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5/5
GoogleGreat service from valuation to completion of sale. Regular contacts and communication from a great team. Everyone worked really hard to ensure all issues were resolved to enable completion of our sale. Would not hesitate to recommend.Many thanks.
Margaret Β· 11 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 11 October 2026
Hi Margaret, thank you for your 5* review of our Droitwich team and for your high recommendation. We are delighted to hear that you experienced great service from valuation through to completion. Regular contact and clear communication throughout the process is something we take real pride in, so it is wonderful to know this made a difference for you. We are also pleased that the team was able to work hard to resolve any issues and get you to completion smoothly. Your kind words truly mean a great deal to everyone involved. Wishing you every happiness in your new chapter, and thank you again for taking the time to share your experience.
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5/5
GoogleAgreed the price and was sold in 5 days
Tony Β· 11 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 11 October 2026
Hi Tony, thank you for your 5* review of our Droitwich team. We are delighted to hear that your property sold in just 5 days after agreeing the price. Setting the right price from the outset and then working quickly to secure a strong buyer is something we take real pride in. Thank you again for choosing us, and we wish you every success with what comes next.
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5/5
GoogleAmy at Droitwich was super with her communication, ensuring the process was smooth and we were well informed. I would recommend the team if you were looking to buy or sell.
Louise Β· 11 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 11 October 2026
Hi Louise, thank you for your 5* review of our Droitwich team and your recommendation. We are delighted to hear that Amy kept you well informed throughout and ensured the process was as smooth as possible. Clear, consistent communication is something we take real pride in, so it is wonderful to know this made a real difference to your experience. Amy will be especially pleased to hear your kind words. Thank you again for choosing us, and we wish you every success with what comes next.
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5/5
GoogleFirst time buyer, whole process was made easy with constant updates and clear communication. Special thanks to Amy Griffiths.
Denzel Β· 11 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 11 October 2026
Hi Denzel, thank you for your 5* review of our Droitwich team. We are delighted to hear that your first-time buying experience was made easy with constant updates and clear communication throughout. Supporting first-time buyers and making the journey as clear and reassuring as possible is something we genuinely care about, so it is lovely to know this made a real difference for you. Amy will be especially pleased to hear your kind words. Wishing you every happiness in your new home, and if we can help with anything in the future, we are always here.
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5/5
GoogleMy experience with Nicol & Co from start to finish was extremely positive. Amy Griffiths kept me informed throughout with her kind and professional manner. I always felt I could phone at any time. At such a stressful time in my life, I felt supported.
I would recommend Nicol & Co 100%.
Rebecca Β· 11 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 11 October 2026
Hi Rebecca, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that your experience from start to finish was extremely positive. Amy will be especially pleased to know that her kind and professional manner helped you feel supported and that you always felt you could phone at any time. Moving home can be such a stressful journey, so supporting our clients through that process is something Amy and the whole team genuinely care about. Your recommendation means a great deal to us all. Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.
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5/5
GoogleNichols have been absolutely amazing throughout my buying experience with them. The first property fell through despite them doing everything they could, and the second (which Iβve just exchanged on π) was very complicated and they were fantastic throughout - patient, diligent and utterly kind. Even though they were acting for their sellers, I never once felt pressurised and it felt like they were acting for me too!
Special thanks to Dan, but also to everyone else who were all extremely helpful, professional and kind.
I wouldnβt hesitate to recommend them as Estate Agents and will certainly use them myself should I ever need to move again. Thank you! βΊοΈ
Gemma Β· 11 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 11 October 2026
Hi Gemma, thank you for your 5* review of our Droitwich team and your high recommendation! We are absolutely delighted to hear that you have just exchanged on your new home - huge congratulations! It is wonderful to know that despite the first property falling through and the second being very complicated, you felt supported throughout with patience, diligence and kindness. That is exactly what we strive to do for every client. Dan will be especially pleased to hear your kind words, and it means a great deal to the whole team to know that even though we were acting for the sellers, you never once felt pressured and felt we were looking after your interests too. Your recommendation truly means the world to us, and we wish you every happiness in your new home.
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5/5
GoogleAn absolute joy to work with, helpful and proactive, and looking to achieve a good deal for all parties!
Joshua Β· 8 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 22 August 2026
Hi Joshua, thank you for your 5* review of our Droitwich team. We are delighted to hear that working with us has been such a positive experience and that you found the team helpful and proactive throughout. Achieving a good deal for all parties is something we genuinely care about, so it is wonderful to know that came across. Your kind words truly motivate the whole team, and we wish you every success with what comes next.
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5/5
GoogleExcellent communication always friendly and helpful. Special mention to Amy Griffiths always cheerful and willing to help and keeping us informed regularly of progress on our purchase of a property. Thank you
M Β· 8 August 2026 Β· Nicol & Co Droitwich
Agent replied Β· 22 August 2026
Hi M & W, thank you for your 5* review of our Droitwich team. We are delighted to hear that you found the communication excellent and that the team was always friendly and helpful throughout your purchase. Amy will be especially pleased to hear your kind words. Keeping our clients regularly informed and being cheerful and willing to help at every stage is something Amy genuinely cares about, so it is lovely to know this made such a difference to your experience. Wishing you every happiness in your new home.
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5/5
GoogleThank you Alice, you were recommended by a friend and you certainly came up to expectations. We have been very pleased with the service you and your colleagues have given us..
Thanks again. John & Sue DM
John Β· 8 August 2026 Β· Nicol & Co Worcester
Agent replied Β· 22 August 2026
Hi John, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice came up to expectations after being recommended by a friend, and that you have been very pleased with the service throughout. Personal recommendations mean a great deal to us, so it is wonderful to know that Alice and the team were able to deliver the service you were hoping for. Looking after our clients with care and professionalism is something we take real pride in. Thank you again for taking the time to share your experience, and we wish you and Sue every happiness in your new home.
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5/5
GoogleThe Worcester team, especially Kat, were fantastic helping with our house purchase. Highly recommend
Stephanie Β· 8 August 2026 Β· Nicol & Co Worcester
Agent replied Β· 22 August 2026
Hi Stephanie, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that you had such a positive experience with your house purchase. Kat will be especially pleased to hear your kind words - helping our clients through what can be a significant journey is something she genuinely cares about. Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.
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5/5
GoogleRight from the very first meeting when Robin met me at the property I was selling, I had a really good feeling about working with Nicol & Co. Robin had such a positive, friendly and enthusiastic attitude, and she had good knowledge of the local area which put me at ease straight away.
After the initial meeting, most of my telephone contact moved to Alice and I cannot express how grateful I am to Alice for dealing with this sale in the professional way she did. This was probably not Aliceβs easiest property negotiation to deal with, but she handled every bump in the road proficiently.
Aliceβs communication was exceptional and she kept me updated on everything on a regular basis, even when there was little movement she still called me to keep in touch and let me know what was going on. When the final negotiations were taking place, Alice was amazing and I canβt honestly say how grateful I am to her for working so hard to get this sale completed.
After the sale was agreed, we were then lucky enough to have Kat as our "Sales Progressor". It wasn't plain sailing at all, mostly down to the buyers solicitor, but Kat was amazing and was constantly chasing them for updates and pushing them to move quicker. It was frustrating for all of us but Kat was the one who never stopped trying to move the completion forward. She kept me up to date at all times with progress reports.
I was definitely glad to have Kat working on our behalf.
Other members of the team also played their part and although I hope Iβm not missing anyone out, I would also like to thank Jackie, Tom & Jake who along with Robin and Alice all played their part in making this process a success. I would not hesitate in recommending the Worcester branch of Nicol & co to anyone looking for an estate agent.
Christy Β· 1 August 2026 Β· Nicol & Co Worcester
Agent replied Β· 22 August 2026
Hi Christy, thank you for your 5* review and your high recommendation. Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a great deal to all of us.
We're delighted to hear that Robin's friendly, enthusiastic approach and local knowledge gave you confidence from the very beginning. It's also wonderful to know that Alice's professionalism, dedication and consistent communication helped make what was clearly a challenging sale feel as smooth and supported as possible. She'll be so pleased to hear how much you appreciated her hard work, especially during the final negotiations.We're equally pleased that Kat was able to provide the persistence and reassurance you needed throughout the sales progression. We know how frustrating delays can be, particularly when they're outside anyone's control, and we're so glad her determination and regular updates made a positive difference.Thank you as well for recognising Jackie, Tom and Jake. Buying and selling a home is always a team effort, and we're proud that everyone was able to play a part in helping you reach a successful completion.Your recommendation of our Worcester team is one of the highest compliments we could receive. Thank you for trusting Nicol & Co with your sale, and we wish you every happiness in your next chapter.
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5/5
GoogleWe had the best buying experience with Nicol & Co as first time buyers.
They were very fast and efficient- especially with arranging extra viewings we had asked for on our property and answering any questions we had.
Thank you all :)
Zaina Β· 1 August 2026 Β· Nicol & Co Worcester
Agent replied Β· 22 August 2026
Hi Zaina, thank you for your 5* review of our Worcester team! We are delighted to hear that you had such a positive experience as first-time buyers. Making the journey as clear and reassuring as possible is something we genuinely care about, so it is wonderful to know that we were fast and efficient in arranging those extra viewings and answering all your questions along the way. Your kind words truly motivate the whole team. Wishing you every happiness in your new home!
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1/5
GoogleVery poor experience and a lack of basic courtesy.
The agent was supposed to return the keys to the property after completing the viewing but failed to do so. Instead of fulfilling their agreed responsibility, they are now asking me to travel to their office to collect the keys myself.
This was inconvenient, unprofessional, and showed little consideration for my time. I would have expected better communication and customer service.
Abdullah Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Abdullah, thank you for your feedback. We are very sorry to hear about your experience and understand your frustration. You were understandably inconvenienced when the keys were not returned to the property as expected following the viewing. We appreciate that being asked to travel to our office to collect them yourself was not the outcome you anticipated, and we recognise the impact this had on your time and plans. Providing a reliable and professional service is important to us, and we regret that on this occasion we did not meet those expectations. We also acknowledge your concerns regarding communication and courtesy, and we will be reviewing this matter internally to ensure appropriate procedures are followed in the future. Thank you for bringing this to our attention. Your feedback is valued and helps us improve the service we provide. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to contact us directly. We would welcome the opportunity to speak with you and address any outstanding issues.
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5/5
GoogleRecently started the process of purchasing a new property with Nicol and Co Estate Agents, Alice was the person dealing with the purchase and from the start Alice has been accommodating and helpful. If you're in the same process as me, I'd recommend talking with Alice to help make the process straightforward and stress free.
Adam Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Adam, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that Alice has been so accommodating and helpful from the very start of your purchase. Making the process as straightforward and stress-free as possible is something Alice genuinely cares about, so she will be thrilled to read your kind words. Wishing you every success with your new property, and if we can help with anything as you progress, we are always here.
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5/5
GoogleOverall a good experience, despite having the normal concerns when selling/buying, I felt reassured they were working hard in the background to achieve our common goal. Everyone I've spoken with has been polite and efficient, special mentions for Robin & Alice.
Robin you meet at the very start of your journey and that's when you know when you've chosen the estate agent well when you meet her. Alice for her tenacity and persistence in all the things involved in selling/buying. Thank you
Tim Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Tim, thank you for your 5* review of our Worcester team. We are delighted to hear that, despite the normal concerns that come with selling and buying, you felt reassured that we were working hard in the background to achieve your common goal. Robin and Alice will be especially pleased to hear your kind words. Robin will be thrilled to know that meeting her at the very start of your journey gave you such confidence in your choice of estate agent - first impressions truly matter to us. Alice will also be delighted to hear your feedback about her tenacity and persistence throughout the process. Keeping everything moving and supporting our clients through all the complexities involved is something Alice takes real pride in. Thank you again for sharing your experience, and we wish you every happiness in your new home.
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5/5
GoogleIβm very happy with the attention that I have had from Robin at the outset and from Alice through to an offer I could accept. Courteous, cheerful and efficient
Sheila Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Sheila, thank you for your 5* review of our Worcester team. We are delighted to hear that you have been so happy with the attention you received throughout your sale. Robin will be pleased to know that his support at the outset made such a positive impression, and Alice will be equally thrilled to hear that her work in bringing everything through to an offer you could accept was so well received. Being courteous, cheerful and efficient is something we take real pride in, so it is wonderful to know that this came across. Thank you again for sharing your experience, and we wish you every success with what comes next.
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5/5
GoogleNicol & Co have always been quick to help and helped us obtain our next property. Alice has kept us involved through out the process and has been a brilliant from start to finish. Amazing and thank you :) Alan & Jan Solomon
Ceri Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Ceri, thanks for your 5* review of our Worcester team! We are so pleased to hear that we helped you obtain your next property and that Alice kept you involved throughout the whole process. Being quick to help and keeping our clients fully informed from start to finish is something we really care about, so it is lovely to know that made such a difference for you and Alan and Jan. Alice will be absolutely delighted to hear your kind words. Wishing you every happiness in your new home!
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5/5
GoogleThank you Alice! Helpful, kind, efficient and quick at responding to my queries.
Heather Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Heather, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice was helpful, kind, efficient and quick at responding to your queries. Being responsive and supportive is something Alice takes real pride in, so your feedback will mean a lot to her. Thank you again for taking the time to share your experience.
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5/5
GoogleExtremely good experience with Nicol and Co. Both Jake and Alice were very helpful, supportive and offered advice as and when needed. They have been a pleasure to do business with. Thank you.
Chris Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Chris, thank you for your 5* review of our Worcester team. We are delighted to hear that you had such a positive experience. Jake and Alice will be especially pleased to know that you found them helpful, supportive and always ready to offer advice when needed. Working closely with our clients and being there at every stage is something we take real pride in. Thank you again for taking the time to share your experience, and we wish you every success with what comes next.
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5/5
GoogleWe are currently buying and selling through Nicol and Co and have had a great experience on both sides. From our first interactions with Robin within valuations through to compliance. We were fortunate to have a lot of interest in our property which made for a large amount of viewings. Alice, Jake and the team were very proactive and worked around our commitments to schedule viewings quickly and efficiently with little hindrance. While buying, we have been viewing with Heather who looks after new builds, again she worked around our schedule with short notice viewings, was very informative and new the plot and development inside out. A great team to guide you through!
Calum Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Calum, thank you for your 5* review of our Worcester team. We are delighted to hear that you have had such a great experience on both the selling and buying side. It is wonderful to know that from your first interactions with Robin through to valuations and compliance, everything felt smooth and well managed. Alice, Jake and the wider team will be especially pleased to hear that they were proactive in scheduling your viewings quickly and efficiently, working around your commitments despite the high level of interest in your property. Heather will also be thrilled to know that her flexibility, knowledge of the plot and development, and ability to arrange short notice viewings made such a positive impression. Guiding our clients through every stage with care and expertise is something we genuinely take pride in. Thank you again for your kind words, and we wish you every success as you move forward.
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5/5
GoogleAlice and her team at the Worcester branch were amazing throughout the process of helping us find our new home. They were incredibly fast, efficient, and always kept us updated every step of the way. Nothing was ever too much trouble, and they gave us lots of helpful advice that made the whole experience much less stressful. We really appreciated their professionalism, friendliness, and support, and would highly recommend them to anyone looking for an estate agent.
Owen Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Owen, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that Alice and the team were able to help you find your new home and that the experience felt so well supported throughout. Being fast, efficient and keeping our clients fully updated at every step is something we take real pride in, so it is wonderful to know this made such a difference. Alice will be especially pleased to hear that the advice and support helped make what can be a stressful process feel much more straightforward. Thank you again for your kind words, and we wish you every happiness in your new home.
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5/5
GoogleAs first-time buyers, we were completely new to the process, but Alice and her team at the Worcester branch guided us every step of the way. They were incredibly patient, never pushy, and took the time to explain everything from viewings to the final completion. Their communication was excellent, always responding to our questions quickly.
Holly Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Holly, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice and the team were able to guide you so well through your first purchase. Being first-time buyers can feel daunting, so making the journey as clear and reassuring as possible is something we genuinely care about. Alice will be especially pleased to hear that you found her patient, never pushy, and always quick to respond. Excellent communication at every stage is at the heart of how we like to work, so it is wonderful to know that made a real difference for you. Wishing you every happiness in your new home.
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5/5
GoogleFantastic service from beginning to completion. Regular updates throughout from the friendly team. Kat kept us sane until the end in what was a tricky last couple of weeks. Thanks to all.
Alison Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Alison, thank you for your 5* review of our Worcester team. We are delighted to hear that you received fantastic service from beginning to completion and that the team kept you regularly updated throughout. Kat will be especially pleased to hear your kind words. Keeping our clients supported through tricky moments, particularly in those final weeks, is something Kat takes real pride in. Your recommendation means a great deal to the whole team.
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5/5
GoogleMainly been dealing with Alice and Jake who have been great at staying in contact and keeping us in the loop whilst buying our new family home. So grateful for their hard work and to get things moving as quickly as possible.
Polly Β· 11 July 2026 Β· Nicol & Co Worcester
Agent replied Β· 11 October 2026
Hi Polly, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice and Jake have been great at staying in contact and keeping you in the loop throughout the purchase of your new family home. Working hard to keep things moving as quickly as possible and ensuring our clients feel fully informed at every stage is something we take real pride in. Alice and Jake will be especially pleased to hear your kind words. Wishing you every happiness in your new home, and thank you again for your recommendation.
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