Trusted Agent profile

Move On Motherwell reviews

★★★★★ Excellent

168 reviews across 1 platform

166 Merry Street, Motherwell, ML1 1NA

Move On's Motherwell office at 166 Merry Street is rated 5.0 out of 5 across 168 reviews on 1 platform, including 168 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

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5.0 / 5

168

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Move On, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Motherwell office, from every platform, shown as written. First names only.

5/5

Google

Can't recommend Craig and Lisa at Move On enough. They both present themselves in a highly professional manner and have a strong reputation for delivering a reliable and efficient service. From my interactions, they are both knowledgeable, approachable, and committed to maintaining clear communication throughout the process. They demonstrate a solid understanding of the market and a genuine focus on providing a positive experience for their clients. A well-run agency that I would confidently suggest to anyone considering buying, selling, or renting property.

Gavin · 3 April 2026

Agent replied · 17 April 2026

thanks for the lovely review Gavin!

5/5

Google

My experience with Move On was made easy with Craig & Lisa. From the first meeting Craig was upfront & answered any questions & concerns I had. Keeping me informed at all times. Lisa saw most of the viewers around & nothing was a problem for her. Giving me feedback after each viewing. Move On was not local to me, however, this was never an issue. Coming back & forward at all times as I was unable to show potential buyers around due to health reasons. Which took a great deal of stress away from me. Great Team, very professional & competitive pricing. Please do not hesitate in using Move On. I will be passing on their number to anyone I know selling their property! Thanks guys for all your help!

Amanda · 19 December 2025

Agent replied · 25 December 2025

Hi Amanda, thanks so much for leaving a lovely review about your experience with Move On, selling the property in Lanark. We really appreciate your business and it was a pleasure dealing with you.

5/5

Google

We have used Craig at Moveon now several times after the passing of family members and he was patient and understanding giving good unbiased advice. With regard to appointments he was always on time with excellent communication proceeding each visit. Craig is friendly and personable at the same time being professional and clearly knows his field. We would have no hesitation about recommending him or using again in the future.

Stuart · 17 February 2026

Agent replied · 17 April 2026

Hi Stuart Thanks for the lovely review and thanks so much for choosing Move On Estate Agents.

5/5

Google

I can’t thank Craig & Lisa enough for their outstanding service, dedication they have both given with the sale of my flat. They both went above & beyond to help with every aspect of the sale. Kept me informed every step of the way. Quick responses to any queries I had. I highly appreciate there dedication they both have given me. I highly recommend Craig & Lisa and can’t thank them both enough for everything.

Pamela · 11 July 2025

Agent replied · 9 September 2025

Hi Pamela, thanks for using Move On! We wish you all the happiness in your new home!

5/5

Google

I was referred by my friend why was used Move On Estete,Lisa was very amazing from start to end and helped find me my forever home.Very easy communication and always available.I recommend to anyone why looking for new property.

Inga · 17 March 2026

Agent replied · 17 April 2026

Hi Inga Thanks for using Move On Estate Agents for your property purchase. Hope you are happyu in your new home. Thanks for the lovely review

5/5

Google

Lisa and Craig were really friendly and helpful, they were always their for any questions we had . I would have not problem recommending them to anyone that was selling or buying a home.

William · 17 March 2026

Agent replied · 17 April 2026

Hi Bill, thanks for using Move On Estate Agents for selling and buying. It was a pleasure dealing with you and we wish you every happiness in your lovely new home. Thanks for the lovely review

5/5

Google

Craig and Lisa were so helpful every step of the way in the quick sale of our house. They are a great team and put you at ease with their lovely smiles and wit!! Greatly appreciated.

Brenda · 17 February 2026

Agent replied · 17 April 2026

Hi Brenda Thanks for using Move On Estate Agents to sell your property in Bellshill. Im glad you were happy with everything, and thanks for your lovely comments!

5/5

Google

I'd like to acknowledge the excellent service we received from Craig & Lisa of MoveOn in the recent sale of my mother’s house. My daughter had recommended Move On to my husband and I, after they had successfully handled the sale of her flat for top market value and also the purchase of her new house. When my mother passed, I had the difficult job of selling her house. I called Craig guided by my daughters positive reviews and can say that they were first class, empathetic, knowledgeable, and very accommodating. They even helped us with finding suitable house clearing & cleaning contractors to ensure we secured the best offers. Offering help and assistance with the small things that can seem overwhelming when going through the early stages of grief. We can't recommend them enough, and when the next move is being considered Craig & Lisa at Move On are the first people we'll call. Thanks. Senga & John

Senga · 17 March 2026

Agent replied · 17 April 2026

Hi Senga! What a lovely and kind review! Very much appreciated! Thanks again for using Move On Estate Agents :)

5/5

Google

Everyone should use Move on. Craig and Lisa were fabulous. The service was exceptional. Kept us regularly updated and provided lots of information. And in the end got us a great price.

G · 17 March 2026

Agent replied · 17 April 2026

Hi! Thanks so much for using Move On to sell your property in Motherwell! We appreciate your business nd glad you have been happy with everything.

5/5

Google

There’s nobody with better customer service than move on!They made what can be a stressful time an easy one, I’ve recommended Craig and the team so highly to everyone I know.

Aileen · 17 March 2026

Agent replied · 17 April 2026

Hi Aileen, thanks for the lovely review and thanks again for using Move On Estate Agents to sell your property in Motherwell. Hope you are doing well

5/5

Google

Lisa and Craig at move on were exellent.Everything made simple and kept us informed and advised every step of the process Would definately use them in the future,I highly recommend. Davy and Tracy.

David · 17 February 2026

Agent replied · 17 April 2026

Hi David Thanks for using Move On Estate Agents to sell your property in Holytown> it was a pleasure dealing with you. Thanks for your lovely review. Wishing you and Tracey all the best in your new home

5/5

Google

Defo satisfied and would highly recommend.Craig & Lisa were amazing helped us throughout our journey and guided us till the end.Look nowhere Moveon will guide you to your new home.

Mez · 17 February 2026

Agent replied · 17 April 2026

Hi Mehzabeen, thank you for your lovely review and kinds words. Thanks for using Move On Estate Agents to sell, and to buy your new home. We wish you and your family all the happiness in your new place!

5/5

Google

I had a wonderful experience when selling my home. Craig and Lisa went above and beyond ,even sorting some other property issues i had. I met with a few agents before choosing move on and was so glad i did. It was a pleasure dealing with, Craig and Lisa , my house sold quickly and for a great price above home report, and they have kept in touch since. Amazing people and great service. So glad I chose move on and would highly recommend them. Thank you. ❤️

Elizabeth · 26 May 2024

Agent replied · 24 August 2024

Awww, thanks Elizabeth for your kind words, and thanks for using Move On

5/5

Google

Craig and Lisa made the whole process so easy. They provided great guidance and advice throughout the whole process. I feel they went above and beyond to help with the sale. Thank you Craig and Lisa

Ken · 25 November 2025

Agent replied · 25 December 2025

Hi Ken - thanks again for using Move On Estate Agents to sell your home in Hamilton. Thank you for the lovely review too. All the best to you and your family for the future.

5/5

Google

Outstanding service from Craig and Lisa went above and beyond in all aspects of the process.Firstly very professional and client focused great communication and nothing was too much trouble Secondly they got house sold for a great price and in under two weeks. Aftersales service was superb from them both there were a couple of survey, lawyer and legal issue after the sale was agreed which was stressful but Craig and Lisa kept a cool head and walked us through the issues one of which involved Craig getting stuck in measuring outside in terrible weather there were several other instances where he was more than just an estate agent you felt as if you were more than a number they wanted the best for you would not hesitate to recommend moveon estate agents and would definitely use them again M&M neilson Holytown

Michael · 27 March 2024

Agent replied · 24 August 2024

Thanks to you both for using Move On and for the kind words!

5/5

Google

Craig and Lisa have and are attentive and supply an individual experience, depending on selling or buying. I can highly recommend Craig for knowledge and experience; moving house can be stressful; this wasn't the case with Move On. I must also add my property went under offer within 8 days, their advise and support is INVALUABLEPositiveProfessionalism

Isobelle · 24 March 2025

Agent replied · 24 August 2024

thanks Isobelle!

5/5

Google

Craig and the Move On team did a fantastic job on my customers house sale and purchase. They had lots of viewers, handled the viewings, received several offers over valuation. When the buyer hit a problem with the Sale of their house, and to withdrew, Craig got the person who gave the 2nd best offer to re/offer. This ended up higher than the original first offer! He also helped them secure a home in a different area. Can’t recommend Craig and move On enough. If you are considering putting your house on the market, don’t sign with another agent until you have had a chat to Craig,

Stuart · 26 February 2024

Agent replied · 24 August 2024

Thanks Stuart for recommending us , glad we could help

5/5

Google

Fantastic service, Craig and Lisa were really efficient and arranged lots of viewings for my property. I could always get a hold of him, unlike other estate agents I have dealt with in the past. I would highly recommend Move On. Fees were very reasonable, and I could not fault the service they provided. I would recommend Move On over other larger estate agents as they provide a personal transparent service throughout. Thank you so much for all your help throughout my property sale. You took so much stress out of the selling process.

Douglas · 25 May 2025

5/5

Google

Each 5 star review truly deserved! Craig is very knowledgeable in his field, explained the process in detail which I found extremely helpful. He offers the ideal combination of pragmatism, …

Ramona · 17 November 2025

Agent replied · 17 April 2026

Hi Ramona, Thank you so much for your lovely review and kind words. It was a pleasure to meet with you.

5/5

Google

Highly recommend Move on! The service from start to finish has been 10/10, from the start of the process Craig was so enthusiastic about our property which gave us so much confidence in choosing Move on as our estate agent! The property was on the market in a short amount of time. Lisa was great, keeping me up to date as much as possible and both were so informative about the process. Me and my wife can’t recommend them enough! Thank you!

Murran · 28 December 2023

Agent replied · 24 August 2024

Thanks so much Murran for choosing Move On, and thank you for your kind words. All the best in your new place

5/5

Google

Move on were amazing. Craig and Lisa provided a stress free, helpful and supportive service throughout the recent sale of our property. Everything was dealt with quickly and professionally and we were given updates daily. Once marketed we accepted an offer within 10 days. We would highly recommend you give them a call. We are so thankful we did. Thanks guys. Annabelle & Fraser

Annabelle · 11 October 2024

Agent replied · 25 October 2024

thanks for using Move On Annabelle and Fraser!

5/5

Google

Craig and his team were great in helping us to sell and buy our new home. Nothing was a bother. Would totally recommend.

Jackie · 17 January 2026

Agent replied · 17 April 2026

Hi Jackie Thanks for your lovely review, and thanks again for using Move On. We hope you are very happy in your new home.

5/5

Google

Absolutely amazing family run estate agent. Very reasonable cost and Craig and Lisa went above and beyond what they were being paid for with our house sale and new purchase. We had so many problems and set backs over the 6 month period we used them and despite house sales falling through and so many other problems, Craig worked hard even in his own time to help solve all the problems even though half of them weren’t his problem. I cannot recommend Move On enough for anyone looking for a friendly and hard working service. Thanks so much Craig and Lisa x

Morag · 29 September 2023

Agent replied · 24 August 2024

Hi Morag, thanks for much for using Move On Estate Agents to sell your home :)

5/5

Google

Craig and Lisa at Move On Estate Agency first helped us sell our house and purchase another in 2024. Their calm and confident manner was reassuring and we got through, what could have been a stressful experience, relatively straightforwardly. Nothing was a problem and we were kept well informed throughout the whole process with the viewings and were given regular progress reports. We were so impressed that we went back earlier this year and asked if Craig would help us sell a flat. He dutifully obliged and he managed to negotiate a price higher than we were expecting. I would highly recommend Move On Estate Agency for their professionalism and integrity, two qualities frequently missing in this sector. Mr. and Mrs Pollock

Alan · 21 September 2025

Agent replied · 23 September 2025

Hi Alan. Thanks for using Move On Estate Agents - we really appreciate your business and thank you for the kind words too.

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Read Move On's Google reviews

Questions about Move On Motherwell

How many reviews does Move On Motherwell have?

Move On's Motherwell office has 168 reviews across 1 platform: 168 on Google.

What is Move On Motherwell's rating?

Move On Motherwell is rated 5.0 out of 5 across all 168 reviews, and 5.0 out of 5 on Google from 168 reviews.

Has Move On won any awards?

Yes. In The Trusted Agent 2026 awards: Move On, Motherwell won Trusted Agent.

Where is Move On's Motherwell office?

Move On Motherwell, 166 Merry Street, Motherwell, ML1 1NA.

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