Nicol & Co reviews from sellers

★★★★★ 5/5

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House Sale

Very professional level of service from all involved. House sold within a week and sale went through smoothly and quickly. Estate Agents get a bad press in general but this whole experience has changed my outlook. Special thanks to Jo Black and Nigel White for their help, advice, dedication and for making this whole process easy and stress free.

Sam · 7 June 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Fantastic service all round

Jo and her team have been fantastic throughout. They are helpful, friendly and professional. Jo did her research throughly before taking our house on and was able to offer knowledgeable advice and suggestions. At every point in the process the communication was fantastic and the team worked really hard and really well in advertising and selling the house. I highly recommend Jo at Nicol and Co. I could not have been happier with the services.

Anonymous · 28 May 2016 · Nicol & Co Worcester

★★★★★ 1/5

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Do not use this company

Do not use this company. This has been the most stressful house sale we have ever had. The agent has given us a total run around.

Heather · 26 May 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Fantastic service from start to finish!

The service received from Nicol and Co has been exceptional. The staff were extremely professional, knowledgeable and helpful throughout the entire process. From viewings to completion they helped take the stress out of the process as they informed us in detail during every stage. A specific mention to Nigel who we spoke to daily towards the end! He was fantastic, a true professional and we would like to thank him and also Karen for their excellent customer service and support. We would strongly recommend anyone who is selling a property to use Nicol and Co as we cannot recommend them highly enough.

Chris · 15 May 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Excellent

We have just sold our house with Nicol and Co. Excellent staff, and communication, Every question, issue and problem was addressed with complete professioalism. Nothing was too much trouble. All the staff were very polite and approachable. Special thanks to John and Nigel for all your help.

Jayne · 6 May 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Excellent and efficient service - professional and friendly

Fantastic team! Staff are friendly and helpful with a full understanding of our situation and keep me informed. They are always on hand to talk and always return calls. Would highly recommend.

Emma · 29 April 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Rating only, no written review.

Gavin · 28 April 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Above and Beyond

That's what Karen went for me when selling my house. I was on with another agent who weren't getting the job done. Decided to give Nicol a go, and so glad I did - they sold it. Karen ensured the process went smoothly, dealing with any issues quickly & efficiently. I was then in a position to buy another property, Karen & Paul kept me up-dated with any new properties they had, ensuring I had early viewings., and quite a lot of late viewings as well - Karen accompanied me long after her day should have finished.! Nicol were selling the property I bought, again all phone calls, e-mails etc were answered quickly, Karen navigated the transaction in a very professional manner, from the time we offered to the time we moved in was 3 weeks ! I would have no hesitation in recommending them and would definitely use them again.

Lorraine · 27 April 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Outstanding service, company and staff.

From the initial valuation through to the completion of sale I can't fault this company! Karen came out to do our valuation which turned out to be higher than other local agents I had round. She clearly knows her stuff and the current market as our property sold for the full asking price, much to our delight.. We did have a point when we lost our buyer due to complications further down the chain however within 5 hours they found a new buyer (from their books) which enabled us not to loose the purchase of the house we wanted. All the staff are very approachable. Nothing was ever too much trouble and all the staff knew what was going on in the chain. This helped when popping in as I didn't have to wait to see a particular member of the team. This team know the property market very well in the area and gave excellent advice throughout.! We would highly recommend Droitwich Nicol and Co and already have done to friends.

Julie · 27 April 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Excellent ,professional and efficient.

Karen was a first class agent .she was understanding to our personal requirements and professional and efficient with all the dealings associated with house sale. We decided to take the house off the market for a few months and she telephoned us to reassure us she understood the circumstances and we were encouraged to hear Karen say she will be available to help us when we were ready to proceed with the sale. Karen's telephone contact took a great deal of stress of myself and my husband and this has made us that next time we will not hesitate to contact Karen at Nicole&Co.

Kathryn · 21 April 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Worcester sale

In 2015 Dom sold my property. During a tough market times, she was identifying suitable buyers. In the meantime kept me regularly updated. When the sale was going through she eased the anxiety by keeping me up dated. All in all a smooth top process.

Dan · 20 April 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Great service! proactive and kept me updated on developments at all stages..

I have no hesitation in recommending Nicol & Co to anyone wishing to buy or sell property in Worcestershire. Michael, Hong Kong

Michael · 19 April 2016 · Nicol & Co Worcester

★★★★★ 5/5

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A professional service that gives you confidence and reduces stress

A really professional team effort with great communication throughout. Karen has been helpful with advice not just on the sale but also on the move to another area and the sales manager has been great at keeping me posted and advising as things go forward. Great work from all concerned and I would gladly recommend this team to anyone buying or selling - a service that covers you from start to finish!

Ann · 19 April 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Excellent service from Nicol and Co

I have recently completed a challenging property sale and I can't recommend Nicol and Co enough for their fantastic service throughout. Nigel White in particular was professional, efficient and very patient. He kept me smiling and reassured throughout the selling process and completely went above and beyond to ensure completion happened on time, even though it was a very tight deadline. Thank you to all of the team, especially Nigel, helping me to move on with the next exciting step in my life!

Sindy · 16 April 2016 · Nicol & Co Worcester

★★★★★ 5/5

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A NEW BREED OF ESTATE AGENT WHO GOES MORE THAN THE EXTRA MILE!

One review but based on TWO experiences of Nicol & Co – so no fluke! A bit wordy maybe but surely worth just two minutes of your time given how financially impactive it could be if you choose the wrong estate agent! Throw away the stereotypical view you have of estate agents – I have! When this company was created it clearly didn't want to become just another option – it wanted to be the ONLY option through its innovative approach, amazing attention to detail and a genuine desire to sell your house for the best price and support you throughout the process. Would you be happy if your agent: 1. Not only valued your house higher than anyone else but also went on to exceed the asking price 2. Completed a sale subject to contract within 7 days 3. Kept you updated throughout the process and worked hard on your behalf rather than disappear as soon as the sold sign appears - if your agent managed to secure a sale of course. 4. Made you feel like a VIP when you attended their office. 5. Showed great empathy and took away the stress of selling a house so you could relax. Nicol & Co achieved all of that for me and more! Don't be fooled into thinking a good review is being written just because a good sale price was achieved – it's much, much more than that. Before I met Karen Smith at Nicol & Co I had dealt with another agent and came out of the market appraisal feeling very stressed and daunted by the whole situation. When I met Karen she promised a lot as all agents do. But I had a good feeling about her (aided by great evidential support of her claims) and I'm so glad I put my trust in her and my instincts. She brought together an amazing mix of professionalism, local knowledge and empathy which resulted in a house sale that was so unbelievably easy for me as the seller – something I could never have imagined writing. Of course I know that selling my house was a team effort and the office was so friendly with everyone on the sales team having knowledge of my property – what a great impression for any potential buyer I thought. Normally, when I enter an estate agent's office it feels like you've walked in on something and you stand there waiting until they are ready to speak to you and ask you what you want. So it was somewhat of a surprise when I walked up to the entrance of Nicol & Co's Droitwich office and found Paul Spregg already standing and ready to greet me when I entered. It's these little things that make a big difference!

Chris · 16 April 2016 · Nicol & Co Droitwich

★★★★★ 4/5

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Highly proactive and great customer service

Nicol & Co. team have been excellent from the very first call. They have inspired confidence, listened to our needs, laid out all the options and given great advice. They were so proactive that we've already had 3 viewings before the property was formally on the market.

Jonathan · 11 April 2016 · Nicol & Co Worcester

★★★★★ 4/5

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Professional, proactive, positive company

We chose Nicol & Co because of Nathans (Jackman-Smith) dedication to our home prior to it going on the market. He was very proactive in finding potential buyers and gave honest and concise feedback. Further credit needs to go to Jo and Tom. We would have awarded 5 stars had we not discovered that another member of the team was not fully knowledgable whilst showing our home.

Dominic · 4 April 2016 · Nicol & Co Worcester