Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

242

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,226 reviews on Google only. Show every review

5/5

Google

The biggest thank you to Nicol and Co for everything! I really felt clueless with selling my property, but the staff, especially Chloe took a lot of the stress away. Every phone call/email and maybe, ridiculous question was sorted with absolutely no bother, and honestly I couldn’t have done it without your help. Would absolutely recommend to anyone if you want a stress free move! Thanks so much again Nicol and Co x

Ashleigh · 16 October 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Ashleigh, thank you for your 5* review of our Droitwich team and your high recommendation. We're absolutely delighted to hear that you had such a positive experience and it’s wonderful to know that Chloe and the rest of the team were able to ease your worries and make the process smoother for you. If you ever need anything in the future, don’t hesitate to get in touch, Chloe & the Team are always happy to help!

5/5

Google

Nicol and Co have been great to work with buying a home. Responsive and informative, would recommend to anyone.

Louise · 15 October 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Louise, thank you for your 5* review of our Worcester team, your recommendation and fantastic reviews. It's great to hear the team have been responsive and informative; they're always happy to help!

5/5

Google

Just sold our house with Droitwich Office, who we purchased it off originally 8 years ago! Excellent service and their solicitor recommendation have been brilliant to! Special mention to Chloe and Dan in particular, getting answers to all of our questions on other houses they are selling, which we are interested in too! Would use them again on our next sale or purchase!! H & D

Hus · 9 October 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Hus, thank you for your 5* review of our Droitwich team. We're thrilled to have been part of both your purchase 8 years ago and now your sale. It’s fantastic to hear that Chloe and Dan provided you with excellent service and kept you informed on the other properties you're interested in. We truly appreciate your trust in our team and are grateful for your kind words about our solicitor recommendation as well. Should you need, the team are always happy to help!

5/5

Google

We would highly recommend using Nicol and Co. The biggest thank you to Alice, throughout the whole process so far, from providing weekly check ins and updates, great insights and always being approachable and friendly no matter the question! Its made a daunting process for us a smooth experience.

Ami · 8 October 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Ami, thank you for your 5* review of our Worcester team and your high recommendation! It's great to hear that the team and especially Alice have provided you with weekly check-ins and updates, great insights and have always been approachable and friendly. It's really great to hear too that you felt at ease throughout and you have had a smooth experience. Should you need, the team are always happy to help!

5/5

Google

We were just trying to see what properties were available to us and went to view a property with Alice Bennett. Alice was very knowledgeable and knew her seller extremely well to the point in which she thought a house swap might actually work. Alice managed to get her seller to view our house within a week and offers were accepted in both directions. Alice has been brilliant from start to finish and helped to organise everything brilliantly up to this point! Thank you

Alison · 8 October 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Alison, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that her knowledge and dedication made the process of viewing and arranging the house swap so smooth and successful. It's wonderful to know that she was able to assist both you and her seller in achieving your goals so efficiently. Should you need, the team are always happy to help!

5/5

Google

Alice has been such a help on my journey. I’ve viewed several houses with her and she always has the facts and documentations with her, always fully prepared. She followed up viewings with me for feedback and took my comments on board when suggesting other properties to view. When I settled on the house I wanted, she was there to help with the handover to Kat and still answering queries. I can’t rate her highly enough, she’s an asset to the worcester office.

Liz · 8 October 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Liz, thank you for your 5* review of our Worcester team and for naming Alice & Kat too. We are delighted to hear that Alice has been such a valuable support throughout your home-buying journey. It’s been a pleasure assisting you, and we wish you all the best in your new home!

5/5

Google

Thanks to Nicol & Co Droitwich. In particular Chloe also Heather from the Worcester branch. The process has been easier with the effective and professional support throughout the conveyance process. They have kept us updated through to exchange. Much appreciated.

Linda · 23 September 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Linda, thank you for your 5* review of our Droitwich team and for naming Chloe & Heather too. It's great to hear that the proecess was easy with effective and professional support throughout the conveyancing process and you were kept up to date throughout the exchange. Should you need, the team are always happy to help!

5/5

Google

Amazing service from start to finish! The droitwich team are such lovely, friendly people and have been so helpful throughout our purchase, Chloe is an absolute credit to the team and always kept us informed throughout the purchase and was always there to answer any questions, Dan P was really kind and patient throughout the offer process, and we also viewed properties with both Jayne and Millie who were both so friendly and knowledgable! Thank you to all the team for such a smooth process buying our dream home!

Anna · 23 September 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Anna, thank you for your amazing 5* review! We’re overjoyed to hear about your positive experience with our Droitwich team. It’s wonderful to know that Chloe, Dan P, Jayne, and Millie were able to make your home-buying journey smooth and enjoyable. We’re incredibly proud of our team and will be sure to pass along your lovely feedback. Helping you find your dream home was an absolute pleasure, and we’re thrilled that we could be part of such an important milestone. Should you need, the team are always happy to help!

5/5

Google

The team at Nicol & Co Droitwich have been very supportive and we have been kept well informed throughout the process. Millie arranged our initial viewings and Chloe got the sale across the line. We are very appreciative of your work. Thank you

Mattias · 23 September 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Mattias, thank you for your 5* review of our Droitwich. It's great to hear that they were all very supportive and you were kept informed throughout the process. Thank you for naming Millie & Chloe too, it's great to hear that there work was appreciated. Should you need, the team are always happy to help!

5/5

Google

I was looking for a house that just felt right, and the agents showing all the ones I viewed made a big difference I found in how I felt about the house. I saw the property I bought advertised on Rightmove with Nicol & Co, who I had dealt with before and arranged a viewing. Heather Turner showed me around and that was the deal done. She was so helpful and enthusiastic and knew the house and development it was on well, but she was also friendly and interested in what and why I was looking and patient when I wanted more viewings. Highly recommend Nicol's and also Heather, great to deal with.

Laura · 23 September 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Laura, thank you for your 5* review of our Droitwich team and your high recommendation. We’re thrilled to hear that you found your perfect home and that Heather and our team at Droitwich played a positive role in your experience. We pride ourselves on delivering personalized service, and it's wonderful to know that Heather’s enthusiasm, knowledge, and patience made a difference for you. Should you need, the team are always happy to help!

5/5

Google

Fantastic service from the start! The viewing process was amazing! Even extra help from Dan who made extra time in his day to squeeze us in for our second viewing because we loved the house so much! Special mention to Chloe who was amazing! It’s as if she shared our excitement for the purchase just as much as us! She kept us up-to-date every step of the way and was always extremely helpful and quick to answer our queries.

Georgia · 23 September 2024 · Nicol & Co Droitwich

Agent replied · 23 October 2024

Hi Georgia, thank you for your 5* review of our Droitwich team and fantastic comments. We're delighted to hear that you had such a positive experience with us from the very start. It's great to know that Dan was able to accommodate your second viewing and that Chloe was there to share in your excitement while keeping you well-informed throughout the process. Should you need, the team are always happy to help!

5/5

Google

Very good service, fast appointment. Super advice from start to finish. Would recommend

A · 22 September 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi A Razvan, thank you for your 5* review of our Worcester team and your recommendation. It's great to hear you had super advice from the start to finish! Should you need, the team are always happy to help!

5/5

Google

Excellent service from start to completion. Very professional and well organised giving confidence to the seller. Constant communication which gave reassurance of the sale. Fully recommend Nicol & Co to anyone.

Stephen · 22 September 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Stephen, thank you for your 5* review of our Worcester team and for your recommendation. It's great to hear that you had an excellent service from start to completion, with the team being very professional and well organised with costant communication throughout. Should you need, the team are always happy to help!

5/5

Google

I recently purchased a house with Nicol and Co. A huge shout out to Kat (Senior sales progressor) who was amazing throughout. Kat kept me updated and went above and beyond to get me in my new home as soon as possible. Thank you! I also thought the ‘new home’ box that you get when you collect your keys was a lovely touch and is so well thought out.

Laura · 22 September 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Laura, thank you for your 5* review of our Worcester team. We’re delighted to hear that you had a great experience! A special shout out to Kat for her hard work, and it’s fantastic to know that she helped make the process smoother for you and it’s lovely to hear that our ‘new home’ box added a thoughtful touch to your journey. Should you need, the team are always happy to help!

5/5

Google

We were guided extremely effectively through the sales process by both Molly and Alice. They answered all queries very quickly and we accepted an offer after 6 days of being on the market. Couldn't feel happier, and after the accepted offer they remained in touch, guiding us on the next steps in the sale process. Top notch! You'd be a fool to not use them

Jack · 22 September 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Jack, thank you for your 5* review of our Worcester team. We’re thrilled to hear that Molly and Alice were able to guide you smoothly through the sales process and that you were happy with the quick results. We always strive to provide clear communication and support at every step, so it's fantastic to know that we met your expectations. Should you need, the team are always happy to help!

5/5

Google

The team at Nicol and Co were friendly and efficient when dealing with our enquiry and Heather was very accommodating when booking in our viewings. We have agreed a sale with the team and Alice was very quick at getting us a response and the result we wanted. We look forward to completing our purchase with the team!

Holly · 22 September 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Holly, thank you for your 5* review of our Worcester team and for naming Heather & Alice too. It's great to hear that everyone was friendly and efficient in dealing with your enquiries and accommodating too. Your comments mean a lot and the team are always happy to help!

5/5

Google

I can't say enough good things about how we feel toward Heather, our realtor, for the exemplary service she has provided my family and me during the process of purchasing a new home. From the onset, Heather displayed a level of professionalism, dedication, and care that clearly sets her apart. Her manner was warm and friendly, and it made the whole thing smooth and enjoyable, without stress. We now look forward to move into a house that is suitable for us, all because of her hard work and dedication.

Hélio · 22 September 2024 · Nicol & Co Worcester

Agent replied · 22 October 2024

Hi Hélio, thank you for your 5* review of our Worcester team and your fantastic comments about Heather too! It has been an our absolute pleasure working with you and your family throughout the home-buying process and we're thrilled to hear that you had such a positive experience and that you're excited about your new home. Should you need, the team are always happy to help!

5/5

Google

Update following the completion: We’ve had fantastic experience during our property buying journey, from the initial viewing to completion. The entire process was incredibly smooth, and the communication throughout was exceptional. Everyone told us at the beginning that we'd end up hating our solicitor, but Kat made sure we were well-informed, always kept us up to date, and managed to make us dislike him a little less! Alice, in particular, stood out for her enthusiasm and extraordinary helpfulness. Her dedication truly made a difference and she made sure that she was involved in any follow up viewings making the experience smooth and simply lovely. If we ever decide to sell, we will definitely be selling our house with Nicol & Co in the future. We highly recommend them for their professionalism and outstanding service.

Mat · 22 September 2024 · Nicol & Co Worcester

Agent replied · 26 April 2024

Hi Mat, thank you for your 5* review of our Worcester team, high recommendation and brilliant comments! We're delighted to hear that your property buying journey was smooth and that our team, especially Kat and Alice, made a positive difference. Communication and support are at the heart of what we do, so it’s fantastic to know that you felt well-informed and looked after throughout the process. We’re particularly pleased that Alice's enthusiasm and dedication stood out to you, she is truly passionate about making the process as seamless and enjoyable as possible. Should you need, the team are always happy to help!

5/5

Google

Nicol & Co managed to sell my property SSTC within a week of it going on the market. The turn around from initial contact, Valuation, Pictures and getting it on Rightmove was very speedy also. 75% of those that viewed the property made an offer (There were a lot of viewings!) We managed to achieve above the asking price. Particular thanks to Alice who co-ordinated all of the feedback and offers from potential buyers and made the process easier when considering my options.

Tonisha-Mai · 22 August 2024 · Nicol & Co Worcester

Agent replied · 28 August 2024

Hi Tonisha-Mai, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that you had such a positive experience. Selling your property within a week and achieving above the asking price is a fantastic result, and it was our pleasure to assist you throughout the process. We’re especially glad that you found the turnaround time quick and efficient, from the initial contact to getting your property on the market. The team are always happy to help!

5/5

Google

I was very pleased with the service Nicol &Co provided. There were several viewings and offers and the house sold for a little over the asking price. Chloe Faizey did a great job of liaising between the various parties. The team in general was professional and efficient.

Hilary · 19 August 2024 · Nicol & Co Droitwich

Agent replied · 24 August 2024

Hi Hilary, thank you for your 5* review of our Droitwich team and for naming Chloe too. It's great to hear you are very pleased with the service and the team were professional and efficient throughout, especially with your house selling over the asking price too. Should you need, the team are always happy to help!

5/5

Google

Very good work. Good communication and quick responses from Heather. Able to answer all our questions

Joseph · 17 August 2024 · Nicol & Co Worcester

Agent replied · 24 August 2024

Hi Joseph, thank you for your 5* review of our Worcster team and for naming Heather too. It's great rto hear that she was quick to respond with good communication throughout. Should you need, the team are always happy to help!

5/5

Google

Alice and Jake were both incredibly helpful and knowledgeable about the property we were viewing. Always quick to respond to queries and made placing an offer simple.

Callum · 17 August 2024 · Nicol & Co Worcester

Agent replied · 24 August 2024

Hi Callum, thank you for your 5* review of our Worcester team and for naming Alice & Jake too. It's great to hear they were both incredibly helpful and knowledgeable, quick to respond and made placing an offer simple. Should you need, the team are always happy to help!

5/5

Google

A huge thank you to Alice and Jake from Nicol & Co for their support as we purchase our first home. I highly recommend Nicol & Co. if looking to buy. Jake took the time to understand our requirements in depth and was very proactive in keeping us updated when suitable properties appeared, often before they were posted online. He was friendly, responsive and it was brilliant to have him supporting our search. Alice and Jake have dealt with any questions we have had about the process and helped us feel fully informed and confident. We dealt with a lot of local estate agents during our search and viewed many properties, I am delighted that the house we fell for is with Nicol & Co. Thanks Jake and Alice!

Lauren · 17 August 2024 · Nicol & Co Worcester

Agent replied · 24 August 2024

Hi Lauren, thank you for your 5* review of our Worcester team and your high recommendation. We're thrilled to hear that Jake and Alice could support you in finding your first home. It’s wonderful to know that Jake’s proactive approach and Alice’s responsiveness made a positive impact on your home-buying journey. Should you need, the team are always happy to help!

5/5

Google

We have been thoroughly impressed with Nicol & Co in Worcester. From the first moment we rang to arrange a viewing, Jake was friendly and helpful. Despite not being one of their vendors, as a buyer he instantly remembers my name when I call which shows an excellent level of customer care. Our last minute request for a second viewing was accommodated instantly, since that viewing and our successful offer, Alice has been approachable, informative and a pleasure to deal with. Everything has been explained clearly and when things seemed to slow a little, she was considerate and patient and reassured us regularly. I can wholeheartedly recommend Worcester Nichol & Co for both the buying and selling of your property.

Wendy · 17 August 2024 · Nicol & Co Worcester

Agent replied · 24 August 2024

Hi Wendy, thank you for your 5* review of our Worcester team and your recommendation! We're thrilled to hear that you had such a positive experience and it means a lot to us that Jake and Alice provided the level of service and care that made your home-buying process smooth and enjoyable. Should you need, the team are always happy to help!

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Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum.

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