
★★★★★ 1/5
GoogleRating only, no written review.
Kosta · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Kosta Kosta,
I am sorry to see you have left us a 1* review after looking through the system we can't seem to find anyone by this name on our database if you are able to give us a call here at the office we would be more than happy to discuss why you felt we are only a 1* agent especially when we strive so hard to provide a positive experience. Please do give us a call on: 01323 405553 as I would love the chance to change your opinions of Oakfield and look into what has happened to make you leave such a negative review.
★★★★★ 5/5
GoogleRating only, no written review.
Panna · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Panna,
Thank you very much for taking the time to leave us another review and we hope you are pleased with the service you received.
★★★★★ 5/5
GoogleRating only, no written review.
Leon · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Leon,
Thank you for taking the time to leave us a 5* review, we are pleased you felt the service you received was 5 stars.
★★★★★ 3/5
GoogleRating only, no written review.
J · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Dear Mr Cambray,
We have looked on the system to find your information however we cannot find anyone registered by this name on our system. Please feel free to contact myself directly at the branch on: 01323 405553 so we can discuss what we could do to improve our service as we cannot see that you have had a business interaction with Oakfield.
Kind Regards
Alex Ruiter
Lettings Manager
★★★★★ 3/5
GoogleRating only, no written review.
Christy · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Dear Ms Tomlinson
We have looked on the system to find your information however we cannot find anyone registered by this name on our system. Please feel free to contact myself directly at the branch on: 01323 405553 so we can discuss what we could do to improve our service as we cannot see that you have had a business interaction with Oakfield.
Kind Regards
Alex Ruiter
Lettings Manager
★★★★★ 5/5
GoogleExcellent service all the way from the early process of tenancy. Definitely recommended.PositiveResponsiveness, Quality, Professionalism, Value
Nur · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Nur,
Thank you for leaving the time to leave such a positive review and we are pleased that you would recommend us to your friends and colleagues.
★★★★★ 5/5
GoogleI would like to thank Casey from Oakfield for helping me with the process and being patient with me. It was a great experience.PositiveResponsiveness, Quality, Professionalism
Santoshi · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Santoshi,
Thank you for your review, we are pleased that you had such a positive experience and we will be sure to pass on your kind words to Casey.
★★★★★ 5/5
GoogleVery responsive to queries. Alex is very easy to talk to and happy to help with anything you ask. Would recommend!
Dan · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Dan,
Thank you so much for your positive review on the service you have received from Alex. We will be sure to pass on your comments to him.
★★★★★ 5/5
GoogleThanks to Rebecca Green for going above and beyond. I wouldn’t hesitate to recommend Oakfield, she has been nothing but helpful.PositiveResponsiveness, Professionalism
JANE · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Dear Jane,
Thank you very much for taking the time to leave such a positive review for Rebecca and we are pleased she has provided such a great service we will be sure to pass on your positive words.
★★★★★ 5/5
GoogleIzzy has been extremely professional and helpful in our quest to find a new flat.
Steve · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Steve,
Thank you very much for taking the time out of your day to leave a review for Izzy we will be sure to pass on your kind words.
★★★★★ 5/5
GoogleDealt with Izzy and Alex both are very helpful during the entire process. Appreciating the friendly approach.
Ritty · 20 June 2021 · Oakfield Eastbourne
Agent replied · 19 June 2024
Hello Ritty, Thank you very much for leaving such a lovely review for our lettings team we will be sure to pass on your kind words to both Izzy and Alex.
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