Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

242

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,226 reviews on Google only. Show every review

5/5

Google

Finding a rental can be a nightmare but Sami from Nicol and co in Droitwich Spa who initially first showed me the first potential home was very punctual, respectful and friendly, he responded to my emails and did offer another potential place to look at, very thoughtful of him to have emailed me to see if I were interested. I then had an excellent experience with Lauren too. Lauren was incredibly helpful during the process of the perfect home i then applied for. Communication was seamless and they made the application process stress - free. I highly recommend their services to anyone looking for a property in Droitwich. Thank you Sami and Lauren, you both are a huge asset to Nicol amd Co

Anna · 13 March 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Anna, thank you for your 5* review of our Droitwich team. We know finding a rental can feel like a nightmare, so it is fantastic to hear that Sami was punctual, respectful and friendly, and thoughtful in suggesting another potential home. That level of care and follow up is exactly what we strive for as a team in Droitwich Spa. We are also delighted that you had an excellent experience with Lauren and that communication felt seamless and the application process stress free. Thank you for your recommendation and for recognising Sami and Lauren as a huge asset to the team.

5/5

Google

We’ve been renting with this agency for several years now, and the service has always been consistent and professional. Most recently, Sami supported us in securing our new home, and the whole process was handled smoothly from start to …

Yone · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Yone, thank you for your 5* review of our Worcester team and for naming Sami too. We’re delighted to hear that your experience with us over the years has been consistently professional and that your recent move was handled smoothly from … More

5/5

Google

Used Nicol & co for sale of our late parents house. From start to completion they were friendly and professional. House sold within a week. We had regular updates from Kat. This made the experience run smoothly. Would highly recommend.

Valerie · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Valerie, thank you for your 5* review of our Worcester team and your high recommendation. We truly appreciate you choosing us to support you during what can be a difficult and emotional time. We’re delighted to hear that the property … More

5/5

Google

I have recently completed the sale on my new home and would highly recommend Nicol & Co. Lauren Davis and Kat Grealy were clear and consistent in their communication and I really appreciated their quick responses, problem solving skills …

Adam · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Adam, thank you for your 5* review of our Worcester team and your high recommendation. We’re delighted to hear that Lauren and Kat provided clear, consistent communication and were able to support you with quick responses and problem … More

5/5

Google

Fantastic service from day one. Thank you to Molly for the valuation, Steve Poke for the photos, Julie and Alex for showing potential buyers around and a big shout out to Kat for all your support and constant messages, keeping us in the …

Jayne · 13 March 2026 · Nicol & Co Worcester

5/5

Google

Nicol & Co have been amazing from the initial valuation meeting with the lovely Robyn through to the sales process with the lovely Alice. Throughout the sales process Alice constantly put our minds at ease through one of the most stressful …

Niamh · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Niamh, thank you for your 5* review of our Worcester team and your high recommendation! We’re absolutely delighted to hear that you had such a positive experience with us from your initial valuation with Robin right through to Alice … More

5/5

Google

The Nicol and Co team have been amazing with helping us secure our dream home and sell ours! Especially Alice who has been a star throughout. Couldn’t thank them enough!

Harry · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Harry, thank you for your 5* review of our Worcester team! We’re absolutely delighted to hear that the team were able to help you secure your dream home while successfully selling your current one. A special thank you for mentioning … More

5/5

Google

Communication throughout was brilliant, great teamwork and a great team. Once the sale was agreed Kat took over the sales progression work and again to have her on my side was a blessing. Very knowledgeable, professional and a wonderful communicator. THANK YOU 🤩 …

Jonathan · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Jonathan, thank you for your 5* review of our Worcester team. We are absolutely delighted to hear that you felt supported throughout the entire process. Clear communication and strong teamwork are incredibly important to us, so it is … More

5/5

Google

Great service, good communication throughout and a pleasure to work with - would recommend fully and a shout out particularly to Alice Bennet who has been so communicative and helpful throughout

Lynn · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Lynn, thank you for your 5* review of our Worcester team. We are delighted to hear that you experienced great service and good communication throughout, and that you found us a pleasure to work with. That is exactly the standard we aim … More

5/5

Google

We’ve had a great experience with Nicol & Co. Alex was extremely welcoming at the property, showing us around and offering us advice and guidance for potential renovations. Alice has been very reliable, helping us to navigate placing an offer on a property since we are first time buyers and offering advice where needed. 😊 …

Chloe · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Chloe, thank you for your 5* review of our Worcester team. We’re delighted to hear you’ve had such a great experience! Alex will be so pleased to know you found the viewing helpful and his renovation advice useful, and Alice will really appreciate your kind words about her support throughout the offer process. Buying your first home is such an exciting milestone, and we’re so glad we could help guide you along the way. If you need anything at all as things progress, we’re always here for you

5/5

Google

Alex was brilliant in showing us around a property, offering great insight and plenty of enthusiasm! Since, Alice has been brilliant in helping us negotiate going through putting an offer on and the formalities after as first time buyers!

Lucy · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Lucy, thank you for your 5* review of our Worcester team. We’re thrilled to hear you had such a positive experience with Alex, he’ll be delighted to know his insight and enthusiasm made a difference during the viewing. Alice will also really appreciate your kind words about her support with negotiations and guiding you through the formalities as first time buyers. It’s such an exciting journey, and we’re so pleased to be part of it with you. If you need anything at all as things move forward, we’re always here to help.

5/5

Google

Thank you Alice & Robin! Your communication throughout the sale of our Dad's property has been exceptional, you've made the whole process such a stress free experience. Thank you for all the advice on how to get the property ready to go on sale and all the feedback throughout, it's been a great experience.

Bridget · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Bridget, thank you for your 5* review of our Worcester team & thank you so much for your kind words, it really does mean a lot. We’re so pleased you felt supported throughout the sale of your Dad’s property and that the process felt stress free from start to finish. We’re glad the advice, communication and overall presentation all came together so well. It was a real pleasure to work with you, and we’re always here if you need anything in the future

4/5

Google

Nicol and co Worcester particularly Alice have been great at communicating updates with house viewings and offer made as well as any queries I had regarding the property I was interested in.

Sarah · 13 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Sarah, thank you for your review. We’re delighted to hear you had such a positive experience with our Worcester team, and especially with Alice. Keeping our clients fully updated throughout the process is really important to us, so it’s great to know the communication made a difference.

5/5

Google

Nicol & Co are absolutely brilliant. From buying our first home with them 3 years ago to now selling that house with them and buying another house with them, I don’t have a single bad thing to say. Through viewing different properties we have dealt with a lot of different estate agents but honestly none of them come close to the service Nicol & Co provide. Every single person I’ve spoken to has been kind, friendly, and professional. Nothing is too much trouble and if there is anything you’re unsure of they are always willing to help. Niamh at the Droitwich branch deserves a special shout out… she gave me a call when they had a property in the pipe line that was exactly what I was after. We managed to agree a sale without the property even having to go live. I honestly can’t recommend them enough and we continue to use them in the future. Huge thank you… always a 5* service from you guys.

Chloe · 13 February 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Chloe, thank you for your 5* review of our Droitwich team and your high recommendation! It has been a pleasure supporting you from your first home three years ago to this next move. Your kind words about our team’s friendly and professional service really mean a lot. Niamh will be especially pleased with the shout out, we’re so glad the off-market opportunity was the perfect match for you. Thank you again for your continued recommendation and support. We look forward to helping you again in the future.

5/5

Google

All I can say is, what a great estate agent and amazing team! I had a great vibe from the moment I met Kelly. She assured me they wouldn’t have an issue selling our house and then they did… within 24 hours of our pictures being taken! 2 people I would highly recommend Niamh and Kelly but honestly they are all great!

David · 13 February 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi David, thank you for your amazing 5* review of our Droitwich team and your high recommendation! We are absolutely delighted to hear that you had such a positive experience with us from the very first meeting. It is great to know that Kelly gave you confidence from the outset and that we were able to deliver so quickly, selling your home within 24 hours of the photos being taken is an incredible result. Niamh, Kelly and the whole team will be thrilled to read your kind words.

5/5

Google

Alice Bennet in the Worcester branch. Is excellent. I’m a difficult customer and she made sure I got an offer accepted on my house. Well done Alice.

Rob · 13 February 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Rob, thank you for your 5* review of our Worcester team and for naming Alice too. We are so pleased to hear that Alice provided you with excellent service and supported you throughout the process. Securing an accepted offer is always a great milestone, and we are delighted she was able to help you achieve that. Alice and the Worcester team will really appreciate your kind words.

5/5

Google

Very pleased with an efficient service from Nicol and Co at Barbourne. Especially Alice, keeping me continually informed as to the progress of my purchase, and always being very quick to return calls and queries. Thank you!

Lindy · 13 February 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Lindy, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you were continually informed on the progress of your purchase with calls and queries answered quickly! Should you need, the team are always happy to help!

5/5

Google

Nicol & Co have dealt with the sale of my mother’s house. Alice Bennett (sales) and Robin McKenzie (valuation) have been particularly helpful, friendly and efficient, but I can’t really fault any of the team at the Worcester office that have dealt with our sale as they have all been responsive, helpful and informative.

Paul · 13 February 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Paul, thank you for your 5* review of our Worcester team. We’re so pleased Alice, Robin, and the rest of the Worcester team were able to support you so well throughout the sale. Your kind feedback is really appreciated - wishing you all the best.

5/5

Google

The whole team at Nicol & Co were very supportive throughout the whole process of us buying our first home. Great customer service and communication throughout. Always polite, professional and they replied and assisted with any queries we had. We mainly communicated with Chloe who was great throughout the process keeping us informed and updated about the process and answering any concerns or questions we had. We would recommend Nicol & Co to others going forward.

Imogen · 25 January 2026 · Nicol & Co Droitwich

Agent replied · 27 January 2026

Hi Imogen, thank you for your 5* review of our Droitwich team and your high recommendation! We’re so pleased to hear that the whole team at Droitwich were able to support you throughout the journey of buying your first home. It’s fantastic to know that you received great communication and customer service every step of the way. Chloe is an absolute asset to the team, and we’re glad to hear she kept you informed and addressed any concerns you had. Wishing you all the best.

5/5

Google

From my initial enquiry right through to the completion of my purchase I was impressed with the professionalism and knowledge of ALL staff, in particular Chloe Faizey from the Droitwich office, she was proactive with updates and a great understanding of the process! She showed patience and empathy. I now have my forever home! I have no hesitation in recommending Nicol and Co Droitwich :)

Paula · 23 January 2026 · Nicol & Co Droitwich

Agent replied · 27 January 2026

Hi Paula, thank you for your 5* review of our Droitwich team and your high recommendation. We’re absolutely thrilled to hear that you had such a positive experience with us from start to finish. Chloe and the rest of the team work hard to ensure our clients receive the best service, and it’s wonderful to know that her proactive updates, patience, and empathy made such a difference in your journey. Wishing you all the best.

5/5

Google

I have been corresponding closely with Millie Nokes throughout the process of searching for a property. Millie was brilliant throughout the whole process, she continued to send me suitable properties within my budget and even when the market was quieter, she would check in to see how I was getting on. Great service, thank you Millie and Nicol and Co

Alice · 22 January 2026 · Nicol & Co Droitwich

Agent replied · 27 January 2026

Hi Alice, thank you for your 5* review of our Droitwich team. We’re delighted to hear that Millie provided such excellent support throughout your property search. She’s a real asset to the team, and we’ll be sure to pass on your comments to her. Wishing you all the best.

5/5

Google

I recently dealt with Kelly and Mia. Kelly was so professional and knowledgeable on my property and the area I live in. She really knows her job well and I would have no hesitations in recommending Nicol&Co because of her. She’s a real asset to the company. Katie

Ricky · 21 January 2026 · Nicol & Co Droitwich

Agent replied · 27 January 2026

Hi Ricky / Katie, thank you for your 5* review of our Droitwich team and your high recommendation! We’re glad you had such a positive experience with Kelly and Mia, and we really appreciate your recommendation!

5/5

Google

Chloe, Niamh, Millie, Mia and Dan at Droitwich are a great team. They’re friendly, professional and approachable, with clear communication throughout. I’m always happy to recommend them to sellers.

Bianca · 12 January 2026 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Bianca, thank you for your 5* review of our Droitwich team and your recommendation Chloe, Niamh, Millie, Mia and Dan at Droitwich really appreciate the recommendation. We’re delighted to hear that our friendly, professional approach and clear communication have made a positive impression, and it’s always a pleasure working with you.

5/5

Google

I would like to say a big big thankyou to Millie and especially Dan for helping us from start to finish with our move Dan was always there to help and he would always ring me back or email And each and everyone at Nicol Oh and lovely Jane she’s followed our journey on the house viewings and there’s been a few Thankyou so so much Debbie hyslop

Debbie · 9 January 2026 · Nicol & Co Droitwich

Agent replied · 16 January 2026

Hi Debbie, thank you for your 5* review of our Droitwich team. Supporting our clients from start to finish is something we take great pride in, so it’s fantastic to hear that you felt supported throughout your moving journey. Dan, Millie, Jane, and the wider team will be delighted to know their help, communication, and commitment made a difference for you - especially across multiple viewings. We would like to say a big thank you for your kind words and wish you all the best.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.

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