Trusted Agent profile Β· Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

242

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,226 reviews on Google only. Show every review

5/5

Google

I have been dealing with Alice Bennet during the process of my house going on the market. Alice has kept me informed at every stage with a lovely confident and reassuring manner making he process so much easier and stress free. Her attention to detail regarding the prospective buyer has been excellent, keeping me informed of every detail and guiding me to a fantastic result. I bought my house from Nicol and Co, I also used their letting agent and have had nothing but 5 star treatment from them.

Jo Β· 11 July 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Jo, Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear about your experience with Alice. She takes great pride in keeping her clients informed and making what can often be a stressful process feel as smooth and reassuring as possible, so she'll be thrilled to read your kind words. It's especially rewarding to know that you've trusted Nicol & Co to help you buy, let and now sell your home, and that we've been able to provide a consistently five-star experience throughout. Thank you for your continued trust and support, it really does mean a great deal to us. We wish you all the very best with the next chapter, and we're here if there's anything else you need along the way.

4/5

Google

Overall a positive experience with decent communication and prompt responses. I would recommend Nicol & Co for anyone looking for experience and efficiency in an agent.

Jake Β· 11 July 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Jake, thank you for your review! We're delighted to hear you had a positive experience with us and that you found our communication prompt and helpful throughout the process. Your recommendation means a great deal to the team, and we're grateful you chose Nicol & Co. We wish you all the best and are here if we can help you again in the future.

5/5

Google

Amy at Nicol and Co was really helpful in the sale of our house and the purchase of our new house. She kept in touch on a weekly basis, pushed for updates from solicitors and the other parties involved and answered questions quickly. Thank you for all your help. Other staff also provided excellent customer service in the initial process of putting the house on the market, recommending local companies for solicitors, home buyer surveys and removal companies and answering any other questions.

Emily Β· 11 July 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Emily, thank you for your 5* review of our Droitwich team. We are delighted to hear that Amy was so helpful throughout both the sale of your house and the purchase of your new home. Keeping in regular contact, chasing solicitors and the other parties involved, and answering questions quickly is something Amy takes real pride in, so she will be thrilled to hear your feedback. It is also lovely to know that the team was able to support you in the initial stages with local recommendations and any other questions you had. Making the process as smooth and straightforward as possible is exactly what we strive to do for every client. Thank you again for your kind words, and we wish you every happiness in your new home.

5/5

Google

I recently purchased a property with Nicol & Co, and can honestly say that they exceeded all of my expectations. Throughout the process, from first viewing until picking up my keys, they were informative, helpful and professional. Jayne conducted the first viewing, and was professional and informative. She had a great knowledge of the property, and ensured that I left the viewing with all of my questions answered. Amy Griffiths and Dan Peace dealt with the sales progression and were both amazing. I received regular, unprompted updates about the sale at least once a week. This meant that I felt reassured throughout the entire process and knew exactly what stage we were at and what was going on. They took it upon themselves to chase solicitors and ensure that the sale progressed without unnecessary delays. Throughout the process I had contact with many other members of the team, all of which were great! Upon picking up my keys, I received a β€˜new home’ box which was an absolutely lovely touch. It included everything you need when first walking into a house, such as toilet roll and bin bags! It also had a few extra goodies that were a really nice touch. As a first time buyer, Nicol and Co have made my purchasing experience a very positive one. I would definitely recommend them to anyone I know :)

Beth Β· 11 July 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Beth, thank you for your 5* review of our Droitwich team and your high recommendation. We are absolutely delighted to hear that we exceeded your expectations throughout your purchase - that really means the world to us. Jayne will be pleased to know that the first viewing left such a positive impression and that you felt all of your questions were answered. Amy and Dan will be especially thrilled with your feedback. Providing regular, unprompted updates and chasing solicitors to keep things progressing smoothly is something they both take real pride in, so it is wonderful to hear that this made you feel reassured and informed at every stage. As a first-time buyer, we know how significant and sometimes daunting the process can be, so making your experience as positive and straightforward as possible is exactly what we aim for. We are so glad the new home box was a lovely surprise too - it is just a small gesture, but we hope it made moving in that bit easier. Wishing you every happiness in your new home, and thank you again for taking the time to share your experience.

5/5

Google

Dan and the team from Nicol and co. will go above and beyond for you when you are in the process of selling your home. This is the personal experience I had when consulting Dan on the Droitwich home of my mother which was being sold after her death. Trying to manage everything from a distance in a challenging market and a property which wasn't in the best state was all A LOT for me to personally manage - Dan was compassionate, but factual. Direct but with care. His expertise cut through all the advice from probate solicitors, AI & friends - about what to do and he spoke specifically for my situation about the optimal way to move forward. This advice was so gratefully received and lifted a great weight off my shoulders. Nicol and Co truly are a local expert and I would have no hesitation in writing this review for them.

Abigail Β· 11 July 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Abigail, thank you for your 5* review of our Droitwich team and for taking the time to share your experience in such detail. We are so sorry for the loss of your mother, and we are truly glad that Dan and the team were able to support you through what must have been an incredibly challenging time. Managing a property sale from a distance, especially in difficult circumstances, is a lot to carry - so it is wonderful to hear that Dan's compassionate, factual and direct approach helped lift some of that weight from your shoulders. Cutting through the noise and providing clear, tailored advice for each client's unique situation is something Dan takes real pride in, and your kind words will mean a great deal to him and the whole team. Thank you again for your trust and recommendation.

5/5

Google

Did a great job selling the house for us and keeping us in the loop with sales progress.. Team and particularly Amy worked tirelessly to make our move smooth and effective. Highly recommended.

Dr Β· 11 July 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Jon, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that the sale of your house went so well and that we kept you in the loop throughout. Amy will be especially pleased to hear your kind words. Working tirelessly to make the move as smooth and effective as possible for our clients is something Amy takes real pride in. Thank you again for choosing us, and we wish you every happiness in your new home.

5/5

Google

Message: Having used Nicol & Co to manage our rental property for several years and having been impressed with their professionalism they were the natural choice when we decided to sell the property.I am pleased that the decision was the correct one and having just completed the sale I must thank them for the professionalism and commitment they showed to get the sale over the line. A really strong point in their organisation is their sales Progressor, Amy Griffith ,who clearly understands the importance of regular communication with all parties. I would have no hesitation in recommending Nicol & Co as either a sales or letting agent.

Sharon Β· 11 July 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Sharon, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that you chose us for the sale of your property after several years of working together on the lettings side, and that the decision proved to be the right one. It is wonderful to know that we were able to deliver the same level of professionalism and commitment throughout the sale process. Amy will be especially pleased to hear your kind words. Regular, clear communication with all parties is absolutely crucial when progressing a sale, and Amy works hard to ensure that everyone feels informed and supported at every stage. Your trust in us, both as a letting agent and now as a sales agent, means a great deal to the whole team. Thank you again for taking the time to share your experience.

4/5

Google

Alice, Jake and Molly have all been very helpful with the purchase of our potential new home so far. They have been very willing to answer questions, send referrals for quotes for surveyors to help us out amd generally keeping in contact with us and keeping everyone updated. This is the first time we have ever moved home and everyone says its the most stressful thing you can do, so far with all the help and support I have received this has been far from the case. Keeping everything crossed it goes smoothly for the remaining part! 😊

Beth Β· 11 June 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Beth, thank you for your review! We're delighted to hear that Alice, Jake and Molly have been able to support you throughout your home-buying journey. Buying your first home is a huge milestone, and we know it can sometimes feel overwhelming, so it's wonderful to hear that our team's communication, guidance and support have helped make the process feel much less stressful. We always aim to keep our clients informed every step of the way and are pleased that you've found this helpful. Thank you for placing your trust in us. We'll continue to do everything we can to ensure the remainder of the process goes as smoothly as possible. Wishing you all the very best, and we look forward to helping you reach the finish line and into your new home.

5/5

Google

Fantastic service, never known a house sale to complete within 8 weeks from offer! Thank you Alice and the team for all your hard work!

Kayleigh Β· 11 June 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Kayleigh, thank you for your 5* review of our Worcester team! We are delighted to hear that you were pleased with the service and that your sale completed within eight weeks of accepting the offer. Alice and the team work incredibly hard to keep everything moving smoothly, so your feedback means a great deal to us. We will be sure to pass your thanks on to her. It was a pleasure to support you through your move, and if we can help you again in the future, we would be delighted to do so.

5/5

Google

My experience with Nicol and Co has been a positive one. They have been very knowledgeable, informative and friendly. They have been quick to respond to queries and as a first time buyer have been very helpful. Alice was very helpful.

Duncan Β· 11 June 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Duncan, thank you for your 5* review of our Worcester team. We are delighted to hear that your experience as a first-time buyer has been such a positive one. Being knowledgeable, informative and quick to respond to queries is something we take real pride in, especially when supporting clients through their first purchase. Alice will be particularly pleased to hear your kind words - making the journey as clear and reassuring as possible is exactly what she aims for. Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.

5/5

Google

The team at the Worcester office provided a five star service in all respects during my recent purchase. They were helpful, friendly and professional throughout. A special thanks to Kat for her positivity and communication skills in progressing the sale. I was delighted that we were able to exchange contracts in a matter of weeks. Would definitely recommend.

Stefan Β· 11 June 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Stefan, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that you found the team helpful, friendly and professional throughout your recent purchase. Kat will be especially pleased to hear your kind words about her positivity and communication skills. Keeping things progressing smoothly and working hard to achieve exchange in a matter of weeks is something Kat takes real pride in. Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.

5/5

Google

We had a fantastic experience from start to finish. A special mention to Kat, who was always on the ball, kept us updated throughout, and was quick to respond whenever we had any questions. One thing that really stood out was how quickly the team got our house on the market. We had already found a property we loved and wanted to secure it as quickly as possible, so getting our sale underway fast was incredibly important. Thanks to their efficiency, we were able to get our property listed and sold quickly, which put us in a position to agree a sale on our dream home. The communication throughout the process has been excellent and we've felt supported every step of the way. We'd happily recommend them to anyone looking to buy or sell a property.

Matt Β· 11 June 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Matt, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that you had such a fantastic experience from start to finish. Kat will be especially pleased to hear your kind words. Being on the ball, keeping clients updated throughout and responding quickly to questions is something Kat takes real pride in. It is wonderful to know that the team was able to get your house on the market so quickly when speed was so important to you. Moving fast to help you secure your dream home is exactly what we aim for, and we are thrilled that our efficiency made such a difference. Your feedback about the excellent communication and feeling supported every step of the way means a great deal to the whole team. Wishing you every happiness in your new home.

5/5

Google

Friendly and enthusiastic staff who delivered a very quick sale for us. Jake and Alice particularly helpful. Thanks!

Michael Β· 11 June 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Michael, thanks for your 5* review of our Worcester team! We are delighted to hear that Jake and Alice were particularly helpful and that the team delivered such a quick sale for you. Working hard to keep things moving quickly and make the process as smooth as possible is something we really care about. Your kind words truly motivate the whole team. Thanks again for sharing your experience!

5/5

Google

The Droitwich branch of Nicol and Co have kept us sane over the last 9 months! Over the long and tiresome process of buying our first house with our sellers pulling out of 2 different properties, Chloe, Dan and Amy have been superstars keeping us updated and in the loop at every stage, couldn't have asked for a better team!

Laura Β· 11 June 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Laura, thank you for your 5* review of our Droitwich team. We are so pleased to hear that Chloe, Dan and Amy were able to support you through what sounds like a particularly challenging nine months. Buying your first home is a significant milestone, and having sellers pull out of two different properties along the way must have been incredibly frustrating. Keeping you updated and in the loop at every stage, especially through setbacks like those, is something the team works hard to deliver - so it means a lot to hear that it made such a difference. Your kind words about them being superstars will genuinely make their day. Wishing you every happiness in your new home, and congratulations on finally getting there!

5/5

Google

The team are very good! They work harder then any other estate agents to get the job done!! I would use them again.

Sh Β· 11 June 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Sh, thank you for your 5* review of our Droitwich team and for saying you would use us again! We are delighted to hear that you felt the team worked so hard to get the job done for you. Going the extra mile for our clients is something we genuinely care about, so your feedback means a great deal. Thanks again for your kind words, and we are here whenever you need us next!

5/5

Google

Nicol & Co have been brilliant with the sale of our property, a bit of a shaky start with a nervous buyer eventually pulling out- these things happen, but the property was promptly relisted and a rapid successful sale process the next time round. Communication excellent, very personable and a positive team. Kelly, Dan, Niamh all amazing but the stand out for me is Amy- exceptional and pulled out all the stops, I felt she was genuinely as passionate as me to get everything over the line. Thanks all.

Me Β· 11 June 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi, thank you for your 5* review of our Droitwich team. We are delighted to hear that, despite the initial setback with the first buyer, the property was promptly relisted and the second sale progressed rapidly and successfully. Kelly, Dan, Niamh and Amy will all be especially pleased to hear your kind words. It is wonderful to know that you found the communication excellent and the team both personable and positive throughout. Amy will be absolutely thrilled to hear that her passion and commitment to getting everything over the line stood out for you - going the extra mile for our clients is something she genuinely cares about. Thank you again for your recommendation, and we wish you every success with what comes next.

5/5

Google

I can't thank this team enough, everyone has been super supportive and helpful. Kelly, Amy, & Niamh have been such valuable assets to my journey. I was so supported at every turn. After a very different experience during a previous purchase, I didnt know it could be made this easy!! Thanks so much for everything.

Alex Β· 11 June 2026 Β· Nicol & Co Droitwich

Agent replied Β· 11 October 2026

Hi Alex, thank you for your 5* review of our Droitwich team. We are absolutely delighted to hear that your experience has been so positive, especially after a more challenging purchase previously. Kelly, Amy and Niamh will be thrilled to know that their support made such a difference to your journey. Being there for our clients at every turn and making the process as straightforward and stress-free as possible is something we genuinely care about, so it is wonderful to hear this reflected in your feedback. Thank you again for your kind words, and we wish you every happiness in your new home.

5/5

Google

Our first time of using Nicol and co at Worcester offices. I’ve mainly been the contact point during our house purchase. I cannot find any reason for not rewarding them with 5 stars. Alice has kept in contact all the way through to get the sale on track, Jake was so helpful also. If needed we would use Nicol and co in future. Well done!!!.

Chris Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Chris, thank you for your 5* review of our Worcester team. We are absolutely delighted to hear that your first experience with us was such a positive one. It is especially rewarding to know that Alice’s consistent communication helped keep everything on track, and that Jake was able to provide the support you needed throughout the process. Buying a home can be a complex journey, so your recognition of their efforts means a great deal. Your kind words and five star recommendation truly motivate the whole team

5/5

Google

While engaging with Nicol and Co, any contact has mainly been with Alice Bennett. Alice has been really helpful, informative and very responsive to any queries I had. Alice is polite and professional in her manner and approach and I’ve really appreciated all communication with her. Thank you Nicol and Co, and thank you Alice.

Sue Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Sue, thank you for your 5* review of our Worcester team. We are delighted to hear that your experience has been such a positive one.Alice will be especially pleased to know that you found her helpful, informative, and responsive throughout your interactions. Providing clear communication and a professional, supportive approach is something we take great pride in, so it is wonderful to see this reflected in your feedback. We truly appreciate you taking the time to share your experience, and we look forward to supporting you again in the future.

5/5

Google

Alice Bennet was fantastic. She was always on hand to answer my questions. I would definitely recommend Nicol and Co . And especially Alice.

Zoe Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Zoe, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice was fantastic and always on hand to answer your questions. Providing responsive and supportive service is something we truly value, and it is great to know Alice delivered that for you. Should you need, the team are always happy to help!

5/5

Google

Alice was absolutely brilliant, we made an offer, and within the hour (on a Friday EOB) we had an offer accepted, great job

Daniel Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Daniel, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice was absolutely brilliant and helped get your offer accepted within the hour, and on a Friday end of business no less. Moving quickly when it matters most, so our clients do not have to wait, is something we take real pride in, so it is great to know Alice delivered that for you. Thank you again for your kind words, and we wish you every success with the next stage!

5/5

Google

The team, especially Alice, was really helpful and answered any questions I had

Hannah Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Hannah, thanks for your 5* review of our Worcester team. Alice will be especially pleased to hear that she was really helpful and on hand to answer any questions you had. Being approachable and taking the time to make sure our clients always feel supported is something we really care about, so it is great to know Alice delivered that for you. Thanks again for sharing your experience!

5/5

Google

Kat and the whole team at Nicol & Co were absolutely fantastic in helping us through the purchase of our first home. She talked us through the entire process from start to finish, chased solicitors end over end and took away all the stress for first time buyers. I would definitely recommend Kat and we will be using Nicol & Co in the future for any house moves!

Arran Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Arran, thank you for your 5* review of our Worcester team and your high recommendation! We are delighted to hear that Kat was absolutely fantastic in helping you through the purchase of your first home. Talking first-time buyers through the entire process, chasing solicitors end over end and taking the stress away is exactly what Kat aims for, so it is wonderful to know that came across. Wishing you every happiness in your new home, and we look forward to helping again whenever the time comes for your next move.

5/5

Google

Very good company, did exactly what was promised and sold the house at a price some competitors said was extremely unlikely. The office was very professional when I walked in, the employee at the front desk immediately stopped what she was doing and stood up to greet me. Only a small thing but it left an impression

Harry Β· 11 May 2026 Β· Nicol & Co Worcester

Agent replied Β· 11 October 2026

Hi Harry, thank you for your 5* review of our Worcester team. We are delighted to hear that we did exactly what was promised and achieved a sale price that some competitors said was extremely unlikely. Setting realistic, ambitious expectations and then delivering on them is something we take real pride in. It is also lovely to hear that your first impression of the office was such a warm one - those small moments matter, and we will make sure to pass your feedback on to the team. Thank you again for choosing us, and for taking the time to share your experience.

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Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum.

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