Trusted Agent profile
★★★★★
519 reviews across 2 offices and 4 platforms
Move Residential has two offices, in Heswall and Liverpool. Together they have 519 reviews on four platforms, rated 4.3 out of 5 overall.
102
Reviews on Google
All 2 offices
7
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 2 offices
408
Reviews on Trustpilot
Business-wide
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Move Residential's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotReally helpful and informative
Really helpful and informative. Great estate agent and supportive through the whole process. Thank you.
Hi there,Thank you so much for taking the time to write a review. We really appreciate your excellent feedback and wish you all the best in the future!Kind regards,Move Residential
1/5
GoogleUnbelievably unprofessional
5/5
TrustpilotVery happy with the service from move…
Very happy with the service from move they have kept me informed at all stages of my sale.Racheal has pushed the sale along weekly chasing all relevant parties. I have used move several times over the past 5 yrs & I will continue to use them for the future
5/5
TrustpilotThanks to Lee for completing my sale
Sale completed today and everything mostly ran very smoothly thanks to Lee.
4/5
TrustpilotVery friendly service from everyone…
Very friendly service from everyone concerned and help whenever requested. Good local market knowledge, and patience in what has been a difficult time.
5/5
TrustpilotFabulous Estate Agents Wirral
Move Residential were professional, hardworking, and sensitive in their dealings with me. They managed to sell my house at an agreed price, with a low commission, and kept me well informed during the entire process. On top of this all team members were always friendly and approachable. They made a truly stressful time (for personal reasons) that much easier for me. And I would thoroughly recommend them for getting clients through the door and completing my sale. Thank you.
5/5
TrustpilotExcellent company putting honesty and…
Excellent company putting honesty and communication at the forefront of what they do. We were initially in contact with Liam who was very understanding with regards to what sort of property we were after and helped us along the way of ensuring we had the correct documents in readiness so that our offer could be accepted. After securing this, we were passed onto Rachel who has been brilliant with updating us along with progress being made and informing us of the next steps. She understood our eagerness to be moved in as soon as possible and was able to assist with this. Overall, Move residential have been great and would recommend them to anyone buying or selling a home, thanks guys!
5/5
TrustpilotGreat experience
From initial valuation to sale , Liam , Alec , Hannah and Rachel provided great service .They were attentive , focused and understanding . The support throughout was exceptional and we felt valued .
5/5
TrustpilotFive Stars, of course!
From start to finish, the experience was stress free, professional and nothing was too much trouble. I had tried other estate agents before, but the difference with Move was something I could feel as well as see. Experienced and knowledgeable, I always felt supported and importantly, informed. I would say to anyone that if they wanted to sell their property quickly, professionally and fuss-free, use Move Estate Agents. Grateful thanks to Alex, Alex, Lee and Frances.
5/5
TrustpilotThe middleman
In every transaction, a middleman is essential to ensure the deal goes through. In my own experience, I’ve once again found this to be true. Move Residential and their team successfully navigated an incredibly complex deal, one fraught with legal challenges and stubborn personalities. I had almost lost hope, but thanks to their persistence, they managed to get it over the line. I truly appreciate their effort, thank you
5/5
TrustpilotGreat Communication and Perseverance!
Move handled the sale of my home and I received help from negotiator Jack and progression manager, Lee. Both were excellent at their jobs and we're extremely helpful throughout a very difficult sale experience, Lee in particular. Both communicated consistently, were very pleasant to deal with and were great at dealing with the frustrating twists and turns of house selling. Very much recommend Move but would steer clear of their recommended conveyancer KMC.
5/5
TrustpilotExcellent service. I contacted move residential to let my…
I contacted move residential to let my house and next day a young Ethan came out to take some pictures of the house. He was very friendly and confident. Very quickly he explained the process and went on with taking the pictures. Following day the house was put on the market. Within 2 days he arranged 2 viewings. He even came to my house to collect house keys on his day off. Very happy with the service. Excellent service.
5/5
TrustpilotI had a brilliant experience with Move…
I had a brilliant experience with Move Residential. Lee was totally instrumental in progressing the sale of my property. I am forever grateful for the intelligent, efficient and professional service I received.
5/5
TrustpilotThank you Lee!
Lee was a fantastic support on the purchase of our new property, offering guidance every step of the way. He is very knowledgeable and professional, and we can’t recommend and thank him enough! The process would not have been as quick and smooth without him.
5/5
TrustpilotWe have had a great experience with…
We have had a great experience with move residential so far. Kostas has dealt with our purchase and guided us through the process. Very helpful and great communication with us an our solicitors.
Hi Kate, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
TrustpilotGreat service
Move Residential did a great job despite the difficult housing market. Jack at the Allerton Road branch was particularly responsive and produced the required outcomes to a strict deadline.
5/5
TrustpilotGreat service
A good estate agent is essential for progressing a property purchase and Rachel wasn't just good, she was great. Communication by phone and email very prompt. Rachel took concerns seriously, acted on them and reported back. Just exchanged contracts and I'm very happy. Thank you!
5/5
TrustpilotGreat experience from start to finish
I have had a great experience with Move Residential. I just got my keys yesterday and I can honestly say, the process has been very smooth from start to finish. Lee Gregson managed the sale, and he was Brilliant. Always available when I had a query and his communication was faultless. I can't recommend Move enough. Thanks again Lee for all the work that went into making this happen and for ensuring everything was done properly, quickly and smoothly.
5/5
TrustpilotLetting experience
Since I got in touch with Move residential on Allerton Rd the staff have been very helpful and supportive. The manager Joshua Pemberton-Simms has replied to every mail and kept me updated. I don't live in England and they are taking of of the letting. All the staff have kept me up-dated. I highly recommend this estate agents.
4/5
TrustpilotProperty purchase
Professional service to this point in the purchase of a property. The sales agent, Alex, at the Allerton Rd office, even worked over office hours on a Friday, liaising with myself and the vendors to agree on an offer. I received confirmation of my accepted offer promptly after that. Calls have been answered promptly - so far, so good.
5/5
TrustpilotI have had a few dealings with Move…
I have had a few dealings with Move residential over the last 10 years or so in buying and selling properties.I found I could trust them a lot more than other estate agents and found them very friendly. I always recommend them to other people over their competitors. Although my sale was not the best of experience, mostly because of being in a chain and having to rely on other people’s poor solicitors, The staff did as much as they could do to progress the sale.I would always choose Move residential over other estate agents, especially now I know most of the staff.
5/5
TrustpilotGreat experience
The team were very friendly. They did all the showings of our house and sold it for full asking price within the first set of viewings. They also helped us purchase our new house. Rachel kept us updated throughout and chased solicitors regularly for us. They made buying and selling our house a really positive experience
5/5
TrustpilotThank you Move Residential
We sold our house with Move Residential and they provided a very good service for a competitive price.At the valuation meeting Scott gave us good advice regarding the current market and we felt that they pitched it just right.All the office staff were friendly and efficient. Rachel who dealt with the progression was re-assuring and definitely helped to get our sale over the line.We would like to say a particular thank you to Alec. He gave us advice when we were negotiating our sale, but more importantly he also advised us with our ongoing purchase. We really valued his input.
4/5
TrustpilotRachel a star
Rachel the member of staff who gave a person service and who kept me informed of my sale progress throughout. A real star.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Heswall has the most, with 468 reviews rated 4.3 out of 5, followed by Liverpool with 444.
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