Trusted Agent profile

Move On estate agents in Motherwell and Poole

4.7

★★★★★ Excellent

362 reviews across 2 offices and 2 platforms

Move On has two offices, in Motherwell and Poole. Together they have 362 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

353

Reviews on Google

All 2 offices

Facebook logo

4.6 / 5

9

Reviews on Facebook

All 2 offices

Our offices

Move On's two offices, most reviewed first. Each has its own page.

Latest reviews from every Move On office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A large thank you to Craig and Lisa for the extremely professional and caring approach to getting our house sold . Highly recommend Move On to anyone selling their home.

Colin · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks for using Move On Estate Agents, Colin www.moveonhomes.co.uk

5/5

Google

Outstanding service from start to finish. Both Lisa and Craig were friendly, professional and they really know the local market. Everything was properly explained and the communication was excellent throughout. I would recommend them to anyone.

Daniel · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

thanks for using Move On estate agents

5/5

Google

Craig and Lisa were so helpful from start to finish with the sale of our house taking the stress away from us. They answered any questions we had and were at the other end of the phone if we needed them. Our house was sold within the week of it going up. I would highly recommend them.

Julie · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks for your kind words Julie, and thanks for choosing Move On Estate Agents

5/5

Google

Amazing service from initial enquiry through to sale. Craig and Lisa, what a team, thanks for all your help in selling my flat in 7 days and getting me a great price. I would highly recommend them.

Alison · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

It was a pleasure Alison

5/5

Google

I recently had the pleasure of working with Move On, the exceptional real estate agent, to sell my flat in Baillieston, and I cannot sing their praises enough! From start to finish, the entire process was smooth, stress-free, and incredibly rewarding. Right from the initial consultation, Move On exhibited a level of professionalism and expertise that immediately put me at ease. They took the time to thoroughly understand my needs and expectations, making sure they had a clear understanding of what I was looking to achieve with the sale of my property in Baillieston. The team at Move On demonstrated really good knowledge of the Baillieston real estate market. Their advice on pricing my flat was spot-on, and it resulted in multiple offers within a very short time frame. Throughout the sales process, communication with Move On was outstanding. They were always prompt in answering my calls and responding to my emails, keeping me updated on every stage of the transaction. I truly appreciated their transparency and responsiveness, as it gave me complete confidence that my property in Baillieston was in capable hands. What truly sets Move On apart is their tireless dedication to their clients. They went above and beyond to ensure that my flat was presented in the best possible light, arranging professional photography and crafting an impressive listing that showcased all the unique features of my property. Their marketing efforts were top-notch, attracting a wide range of potential buyers and ultimately resulting in a quick sale at a fantastic price. They expertly handled the offers that came in, securing an offer that not only met my expectations but exceeded them. From listing to closing, the entire transaction was handled with the utmost professionalism and care. Move On took care of all the paperwork and legalities, making the process effortless for me. They truly acted as a trusted partner, ensuring that every detail was meticulously taken care of. In conclusion, I cannot recommend Move On highly enough to anyone looking to buy or sell property. Their dedication, market expertise, and exceptional customer service make them stand out in the real estate industry. If you want a seamless, rewarding, and stress-free experience when it comes to real estate, look no further than Move On. They are the epitome of excellence in the world of real estate agents! Thank you, Move On, for making the sale of my flat in Baillieston a resounding success!

John · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

thanks so much for using Move On John, and thanks for the kind words

5/5

Google

Very professional team at Move On Estate Agents. Craig and Lisa went the extra mile during my house sell process from start to finish. Would highly recommend this estate agent.

Emma · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Emma!

5/5

Google

I recently put my flat on the market with Move On Estate Agents. From valuation to offer I can’t praise enough the professionalism, helpfulness & friendly service I received. Craig & Lisa kept me informed at all times. I received an offer on my flat within a few weeks from it going on the market. I would highly recommend Move On Estate Agents.

Linda · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Linda

5/5

Google

Lisa and Craig provided a first class service and had our property sold within a week! They kept us informed at every stage and after every visit. Cannot recommend highly enough!!

David · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks for using Move On and for your kind words

5/5

Google

I honestly can’t thank Craig & Lisa enough. Being part of a chain, they had to manage our sale in some difficult circumstances and a stubborn property market amidst a cost of living crisis and increasingly difficult circumstances for buyers & sellers. Their patience and calm were a huge comfort and we are very grateful. They have a real personal touch and deserve every success

Justin · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Many thanks Justin

5/5

Google

I contacted Move On following a quick google search and booked a free valuation for the following day. Craig was friendly, informative and knowledgeable and I agreed to use the business to sell my property. Both Craig and Lisa were very helpful and approachable throughout; assisting me in also organising a surveyor to complete the home report and a solicitor to handle the sale. I had absolutely no idea that within TEN DAYS of first contacting Move On my property would be sold! Delighted with the service, marketing and assistance of selling my property; and would highly recommend to anyone considering a house move.

Seana · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Sean

5/5

Google

The entire purchasing process with the team at Move On has been so smooth. From dealing with Lisa in Sales to working with Craig, it has been a real delight. They are highly professional, organised and go the extra mile to help clients and took on all the work leasing with Lettings and Solicitors which made it a relaxing experience. I am looking forward to building a long term relationship with Move On and hope to work with them again. Highly recommend.

Jaimin · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thank you Jaimin!

5/5

Google

Lisa and Craig at Move On could not have done more to help us get our property sold. They were extremely flexible and worked around our availability and really busted a gut to work to the tight timeframe we needed. Communication was fantastic and we were kept up to date with the progress throughout the journey. 5 stars all the way. Thanks for everything.

William · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

thanks for using Move On William!

5/5

Google

I've just sold my flat with Craig & Lisa at Move On and couldn't be any happier. They were so quick to get everything up on the market, organised my home report, got viewers immediately and a formal offer accepted after the first viewing! Their customer service is excellent from both a buyers and sellers perspective. They are the dream team! Thanks again guys ❤

Kirstie · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

It was a pleasure! Thanks again for using Move On.

5/5

Google

We couldn’t have had a better experience with Move On. Craig & Lisa have effortlessly guided us through both buying a bigger house and selling our home during an extremely turbulent time within the housing market. As a small family business, the care and attention we received was exemplary; particularly knowing how sentimentally attached we are to our home and making the selling process as seamless as possible. Communication was highly prompt throughout and both are genuinely lovely and knowledgable. Couldn’t recommend enough.

Lindsay · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thank you Lindsay!

5/5

Google

Craig and Lisa have been wonderful in every respect, from providing photos and video of the house to selecting viewers for our property. Their attentive follow up on each interested party proved beneficial towards the final acceptable sale which met our requirements to a tee. We are extremely grateful to them for getting us through a stressful time with their positive attitude in all respects.They were always ready to go the extra mile when required, dealing with all aspects in a timely and efficient way. Would recommend them without hesitation for any property sale.

Margaret · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thank you!

5/5

Google

Both Craig and Lisa were brilliant. From the initial meeting until final offer on the property they were very professional and efficient. Regular calls with updates and advice on marketing / selling the property reassured us that we had chosen the right estate agent to sell the property. Cannot thank you both enough and would recommend anyone looking to sell that you could not find a better team.

Andrew · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Andy!

5/5

Google

Move on came highly recommended to me by a friend and I knew instantly I made the right choice. The service provided did not fail to deliver. My experience was 1st class from start to finish. The effort made with all aspects of the sale was personal and consistent throughout the process. I was able to reach Craig & Lisa whenever I needed and all my concerns were handled promptly and with care. Craig and Lisa were always happy to go over and above to help me when ever required. I cannot recommenced their services enough and wish to give a massive thank you to them both for making the traditionally stressful selling a property process smooth and very straightforward.

Gillian · 25 August 2023 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Gillian

5/5

Google

Rating only, no written review.

Muntadher · 15 July 2023 · Move On Poole

Agent replied · 11 June 2024

Thank you Muntadher, we really appreciate our 'starts'. Wishing you all the best in your home

4/5

Google

It was great thanks

Rania · 15 July 2023 · Move On Poole

Agent replied · 11 June 2024

Thank you Rania. We like to make sure the process from your initial contact with Move On to your moving in date is as smooth as possible. We are looking forward to looking after you during your stay in your new home. kind regards Sharon

5/5

Google

My partner and I have been renting for a number of years with a few different agencies/private landlords, and the team at Move On have by a mile been the most down to earth, easy to get hold of, understanding bunch! So nice to have an Agency that are understanding, proactive but also just genuinely nice people. I would recommend Move On to anyone I know who was looking for a trustworthy, reliable agency to rent with. Thanks guys for being fab! 😊

Lauren · 15 July 2023 · Move On Poole

Agent replied · 11 June 2024

Hi Lauren thank you so much for your review. We love hearing great comments like this. kindest regards Sharon

5/5

Google

They are veryprofessional and really nice and kind. Everything was very very good.

Giovanna · 10 June 2023 · Move On Poole

Agent replied · 11 June 2024

Thank you Giovanna. It is always so lovely to hear kind comments. The team at Move On work hard to give great service.

5/5

Google

Cannot recommended this company high enough they have been wonderful to us, Excellent service every time we have been in contact with them, no issue is a problem and is dealt with very quickly especially when dealt with by the wonderful Monika, superb work ethic and brilliant worker 😊 …

Glenn · 10 June 2023 · Move On Poole

Agent replied · 11 June 2024

Thank you Glen for your kind words, they are always very much appreciated.

1/5

Google

Poor service, messaged them via two websites they where advertising a property to rent on. No one got back to me chased them up to be told they would get back to me but no one did.

Ryan · 10 June 2023 · Move On Poole

Agent replied · 11 June 2024

Hi Ryan. I am sorry to hear you have not had a call back. We have had unprecedented high number of calls for properties. We will ring you tomorrow.

5/5

Google

Amazing service. All ladies in the office are very understanding and crack on with it. Special thank you to Lakeisha, Christine, Monika, Clement and Carol!

Ian · 10 June 2023 · Move On Poole

Agent replied · 11 June 2024

Thank you Ian for your lovely comments.

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Awards

The Trusted Agent 2026 results for Move On, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Move On

Which Move On office has the most reviews?

Motherwell has the most, with 184 reviews rated 5.0 out of 5, followed by Poole with 178.

Where are the Move On offices?

The two Move On offices, by town:

  • Motherwell: 166 Merry Street, Motherwell, ML1 1NA
  • Poole: 420 Road, Branksome, Branksome Park, Poole, BH12 1DF
Has Move On won any awards?

Yes. In The Trusted Agent 2026 awards, Motherwell won Trusted Agent.

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