Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

242

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,226 reviews on Google only. Show every review

5/5

Google

We dealt through Alice Bennett of Nicol & Co. Worcester office. We have to say Alice was very efficient in everything she did for us to reach a successful sale. The most important thing in this whole stressful process is communication; keeping us regularly informed and updated. Alice was exceptional all the way through and we’d have no hesitation in recommending her and Nicol & Co to anyone looking to sell their home.

Malcolm · 11 May 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Malcolm, thank you for your 5* review of our Worcester team and your kind recommendation. We are delighted to hear that Alice was so efficient throughout your sale and that her communication, keeping you regularly informed and updated, made a real difference during what can be such a stressful process. Clear, consistent communication is exactly what Alice strives for at every stage, so it is wonderful to know that came across so strongly for you. Thank you again for placing your trust in us, and we wish you every success with what comes next.

5/5

Google

As first-time buyers, searching for your first home is always daunting. My partner and I have found our experience with Nicol Co Estate Agents to have gone extremely smoothly. They've answered endless questions and been incredibly informative at every step. A special shout-out to Alice, who has been absolutely phenomenal over the past few weeks helping us navigate the home-buying process.

Mando · 11 May 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Mando, thank you for your 5* review of our Worcester team. We are delighted to hear that your experience as first-time buyers has gone so smoothly, and that endless questions were always met with informative and supportive answers at every step. Alice will be especially pleased to know that she has been absolutely phenomenal in helping you and your partner navigate the home-buying process over the past few weeks. Buying your first home can feel daunting, so making the journey as clear and reassuring as possible is something the whole team takes real pride in. Wishing you every success with the rest of the process, and every happiness in your new home when the day comes.

5/5

Google

Alice was very proactive and supportive with helping us to secure our onward purchase quickly.

Sarah · 11 May 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Sarah, thank you for your 5* review of our Droitwich team. We are delighted to hear that Alice was so proactive and supportive in helping you secure your onward purchase quickly. Keeping things moving and providing clear, dependable support during such an important step is something we take real pride in, so it is great to know Alice delivered that for you. Thank you again for your kind words, and we wish you every success with the move ahead.

5/5

Google

Really helpful staff who kept in touch to let us know progress

Deborah · 11 May 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Deborah, thank you for your 5* review of our Droitwich team. We are delighted to hear that the team was really helpful and kept in touch to let you know progress throughout. Keeping our clients fully informed at every stage is something we genuinely care about, so it is wonderful to know that made a difference. Thank you again for taking the time to share your experience.

5/5

Google

Kat was absolutely amazing! Despite acting for our seller, she was very helpful to us in chasing our estate agent who was very poor in responding. We got much better support from Kat who always had a useful update. Strongly recommend.

Nicola · 13 April 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Nicola, thank you for your 5* review of our Worcester team. We are delighted to hear that Kat made such a positive impact on your experience. Even when acting for the seller, Kat always aims to ensure that communication is clear, proactive, and supportive for everyone involved in the transaction. We know how important timely updates are, so it is great to hear that her efforts helped keep things moving and gave you the clarity you needed. Your recommendation means a great deal to us, and we will be sure to pass your feedback on to Kat.

5/5

Google

Kat, Alice and the team were phenomenal. They went above and beyond to ensure the sale and subsequent purchase of our dream home went ahead promptly. Kat was absolutely fantastic and couldn't recommend a better estate agent if we tried. Thank you for everything. Emma and Simon.

Emma · 6 April 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Emma, thank you for your 5* review of our Droitwich team and your high recommendation. t truly means a lot to Kat, Alice and the whole team to hear that you felt supported throughout both your sale and the purchase of your dream home. Moving home can be such a significant and sometimes stressful journey, so we are delighted that Kat was able to go above and beyond to keep everything progressing smoothly and promptly for you. Your recommendation genuinely means the world to us.

5/5

Google

I highly recommend Nicol & Co, Dan and Chloe were first class, thank you for keeping us updated and for all the chasing.

Louise · 6 April 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Louise, thank you for your 5* review of our Droitwich team and your high recommendation! Dan and Chloe will be absolutely delighted to hear your feedback. Keeping our clients updated and making sure everything keeps moving is a huge part of what we pride ourselves on, so it’s lovely to know that made a difference. Wishing you all the very best in your new chapter, and if we can help with anything in the future, we’re always here.

5/5

Google

Sale achieved very quickly through Alice Bennett and the team. An easy process from the beginning, with lots of professional support. Multiple viewings and offers in quick time.

Alan · 6 April 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Alan, thank you for your 5* review of our Worcester team. We are delighted to hear that your sale was achieved so quickly and that you found the entire process smooth and straightforward. Alice Bennett and the team work hard to ensure every client feels well supported from start to finish, so it is wonderful to know that came through in your experience. Generating multiple viewings and offers in a short time is always our aim, and we are pleased we could deliver that for you.

5/5

Google

The BEST in Worcester. I work with Nicol and Co on a daily basis and their service and assistance is second to none. It is always a joy to have Heather, Sophie and Bridget come out to site every week and are such a great help with the sales and marketing side of things. Alice, Jake, Alex, Kat, Molly and of course Matt are also amazing and are always quick to respond to any queries. Steve the photographer also takes the best photos. If you want an Estate Agents that offer the full package in every aspect, they really are worth every penny!!! Thanks guys

Natalie · 6 April 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Natalie, thank you for your amazing 5* review of our Worcester team. To be described as the best in Worcester is such high praise, and we are genuinely grateful for your continued trust and collaboration. It is fantastic to hear that our sales and marketing support is making a real difference on a daily basis. Heather, Sophie and Bridget will be delighted to know their weekly visits and hands-on approach are so valued. Alice, Jake, Alex, Kat, Molly and Matt always aim to be responsive and proactive, so your recognition of their quick communication is greatly appreciated. And we could not agree more about Steve, great photography plays such an important role, and he consistently delivers. Thank you again for your partnership and support. We look forward to continuing to work together and achieving even more great results.

5/5

Google

We Have been going through the process of buying a house through Nicol and Co, every time I have called everyone has been so nice and helpful. Alice has been a key contact through the process and has been brilliant! She has been very quick in regards to sorting things and making the process so much quicker and easier! Great estate agents!

Abbey · 6 April 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Abbey, thank you for your 5* review of our Worcester team. We are delighted to hear that your experience of buying has been such a positive one. It is great to know that every time you have called, the team has been helpful and supportive, that is exactly what we aim for. Alice will be especially pleased to hear your kind words. She works hard to keep things moving and make the process as smooth and straightforward as possible. Thank you again for your recommendation, and we wish you every happiness in your new home.

5/5

Google

My experience with Nicol & Co has been exemplary. They’re on the ball, quick to respond, proactive and so efficient. I loved the use of technology, but it was the personal touch that made the real difference. I’ve bought/sold a fair few houses over time, and this experience was so much better than my previous experiences with some other agents. Special mentions to Alice, Jake and Alex. Alice was my initial point of contact, and helped me with the purchase side of things. Jake and Alex with the sale side things. In all fairness the whole office are superb… slick, efficient, friendly… couldn’t ask for me. Highly recommended.

Neil · 6 April 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Neil, thank you for your 5* review of our Worcester team & high recommendation. We are delighted to hear your experience with the team has been exemplary. It is great to know that you felt we were on the ball, proactive and quick to respond throughout. We are especially pleased that you appreciated the balance between our use of technology and the personal touch, that combination is exactly what we aim to deliver. Alice, Jake and Alex will be so pleased with your special mentions. Supporting you on both the purchase and sale side and making the process smoother than previous experiences is the highest compliment we could receive. Thank you again for your recommendation and for placing your trust in the whole team.

5/5

Google

A pleasure to work with Kat during our buying process 5🌟’s …

Kirsty · 6 April 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Kirsty, thank you for your 5⭐ review of our Worcester team and for naming Kat too. We are thrilled to hear that it was a pleasure working with Kat during your buying process. She is truly dedicated to making the experience smooth and enjoyable for every client.

5/5

Google

We have had a fantastic experience with Nicol & Co Droitwich with both the sale of our house and purchase of our new house! Chloe, Dan P and Mia are just some of the amazing team members who have helped us out along the way. For what is a very stressful situation, they always responded to any questions so quickly! Chloe made sure to always keep us updated when she could and answered any queries we had with ease. Thank you to the whole team 🤩

Hannah · 30 March 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Hannah, thank you for your 5* review of our Droitwich team. Moving home can certainly be a stressful time, so it is great to know that Chloe, Dan P and Mia were able to support you with clear communication, quick responses and regular updates throughout the process. Chloe will be especially pleased to hear your kind words about keeping you informed and answering your queries with ease. We will make sure your feedback is shared with the whole team. Thank you again for trusting us with both your sale and purchase. We wish you every happiness in your new home and are always here if you need us in the future.

5/5

Google

Brilliant work experience with the marketing team with Sophie and Bridget and the sales team - Alex, Jake, Alice, Molly, Kat, Lucy, Robin and Heather!

Harry · 30 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Harry, Thank you so much for your fantastic feedback! We’re delighted to hear you had a brilliant work experience with our marketing team, Sophie and Bridget will be so pleased to know they made a positive impact. It’s also great to hear such kind recognition for our sales team, Alex, Jake, Alice, Molly, Kat, Lucy, Robin and Heather. We’re incredibly proud of the supportive and collaborative environment they help create. It was a pleasure having you with us, and we’re so glad your time across both teams was such a positive experience. We wish you every success moving forward and would love to welcome you back in the future!

5/5

Google

I have been very impressed with Nicol & Co throughout the whole conveyancing process. From the valuation stage, they gave a vibe of real professionalism and have maintained this throughout. Alice has always been at hand to deal with queries and keep me in the loop. Communication has always been excellent and timely, leading to a successful offer on my property. Throughout the sale process, Kat has been absolutely fantastic. we hit some rocky roads along the way, which were largely out of our control, and she helped immensely in getting the sale secured. I felt she went the extra mile to pull out all the stops. Fully recommend.

James · 30 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi James, thank you for your 5* review of our Worcester team and your high recommendation! We’re delighted to hear that you felt supported throughout the entire conveyancing process. Alice and the team will be thrilled to know their communication and professionalism made such a positive difference. Congratulations on your successful offer, and thank you for the recommendation!

5/5

Google

Had a great experience buying a property with Nicol & Co. Alice and Alex were very friendly and knowledgeable when showing me round the property. Alice was incredibly helpful in getting the purchase sorted quickly and easily. I would highly recommend using their services.

Steve · 30 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Steve, thank you for your 5* review of our Worcester team. We are delighted to hear that you had a great experience purchasing your property. Alice and Alex will be especially pleased to know that their friendliness and knowledge made a positive impression, and that Alice’s support helped ensure your purchase was completed quickly and smoothly. Providing a professional, efficient and personable service is something we take great pride in, so it is fantastic to see this reflected in your experience!

5/5

Google

Very supportive experience from, Jake. Made the process straight forward and hoping things continue that way. Thanks again!

Alex · 30 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Alex, thank you for your 5* review of our Worcester team and for naming Jake too. It's great to hear that you have had a very supportive experience with the process being straight forward!

5/5

Google

The staff at Nicol and Co were very friendly and helpful when going through the process of selling my house.

Matthew · 30 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Matthew, thank you for your 5* review of our Worcester team. It's great to hear that everyone was very friendly and helpful. Should you need, the team are always happy to help!

5/5

Google

Nicol have sold our house STC within a week of going on the market. The team responded quickly with any amendments to the sales particulars and kept us fully informed of appointments for viewings, feedback and progression of the sale. Thanks to all the team and to Alice Bennett and Robin McKenzie for promoting and securing our sale in a professional and friendly manner.

David · 23 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi David, thank you for your 5* review of our Worcester team. We are delighted your home was sold STC within just a week, fantastic news. It is great to hear that you felt well informed throughout and that the team’s quick responses and clear communication made the process smooth. Alice and Robin will be so pleased to read your kind words.

5/5

Google

Alice, what a superstar! Genuinely so efficient, helpful, friendly and wanted to help us. we sold before even marketing our property and that was down to Alice! thank you, let's get in the new house :)

Hannah · 23 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Hannah, thank you for your 5* review of our Worcester team. . We are absolutely delighted to hear about your experience with Alice. She truly is a superstar, and your kind words about her efficiency, friendliness, and dedication mean a great deal to our whole team. Selling before the property even went to market is an incredible result, and we are so pleased she was able to make that happen for you. Congratulations on your sale, and we are excited for you as you move into your new home. If you need anything at all during the next steps, we are always here to help.

5/5

Google

Spoke to Alex on the phone he was unbelievably helpful , credit to the company

Harry · 16 March 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Harry, thank you for your 5* review of our Worcester team. We are thrilled to hear that Alex was unbelievably helpful when you spoke with him. We are very proud to have him on our team, and it is wonderful to know his support made such a positive impression. We will be sure to pass on your kind words!

5/5

Google

A great process from start to finish. Valuation Manager Kelly told us they would sell the house before listing it and they did!! And office Manager Chloe was fantastic, keeping us updated every step of the way. Couldn't be happier.

Jason · 13 March 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Jason, thank you for your 5* review of our Droitwich team! We’re thrilled to hear you had a great experience from start to finish. Kelly will be delighted that her strategy delivered as promised, and that the sale was secured before going to market. It’s also wonderful to hear how helpful Chloe was in keeping you updated throughout. Wishing you all the best.

5/5

Google

Easily the best estate agent in the area. Great customer service. Millie and Mia have gone above and beyond in supporting me and my partner to find our first home.

James · 13 March 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi James, thank you for your amazing 5* review of our Droitwich team. Being described as the best estate agent in the area truly means a lot to us! We’re delighted to hear that Millie and Mia went above and beyond to support you and your partner in finding your first home. That is such a special milestone, and we’re so pleased they could be part of the journey and make the experience a positive one for you both. Congratulations on your first home, and thank you again for choosing Nicol & Co. If we can help in any way in the future, we’re always here for you.

5/5

Google

The team at Nicol and Co were great. We were kept informed at all times during our search for a property. Dan and the team are a great example and of how businesses should be. Thanks all

Simon · 13 March 2026 · Nicol & Co Droitwich

Agent replied · 13 April 2026

Hi Simon, thank you for your 5* review of our Droitwich team. We’re delighted to hear you felt well informed throughout your property search, that’s exactly the experience we aim to provide. Dan and the whole team will really appreciate your feedback. It was a pleasure supporting you, and we’re always here if you need anything in the future

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.

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