Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
Oakfield's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom start to finish in the renting process with Oakfield Estate agents, Charlie Hamilton she has been reactive and supportive of our application. Thank you so much for making it a pleasant experience.
Morning Harriet Thank you so much for this great 5 star review means a lot to everyone at Oakfield, but will go along way with Charlie. Have the best day Neil Newstead Founder & CEO
5/5
GoogleIzzie helped us find the perfect flat for me and my partner. She was really knowledgeable, honest and kind. As a young couple, we felt really reassured and knew we could trust the company:)
Hello Becky Thank you for your review. I am so pleased Izzy assisted you and your partner so well. I wish you well in your new home. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleOakfield we’re amazing at finding me a property to rent, especially Charlie. She helped me the whole way through the process from finding the right property and leading up to handing over the keys. So glad I spoke to her at oakfield in the first place. I would definitely recommend oakfield and would 1000% recommend Charlie
Morning Vickie So happy we was able to help with your move, hope all has gone well. Thank you for taking the time in leaving us this review Neil Newstead Founder & CEO
5/5
GoogleMy experience with Oakfield was very positive. Charlie was very attentive and went above and beyond to help me find a suitable property to let. I would recommend this Estate Agency to anyone looking for property who wishes to have a professional, friendly and helpful service.
Hi Jacob How wonderful to read such a great review, Charlie is great and its so nice when this is recognised. Thank you so much for taking the time in doing this, really is appreciated by all of us at Oakfield. All the best Neil Newstead Founder & CEO
5/5
GoogleCharlie was an absolute pleasure to have help us into our new family home. Thank you so much for making it all run smoothly and also a thank you to Izzy for her help too. Nicola and Lee x
Hi Nicola, Charlie and Izzy are amazing and work so well as a team to provide the best service to our Clients. I wish you well in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleJust wanted to thank Larn for the great service the last 2 years, especially at time of renewing the property lease. She's always friendly, professional and a pleasure to deal with. Such amazing service from beginning to end. Izzy was very professional, friendly and always available to answer any questions and show us property. We are very happy that we found our rental home with Oakfields Estate Agents and couldn't thank Izzy and Alex enough. We highly recommend them.PositiveResponsiveness, Professionalism
Morning Paula Thank you for such lovely feedback, really is appreciated by all of us at Oakfield. Have a lovely day Neil Newstead Founder & CEO
5/5
GoogleIzzy and all the staff were superb when finding tenants for my property. Izzy was super-efficient, positive and supportive throughout the whole process. She also followed up and was patient with my requests, leading to a speedy and successful letting. Thank you to all who contributed to this smooth experience and I will definitely be back inn the future!
Hi Susan So happy to read such positive feedback about Izzy and our team at Eastbourne. Reviews and feedback like this goes such a long way, and really is appreciated. Have a great day Neil Newstead Founder & CEO
5/5
GoogleOakfield is a great agency . They are really helpful and I appreciated the effort that has been done to help me find a property for my family. Especially Charlie Hamilton who really appreciated our needs and was really trying her best to help.thank you oakfield for making our life easier. ❤️
Hi Mohamed Thank you so much for taking the time in leaving us this wonderful review, really happy that Charlie has looked after you. All the very best Neil Newstead Founder & CEO
5/5
GoogleOakfield is a brilliant Estate agency, We had Charlie as our agent. She was very helpful with finding us perfect the home. We will definitely recommend Oakfield to anyone wanting to rent a property. 10/10
Hi Stephen Thank you so much for leaving us this great review, really is appreciated. Charlie is great and really goes the extra mile to ensure everyone is happy. Have a great day Neil Newstead Founder & CEO
5/5
GoogleCharlie assisted with our move from start to finish and she cannot be faulted. I’ve worked with a few agents and she is by far the most efficient and goes above and beyond to ensure her customers are happy and looked after. We’ve had a really pleasant experience with Charlie and she is an absolute treasure to Oakfield.
Hi Olivia Thank you so much for leaving this amazing review and sharing your experience. Charlie is fantastic and you are right she goes above and beyond consistently, she loves helping people which is great to see, and lovely for this to be recognised. Have the best day Neil Newstead Founder & CEO
5/5
GoogleMy wife and I were new to the rental market and so had some anxieties about finding the right property and the process involved in securing one. I am delighted to say Oakfield Estate Agents in Eastbourne found us the perfect property and made the whole process from start to finish effortless. The staff are friendly, approachable and keep you updated throughout the application, pre-move and post-move stages. A huge big thank you to the Eastbourne Oakfield team. Fantastic job.
Hi Paul How lovely to read such a great review, thank you so much for taking the time for doing this and sharing your experience. Hope the move all went well and wish you all the best in your new home. Have the best day Neil Newstead Founder & CEO
5/5
GoogleCharlie has been absolutely amazing throughout the whole process. Any little problem we may have encountered was quickly resolved by her. Overall, she made it stress free and smooth. Couldn’t recommend her enough. Thank you so much.
Hi Dan Thank you so much for your review you’ve left for Charlie. We’re so lucky that she’s one of the team at Oakfield as she really is the best. I am thrilled she’s assisted you so well and I wish you all the best in your new home. Kind regards Emma Hawkins Lettings Director
5/5
GoogleWhat an amazing bunch of agents. Right form the start the team have been amazing with constructive advice and guidance , As I am relocating my move wasn't going to be the easiest to manage but the team here were with me all the way helping me with property searches and tenant requirements , it was a shame that me relocation plans changed to another part of the Kent coast but be rest assured if they hadn't then Oakfield is the company I would have used to secure a smooth trouble free move. Izzy Pannett was my main contact and I had every confidence in her from the word go . I also had the pleasure of speaking with Charlie who again was super , I didn't have to repeat myself as he now my situation right from the start of the call and finally Josh who again was transparent and a pleasure to deal with Thanks team , keep up the good work. Donna Hider
Hello Donna Wow what a wonderful review for me to read. We are so lucky to have such a fantastic team in Eastbourne and I am so happy they assisted you so well. Thank you for taking the time to leave such a wonderful review. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleHaving my second property rented by Oakfields I just wanted to leave this review as both Izzy and Charlie have done a fantastic job and far exceeded my expectations. Nothing was too much trouble and I was amazed at how many viewings and interest they had. A great job and a very big well done to both of them.
Hi Stuart Thank you for taking the time to leave this review for Izzy and Charlie. It means so much to them and all the team at Oakfield. I am delighted they assisted you so well. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleWe recently moved house with Oakfield and will rave about them until we have nobody else to tell! They were absolutely wonderful from start to finish, exceptionally patient with any questions we had, and especially in comparison to the agents for the previous house, have been brilliant throughout the entire process. Charlotte was our main point of call and she's a credit to Oakfield!
Hi Ciara Wow I love reading such amazing feedback like this, really is what we are all about as a company, really is appreciated by all of us at Oakfield, and i totally agree Charlotte is great, and a real credit to us. Have a lovely day Neil Newstead Founder & CEO
5/5
GoogleI enjoyed my experience with Charlie Hamilton at Oakfield. In the process of completing tenancy requirements, I wasn't able to do somethings on my own and she came in handy . Very receptive and patient. I will definitely recommend Oakfield to my international friends who trying to settle in
Hi Salmone Thank you for leaving a review for Charlie she is an asset to Oakfield. Please do recommend us to your friends looking for a new home. All the best. Emma Hawkins Lettings Director
5/5
GoogleWe have so much to thank Phil and his team for, in getting our sale to completion. The whole team kept us fully updated throughout and were diligent in chasing up outstanding issues which at times were….challenging! An experienced Estate Agent is invaluable in the progression of a property sale or purchase; they are the conduit to a successful outcome and we have been SO impressed by the team at Oakfield. We would recommend them wholeheartedly. Thank you Phil, Cian and Laura, you did a fabulous job in getting our sale to the finish line.
Good Morning Rosemarie Congratulations on the sale of your property! Thank you so much for taking the time in leaving us this wonderful review and amazing feedback on the team and the service that has been provided. All the guys will really appreciate your kind words, goes such a long way. Have the best Christmas. Neil Newstead Founder & CEO
5/5
GoogleCharlie the agent from Oakfield was excellent. As she specialises in lettings rather than sales I was amazed at her knowledge and professionalism. She was able to give me lots of information on the flat itself, the terms of the lease, and the area. The viewing was unhurried and helped me make my decision to offer. Thank you once again
Hello Matt, We really appreciate you leaving such a great review for Charlie. I’m delighted she assisted you so well and I wish you well with your purchase. Many thanks Neil Newstead, Founder and CEO
5/5
GoogleThis was the first property i have let through oakfields, as an experienced landlord it has been the best experience i have had with a letting agent. Izzy and charlie have made the whole process so simple and found me the perfect tenant! Thank you and will defiantly be using you again
Good evening Ian, What a wonderful review to read about Izzy and Charlie thank you so much for taking the time to leave it. Izzy and Charlie constantly strive to be the best letting agents in Eastbourne and I am so pleased you’ve been so happy with the service they’ve provided. Kind regards Emma Hawkins Lettings Director
5/5
GoogleI had a great experience using Izzy at Oakfield. She was quick to find me a new tenant and also ensured we got the work needed done so we could set up the tenancy in hope to keep long term happy tenants. She always stuck to my budgets and was trustworthy and personable. Highly recommend
Morning Talal Thank you so much for taking the time in leaving this great review and feedback. Izzy is amazing so will really appreciate this feedback and your kind words. Have a great day Neil Newstead Founder & CEO
1/5
GoogleRating only, no written review.
Good Morning Brian I am saddened that you have felt it necessary to leave such a negative review, but with no actual comments! We take great pride in the level of service that we provide to our clients, and are so proud of the team that represents Oakfield. As such I have searched our database this morning so I could reach out to you to try and resolve any concerns or issues you may have, but unfortunately we have no details of you, perhaps I could ask that you reach out to me directly so we can discuss further. I wish you well Neil Newstead Founder & CEO
5/5
GoogleRating only, no written review.
Thank you :) Neil Newstead Founder & CEO
5/5
GoogleRating only, no written review.
Morning Peter Thank you for the 5 Star rating Neil Newstead Founder & CEO
3/5
GoogleRating only, no written review.
Morning Gina Thank you for the rating, any feedback would be much appreciated as cant find you on our system. Our team try to achieve 5 star ratings so to receive 3 is disappointing, but with constructive feedback we can always learn to improve Neil Newstead Founder & CEO
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.
