Move Residential estate agents in Heswall and Liverpool

★★★★★ 5/5

Trustpilot

Nothing but Praise for Move Tesidential

We have nothing but praise as buyers for Move Residential. They have been totally professional from start to finish during this process. We were informed about an available property by Liam, viewed it the next day and he assisted us in getting an offer accepted. We were assisted in obtaining a mortgage by Move's in house financial brokers David & Sophie and finally Holly from sales progression provided updates on a weekly basis. No stress whatsoever and I would recommend them to anyone. First class service and a very professional Estate Agents.

Paul · 28 March 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Move Residential stuck to the task - and delivered!

Move Residential stuck to the task over an extended period, enabling us to sell at a very satisfactory value. It was a very difficult house to sell, being a period residence of considerable scale. The solution was innovative and well constructed. The team kept introducing prospects, kept us at the forefront of the market and never lost faith that we'd achieve a satisfactory outcome and, thanks to their efforts, we did.

David · 23 March 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Very good buying experience

Very good buying experience! Estate agent (Alec, Heswall Branch) was very helpful and professional throughout the buying process. In-house mortgage broker was superb and aloud for a seamless buying experience. Thoroughly recommend!

Ben · 14 March 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Move Residential were highly professional and efficient

Move Residential were professional and efficient throughout our sale and purchase process. We had an offer very quickly for our house but the real value came from Holly in the Sales Progression team. There was a long chain so an awful lot to juggle but Holly coordinated the process fantastically and kept everything moving and progressing. Also Tony Lum from Move Financial did a fantastic job in arranging our mortgage and took all of the stress away. Thank you all so much for all of your hard work!!

Ross · 10 March 2019 · Move Residential Heswall

★★★★★ 1/5

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Rented a property out for me a couple of years back. Tennant did not pay any rent after1st month, wrecked the place, paid no gas, elec so everything in serious debt, then when tenancy was up she left with all the keys! Move did nothing about any of this except tell me not to try contact the tenant or I could be done for harassment. Was constantly fobbed of on the phone and they didn’t even attempt to contact the tenants guarantor despite me asking. I was left to deal with the stress, upset and financial aftermath.

Christine · 9 March 2019 · Move Residential Liverpool

★★★★★ 1/5

Trustpilot

Communication and information was not…

Communication and information was not sufficient. We always needed to press the agent to deal with the transaction. In-house finance advisor and solicitor were not responsible.

Gorka · 5 March 2019 · Move Residential Heswall

★★★★★ 3/5

Trustpilot

A review of our experience

The valuation and getting people to view the property - I couldn’t fault Move’s work in this area. They were proactive and managed the viewings well. Offers - Move handled this stage proficiently, with background info on each offer, showing they had vetted the individuals to some extent. Post sales progression - this is an area that initially let us down. When we needed Move to take the reins and provide sound advice following a request for a reduction, we felt that Move handled the communications poorly. The sale broke down at the last minute, which meant the process started all over again. However once Holly Taylor took over we couldn’t fault the service. Holly was always available for a call and provided a high level of service that made the process much easier and from offer to completion was ~ 4 -6 weeks. Panel of solicitors - Move has a panel of solicitors which we decided to use for ease of communication between all parties. However, the solicitors we used was not very proactive and I would need recommend these again.

Dave · 24 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

really rate Move

really rate Move, I have sold (or tried) to sell a few occasions and tried a few different agents and online too but none seemed to work as hard to get viewers through the door, chase feedback and keep you updated as to progress.

Kerry · 22 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Smooth Sale and purchase with Move Residential

My house was put on the market on the Friday and I had my first SEVEN viewings the following afternoon and another two on the Sunday. By the Monday I had an offer on my house and I had put an offer on a house up for sale with Move Residential.I found the staff to be friendly, professional and efficient and I moved into my new home in just under 8 weeks.

Mrs · 8 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Brilliant service.

The Move Residential team in Heswall were a pleasure to deal with. I would not hesitate in recommending them to others. In particular, Alec was extremely helpful and kept me up to date at all times.

Sarah · 8 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Brilliant and really speedy from first…

Brilliant and really speedy from first valuation to brochure/website. Very helpful staff and efficient

Mr · 7 February 2019 · Move Residential Heswall

★★★★★ 4/5

Trustpilot

Happy with the service

Easy to deal with. I didn't meet one estate agent or speak to anyone on the phone which seems a little strange when spending so much money. Emails were efficient though.

Amy · 6 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Exellent service

I would not hesitate to recommend Move Residential Heswall. The service they provided for me was fantastic. The whole team were professional and thanks to them I’m living in my dream home. Alec was amazing, he worked so hard to sell my house in order for me to purchase the bungalow I’m now living in. Would 100% recommend them.

Mia · 5 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Kurt and his team were super helpful…

Kurt and his team were super helpful and professional from start to finish. Cannot recommend them enough. Thanks guys

Liz · 5 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Fantastic to work with and Holly was…

Fantastic to work with and Holly was superb great customer service 10 out of 10

Sam · 5 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Pro-active estate agency

Move Residential were a pleasure to deal with from the viewings to completion. We had no issues with organising viewings for the various properties we wanted to see, or when our offer was submitted. They were pro-active throughout the whole process, dealing with all aspects, including solicitors and helped our sale go through smoothly.

Liza · 5 February 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

My flat had previously been on with…

My flat had previously been on with another estate agent for eight months with only a handful of viewings in that time. On changing to Move Residential, I had an offer within two weeks. Move Residential were proactive and driven. They were professional and I would recommend them to anyone wishing to sell their property.

Kate · 31 January 2019 · Move Residential Liverpool

★★★★★ 5/5

Trustpilot

Move Residential

Good Communicators - Couldn't really fault them.

Rob · 31 January 2019 · Move Residential Heswall

★★★★★ 1/5

Trustpilot

I had a poor experience with this…

I had a poor experience with this agent. I felt that the practice was unscrupulous.

Sam · 29 January 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Move residential have been very…

Move residential have been very friendly, helpful and professional, i would definately recommend them .

Lisa · 29 January 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Excellent service from the whole team

Excellent service from the whole team. House sold within a couple of weeks at a price I was happy with.

Rachel · 29 January 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Kurtis was informative & honest with my…

Kurtis was informative & honest with my house appraisal. Move kept me in the loop with my sale.I would recommend gethin & his team. Keep up the good work

Alison · 29 January 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

Would Recommend

I'd had my property on the market for four months with another Agent with not one viewing. Move Residential at least secured me a number of viewings which unfortunately didn't come to anything (you can't force someone to buy a house they don't want to buy I suppose!) Nevertheless there was full feedback and they got the viewers through the door. Once I finally secured a Sale this went through quickly and pretty stress free. I'd use Move Residential again

Paula · 29 January 2019 · Move Residential Heswall

★★★★★ 5/5

Trustpilot

First time buyer

As first time buyers we were initially uncertain about best processes for buying a house. We let them know what we wanted and were given regular updates on new properties. We found our dream house thanks to Taylor, Liam negotiated for us and then Holly was our progressor. Couldn’t fault any of them.

Peter · 26 January 2019 · Move Residential Heswall