5/5
Rating only, no written review.
Agent replied · 19 June 2024
Thank you for your 5 star review Kind regards Emma Hawkins Lettings Director

Trusted Agent profile
★★★★★
1,656 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.
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Oakfield's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for your 5 star review Kind regards Emma Hawkins Lettings Director
5/5
Rating only, no written review.
Thank you for your 5 star review Kind regards Emma Hawkins Lettings Director
5/5
Very professional and efficient.
Thank you Kia Really appreciate your 5 stars :) Have a great day Neil Newstead Founder & CEO
5/5
Excellent professional service. There ethos is transparent.Thank you Cian
Morning Sharon Thanks for the great feedback and 5 star rating Have a great day Neil Newstead Founder & CEO
5/5
Izzy at Oakfield always offers very professional Lettings advice and delivers excellent service.
Hi Roger We have loved assisting you for all the years we’ve worked together. I am so pleased Izzy is assisting you so well. Look forward to working together for many more years. Many thanks Neil Newstead, Founder and CEO
5/5
A good professional viewing from Charlie who explained everything clearly and precisely. I look forward to seeing more properties.
Hi Matthew Thank you so much for taking the time to leave a review for Charlie. I wish you well in your property search. Many thanks Neil Newstead, Founder and CEO
5/5
Amazing care and service by Charlie at the eastbourne beach the lady went above and beyond to find me and my boys a perfect home .amazing attitude and a real pleasure to deal with
Afternoon Simon Thank you so much for taking the time in leaving this great review. Really is appreciated by all of us, but especially will mean a lot to Charlie. Have a great day Neil Newstead Founder & CEO
5/5
Positive and professional, going to visit a property in Eastbourne. Charlie makes you feel well looked after.
Good evening Thank you for your review of Charlie it’s hugely appreciated by Charlie and all the team at Oakfield. Kind regards Emma Hawkins Lettings Director
5/5
Charlie was very knowledgeable about the property and very pleasant and charming in her manner. 100% recommend her.
Hi Mark Thank you for taking the time to leave such a positive review for Charlie it means so much to her and all the team here at Oakfield. Many thanks Neil Newstead, Founder and CEO
5/5
We have used Izzy at Oakfields twice now, she is lovely to deal with, and the company are very professional. Would reccommend.
Dear Kirsty How wonderful to read such positive feedback, thank you so much. Have a great day Neil Newstead Founder & CEO
5/5
I highly recommend Oakfield Estate Agents I have recently sold a property and the team at Oakfield in Eastbourne, along with a little help from the Bexhill branch, have been brilliant from start to finish.
Afternoon Julia So happy that we was able to sell your home successfully, and our team looked after you so well. Feedback and reviews like this go such a long way, and mean so much to us all so thank you. Have a lovely day Neil Newstead Founder & CEO
5/5
Cian was very clear, responsive and helpful. The advert and pictures gave an accurate picture of the property. Office staff are friendly and helpful
Afternoon Oliver Appreciate your feedback and review, really is appreciated by all of us at Oakfield. Have a great day Neil Newstead Founder & CEO
4/5
Josh at Oakfield provided a great service, going above and beyond even assisting to drop off keys to another location which was much appreciated!
Hi Natasha, Thank you so much for taking the time to leave a review for Josh. We always strive to be the best letting agent and provide an excellent level of service so I’m thrilled you’ve had a positive experience with Josh. All the best. Emma Hawkins Lettings Director
5/5
Charlie Hamilton and Izzy were excellent and helpful throughout the process. It was a good experience moving in my first single apartment. :)
Hi Sneha Thank you so much for this lovely review and feedback, really is appreciated by all of us at Oakfield Have a lovely evening Neil Newstead Founder & CEO
5/5
Very satisfied with service at Oakfield specifically from Mr Cian. He was very patient and very professional. Fantastic. Thank you for your wonderful review dear Cian.
Hi Gena Cian really is fantastic and we’re so lucky to have him as one of the team at Oakfield. We’re so grateful to you for taking the yoke to leave him a review. Many thanks Neil Newstead, Founder and CEO
5/5
just want to say a massive thank you to charlie hamilton for all her hard work and help. she really is a massive asset to your team. nothing was ever too much of a problem and she constantly kept us updated, thank you so much charlie. you really are one in a million :)
Hi Tyne That's so kind to take the time in sharing your experience, your feedback and comments about Charlie are very much noted, and really appreciated by all of us at Oakfield. Couldn't agree more how good Charlie is! Have a great day Neil Newstead Founder & CEO
5/5
Great communication and efficiency from Charlie and the team at Oakfield. very quick to respond and helpful in assisting us rent our new home. Thanks from Loretta and Danny
Morning Thank you so much for the kind words and 5 star review, really is appreciated. Have the best Christmas Neil Newstead Founder & CEO
5/5
Rebecca Green is the property manager for the flat I am renting. She is always quick to respond to any problems with the flat. As a tenant it is very reassuring to have someone who is attentive, friendly and helpful when there are issues.
Morning Nicole Thank you so much for taking the time and leaving us and Rebecca this wonderful review and 5 star rating. Really is appreciated by us all at Oakfield Neil Newstead Founder & CEO
5/5
The whole sales process was stress free and Cian was excellent throughout. He kept me updated and well informed and it was nice to have a good team to rely on.
Hi Sean What a wonderful review for Cian I am so pleased he assisted you so well and made the experience so positive for you. Many thanks Neil Newstead, Founder and CEO
5/5
We were extremely impressed by the Oakfield lettings team in Eastbourne. We started using their services in 2015 and from subsequent experience will carry on using them. We are well pleased with the speed, pleasantness and responsiveness of Izzy Pannett. Certainly this agency stands well out among the others.
Hello Richard, Thank you very much for taking the time out of your day to leave such a lovely review we are pleased we have been able to be your agent of choice for the past 6 years and we will pass on your positive comments to Alex.
5/5
The whole rental process was very smooth and exciting! Charlie Hamilton assisted me in every possible way she could and reassured me at all times, keeping me up to date with any issues that occurred, and helping out of work hours too, would recommend to anyone looking for their first place. Thankyou
Hi Luke That's great to read such positive comments about your experience with us at Oakfield. Really appreciate your kind words and feed back about Charlie. Good luck in your new home Neil Newstead Founder & CEO
5/5
We had Charlie for helping us find a place and giving iver the keys to us. She was really helpful and helped us look round multiple properties before finding our perfect home, every time I called with questions or even just to confirm things it was a great service and we highly recommend
Afternoon Summer Thank you so much for the 5 Stars and great review, really is appreciated so much. Charlie is fantastic so its really nice to read this as well. Have the best day Neil Newstead Founder & CEO
5/5
Charlie has been excellent in helping me to find a decent flat and taking me through all the procedures. She is a credit to the estate agent. Thank you very much.
Good evening Pierre, Thank you for this lovely review for Charlie. She provides herself on the best customer service to her Clients at all times. Kind regards Emma Hawkins Lettings Director
5/5
Oakfield Eastbourne have been managing my properties for some years now and I have found all members of staff helpful and efficient. Special mention though has to go to Zoe Matthews who goes above and beyond to help and is always a pleasure to deal with.
Good Morning Sharon Thank you so much for taking the time in leaving this wonderful review and feedback. Zoe is great and really goes above and beyond so I know how much she will appreciate your comments. Have a great day Neil Newstead Founder & CEO
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.