Trusted Agent profile · Worcestershire
Verified
★★★★★
1,683 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.
1,231
Reviews on Google
All 2 offices
210
Reviews on Facebook
Business-wide
242
Reviews on The Trusted Agent
All 2 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 241 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentFirst House
Leanne helped me to buy my first home/flat and was extremely helpful. She always rang me back, kept me up to date and answered emails really quickly which i appreciate. Great service and also was lovely getting a moving in hamper. Would definitely recommend and use again.
5/5
The Trusted AgentLeanne Fletcher
Throughout the sale process I found Leanne to be an effective communicator both in terms of chasing solicitors etc as well as keeping me informed of progress at regular intervals. She made what proved to be a more challenging propoerty sale very straight forward.
4/5
The Trusted AgentLeanne Fletcher..
"Committed, professional and goes the extra mile." Leanne's expertise when the sale had been agreed made the experience of selling a house less stressful. Leanne chased and harried people in order to move the sale through as quickly as possible.
5/5
The Trusted AgentGreat communicator and expeditor of sales
Leanne has proven very effective at chasing progress, communicating the status to numerous family members, and refusing to give up when presented with problems. She is also though tactful and calm, someone who reassures both sides of the transaction that all is well and normal. Thanks Leanne............
5/5
The Trusted AgentExcellent service from nicol & co. Would recommend them to anyone
Leanne Fletcher has been an excellent sales progressor from the start of our purchase to completion. We would recommend her and all the team at Nicols, they have all been very helpful and courteous always returning our calls and helping with any queries we have had. Many thanks June and George Pilcher
5/5
The Trusted AgentOn the ball. Always keeping you updated week by week.
My wife and I purchased a house through Nicol & co. I must say what a grand job they all do. Starting from Paul who showed us around the property initially all the way upto John who guided us from the very beginning of the process. Not forgetting the rest of the team. Well done .
5/5
The Trusted Agentvery good would recommend to anyone, communication brilliant always on the ball
Rating only, no written review.
5/5
The Trusted AgentLeanne has been massively helpful in making the buying process quick and easy. She has been really transparent throughout the whole process making it smooth and understanding for me as a first time buyer. Will no doubt use her services for any future dealings.
5/5
The Trusted AgentExcellent proactive approach with consistent regular feedback
Nicol and Co provided outstanding support when purchasing our recent property, going above and beyond to ensure communication was effectively delivered between various parties. I would highly recommend them as a business and wouldn't hesitate in using them again. Well done.
5/5
The Trusted AgentPositive & Efficient
Nicol & Co were committed to the task of selling our home and were supportive in purchase of our new property. While the whole team are worth a mention, we must say huge thanks to John Powell who held our had through the whole process. Highly recommend to anyone their service which we in fact had my sister use them for the purchase of her first home and help with her mortgage. Thanks to Leanne Fletcher to push through the exchange process and get us where we needed to be.
5/5
The Trusted AgentLeanne was brilliant with helping us purchase our new home, i contacted her with a date if which we would like to complete in the house which was a short time, and she made it happen!! She kept in contact every step of the way, i genuinely felt as though she cared about us. Always happy to help, nothing was to much trouble, always kind and helpful.
5/5
The Trusted AgentExcellent service resulting in a quick sale
From my first meeting with Karen Smith in February when we placed my Mum's home on the market to completion in May I have been delighted with the service which we have received from Nicol and Co. It has been a refreshing change to deal with a firm of Estate Agents who are proactive in their approach. Leanne Fletcher has done a fantastic job, keeping us up to date and fully informed at every stage of the sales process. And she always responded swiftly and professionally to any questions or inquiries that we had. I would not hesitate to recommend Nicol and Co. Thank you so much, Karen, Leanne and all the other members of the team at Nicol and Co. From Deborah S
5/5
The Trusted AgentService well above any norm!
The common sense, good nature, perseverance and juggling skills necessary to bring a difficult sale to conclusion displayed by Leanne was a wonderful thing. To feel you have someone on your side in often challenging circumstances is the mark of a true professional. I know this end of the job is not for the faint hearted - Nicol and Co should be very proud to have Leanne on board! Thanks once again.
5/5
The Trusted AgentFinding our first home
Paul helped us to find our dream first home, which took many different viewings, during which Paul was friendly, professional and helpful. He was quick to contact us when a possible new home came onto the market and (unlike some other estate agents) took on board our comments on properties we viewed to help find the house to make our first home.
5/5
The Trusted AgentVery good customer service
Leanne Fletcher, at Nicol and Co, was extremely pleasant and helpful throughout the process of my house purchase and helped to move things along when they got held up. She kept me informed throughout and I have no complaints at all. Would definitely recommend.
5/5
The Trusted AgentNice, efficient service
Rating only, no written review.
5/5
The Trusted AgentExcellent service
Natasha was an absolute star giving us honest opinions and sound advice in our search for our new home. I would definitely recommend her and the agency to help you should the need arise. Thank you
5/5
The Trusted AgentFantastic, friendly service
The team at Nicol were all fantastic! Leanne did an excellent job chasing our sale through and always made sure we were kept in the loop. Efficient and professional, she was always on had to help answer any queries. Thanks Leanne!
5/5
The Trusted AgentExcellent service
Leanne provided us with excellent service during what was a complicated and drawn out purchase, because of the vendor. She helped us through it each step of the way and provided us with all the answers and assistance we required. I would happily have Leanne deal with our property again.
5/5
The Trusted AgentProfessional service.
Leanne kept me up to date with my recent sale. She was always polite, friendly and efficient. Well done and thank you.
4/5
The Trusted AgentPredrag
I would like to give big thank you to Leanne and team at Nicole and Co,for helping me with any queries and concerns during, not so straight forward, purchasing of the property. Predrag
5/5
The Trusted AgentLeanne is excellent!!
Leanne has been so helpful and supportive during what turned out to be a roller coaster of a house move! She was exceptionally patient and responsive and very supportive throughout and went the extra mile to find us a removal firm very last minute. Thank you so much for all your hard work - we are really excited to finally be moving!! : )
5/5
The Trusted AgentVery satisfied with service provision.
We were very satisfied with all aspects of the service Nicol and Co provided, and each member of the team we dealt with.
5/5
The Trusted AgentLeanne was a pleasure to deal with, and made the process of purchasing our new property much easier than expected. Wonderful service from a true professional.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.
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