5/5
Great service from Casey and the team
Agent replied · 17 June 2024
Hi Jason Thanks for your review for Casey. Kind regards Emma Hawkins Lettings Director

Trusted Agent profile
★★★★★
1,697 reviews across 3 offices and 2 platforms
Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,697 reviews on two platforms, rated 4.8 out of 5 overall.
Oakfield's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great service from Casey and the team
Hi Jason Thanks for your review for Casey. Kind regards Emma Hawkins Lettings Director
5/5
Excellent service ,friendly,sympathetic,efficient Many thanks to Kyla
Morning Corina Great review, and thank you for your kind words. Have a great day Neil Newstead Founder & CEO
5/5
Lucy was excellent in her knowledge and extremely helpfull
Hi Darren Thanks for the review, really appreciated by us all at Oakfield. Have a great day Neil Newstead Founder & CEO
1/5
Worst estate agent in Bexhill. Don’t care about their clients. Just trying to make as much money as possible.
Good evening Dave I’m very disappointed to read your review and see you’ve had a negative experience with Oakfield. I would very much like to discuss this with you so I can understand where we have gone wrong, if you could please take the time to call me on 01424 856923 or email me emma@oakfieldproperty.co.uk. I hope to hear from you. Kind regards Emma Hawkins Lettings Director
4/5
They do a very good job of chasing up solicitors and keeping things moving to completion.
Hi Col Thanks for the feedback, really is appreciated. Have a great day Neil Newstead Founder & CEO
5/5
David was a great help and super understanding with our buying situation - would recommend 100%!
Hi Paige How lovely to read such positive feedback, we all really appreciate you taking the time to do this and hope you settle into your new home well. Neil Newstead Founder & CEO
5/5
Very professional, friendly and helpful. Casey and Ellie helped us finding a new home a breeze.
Afternoon Steve Thank you for he 5 stars and great feedback, really is appreciated. Have a great day Neil Newstead Founder & CEO
5/5
Lucy helped me find a really nice place and was very quick and efficient. They are lovely and friendly! I definitely recommend them to find a home x
Morning Joanna Thank you for taking the time and leaving such lovely feedback, Lucy and us all at Oakfield really appreciate your comments. Have a lovely day Neil Newstead Founder & CEO
5/5
I received a well comfortable service from Oakfield.my journey of finding a home made easy by Ellie Foster, apprentice administrator.thank u once again ☺️
Hi Linta Thank you so much for taking the time and leaving us this review, really is appreciated. Have a great day Neil Newstead Founder & CEO
5/5
Ellie has been very helpful with the process of renting our new place and has helped so much with the referencing checks and paperwork needed me and my friend are truly happy
Morning Leah Thank you so much for the great review, really is appreciated so much by all of us at Oakfield All the best in your new home Neil Newstead Founder & CEO
3/5
If you're buying or selling a house they're fine. If they manage your property it's a different story. Nightmare. Greedy and unhelpful.
Hi Jamie I am disappointed to see you’ve haven’t had a positive experience with Oakfield. I’d welcome an opportunity to discuss this with you, please do call me 01424 856923. I hope to hear from you. Kind regards Emma Hawkins Lettings Director
5/5
An epic journey helped throughout by the Oakfield team. Jo was great at keeping us updated, and helping us keep faith that wrinkles would iron out and, eventually, we would be holding the keys!
Hi Thanks for the great review and 5 stars really is appreciated by all the team. Have a great day Neil Newstead Founder & CEO
5/5
Me and my partner Kelly was looking to move down to Bexhill on sea from Surrey so we registered with a few estate agents in the area one being oakfields within 24 hrs we saw a property that suited our criteria on the Internet so we contacted oakfields and spoke to casey in lettings within 24 hrs we viewed the property and got accepted the same day by the landlord. Casey was amazing from start to finish and was a great support to us with all the paperwork and was extremely patient as we had never rented property before .casey is a real asset to oakfields and we would have no hesitation in recommending oakfields or casey to other people Many thanks casey Mark Rogerson&Kelly Thompson
Hi Mark Really is great to be able to read such positive feedback, Casey is a great, she loves what she does and is a great asset to Oakfield, constantly going above and beyond. Hope all goes well! Have a great day Neil Newstead Founder & CEO
5/5
Casey was spot on. From start to finish, process was stress free for myself and I was always kept in the loop with proceedings, any information I needed via email, I'd have a response almost instantly. 10/10 from me.
Morning Jack Thank you for taking the time in leaving us this great review, really is appreciated. Have a great day Neil Newstead Founder & CEO
5/5
Visited several flats in and around the Hastings and Bexhill area with other agents, today I visited one in Bexhill shown around by Ellie who represented of Oakfield, Ellie was extremely friendly and very professional and left me with no hesitation that the flat was right and Oakfield was a first-class estate agent to deal with and a mention to Casey in the office that also worked hard to ensure the process all went perfectly.
Afternoon John Thank you so much for sharing your recent experience, and really appreciate your kind words and comments, especially about Ellie and Casey who both go such a long way to ensure all our customers are happy. All the best with your move Neil Newstead Founder & CEO
5/5
The Oakfield crew were efficient and friendly from day one. Quick to respond to and action queries I had. A great team.
Morning Warwick Great review and feedback, means so much when people go out there way leaving us reviews like this. Have the best day Neil Newstead Founder & CEO
5/5
Kyla Verlander was a great help getting us moved into our new place. Very positive experience, would recommend.
Hi Cameron Thanks so much for the positive review for Kyla. Kind regards Emma Hawkins Lettings Director
5/5
Very helpful and friendly staff, such an easy to use service, totally impressed with turn around time in finding my new home. Keep it up Kyla and Casey
Hi Detox Thank you so much for the great feedback and review, really is appreciated by all of us at Oakfield Have a great day Neil Newstead Founder & CEO
5/5
Very good service and very easy to deal with. The initial enquiry started a couple of years ago and then was delayed. Throughout though Oakfield kept in contact asking if there was any progress. Very impressed.
Morning Jeremy Thank you for the great feedback and 5 star rating, really appreciated. Have a great day. Neil Newstead Founder & CEO
5/5
David Burell at Oakfield Estate Agents managed the facilitation of our purchase to a high standard negotiating well with all parties, this ensured the process flowed smoothly and Mr Burrell kept me up to date at all times, nothing was ever a problem. Thank you.
Dear Rebecca Thank you so much for sharing your experience and leaving such positive feedback about David. Have a lovely day and all the best of luck in your new home. Neil Newstead Founder & CEO
5/5
Just sold our flat with Oakfield, they were fantastic throughout, a real pleasure to deal with, very proactive and excellent communication. Special shout out to Sam who was amazing. Would thoroughly recommend.
Afternoon Henry Thank you so much for taking the time to leave us this great review, and feedback. So happy we was able to assist and very happy Sam looked after you. All the very best Neil Newstead Founder & CEO
5/5
Ellie has been very helpful in our journey to find our dream flat. Good comunication skills and information given promptly . Thank you for all your support.
Morning Roxana How lovely to read Ellie has been of so much assistance, great that you have found your new home, and we all wish you the very best. Neil Newstead Founder & CEO
5/5
Oakfield agents in Bexhill have been very helpful. I get fast responses from them and they are always available to talk. Liked that they contacted me with available properties when I was searching and they found me one.
Morning Pavla Thank you so much for taking the time in leaving us this great review, really is appreciated and so happy we was able to assist with your move. Have a great day Neil Newstead Founder & CEO
5/5
Cannot thank Casey and Kyla enough for all the help with me making the big move! They were so helpful, and always there at the end of the phone for any questions or queries I may have had! Couldn’t be more grateful for them both!
Hi Jade Thank you for leaving this wonderful review for Casey and Kyla. It means so much to them and all the team at Oakfield. Kind regards Emma Hawkins Lettings Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
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Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 560.
The three Oakfield offices, by town:
Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.