Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,697 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,696

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Latest reviews from every Oakfield office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

This was the first time we have ever moved leaving a family home after 42years . Knowledge of what to expect was minimal. Not being aware of each step through the process is why I have only rated a four star . On occasions I felt I was a hinderence by calling to push the final stages . Overall the team are friendly but lack of communication was frustrating compared to other parties.

Karen Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Dear Karen Congratulations on the sale of your property, and I would like to wish you the best for the future. Thank you so much for taking the time and leaving us this review, and will certainly take on your valuable feedback and hopefully we can improve our communication. All the best Neil Newstead Founder & CEO

5/5

Google

I recommend Oakfield Estate Agent in Bexhill. Sam was very helpful throughout despite me being the purchaser and therefore not paying a fee. Sam made the process so much easier and is a credit to the team. Thank you to Oakfield

Jason Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Jason, thank you for leaving this review, really is appreciated. Sam is a great asset to Oakfield so glad he was assistance to you. Hope all is going well in your new home. Neil Newstead CEO

5/5

Google

Sam at Oakfeild has been absolutely amazing from start to finish. I've been kept updated with everything and I'm really happy with the overall service. If I need to sell my property again I would 100% use Oakfeild would recommend to anyone. Thank you for all your hard work it's much appreciated 😊 …

Charlotte Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Charlotte, Thank you for taking the time out of your day to leave us a review, we will be sure to pass on your kind words to Sam in the sales team. We are pleased he provided you with such a good service

5/5

Google

Lucy helped me and my partner get a flat very quickly, always very helpful and friendly and can ask her anything at all. All references and checks were done fast and she was very polite, Thankyou Lucy!PositiveResponsiveness, Quality, Professionalism

Kiri Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Dear Kiri Thank you for leaving this review for Lucy. Really happy to read such great things about our team, Lucy in particular is amazing at her job, but more important than that really does care :) Thank you Neil Newstead Founder & CEO

5/5

Google

I decided to use Oakfield to rent out one of my flats and I have been very impressed with Lucy’s professional approach, I will be using them again for sure. Very good service with clear communication.

Spencer Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Evening Spencer Thank you so much for this wonderful feedback and 5 star rating, means so much to us all at Oakfield. Lucy is a real credit to our team and constantly providing exoccipital customer care to our clients. All the very best Neil Newstead Founder & CEO

5/5

Google

I have used oakfields in Bexhill for the sale of my house. Their work ethic was professional and consistent from the start. Sam Hodgett was the estate agents mostly involved with my sale. Sam kept me informed with regular updates and was very efficient with speedy responses to any queries I had. He was professional, always polite and punctual and a pleasure to deal with. It made me feel reassured I had chosen the right estate agents for my sale. Thank you so much Sam. Also thank you to Tony & Jo for their professionalism in the initial stage with getting a valuation and getting my house on the market. I found the team to be very professional, informative and responsive at all times. I would recommend oakfields to anyone looking for an effective & professional company. Many thanks.PositiveResponsiveness, Professionalism

Jacinta Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Jacinta, Thank you very much for your great review! It has been a pleasure working with you and we are very pleased to hear you have been happy with the service from the whole team. If you need any assistance in the future, please do not hesitate to contact us. Kind regards Sam and the Bexhill Team

5/5

Google

After marketing my property with 3/4 agents in eastbourne & not being happy with the service provided i responded to a generic letter from Oakfield which i followed up. Different Class, The feedback & communication with myself & buyer was brilliant. thank you for your servicesPositiveQuality, Professionalism, Value

Richard Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Good Morning Richard, thank you so much for leaving such a positive review and hope all is going well. Regards Neil Newstead CEO

5/5

Google

I have had to deal with the disposal of an old friends estate which involved selling a number of different properties. Right form meeting Tony on the first day I felt the experience was going to be professional. The whole team, Jo, Sam and everyone else I had dealings with were very helpful dealing with all the problems of selling a number of properties all at one time. Highly recommended.PositiveProfessionalism

Chris Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Good morning Chris and thank you so much for leaving such a positive and important review of our service. We are so proud of the enthusiasm and level of service our team constantly provide. Neil Newstead CEO

5/5

Google

We have dealt with Sam at Oakfield purchasing our first home and we have been so impressed with his quick responses and help chasing everyone up every time we needed. Would definitely recommend. Thank you so much again. Ellie & James

Ellie Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Ellie & James Congratulations on your new home and hope you are settling in well? Thank you so much for leaving Sam this wonderful 5 star review, really is appreciated. Have a great day Neil Newstead Founder & CEO

5/5

Google

We are moving from Dorset to East Sussex in order to be near to our son and his family, and we have been looking for a rental property to suit us. We found a very nice property on Rightmove, and contacted the letting agent, Oakfield in Bexhill. We have dealt with Lucy White, the Lettings Manager, who has been delightfully friendly, helpful, and patient, even to the extent of responding to our questions in the evening and on her day off. Full marks for customer service!

Neil Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Neil So happy that we have been able to assist with your move, and really hope it all goes well for you. Thank you so much for taking the time out in leaving us this review, and such kind words about Lucy goes so a long way. Lucy is amazing, and I know she loves receiving comments like this, so again thank you and have a great day. Neil Newstead Founder & CEO

5/5

Google

Tony at Oakfield has met our families expectations & communicated well throughout the sale of our flat and resolved a few issues along the way getting the result we all wanted. He has been a great support to my Mum who previously had a less than satisfactory experience elsewhere. I can recommend Oakfield 100%

Dan Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Dan, Thank you for taking the time to leave us a review. It was an absolute pleasure helping your Mum with her move. I will pass your feedback on to Tony, which I am sure he will be very pleased to hear Kind regards Charlotte

5/5

Google

I had the pleasure of renting my new home through Oakfield and highly recommend using Ellie to help you, I didn’t think it was going to be possible to get my new home but Ellie went above and beyond for me to get it! And within a week I was in my new home!!! Thank you so much to the Oakfield team and especially Ellie!!

Alesha Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Morning Alesha Thank you so much for taking the time to leave us this review, I know Ellie will be super happy with this feed back means so much especially being recognised for all the hard work. Good luck in your new home and have a great day Neil Newstead Founder & CEO

5/5

Google

We originally approached Oakfield's to rent a property that we had seen but unfortunately missed out on. We was then contacted by Lucy regarding another property which was on our radar. She was really helpful and accommodating with the viewing and helping us every step of the way with our application for the property, she has been there every step of the way and always been available to help when needed. throughout the process she has been very professional and efficient and made the whole process easy and non painful as possible.

Zach Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Morning Zach Thank you so much for taking the time out to leave this wonderful review, this feed back is invaluable and really does motivate all of us. Lucy is a great asset to Oakfield and loves helping people find there next home and trying to make the process as easy as possible. Have a great day and good luck in your new home Neil Newstead Founder & CEO

5/5

Google

I used oak field to buy my next home this time being a family we had to make sure it was the right decision. Sam was amazing he showed us the property multiple times as I had to make sure it was the one! Every Saturday morning he was happy to help and It never felt pushy. When we picked the property sam made sure I was up to date with everything going on more so than my own estate agent. Chasing and finding out information for me at times I couldn’t with a baby! He made the experience fantastic and was always available for any questions. Sam is a credit to your company!

Rudie Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Good Morning Rudie So happy that you have taken time out and left us and in particular Sam this lovely review. You are right Sam is great and is an absolute star, very passionate about the level of service he provides to his clients and constantly goes above and beyond. Have the best day and hope all is well in your new home? Regards Neil Newstead Founder & CEO

5/5

Google

Lucy moved myself and partner into our flat a few months ago now. As soon as we viewed the property we loved it and explained we wanted to be in as soon as possible. She worked day and night to get us in a few days later! Id recommend Oakfield and Lucy to anyone and everyone having had our experience with her. Thank you Lucy!

Georgia Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Georgia thank you so much for leaving such a positive review and so happy that your experience with us has been so good. Lucy is an exceptional member of our team and constantly goes above and beyond for her clients. Have a lovely day. Neil Newstead CEO

4/5

Google

So far Oakfield has been very communicative throughout the process of renting a property we are moving into. Lucy in particular has been helpful and kept us informed throughout. I'm sure that once we are moved in she will continue to be supportive and informative every step of the way.

William Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Morning William Thanks for the review, and appreciate you taking the time to do this, glad Lucy has been helpful. Good luck in your new home Neil Newstead Founder & CEO

5/5

Google

Oakfield helped my partner and I buy our first home and they couldn't have been more helpful. The process went smoothly and quickly, communication was great and they always kept us in the loop with every step. We have dealt with David (who was with us right until we got the keys), Sam (who gave us our first viewing) and Charlotte (who answered any annoying questions we had) they have all been great. Oakfield also helped us with choosing a solicitor, Joe at SOLegal, very responsive, quick and helpful. Thanks for all your hard work and for helping us get our first home!

Olivia Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

HI Olivia Congratulations on buying your first home! Thank you so much for taking the time in leaving such wonderful feedback, it means so much to us all at Oakfield. David, Sam and Charlotte are all outstanding individuals who really do care so its wonderful when I get to read reviews like this. Have a lovely day Neil Newstead Founder & CEO

4/5

Google

Excellent service from start to finish, dealt a lot with Tony who was great, promised me he could sell my flat and he did. After nearly giving up we gave Oakfield a go and it changed our lives really. The only problem was I was quoted Β£1650 and charged Β£1800 but at that point we just wanted to get over the line! Always someone available to speak to and help with and even when our buyers pulled out, Oakfield were there again getting people in to view the flat straight away and we sold not long after.

Mike Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Hi Mike, I understand you have spoken to my colleague David regarding this and this appears to have been a bit of a miss understanding but you advised that you are happy with everything. I wanted to thank you personally for using Oakfield and we hope to be able to assist you again in the future. All the best, Kerry Newstead Sales Director

5/5

Google

From the moment I walked into the door at the Oakfield Estate Agents in Bexhill it was quite clear that I was going to enjoy my experience. The smiles and warmth from the agents were in itself a such a welcoming experience that I knew I had made the right decision to have them assist me with my property needs. Throughout the process Lucy and Ellie were professional and demonstrated expertise in the property market but they had a genuine willingness to assist me in finding a property that I could let and that would meet my residential property needs. What was extremely impressive is the strength & genuineness of their personalities that made me feel at ease. The abilities they have in customer service is impressive and I cannot express adequately how efficiently and enjoyable they made my journey in the acquirement of a tenancy. I also appreciated the sense of urgency, once we identified a property and I made an offer they explained each step to me and it happened effectively and efficiently. What a BRILLIANT experience, excellent professional, knowledgeable customer service with big smiles!

Bruce Β· 18 June 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 17 June 2024

Good Morning Bruce Wow, what a way to start the day reading such amazing feedback on our team in Bexhill. Lucy and Ellie are great, very passionate about helping people, so to read reviews like this will really make there day as well and certainly goes along way. Really appreciate you taking the time in leaving a review, and such a detailed one at that is even better. I hope you enjoy your new home and if you need anything and any help, you know where we are. Have a great weekend Neil Newstead CEO & Founder

5/5

Google

The renting process went smoothly and Lauren Borthwick at the Hastings Branch was very helpful and dealt with all my questions well. What was quite a daunting prospect for me was made much easier thanks to her. I am confident if any problems arise whilst I'm renting the property that Oakfield will be able to help and resolve any issues I may have.PositiveQuality

Jill Β· 10 January 2022 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Good Afternoon Jill, Thank you for your fantastic feedback, we appreciate it is a dauting process and i'm so happy to hear that Lauren helped you through this. Rest assured we are here to help you throughout your journey with us! Kind regards, Alison

5/5

Google

I recommend Oakfield Estate Agent in Bexhill. Sam was very helpful throughout despite me being the purchaser and therefore not paying a fee. Sam made the process so much easier and is a credit to the team. Thank you to Oakfield

J Β· 10 January 2022 Β· Oakfield Bexhill On Sea

Agent replied Β· 9 January 2025

Hi Jason, thank you for leaving this review, really is appreciated. Sam is a great asset to Oakfield so glad he was assistance to you. Hope all is going well in your new home. Neil Newstead CEO

3/5

Google

Rating only, no written review.

Christy Β· 26 October 2021 Β· Oakfield Eastbourne

Agent replied Β· 25 October 2024

Dear Ms Tomlinson We have looked on the system to find your information however we cannot find anyone registered by this name on our system. Please feel free to contact myself directly at the branch on: 01323 405553 so we can discuss what we could do to improve our service as we cannot see that you have had a business interaction with Oakfield. Kind Regards Alex Ruiter Lettings Manager

3/5

Google

Rating only, no written review.

Jasmine Β· 23 October 2021 Β· Oakfield Hastings

Agent replied Β· 22 October 2024

Good morning Jasmine, Many thanks for your review. We hope that you have all settled into your new home and that are enjoying your time there. Kind regards, Alison

5/5

Google

We use Oakfield for all of our property needs. Gemma always ensures that the service that we receive is smooth and she is very attentive. Extremely happy with everything and would 100% recommend to anyone looking to let, sell or rent. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Scarlett Β· 23 October 2021 Β· Oakfield Hastings

Agent replied Β· 20 June 2024

Good morning Scarlett, Thank you for your amazing review. We certainly try our best to help in all areas and are very pleased to hear that you have been extremely happy with the service you have received. We look forward to helping you again the future. Kind regards, Alison

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Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

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