Trusted Agent profile
★★★★★
362 reviews across 2 offices and 2 platforms
Move On has two offices, in Motherwell and Poole. Together they have 362 reviews on two platforms, rated 4.7 out of 5 overall.
Move On's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCan’t thank Moveon enough. All the girls were fab and have been there to answer every single question throughout my 3 years of renting with them. Highly recommend
Hi Beth. Thank you so much for your review. It really means a lot to the team and we are so glad to have looked after you for 3 years. We wish you all the best in your next home.
1/5
GoogleReading down the positive reviews I am incredulous it's as if they're discussing a completely different company. Worst experience with a lettings agent I have ever had from beginning to end. I would say avoid at all costs and avoid yourself catastrophic stress.
Dear Stephanie. I am very sorry to read your review. Please email me direct at sharon@moveon.biz with why you feel you were let down and I will personally look into this. Kind regards Sharon
5/5
GoogleAbsolutely brilliant service! From start to finish and collecting the keys to our new home, all of the team have been professional and always happy to help!! I cannot fault any of the team. Our main shoutout is to Lakeisha who has been brilliant : )
Hi Kerry, thank you very much for your kind review. Lakeisha has loved meeting you and helping make your move as smooth as possible!
5/5
GoogleI could not be happier considering the professionalism, friendly treatment and kindness of all Move on' personnel. I was in need and i reached out to them, presenting my case. In less than a week all my issues were sorted and they found me a lovely to be at.
Dear Chanduran, thank you so much for your kind words, the team at Move On strive to be helpful and I am so glad to hear we were able to assist you in achieving a home.
5/5
GoogleFantastic company to work with I have my first big move to Bournemouth and these girls in the office where so supportive from start to end, helping with several problems and queries I had. 10/10 would recommend if your new or haven’t rented much before! Jessica and carol where particularly helpful for me so thank you!
Thank you Abi for your kind words. We love helping people move in to their new homes smoothly and as stress free as possible. 😍. …
5/5
GoogleMove On Rentals helped us get our new home. They offered us great services right from scheduling for viewing to the handing over of our apartment keys. Needless to say that the Staff are very responsive, friendly and professional. You can count on them to secure your next home. Thank you Move On.
Thank you so much for your review. It means a lot to the team. 😊 …
5/5
GoogleHave rented through move on for over 15 years, they found me my first home and being a young single mum at the time I couldn't have asked for better, the team are fantastic! Christine especially, she continually goes above and beyond to ensure all is well, always. From having constant support and security from this letting agency over the years I can highly recommended this company to anyone! Professional, friendly and nothing is ever too much trouble for them
5/5
GoogleI've been signed up with Move On Rentals since 2007 when I left the UK and moved to the UAE. I've got to say that if it hadn't been for these ladies, being an overseas landlord would have been a total nightmare. I can't believe the amount of time and effort, and the extra mile that the Move On team have gone for me over the years since I've been their customer. Christine, Sharon, and all the team have been absolutely phenomenal, and I can't thank them enough for their service. I would highly recommend anyone who's considering letting their property out to use these guys. They're always positive, they're always helpful, and they do absolutely everything to make your job as simple as possible. Thank you very much, Move On team. I'm very happy with the service you provided me.
Hi James. Thank you so much for a really lovely review. We love being part of your journey of being a landlord and long may it continue. Great landlords like yourself, help us enjoy our days even more! kindest regards Sharon
5/5
GoogleRating only, no written review.
thanks Jon!
5/5
GoogleRating only, no written review.
thanks Claire!
5/5
GoogleRating only, no written review.
thankyou May!
5/5
GoogleRating only, no written review.
thanks Thomas!
5/5
GoogleProfessional and responsive, great servicePositiveResponsiveness, Quality, Professionalism, Value
thanks John, from the team at Move on Estate Agents
5/5
GoogleVery helpful in all aspects. When searching for suitable houses
Thankyou Hugh!
5/5
GoogleEasy and Simple from start to finish, Good advice and always on hand to answer any questionsPositiveResponsiveness, Quality, Professionalism, Value
Thanks Scott! It was a pleasure to help.
5/5
GoogleVery efficient, always contactable and professional throughout. Highly recommended.
Thanks again for using Move On!
5/5
GoogleMove On were very professional, friendly and easy to deal with.PositiveResponsiveness, Quality, Professionalism
thanks for your kind words, Nicolas
5/5
GoogleExcellent service all round and very reasonable price and the level of communication was fantastic.
Thanks again for using Move On.
5/5
GoogleFantastic service from Craig and Lisa at Move On Homes yet again!
thanks so much for your business again Jackie, it means the world to us and glad we managed to deliver another great result for you.
5/5
GoogleAbsolute experts in their field and a real personal and professional experience. Can't recommend Move On more highlyPositiveResponsiveness, Professionalism, Value
Thank you!
5/5
GoogleGreat service and excellent communication both key when buying / selling a house. Highly recommend and would use again in the future, thank you!
thanks for using Move On Estate Agents, Lee!
5/5
GoogleCraig and Lisa are an awesome team, don't put your home on the market without speaking to them first.PositiveResponsiveness, Professionalism
thanks Lisa!
5/5
GoogleI dealt with Craig at Move On and he was by far the best agent I’ve dealt with in a long process of finding a new property. Would recommend and use Move On againPositiveProfessionalism
Thanks Luke, its been a pleasure dealing with you too and thanks for your kind words. Myself and my team will keep trying to find a property for you too. Craig, Move On Estate Agents
5/5
GoogleSuperb service from start to finish and most importantly they got me a good price for the property they sold for me. I'd highly recommend Move On to anyone selling their property. Top notch 5 star service!PositiveResponsiveness, Quality, Professionalism, Value
thanks Colin, hope you are doing well in your new place - thanks again for using Move On Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Move On, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Motherwell has the most, with 184 reviews rated 5.0 out of 5, followed by Poole with 178.
The two Move On offices, by town:
Yes. In The Trusted Agent 2026 awards, Motherwell won Trusted Agent.
