Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

242

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,226 reviews on Google only. Show every review

5/5

Google

We couldn’t have moved without Chloe and Jane’s help and the team at Nicol and Co. After a 3-year extensive search, we have finally found our home, and Chloe and the team had all the patience and determination to help us move in as quickly as possible, considering we had a 5-month-old baby at the time and needed more space. No question or worry was ever too much trouble, and we couldn’t be more grateful to have worked with them. All the best, Diana and Alex

Diana · 9 January 2026 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Diana & Alex, thank you for your 5* review of our Droitwich team. After such a long and extensive search, we’re delighted to hear that Chloe, Jayne, and the wider team were able to support you throughout your journey and help you find the right home for your growing family. We understand how important timing and clear communication are - especially with a young baby - so it’s wonderful to know our team’s patience, determination, and support made the process as smooth as possible. Wishing you all the best.

5/5

Google

The service we received from Nicol and Co has been nothing short of outstanding. We are purchasing one of their properties and although it's been a long and difficult journey (nothing to do with them) the communication and efforts, particulary from Chloe, is what made us get to where we are today ...the exchange of contracts. A massive thank you to Chloe we appreciate all the hard work you put in especially the last month.

Margan · 26 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Margan, thank you for your 5* review of our Droitwich team. We’re so pleased that our team, and especially Chloe, could support you throughout what has clearly been a challenging journey. Your kind words will mean a great deal to her. Congratulations on reaching exchange, and we wish you every happiness in your new home.

5/5

Google

Nicol + Co made my house-buying journey so much easier. Chloe's regular contact put me at ease, and her proactiveness and determination to get the sale through was much appreciated. Everyone that I spoke to at N+C was super helpful, friendly and professional. I can't recommend them highly enough!! I hope to never have to move again, but if I do, I'll be choosing N+C. Thank you Chloe + team 😁

Rebecca · 26 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Rebecca, thank you for your 5* review of our Droitwich team and high recommendation! We’re so glad to hear that Chloe’s regular contact, proactiveness, and determination made your house-buying journey easier and more enjoyable. It’s wonderful to know that the whole team could support you and make the process as smooth as possible. Your kind words mean the world to us, and we’ll be here if you ever need us again 😊

5/5

Google

Fantastic service from start to finish, with a big shout out to Chloe, Kelly, Mia and Niamh for handling every query and question amazingly

Katie · 17 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Katie, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe, Kelly, Mia & Niamh have provided a fantastic service from start to finish. Should you need, the team are always happy to help!

5/5

Google

I have dealt with the Droitwich Office of Nicol and Co on many occasions and have always found them a delight to work with. Chloe and Dan in particular are stars.

Jonathan · 17 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Jonathan, thank you for your 5* review of our Droitwich team. We’re delighted to hear that you’ve consistently had such a positive experience with our Droitwich office. Chloe and Dan will be thrilled to know their support has made such a difference. We really appreciate your continued trust!

5/5

Google

I have the pleasure of regularly working with Nicol and Co and they are amazing at what they do. They are all so lovely! A special shoutout to Chloe, who is always helpful and dedicated to every file she deals with. She is an incredible sales progressor and a joy to work with😊 …

Niamh · 17 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Niamh, thank you for your 5* review of our Droitwich team. We really appreciate your kind words. I’ll make sure to pass your shoutout onto Chloe - she’ll be thrilled to hear it. It’s a pleasure working with you, and we’re always here to help!

5/5

Google

Very good at communicating and keeping me informed . Chloe, Alice and Molly were particularly helpful .

Rachel · 17 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Rachel, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe, Alice & Molly were particularly helpful and you experienced very good communication whilst being kept informed. Should you need, the team are always happy to help!

5/5

Google

We can’t recommend Nicol & Co highly enough, especially Chloe. From start to finish, the whole process was incredibly smooth and stress-free. Everyone we dealt with was kind, professional, and helpful. Although we felt let down by other agents in the chain at times, Chloe was always there keeping us informed and ensuring everything stayed on track. Her support and communication made a huge difference. The whole service was truly above and beyond our expectations. Thank you so much to Chloe and the Droitwich team!

Claire · 17 December 2025 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Claire, thank you for your 5* review of our Droitwich team and your high recommendation! We’re delighted to hear that Chloe and the Droitwich team helped make your move as smooth and stress-free as possible. Keeping our clients informed and supported throughout the process is incredibly important to us, so it’s great to know Chloe’s communication and dedication made such a positive difference - especially when things felt challenging elsewhere in the chain.

5/5

Google

Chloe offered us great advice, she was friendly and helpful and although we didn’t end up using your service we are grateful for her support.

Vicky · 13 December 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Vicky, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe offered great advice, friendly and helpful. Should you need, Chloe & the rest of the Droitwich team are always happy to help!

5/5

Google

From valuation to sale Nicols kept us informed and were very professional. Chloe, Kelly and Niamh were amazing. If you are thinking of selling definitely consider nicols.

Emma · 13 December 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Emma, thank you for your 5* review of our Droitwich team and for naming Chloe, Kelly & Niamh too. It's great to hear that they were all amazing and thank you for your glowing reference!

5/5

Google

Excellent service by Nicol & Co Droitwich Spa Mum and Chloe have been on hand to answer our questions, alas our stress and fears. Chased up solicitors and other agents to expedite the buying process. …

Melanie · 13 December 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Melanie, thank you for your 5* review of our Droitwich team. We’re pleased to hear that Niamh and Chloe were responsive, proactive, and supportive throughout your purchase. Your feedback means a great deal to us!

5/5

Google

We had a great experience with the entire team at the Droitwich branch when we purchased through them but a special mention to Dan Peace and Chloe Faizey for being extra helpful and understanding along with pro actively chasing everything for us!

Kayleigh · 13 December 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Kayleigh, thank you for your 5* review of our Droitwich team and amazing comments! We’re delighted to hear you had such a great experience with our Droitwich team. Dan and Chloe will be thrilled to know their extra helpful and … More

5/5

Google

As a cleaning contractor working with Nicol & Co, we’ve found their operations team to be outstanding. Communication is always clear, timely, and supportive, which makes our partnership run smoothly. Brett and Sian in particular have been …

JJC · 13 December 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi JJC Cleaning services Worcs Ltd, thank you so much for your wonderful feedback! We’re delighted to hear that our operations team has provided clear, timely, and supportive communication to help keep our partnership running smoothly. … More

5/5

Google

Nicol & Co have been fantastic throughout the entire sale and purchase process. A huge shout-out to Chloe, Dan, and the whole team for their tireless work, not only managing our sale but also chasing and progressing every aspect of the …

Nick · 13 November 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Nick, thank you for your 5* review of our Droitwich team and fanstastic comments. We’re absolutely delighted to hear that your experience with the Droitwich team, particularly with Chloe, Dan, was such a positive one. It was a real … More

5/5

Google

We recently used Nicol and Co for our sale, and coincidently, also our purchase, and I cannot recommend them enough. Our purchase was not particularly straightforward, but they kept us updated and made sure everything progressed smoothly; …

Clare · 13 November 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Clare, thank you for your 5* review of our Droitwich team and your high recommendation. We’re delighted to hear that both your sale and purchase went smoothly and that our team, especially Chloe, was able to keep you informed and … More

5/5

Google

We’ve recently exchanged on our dream home after a long journey selling our house, including two failed transactions along the way and Chloe has been absolutely incredible throughout the entire process. …

Mia · 13 November 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Mia, thank you for your 5* review of our Droitwich team and your recommendation! It truly means a lot to hear how supported you felt throughout such a challenging journey. We know the process can be stressful at times, so it’s wonderful … More

5/5

Google

I can’t recommend Nicol & Co highly enough! They were absolutely amazing with selling my house, even after two buyers pulled out, they were straight on it, had viewings lined up that week and had it sold again in no time. Their …

Megan · 13 November 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Megan, thank you for your 5* review of our Droitwich team and your high recommendation! We’re absolutely delighted to hear that you had such a positive experience even through the ups and downs of the sale process. The whole team works … More

5/5

Google

Great support from start to finish from the whole team, very reactive and always at hand to talk to. Lived up to their fantastic reputation

Tom · 13 November 2025 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Tom, thank you for your 5* review of our Droitwich team. It's great to hear you had great support from start to finish from the whole team, that they were very reactive and always available to talk to. We're very pleased we lived up to our fantastic reputation too! Wishing you all the best.

5/5

Google

A Five Star experience! Nicol and Co have been excellent from start to finish. I have been kept in the loop at all times and have not had to 'chase' my agents at all. They have kept me fully informed at every stage of the selling process and they have been extremely professional and helpful. I would especially like to thank Chloe for everything that she has done to facilitate my sale - she has been fabulous! I would also like to thank Mia who has also been involved towards the end of the transactions. I recommend Nicol and Co unreservedly.

Zoe · 12 August 2025 · Nicol & Co Droitwich

5/5

Google

Fab experience buying with Nicol and Co in Worcester. Alex E proactively helped me to find me the right property and Alice B was efficient with all of the arrangements once my offer was accepted. Found the perfect house for me in less than a fortnight. A great, professional service and will recommend them to others!

N · 11 August 2025 · Nicol & Co Worcester

5/5

Google

I have nothing but good things to say about the team at Nicol & Co Droitwich but particularly Chloe. It took a long time to get to the end of the purchase of our house for various reasons, and Chloe never stopped keeping in touch throughout the whole process. She timeously informed us of developments, checked in often to see if we needed help with anything, was happy to chase up anyone who needed chasing, and made us feel at ease when things felt like it was just not progressing. Would certainly recommend the while team at Nicol&Co Droitwich and will certainly use their services again in the future.

Hannah · 28 May 2025 · Nicol & Co Droitwich

Agent replied · 3 June 2025

Hi Hannah, thank you for your 5* review of our Droitwich team and amazing comments. We're absolutely delighted to hear that you had such a positive experience with the team and especially with Chloe. She works incredibly hard to support our clients throughout the entire process, and it's lovely to see her efforts recognised. We're so pleased we could help make a sometimes stressful process feel more manageable, and that you felt supported every step of the way. Your recommendation means a great deal to us, and we look forward to assisting you again in the future!

5/5

Google

we have found nicol and co very helpful and easy to contact. Many thanks to Alice and Jake for all their help on the process so far

Jenny · 27 May 2025 · Nicol & Co Worcester

5/5

Google

Excellent service and support from Alice Bennett @nicole and co Worcester. Alice has helped me to find my dream home. Thank you Alice…. Stacey

Zac · 22 May 2025 · Nicol & Co Worcester

Agent replied · 3 June 2025

Hi Zac, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that Alice was able to help you find your dream home, that's exactly what we're here for. We'll be sure to pass on your kind words to her. Wishing you all the best as you settle in!

5/5

Google

When putting my house on the market in Droitwich, there was only ever one estate agency I was considering, and that was Nicol and Co… that was the best decision I’ve made, as my house was only on the market for one week before I accepted an offer, exceeding any expectations I had. From the valuation with Dan Peace (which was like speaking to a friend) to the offer acceptance, everything has been seamless. The valuation was real and transparent, no over-pricing to win or “out-do” another agent, no false promises, particulars of similar properties within the area and their sold prices were provided to me. I got given a pack explaining what to expect from the sales process and an engaging presentation was sent to me afterwards… everything was personalised to me and my property. This was particularly welcomed, being a first time seller, as I had no idea what I was doing! The photos and virtual tour were beautifully done, to such a professional standard. Despite knowing exactly what my own house looks like, I wanted to buy it myself after seeing the listing! The office staff have been exceptional from the start, always quick to answer the phones, emails, viewing requests, viewing feedback - Millie, Niamh and Chloe were always so excited to speak to me and spoke about my house as though it was their own, with nothing but excitement! (I must add, the social media post, from Millie, went round my group chats like wildfire and got nothing but praise from the girls WhatsApp group… and all you ladies know the worth of that group chat!) During the sale process, Chloe Faizey has been incredibly supportive and attentive. Not only has Chloe been assisting with the sale of my home, she has also gone the extra mile to give me updates on the purchase of my new home (which is being purchased through a completely different estate agents), showing me that she genuinely cares for me both as a vendor and a buyer. Throughout the process, Chloe has seen all of my emotions - frustration, happiness, stressed and all of the quirks in between. At every turn, Chloe has been there for me to lean on, with any question, nothing was ever too much for her, and I will always be grateful for the support and hand holding she gave me. Chloe, your guidance, effort, and professionalism made a real difference throughout the entire process, and I truly appreciate everything you did to make it as smooth and successful as possible. Selling a home can be stressful, but your expertise and dedication gave me confidence every step of the way. I couldn’t have done it without you. Give that woman a pay rise! It’s clear that communication within their team is a core value, with everyone always on the same page. Right hand speaking to the left perfectly. I said from the very start of my journey, that Nicol and Co dominate the Droitwich market, so instructing them as my Estate Agents was a no-brainer. When I come to sell again, there is only one place I will go, and that is back to these incredible people. Not only do you get treated with value, but you also have the pleasure of dealing with real, authentic people who want the best for your property, taking your personal circumstances into account. Matt must be so proud of the team he's built, what an incredible group of people. I truly feel supported and cared for during a time in my life that’s been especially challenging, helping to turn a difficult time into something more manageable.

Rhiannon · 13 May 2025 · Nicol & Co Droitwich

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum.

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