Trusted Agent profile · Worcestershire
Verified
★★★★★
89 reviews from sellers across 2 offices
89 reviews of Nicol & Co come from sellers, rated 4.9 out of 5 on average, across two offices in Worcester and Droitwich Spa.
89 reviews from sellers, newest first, with the office each one is about.
5/5
View AgentsThank you for an easy selling process!
Sold within a day, my experience of selling my property has been smooth and straight forward with excellent service from Nathan and Nigel from start to finish! Thank you so much, Gemma
Thanks Gemma, Glad you were happy with the speedy transaction!! Best wishes Matt
5/5
View AgentsFlawless performance by Nicol & Co.
Nicol and co. have very recently dealt with the sale of my property and tailored all aspects entirely to my needs and timescales. I cannot fault any part of their service right from the very phone call I began with when asking for a valuation. I would personally like to thank all staff at Nicol & Co but mainly Karen, Natasha, Amy, Gemma and Nigel with whom I've had the most communication with throughout the process. I have been informed and consulted on each aspect relating to the sale of the house, and have wrapped everything up in less than 3 months; impressive work all, thank you and well done! I would not hesitate in recommending Nicol & Co to anyone buying, selling, letting or renting; for me, they have made the sale of my property very easy which potentially could've been rather stressful if I'd not had them as an agent.
Thanks Amy, I'll remind Richard next time I see him near a bar. Glad the team looked after you! Best wishes Matt
5/5
View AgentsHouse sale delight!
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and feedback received promptly. Post offer, Karen stepped in when things were getting difficult and protracted with my buyer's solicitor. Karen took ownership of the situation and pushed for progress, knowing Karen was moving matters forward in her professional manner, helped reduce the stress of house selling and today, because of Karen's intervention and tenacity, I have exchanged on my property, meaning I can now start a new part of my life with my partner and children. Happy! Finding someone you can trust and carries out commitments made is so important in something so major in life as selling a house. Thank you Karen and rest of the Nicol and Co team.
Thanks Eirlys, All the best for the future. Best wishes Matt
5/5
View AgentsOutstanding professionalism-Karen Smith
Having recently inherited my late father's property in Droitwich, I was placed in a situation I had not previously dealt with, that of selling a property. The property is located within a retirement estate and upon asking the estate manager, the recommendation of Nicol & Co was provided. I contacted Nicol & Co and spoke with Karen Smith, whom from the outset helped allay my apprehension and also was keen, polite and of the most import, erudite. I had a few options regarding the choice of estate agencies and whilst there was a difference in rates, when my final decision was made, it was predominantly influenced by Karen's knowledge and Karen's polite and extremely helpful demeanour. I have posed Karen many a question regarding the sale process, even one regarding a minor difference of opinion between siblings and Karen acquitted herself admirably (and in the case of the difference of opinion, diplomatically!) with her answers. Based on my experience, Nicol & Co have an exemplary employee in Karen Smith and as a client I'm exceedingly grateful to Karen.
5/5
View AgentsNicol and co Highly professional
Nicol and co. Highly professional, knowledgeable, friendly, helpful, and efficient. I would like to especially commend Karen Smith.
Hi Alan, Thank you for taking the time to write a review. Best wishes
5/5
View AgentsExcellent service and Karen Smith was a true professional.
We recently sold our house through Nicol and Co and found the service they provided was excellent. Karen Smith in particular was very professional, knowledgeable and extremely helpful. It could have been very stressful but she helped to keep us informed and was very efficient. We would recommend Nicol and Co to anyone thinking of selling their house and this is because of the service we received, particularly by Karen.
Hi Clare, Really appreciate you taking the time to write a review. Its great to hear that we made your move as stress free as possible. Best wishes,
5/5
View AgentsProfessional, pro active approach
Karen has renewed my faith in estate agents. She has a very friendly and professional approach., She worked hard to find buyers for my property and kept me informed at each stage of the process, always responding quickly to any queries or issues I raised.. An agent to be thoroughly recommended.
Hi Jane, Thank you for taking the time to write this positive review about Karen Smith & thank you for recommending us to others. Best wishes,
5/5
View AgentsProfessional and Motivated
Selling a house that has been your family home for more than 20 years is going to be stressful and present challenges along the way - our experience was no different! However, we have been immensely impressed and sincerely grateful to have had Karen's professionalism, determination and ongoing support guiding us through to a successful sale. We also appreciate, and value the robust and honest conversations we've had with Karen (not forgetting John).. It must be tempting for estate agents to tell you simply what you want to hear, rather than engage in dialogue that may be difficult to hear, but which results in you actually selling your house. We always felt that we were part of the 'Nicol team' and 'in it together' so to speak., Karen will always be top of our list when we need support or advice on the property market. We would also like to thank Paul, Natasha and Gemma for the very highest levels of courtesy and service.they have given to us.
5/5
View AgentsInformative with accurate knowledge of the area to sell our house
Karen was very hands on from explaining all the information required and guiding us through the preparation for photos and details of our property. We felt confident throughout the time our property was advertised........ Which wasn't very long as they understand their customer base very well. Any questions along the way were dealt with in a professional manner......... A company we would really recommend to anyone selling or buying in the area. Thank you........
Hi Simon, Thank you for taking the time to write this positive review about the company & thank you for recommending us. Best wishes,
5/5
View AgentsCouldn't fault her!
Dominique's enthusiasm and passion about her work made her shine above the other estate agents we asked to value the property and discuss the service they would offer. She gave 100% and always delivered on what she promised...going above and beyond our expectations. If anyone was to ask me to recommend an Estate Agent I would have no hesitation in recommending Nicol and Co...I just hope the company appreciates her.........because it was her alone that convinced me to instruct them...and I wasn' t disappointed!
5/5
View AgentsStressfree !!!!!
My Property Sale was expertly handled by Karen Smith of Nicol and Co.. We were kept fully informed at every stage of the Sale process thus taking any stress we may have encountered away.We found Karen extremely professional and efficent and true to her word.We would have no hesitation in recommending this Company.
Hi Gary, It's great to hear that you received a stress free experience selling your property with us & thank you for recommending us. Best wishes
5/5
View AgentsDelivering a very high level of professionalism
I am extremely pleased with being recommended to Nicol & Co, Nathan was friendly, knowledgeable, approachable and most importantly extremely professional in his whole approach. I'm pleased to recommend Nathan and Nicol & Co because of the very high level of professionalism all the staff in Worcester offer, selling can be a stressful time but they do all the hard work for you!
5/5
View AgentsJo and Tom have been amazing throughout the whole process of us selling our home. Constantly keeping us up to date with regular phone calls and emails. I can't recommend Nicol and co enough. They have made selling our home easy and stress free. Thanks Jo for all your hard work.
5/5
View AgentsFirst class service
We 'followed' Dominique from her previous employment to Nicol and Co because we were impressed with her professionalism, commitment, thorough understanding of the market, how to manage sales and personal attention to communications.. Within days she obtained a very positive offer to the first people she showed a house we'd had for sale for over 12 months and that's since gone through successfully. At all stages Dominique and the team at Nicol and Co kept us in the picture and made things move along - often before our solicitors did! Great job.
5/5
View AgentsFantastic
I sold my house with nicol & co and they were fantastic!! All the agents worked brilliantly as a team, and made what's suppose to be a stressful experience extremely easy for me. I'll definitely be using them when I need to buy or sell a property, and strongly advise you do too. Craig - house seller (sold mine in 2 weeks)
5/5
View AgentsDominique delivers !
In a tough market, Dominique proactively marketed our property and we felt that she took our house on as her personal and team challenge. She has a no-nonsense approach, works with you and gives you regular updates. She gave us good advice about how to make the most of the property without spending a fortune, and demonstrated that she knows the market inside out. Her advice is worth listening to, and we have no hesitation in recommending her. She does a great job.
Dear Peter, Thank you for taking time to write the review, It's lovely to hear comments like this - makes the job worthwhile! Thank you for taking our advice also regarding improvements - you can spend a little to gain a lot! Best wishes Dominique
5/5
View AgentsHighly rated estate agent - friendly and professional!
We sold our property through Nicol & Co and were very satisfied with the service. We sold in 6 weeks and completed in 12 - the communication and feedback throughout the process was really good. We also did most of our searching for a new property with Nicol & Co and definitely found them much better to deal with than the majority of their competitors - they only suggested relevant properties and didn't try to hard sell or 'spam' us with any and every property on their books like some agents do. We dealt mainly with Tom who was really helpful and friendly. Would definitely recommend!
Hi Rebecca, We really appreciate you taking the time to write this review and thanks for the recommendation. Best wishes,
5/5
View AgentsVery helpful and kept me up to date with progress
I was very pleased with the service i received. They were able to keep me informed of any progress with the sale of my grandmothers house and made it simple for me to understand as this was my first time dealing with the property market. Would be quite happy to refer to others.
Hi Kevin, We really appreciate you taking the time to write a review & thank you for recommending us to others. Best wishes
5/5
View AgentsOutstanding service and value for money. Result.
We needed to sell the family home after my Father died. Naturally a difficult time, with a lot of things to sort out. We saw three estate agents, all of the people we met were nice, but only Karen from Nicol and Co came across as willing and able to actually sell the property for us. They did the usual stuff you'd expect a good agent to do, but then they did everything else that you would want, and to date, Nicol and co are the first agents I've ever come across in over 25 years of buying and selling property who have managed this. They did EVERYTHING. They organised an open day, and hosted it. They accompanied every single viewing before and after, I never had to meet any potential buyer. Their various departments kept me informed at every stage of the process, and I really appreciated having experts in each department. And everyone was helpful, polite and prepared to go that extra bit further to help. To give an example of their helpful can do attitude: I contacted them one day after I'd been to the house; I couldn't remember if I'd set the alarm. Paul went round, checked the house was secure and let me know all was well. That is true customer service. Now for the result. Within a few days of the open day they sold the house for about 7% over the offers in excess of price. The way we negotiated the fee structure, we actually paid more than their normal fee, and it was worth every penny. Nicol and Co set the standard for estate agencies everywhere.
Hi Verona, Thank you for taking the time to post your review. Its great to hear that you were happy with the way we dealt with the sale of your family home during a difficult time. Best wishes
5/5
View AgentsGood advice, good service, good result.
Very pleased with the professional attitude of all the staff we encountered, right from the first meeting to discuss our proposed sale. Everything happened very quickly, as planned, and we were on sale on line in no time at all and getting viewings for our property. Very happy with their advice as to the price we could expect and they were proved right. Once an offer was received, the buyer was validated and then the sale was progressed through to exchange of contracts. A good service from start to finish.
Hi Ken, Thank you for taking to time to write a review & we hope that your move went well. Best wishes
5/5
View AgentsSeamless selling process with Nico and Co
My wife and I recently moved from the Droitwich area. Our experience with Nicol and Co was fantastic and we received first-class service from start to finish. I would happily recommend Nicol and Co to anyone.
Hi Philip, Thank you for taking the time to write this review. We hope you have settled into your new home & thanks for recommending us! Best wishes
5/5
View AgentsSuperb service
Our house was listed for the right price. The photos were excellent and we found a buyer within a week and achieved 99% of the asking price. Between this point and completion, all of the staff at Nicol and Co were easy to get hold of, friendly and answered any queries. I would definitely recommend Nicol and Co
Hi Marco, We really appreciate you taking the time to write a review and thanks for the recommendation. Best wishes,
5/5
View AgentsExcellent, friendly service
Nicol and co sold my house in an afternoon! Their service has been excellent and they have been able to assist me with other issues such as financial advice, surveyors and solicitors. I have had multiple problems with my move and they have been supportive, positive and helpful throughout. I can't recommend them enough!
Hi Laura, Thank you for taking the time to write this review, its great to hear that we were able to help with all aspects of your move and thank for the recommendation. Best wishes,
5/5
View AgentsExcellent service, highly recommend
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been approachable to ask questions as needed, and to ask for advice (Nathan has been nothing short of excellent). Having a dedicated contact once the sale had been agreed has been invaluable, and has made for a smooth process so far. I've been very impressed with them and wouldn't hesitate to recommend them.
Hi Sophie, Thank you for taking the time to write this review about the company and our staff. It's great to hear you have found the process to have run smoothly and thanks for the recommendation. Best wishes,
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
89 reviews from sellers across two offices, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
