Move Residential estate agents in Heswall and Liverpool

★★★★★ 5/5

Trustpilot

Outstanding from start to finish

Outstanding from start to finish. Everyone I spoke with throughout out the house move process was friendly, knowledgeable and able to offer invaluable help and advice. The whole team was very efficient at chasing things up, keeping me up to date at all times and responded to all of my questions (and as this was the first time I have moved home I had many, many questions) quickly and in detail, making whole process far less daunting than I expected it to be. Couldn’t really ask for a more professional, friendly and pro-active team. Very happy to have chosen Move Residential.

Matthew · 12 August 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Excellent staff and many thanks Holly…

Excellent staff and many thanks Holly and your team who all helped.kept me up to date asap when needed and chased things up promptly and sold house quickly to a buyer on their register and got my price so thanks again

Steve · 5 August 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Helped us find a house nice and quickly…

Helped us find a house nice and quickly but that's where the support or help stopped. No reply when messaged.

Olwen · 5 August 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Efficient And friendly

The best, friendliest service and staff who work hard, and care about their job and their clients. They were so efficient and got the job done quickly. We had been with a different agent prior to this one, who were really disapointing in comparison. As soon as we changed to Move ResidentiaI we could really tell the difference would highly recommend their services over any other agents! Really very impressed with them, and so glad we chose this agent.

Ffred · 5 August 2019 · Move Residential Heswall

★★★★★ 3/5

Trustpilot

Poor solicitor recommendation

We had no problem finding a buyer for our house and were well supported by sales progression at Move Residential, but the solicitors MR put us in touch with proved to be inefficient and often bad communicators. It turned out that MR didn't actually rate them either. I'd recommend anyone buying or selling through MR to do their own research when it comes to getting a quote from a solicitor and making a commitment.

Elizabeth · 5 August 2019 · Move Residential Heswall

★★★★★ 1/5

Trustpilot

Absolute Joke

Absolute JokeThe customer service with Move Residential is appalling. They seem to find it amusing that customers have to constantly ring them to get anything done. All I needed was a confirmation email stating that we wanted to evacuate the premises (well within the terms of our agreement and with over 6 weeks notice) which they seemed to find impossible to do. I've had to ring on a daily basis and I am beyond frustrated.

Helen · 22 July 2019 · Move Residential Heswall

★★★★★ 1/5

Trustpilot

Buying with no chain.

Buying with no chain.Greeted by agent, who couldn't answer any questions we had about the property; who stood out the front door smoking while we looked around and couldn't even bring herself to say goodbye when we left. Not a nice experience at all. Have viewed 4 houses so far and this is the only agent who didn't introduce themselves, ask for feedback or discuss keeping in touch regarding buying. My husband is from Japan. He couldn't make himself believe that her attitude was anything other than obvious bias. Shan't bother with this agency again.

Sarah · 20 July 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

The guys at Move Residential made the…

The guys at Move Residential made the whole process so transparent and easy. They were very supportive and also very knowledgeable of both the area and their client base which made the whole process run very smoothly. The suggestion of conveyancing solicitor was top rate and I cannot fault any part of the supporting process

Steve · 18 July 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Very pleased with the service from the…

Very pleased with the service from the Move Residential Team. Very pro-active at their job. Sold our house very quickly at the asking price - we had buyers queuing up!!! Also very good at keeping us up to date with new properties coming up for sale. We would especially rate Neil Scott as being the best estate we know!!!!!

Neville · 8 July 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

purchase

very good and helpful

PHILIP · 5 July 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

A very professional team who helped us…

A very professional team who helped us at every stage of our sale. I could not recommend Move Residential more highly.

Gillian · 2 July 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

The A team of Estate Agents

Move Residential have been amazing both during and after our house sale. Would recommend MR to anyone who is looking to sell a property. Great sales team, who keep you constantly updated throughout all stages.A definate 10/10 from me.

Sharon · 25 June 2019 · Move Residential Heswall

★★★★★ 3/5

Trustpilot

My house was sold within 4 days of…

My house was sold within 4 days of putting it on the market, but like most estate agents with people in a chain it’s the purchasers and buyers who do the ground work and pushing to create a move date happen, had to keep calling move residential on a regular basis to find out the latest situation as they didn’t keep us Upto date on matters

Ronnie · 19 June 2019 · Move Residential Heswall

★★★★★ 5/5

Google

Rating only, no written review.

Karl · 13 June 2019 · Move Residential Heswall

★★★★★ 5/5

Google

Very helpful service & helped me from start to finish!

Solo · 13 June 2019 · Move Residential Heswall

★★★★★ 5/5

Google

Selling my house with move and they have been brilliant. Thanks guys.

Suzy · 13 June 2019 · Move Residential Heswall

★★★★★ 1/5

Google

SHOCKING applied for rented property we told them the truth we both had bad credit spoke to landlord and they was fine, so we paid £450 for me/partner and a guarantor (most expensive fees compaired to other companies) we paid it because we liked the property so we sent our applications off, then agent calls saying because we both had bad credit (1 ccj each) landlord dosent want to accept us as they thought was just 1 of us, even though this was discused and agreed by landlord anddddd even told 2 agents over phone and about our credit which are meant to be recored! Were now £450 down all within 24hrs We will be taking this further!!!

Joe · 13 June 2019 · Move Residential Heswall

★★★★★ 5/5

Google

The Move Residential team has been very friendly, helpful, and basically never pressured us into signing a contract to sell our house until we were ready. When my husband and I did finally decide to try and sell our house on the open market we had Kurt come around and give us an evaluation and the journey began. From start to finish they have done everything within there power to get our house chain complete, we used there financial division to decide our mortgage and after that everything went very well. They made it very easy for us to apply for and gain a mortgage, to sell our house and to also buy the house we spent so long looking for. Overall if I had to sell our house again or even buy a house I would use move with no questions ask. :) Thank you to the move team for all the hard work you have done. Thank you Kurt for all the advice you offered while I was still living in the US. Customer service is something you can expect from the move staff and assistants. Its A++ service all the way :)

Lesley · 13 June 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Excellent service when buying via Move Residential

As a buyer I received excellent service from Jen in the Heswall branch. She replied to all of my emails very promptly and constantly kept me updated. She chased solicitors, and liaised with my estate agents who were selling my house to keep everything in the chain moving.

Heather · 4 June 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

We purchased a house whose agent was…

We purchased a house whose agent was Move Res. Aftersales support was fantastic, lots of communication and chasing round for us. 5*

Mike · 15 May 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Fab support from Jen in the office!!!!

Rating only, no written review.

Amy · 14 May 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Move - Professional Experts

Move exceeded all our expectations across all departments. Made the process of selling a property as smooth as possible, taking away all worries, and dealing with issues immediately as they arise. Special shout out to Jen in The Conveyance Dept, a shining star, we certainly felt we were in a safe pair of hands. Would definitely recommend Move Residential.

Maria · 29 April 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Jen and the team at Move Residential…

Jen and the team at Move Residential have been absolutely fantastic, every step of the way. I couldn't be happier!

Ben · 9 April 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Professional and honest people

Move Residential are a very competent Company and were a pleasure to deal with. Always patient and helpful when we spoke on the telephone. Polite and never pushy. They showed me that they were constantly proactive and strategic during the time my house was on the market. I completed today and am very happy!

JPWirral · 28 March 2019 · Move Residential Heswall