Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

★★★★★ Excellent

1,697 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,696

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Latest reviews from every Oakfield office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service from the first point of contact. Our property was brilliantly presented with a great video by Phil which lead to many viewings and a very quick sale. I would highly recommend Oakfield, their customer service is superb.

Jan · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Good Morning Jan. Thank you so much for taking time out and leaving this review, really does mean so much not only to Phil but all of us at Oakfield. Phil is an exceptional member of our team and constantly is going above and beyond for his clients. Have a great day. Neil Newstead Founder & CEO

5/5

Google

This is a great agency, so helpful and understanding and are amazing with their communication. Super happy to have gone through a moving process with this agency, it’s been much easier! Izzy and Zoe were especially great!

Cleo · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Morning Cleo Thank you so much for taking the time to leave this wonderful 5 star review, both Izzy and Zoe are brilliant and I know will really appreciate feed back like this. It really does make such a difference. Have a great day. Neil Newstead Founder & CEO

5/5

Google

We work closely with Oakfield in Eastbourne, in particularly Izzy, and have always been very impressed with their level of professionalism. The video tours and advertising photos that Izzy takes are always of top quality and we highly recommend using them for your letting needs.

Coastal · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Guys How lovely to read such great feedback, from such a great and well respected long term client of ours, so happy that Izzy provides you with such a great service. Looking forward to the future. Regards Neil Newstead Founder & CEO

5/5

Google

What a breath of fresh air. I had some trepidation before reaching out to the local estate agents as you hear whispers about bad experiences. What I experienced was nothing short of perfection, Phil and Molly responded to messages quickly, engaged in a professional way on my sale and guided me faultlessly through the process. I would highly recommend anyone using Oakfield.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Morning Nick Thank you for the great review, really is appreciated Neil Newstead Founder & CEO

5/5

Google

Dear Charlie, from Eastbourn Oakfileld Agency Thank you so much for your help with renting our home. You made the process simple and easy to understand for us and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you. You make us feel so happy and everything was so easy. You are best real estate agent we ever meet. Thank you Karel & family

Karel · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Morning Karel Thank you so much for taking the time in leaving such a positive review and feedback for Charlie. This really is appreciated by us all, and means so much, so I know Charlie will be very happy when she reads this! All the very best in your new home. Neil Newstead Founder & CEO

5/5

Google

Charlie Hamilton has been absolutely fantastic with my property search so far - responsive and informative which has really impressed me as my experience with other agents in Eastbourne hasn't been great so far. Highly recommend reaching out to her if you are looking for a pro-active and friendly agent to assist you with your property search!

Gemma · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Gemma Thank you for taking the time to leave this wonderful 5 start review. Have a great day Neil Newstead Founder & CEO

5/5

Google

Charlie was extremely friendly, accomodating and helpful for us looking for a house and readily answered all questions we had. Using Oakfield as an estate agent has been a pleasant experience as a tenant in the market for a new rented home.

Alma · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Morning Alma, so happy that Charlie was so helpful with your search for a new home. Thank you so much for the review and 5 Star rating really appreciated. Have a lovely day Neil Newstead Founder and CEO

5/5

Google

Oakfeild Estate agents have made a stressful time a lot less stressful. Their staff really go out of their way. My fiancee and I would like to specifically thank Laura, she has really gone the extra mile for us. 100% would recommend and use again.

J · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Thank you so much for taking the time in leaving this review, really is appreciated and really nice to hear how helpful Laura was. Hope you have a great day. Neil Newstead Founder & CEO

5/5

Google

What a great service!! From the moment I decided to put my property with Oakfield, I knew that was the best choice! Phil and his crew are amazing and they do a great job! No matter what time, day or night, week day or weekend! Ready to answer any questions, ready to help! Highly recommend! Won’t let you down!

Stavros · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Good Morning Stavros, and what a great way to start the day reading this wonderful review and feedback from you. We really appreciate you taking the time out of your day to do this as our clients feedback is so important, and a real morale booster for the team. Phil is one of a kind and constantly goes out of his way to ensure his clients are looked after, at what ever time of the day. Have a great day Neil Newstead Founder and CEO

5/5

Google

We recently purchased a house in Eastbourne and were looking for property management services. Having looked at Google reviews, Oakfield Estate Agents in Eastbourne had caught our attention, having over 300 reviews, the majority of which were positive. After calling them, we were referred to Alex, who took care of business right away. Service was prompt and attentive, with Alex explaining everything and guiding us on the various requirements of letting out our house to tenants, and eventually finding us good tenants very quickly. Overall, very satisfied with the professional, proactive and excellent service we have received. We look forward to continuing business with Oakfield. If you are looking for complete property management services in Eastbourne, I fully recommend Oakfield. A big thanks to Alex and the rest of the team!PositiveResponsiveness, Quality, Professionalism, Value

Douglas · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Morning Douglas Thank you so much for taking the time in leaving this amazing feedback and review, these are so important to us and we all really appreciate you doing this. Really happy that that you have been so impressed. Have a great day Neil Newstead Founder & CEO

5/5

Google

Oakfield did an amazing job helping me find a place to rent. Charlie Hamilton kept me informed of the process and secured my let very efficiently. She was incredibly friendly and responded to questions very quickly. I would certainly recommend Charlie and Oakfield Eastbourne.

Chris · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Chris How wonderful to read such positive feedback on your experience with us, really happy that Charlie was able to assist you finding your new home. Thank you for taking the time to leave your review and wish you all the best. Neil Newstead Founder & CEO

5/5

Google

We chose Oakfield to sell our property based on the many good reviews they receive and we weren't disappointed. Right from the start of the process through to completing the sale, the service we received was excellent and the communication second to none. In particular, Phil Hall was great in helping us through the process; nothing was too much trouble for him. We can't recommend Oakfield enough and without a doubt they would be our first choice for any future property sales.

Lissyw · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Lisa What a great review to read today, so grateful to you for leaving us such a detailed and amazing review. Phil is amazing, he loves what he does, and really cares about his clients so for him this really will put a big smile on his face. Thank you, and all the very best. Neil Newstead Founder & CEO

5/5

Google

Excellent service from Oakfield in Eastbourne. My flat was rented out within a couple of days. Izzy Parnett in particular was super responsive but the rest of the team were very good also and a real pleasure to deal with. They were very on top of all the paperwork as well, which completely put my mind at rest and took any element of stress out of the process. Highly recommend and will definitely use them again!

Anne · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Anne Thank you so much for leaving us this 5 start review, so glad we was able to assist, and so quickly as well. The feedback you have given is wonderful to read, Izzy really will appreciate your kind words. Have a great day. Neil Newstead Founder & CEO

5/5

Google

Charlie was absolutely amazing in helping me find and move into our new home. You could tell she really cared about us and our situation and she went above and beyond to help us to the best of her ability and I couldn’t be more thankful! Even when I struggled to understand bits she was so considerate with explaining things and so attentive to every question I had. Thanks to her we have found the perfect home for our family and I strongly recommend Charlie and the Oakfield team to anyone looking to move!!

Chaya · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Chaya What a lovely review to read this morning, thank you so much for taking the time to do this, it really means a lot to all of us but especially Charlie. We wish you the very best of happiness in your new home Regards Neil Newstead Founder & CEO

5/5

Google

Oakfield were fantastic at securing me my rental & my letting agent Charlie Hamilton was so helpful from the beginning to moving in. Every step of the way she kept me informed & was always friendly & keen to assist with any questions or problems. This made the whole process of moving so better for me. Even on moving day which was a bank holiday, Charlie met me at my new property with the keys. I wouldn’t hesitate to recommend & use this branch of Oakfield again.

Angela · 20 June 2022 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Angela Thank you so much for leaving us this 5 start review, and so lovely to read how well Charlie looked after you, very impressive and lovely that I get to learn that she even took time out of her bank holiday to assist you, above and beyond :) Have a lovely day Neil Newstead Founder & CEO

5/5

Google

I highly recommend them. Thany you,Lucy,for all your help in renting my new home.

Adina · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Hi Anina Thank you for amazing feed back and the 5 stars. So happy Lucy looked after you so well. All the very best Neil Newstead Founder & CEO

5/5

Google

Sam was amazing, kept me informed and calm all the way through, could not thank him enoughPositiveProfessionalism

Pippa · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Hello Pippa Thank you so much for your kind and supportive words about Sam. Sam is very committed to his role, and absolutely loves helping people so to read this is fantastic. Have a lovely evening, all the best. Neil Newstead CEO

5/5

Google

Oakfield were very helpful from start to finish and they worked hard to see our transaction through to completion.

Jake · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Morning Jake That's great feedback and really appreciated. All the very best of luck in your new home Regards Neil Newstead Founder & CEO

5/5

Google

Thank you for helping me on my purchase fantastic service, Sam Hodgett and the rest of staff really helped even with some challenges along the way an absolute credit to the company, nothing was too much trouble and gave me so much time would deffo recommend and purchase through this company again 👍 …

Sam · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Hi Sam Thank you so much for taking the time in leaving this wonderful review for Sam. Sam is a great credit to Oakfield and we all really love reading reviews like this. All the best in your new home Neil Newstead Founder & CEO

1/5

Google

On vacation of property tried to overcharge for exaggerated non existent problems due to lack of income usually generated from now banned tenant fees. Best avoided . Use reputable letting agents.NegativeResponsiveness, Quality, Professionalism, Value

Christian · 18 June 2022 · Oakfield Bexhill On Sea

5/5

Google

Lucy has been very professional and helpful with moving us into a flat, also very friendly and can ask her anything you need and have always happy to help.PositiveResponsiveness, Professionalism

RonnieBReal · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Morning Ronnie Thank you for leaving this 5 star review, Lucy is great and really cares so i know this feed back means a lot. Have a great day Neil Newstead Founder & CEO

5/5

Google

I’ve recently used Oakfield’s Bexhill branch to let a local property , and have been very pleased with the service received from the lettings staff Lucy and Ellie, an appointment to view was made and I was shown round by Lucy who was very helpful, I was able to get the process moving within an hour and have found that all calls and emails regarding the move have been answered promptly, easing the stress involved in moving house... highly recommended !!

Alan · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Hi Alan Love reading feed back like this, so thank you so much for taking the time to do this. Both Lucy and Ellie are fantastic and love helping people find new homes and are a great asset to Oakfield. Have the best day Neil Newstead Founder & CEO

5/5

Google

Lucy and Ellie have been superstars! We were very stressed looking for a new property and they have been so helpful and lovely throughout the process :-)

Samantha · 18 June 2022 · Oakfield Bexhill On Sea

Agent replied · 17 June 2024

Hi Samantha I totally agree both Lucy and Ellie are SUPERSTARS, and really happy that we was able to assist you with finding your new home. Really appreciate you taking the time in leaving this review, means a lot not only to Lucy and Ellie but us all here at Oakfield. Have a great day Neil Newstead Founder & CEO

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Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

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