Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

★★★★★ Excellent

1,697 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,696

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Latest reviews from every Oakfield office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I chose Oakfield as they sounded genuine on the phone . The service they provided after that was nothing short of exceptional . Tony ,the agent ,put me at ease about the process , took great photos and reassured me that he was at the end of the phone anytime . Equally Sam carried out lots of viewings and always updated me . We got a sale within 2 weeks . I am very grateful for the professional standards they provide . Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Circo · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Hello, Thank you for such a kind review, I will make sure Tony and Sam are aware! If there is anything else we can assist with, please do not hesitate to get into contact. Kind regards Skye Standivan.

5/5

Google

Gemma handled my renting experience from beginning to end and was very responsive to all my calls and emails. She made each reply and phone call feel personal, and always knew my voice/information straight away. It made the whole process a lot less anxiety inducing as I moved from West Yorkshire. She also helped me find a property that allowed cats. Thank you.PositiveResponsiveness, Professionalism

D · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Hello Dom, Thank you for such a kind review, I will be sure to pass your kind comments onto Gemma! If there is anything else we can do for you, please do not hesitate to get into contact. Kind regards Skye Standivan.

5/5

Google

I contacted Oakfield at the weekend to view a property I particularly liked. Despite the COVID restrictions Scott did everything to help me get a physical viewing as soon as possible, including recommending a solicitor and broker, and I had my offer accepted today...less than a week later. Would definitely recommend.

George · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Thank you for your feedback George, we will be sure to pass on your comments to Scott. We look forward to handing the keys to you for your first purchased home.

5/5

Google

Lauren B has been a delight! within an hour of a flat going online she had us filling in forms, and the next day we got accepted, and we are looking at moving in a week. shes kept us well informed and has been overall delightful. Thank you so much Lauren, theyve obviously trained you well and you have great customer service !!

Lucy · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Good afternoon Lucy, I am so pleased to hear that you have had such a positive experience with us and that Lauren has provided you with such a good and speedy service. Thank you very much for your review, we look forward to welcoming you into your new home soon! Kind regards, Alison

5/5

Google

I had a great time finding a house to rent for the year with Oakfield. I end up moving regularly due to my line of work and it's worth while finding someone who listens to exactly what I'm looking for and delivers efficiently. Their letting's representative Ronnie was very helpful in this respect and helped me get everything I needed. Many thanks to you and your teamPositiveProfessionalism

Laura · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Laura This is really great feedback and we're delighted that Ronnie has provided such fantastic service for you to find you your new home. If you need anything else, please do not hesitate to get in touch. Kind regards Lily.

5/5

Google

I was recently looking for a flat to rent in St Leonard's on Sea. I contacted Gemma at Oakfield and she was so friendly and helpful right from the start. She has kept in good contact and has sent me all the information and documents I would need. She has made this such an easy and straight forward process. I have never had such an easy time of it when moving before!! Thanks Gemma and Oakfield for all your help!

Sarah · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Good Morning Sarah, Thank you for your lovely review, I will make sure Gemma is aware of your kind comments! If there is anything else we can do for you, please do not hesitate to get into contact. Kind regards Skye Standivan.

5/5

Google

I have used Oakfield twice for moving out and both times they have been nothing but amazing. Maisie dealt with my most recent move so quickly and efficiently without making it feel rushed and done unwell. She continued to be there whenever I needed something throughout the process explaining each part and helping me to do it. Even now I know Maisie is still there should we need anything once moved in. Amazing :)

JustGenerallyEm · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Good afternoon Emily, Wow! What a great review, we're so happy that your experience has been so positive.. and that it has happened twice! We are definitely there to help throughout the whole process and i'm so glad that you have had such great support from Maisie. Kind regards, Alison

5/5

Google

We have found our dream rental property through Oakfield and they have been super helpful. Maisie is great - really friendly and efficient - and has made the whole process stress free, which is even more impressive in these tricky COVID times. Now we just can't wait to move in! Thanks guys! Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Alice · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Good morning Alice, Thank you for your amazing feedback, it sounds as if you have had a very positive experience and we can't wait to welcome you into your dream home! Kind regards, Alison

5/5

Google

Oakfield have been incredible in helping me try to find a property Ronnie was totally on it and cheerfully called me up often enough so I knew he was keeping me up to date and not too often it was annoying. Really refreshing after having had to deal with some other estate agents who were utterly useless. Charlotte was also really helpful friendly and efficient. I would 100% use this agency again should I need to find a property.PositiveResponsiveness

Charlotte · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Charlotte Thank you for you kind feedback, I will make sure Ronnie and Charlotte are aware. We are glad you had a good experience with Oakfield. Kind regards Lily.

5/5

Google

Unquestionably the best estate agent in the area. We had 5 valuations booked in the same day to see who we liked and (most importantly) trusted the most. Not only did no one compare to Phil from Oakfield but he also said he was confident on how quickly he could sell our home....he was not wrong. He has kept me updated throughout the sale via phone and email. Although we are still in the middle of the sales process, I have complete confidence it will go smoothly with Oakfield at the helm.PositiveResponsiveness, Quality, Professionalism, Value

Ashley · 21 June 2021 · Oakfield Hastings

5/5

Google

Super helpful and friendly service. Lucy helped me and my partner get our first flat together. She made it super easy and stress free for both of us. Couldn’t be more grateful. Will definitely use oakfield next time we move.

Shannon · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Good afternoon Shannon, Thank you so much for your fantastic review, i'm so happy to hear that the process has been easy and stress free for you. We are all excited to welcome you into your new home very soon. Kind regards, Alison

5/5

Google

I have found Oakfield to be very efficient and easy to get hold on the phone. Alex is extremely helpful and I am so pleased that my three properties have been transferred and managed by them. The statements I receive each month are clear to understand. I would certainly recommend them. Also it is nice that they are situated in Eastbourne where my properties are.

Peggy · 21 June 2021 · Oakfield Hastings

Agent replied · 20 June 2024

Good afternoon Peggy, Thank you so much for your positive feedback, we are very pleased to be managing your properties for you and are glad to hear that you find the statements easy to understand. Having a local office will definitely enable us to manage the properties more efficiently for you. Kind regards, Alison

4/5

Google

Rating only, no written review.

Alexandru · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Alexandru, Thank you for taking the time out of your day to leave us a lovely review we are pleased you were happy with the service you received.

1/5

Google

Rating only, no written review.

Kosta · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Kosta Kosta, I am sorry to see you have left us a 1* review after looking through the system we can't seem to find anyone by this name on our database if you are able to give us a call here at the office we would be more than happy to discuss why you felt we are only a 1* agent especially when we strive so hard to provide a positive experience. Please do give us a call on: 01323 405553 as I would love the chance to change your opinions of Oakfield and look into what has happened to make you leave such a negative review.

5/5

Google

Rating only, no written review.

Panna · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Panna, Thank you very much for taking the time to leave us another review and we hope you are pleased with the service you received.

5/5

Google

Rating only, no written review.

Leon · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Leon, Thank you for taking the time to leave us a 5* review, we are pleased you felt the service you received was 5 stars.

3/5

Google

Rating only, no written review.

J · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Dear Mr Cambray, We have looked on the system to find your information however we cannot find anyone registered by this name on our system. Please feel free to contact myself directly at the branch on: 01323 405553 so we can discuss what we could do to improve our service as we cannot see that you have had a business interaction with Oakfield. Kind Regards Alex Ruiter Lettings Manager

3/5

Google

Rating only, no written review.

Christy · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Dear Ms Tomlinson We have looked on the system to find your information however we cannot find anyone registered by this name on our system. Please feel free to contact myself directly at the branch on: 01323 405553 so we can discuss what we could do to improve our service as we cannot see that you have had a business interaction with Oakfield. Kind Regards Alex Ruiter Lettings Manager

5/5

Google

Excellent service all the way from the early process of tenancy. Definitely recommended.PositiveResponsiveness, Quality, Professionalism, Value

Nur · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Nur, Thank you for leaving the time to leave such a positive review and we are pleased that you would recommend us to your friends and colleagues.

5/5

Google

I would like to thank Casey from Oakfield for helping me with the process and being patient with me. It was a great experience.PositiveResponsiveness, Quality, Professionalism

Santoshi · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Santoshi, Thank you for your review, we are pleased that you had such a positive experience and we will be sure to pass on your kind words to Casey.

5/5

Google

Very responsive to queries. Alex is very easy to talk to and happy to help with anything you ask. Would recommend!

Dan · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Dan, Thank you so much for your positive review on the service you have received from Alex. We will be sure to pass on your comments to him.

5/5

Google

Thanks to Rebecca Green for going above and beyond. I wouldn’t hesitate to recommend Oakfield, she has been nothing but helpful.PositiveResponsiveness, Professionalism

JANE · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Dear Jane, Thank you very much for taking the time to leave such a positive review for Rebecca and we are pleased she has provided such a great service we will be sure to pass on your positive words.

5/5

Google

Izzy has been extremely professional and helpful in our quest to find a new flat.

Steve · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Steve, Thank you very much for taking the time out of your day to leave a review for Izzy we will be sure to pass on your kind words.

5/5

Google

Dealt with Izzy and Alex both are very helpful during the entire process. Appreciating the friendly approach.

Ritty · 20 June 2021 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hello Ritty, Thank you very much for leaving such a lovely review for our lettings team we will be sure to pass on your kind words to both Izzy and Alex.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

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