Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GooglePositive and professional, going to visit a property in Eastbourne. Charlie makes you feel well looked after.
Good evening Thank you for your review of Charlie it’s hugely appreciated by Charlie and all the team at Oakfield. Kind regards Emma Hawkins Lettings Director
5/5
GoogleCharlie was very knowledgeable about the property and very pleasant and charming in her manner. 100% recommend her.
Hi Mark Thank you for taking the time to leave such a positive review for Charlie it means so much to her and all the team here at Oakfield. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleWe have used Izzy at Oakfields twice now, she is lovely to deal with, and the company are very professional. Would reccommend.
Dear Kirsty How wonderful to read such positive feedback, thank you so much. Have a great day Neil Newstead Founder & CEO
5/5
GoogleI highly recommend Oakfield Estate Agents I have recently sold a property and the team at Oakfield in Eastbourne, along with a little help from the Bexhill branch, have been brilliant from start to finish.
Afternoon Julia So happy that we was able to sell your home successfully, and our team looked after you so well. Feedback and reviews like this go such a long way, and mean so much to us all so thank you. Have a lovely day Neil Newstead Founder & CEO
5/5
GoogleCian was very clear, responsive and helpful. The advert and pictures gave an accurate picture of the property. Office staff are friendly and helpful
Afternoon Oliver Appreciate your feedback and review, really is appreciated by all of us at Oakfield. Have a great day Neil Newstead Founder & CEO
4/5
GoogleJosh at Oakfield provided a great service, going above and beyond even assisting to drop off keys to another location which was much appreciated!
Hi Natasha, Thank you so much for taking the time to leave a review for Josh. We always strive to be the best letting agent and provide an excellent level of service so I’m thrilled you’ve had a positive experience with Josh. All the best. Emma Hawkins Lettings Director
5/5
GoogleCharlie Hamilton and Izzy were excellent and helpful throughout the process. It was a good experience moving in my first single apartment. :)
Hi Sneha Thank you so much for this lovely review and feedback, really is appreciated by all of us at Oakfield Have a lovely evening Neil Newstead Founder & CEO
5/5
GoogleVery satisfied with service at Oakfield specifically from Mr Cian. He was very patient and very professional. Fantastic. Thank you for your wonderful review dear Cian.
Hi Gena Cian really is fantastic and we’re so lucky to have him as one of the team at Oakfield. We’re so grateful to you for taking the yoke to leave him a review. Many thanks Neil Newstead, Founder and CEO
5/5
Googlejust want to say a massive thank you to charlie hamilton for all her hard work and help. she really is a massive asset to your team. nothing was ever too much of a problem and she constantly kept us updated, thank you so much charlie. you really are one in a million :)
Hi Tyne That's so kind to take the time in sharing your experience, your feedback and comments about Charlie are very much noted, and really appreciated by all of us at Oakfield. Couldn't agree more how good Charlie is! Have a great day Neil Newstead Founder & CEO
5/5
GoogleGreat communication and efficiency from Charlie and the team at Oakfield. very quick to respond and helpful in assisting us rent our new home. Thanks from Loretta and Danny
Morning Thank you so much for the kind words and 5 star review, really is appreciated. Have the best Christmas Neil Newstead Founder & CEO
5/5
GoogleRebecca Green is the property manager for the flat I am renting. She is always quick to respond to any problems with the flat. As a tenant it is very reassuring to have someone who is attentive, friendly and helpful when there are issues.
Morning Nicole Thank you so much for taking the time and leaving us and Rebecca this wonderful review and 5 star rating. Really is appreciated by us all at Oakfield Neil Newstead Founder & CEO
5/5
GoogleThe whole sales process was stress free and Cian was excellent throughout. He kept me updated and well informed and it was nice to have a good team to rely on.
Hi Sean What a wonderful review for Cian I am so pleased he assisted you so well and made the experience so positive for you. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleWe were extremely impressed by the Oakfield lettings team in Eastbourne. We started using their services in 2015 and from subsequent experience will carry on using them. We are well pleased with the speed, pleasantness and responsiveness of Izzy Pannett. Certainly this agency stands well out among the others.
Hello Richard, Thank you very much for taking the time out of your day to leave such a lovely review we are pleased we have been able to be your agent of choice for the past 6 years and we will pass on your positive comments to Alex.
5/5
GoogleThe whole rental process was very smooth and exciting! Charlie Hamilton assisted me in every possible way she could and reassured me at all times, keeping me up to date with any issues that occurred, and helping out of work hours too, would recommend to anyone looking for their first place. Thankyou
Hi Luke That's great to read such positive comments about your experience with us at Oakfield. Really appreciate your kind words and feed back about Charlie. Good luck in your new home Neil Newstead Founder & CEO
5/5
GoogleWe had Charlie for helping us find a place and giving iver the keys to us. She was really helpful and helped us look round multiple properties before finding our perfect home, every time I called with questions or even just to confirm things it was a great service and we highly recommend
Afternoon Summer Thank you so much for the 5 Stars and great review, really is appreciated so much. Charlie is fantastic so its really nice to read this as well. Have the best day Neil Newstead Founder & CEO
5/5
GoogleCharlie has been excellent in helping me to find a decent flat and taking me through all the procedures. She is a credit to the estate agent. Thank you very much.
Good evening Pierre, Thank you for this lovely review for Charlie. She provides herself on the best customer service to her Clients at all times. Kind regards Emma Hawkins Lettings Director
5/5
GoogleOakfield Eastbourne have been managing my properties for some years now and I have found all members of staff helpful and efficient. Special mention though has to go to Zoe Matthews who goes above and beyond to help and is always a pleasure to deal with.
Good Morning Sharon Thank you so much for taking the time in leaving this wonderful review and feedback. Zoe is great and really goes above and beyond so I know how much she will appreciate your comments. Have a great day Neil Newstead Founder & CEO
5/5
GoogleThis was my first time renting so was slightly nervous about the process when I started my search, but Charlie was so helpful throughout and made it stress free. Always a pleasure to deal with and happy to go above and beyond. Would have no hesitation using Oakfield again in the future. Thank you :)
Morning Kathryn Thank you for taking the time in leaving us this lovely review. Charlie is great and is very passionate about helping people move, so when she receives feedback like this makes it all worth while. Have a great day Neil Newstead Founder & CEO
5/5
GoogleLaura Sinclair at Oakfield Estate Agents Eastbourne really is a star! She couldn't do enough for us to help with buying our new home. From day 01 Laura has been very helpful and gone above and beyond to assist us with a fairly complicated process as it involved probate and a break in the chain when our buyers lost their buyer. We would definitely use Oakfield Eastbourne again, Thanks so much Laura!!
Hi Tessa This is such a great review, thank you so much for sharing your experience and giving such great feedback about Laura. Laura loves helping people so for this to be recognised goes such a long way and really is appreciated. Hope you have settled nicely into your new home? Have a great day Neil Newstead Founder & CEO
5/5
GoogleOakfield recently Sold a property that was from my fathers estate, he passed away last year so it was under difficult circumstances. Cian Fox was in charge of selling and marketing the property. I’ve never sold a property before so Cian was absolutely fantastic in helping me understand every aspect of the process and answered all questions I had. I had regular updates and phone calls, l can’t thank him enough for his understanding and support through this difficult time. I would highly recommend Oakfield team for selling properties. T Green 4/10/2022
Hi Tasha Thank you so much for sharing your experience, and your very kind comments which are really appreciated by all of us at Oakfield. Have a lovely day Neil Newstead Founder & CEO
5/5
GoogleWe have been dealing with Charlie and she has been an absolute pleasure. So lovely and constantly keeping us in the loop with the rental process. Would highly recommend this company!!
Morning Sarah Thank you so much for the recommendation and of course the 5 stars. Charlie is great so this will mean a lot to her and all the team. Have a lovely day Neil Newstead Founder & CEO
5/5
GoogleAs a first time landlord I found Izzy Pannett very helpful and personable. Suitable tenants were found very quickly and I was pleased to find that Oaklands made the whole process so easy for me. I would definitely recommend this agent.
Good Morning Kevin Thank you so much for sharing your experience, and really appreciate your kind words. Izzy is great so this will mean a lot to her and the team. Have a great day Neil Newstead Founder & CEO
5/5
GoogleOakfield was a liaison agent for the letting agency managing the property I moved into, and did a wonderful job of keeping me in the loop and working with me through a tricky move. Charlie, who was my primary agent, did a wonderful job and was helpful throughout - thanks!
Hi Monte Thanks for the review and 5 stars, so happy Charlie was able to assist during your move. All the best and good luck in your new home. Neil Newstead Founder & CEO
5/5
GoogleOakfield were incredibly helpful in enabling me to to find a rental property that met my needs. Particular thanks to my letting agent Charlie Hamilton, who was helpful and supportive throughout the process. Would certainly recommend.
Hi Joe Thank you so much for sharing your experience, its great to read such brilliant reviews of the team and especially Charlie who is constantly going above and beyond. Have the best day Neil Newstead Founder & CEO
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
