Trusted Agent profile
★★★★★
675 reviews across 3 offices and 3 platforms
Mountgrange Heritage has three offices, all in London. Together they have 675 reviews on three platforms, rated 4.8 out of 5 overall.
529
Reviews on Google
All 3 offices
6
Reviews on Facebook
Business-wide
140
Reviews on Trustpilot
Business-wide
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Mountgrange Heritage's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe are really impressed with Mountgrange Heritage, who have been our Property Managers since last year. Communication is vital for us as we live overseas and they have been extremely proactive in letting us know what is going on. They recently project managed a complete refurbishment for our house - the whole process was painless and the results are stunning. I am confident that our property is in good hands and would not hesitate to recommend them :)
5/5
GoogleThank you so much to Tim Kane for the excellent service. He was quick, and instantly understood our needs. The advice he gave to us was very helpful and I would definitely recommend to everyone looking for a high quality estate agent. Thanks again Tim for everything you did for us.
Thank you for your review Kenji, it means a lot to us.
5/5
GoogleThanks to Tim and Shauna from the North Kensington office, not only did we find brilliant purchasers quickly, but completed the whole process with no fuss or hassle. The team are fantastic, I really could have not asked for a more professional experience. Thank you Mountgrange Hertitage, job well done!!
5/5
GoogleRating only, no written review.
Thanks for your review.
5/5
GoogleTop notch service and advice!
Thanks Louise!
5/5
GoogleAbsolute pleasure to deal with. So refreshing to actually find a decent, helpful sales agent who knows what they’re talking about!
5/5
GoogleGreat experience with the sales team here! If you can, ask for Gabby - she was particularly helpful.
Thanks for your review Olivia, we really appreciate it.
5/5
GoogleI have known MGH for over a decade and have found them to be the most friendly, honest and trustworthy estate agents I've encountered. The staff have always been both kind and efficient.
5/5
GoogleAlanna has been an absolute pleasure to deal with and helped me find a lovely flat in Kensington. She responded to my queries very quickly and made the process very straightforward.
5/5
GoogleMountgrange were great to deal with, and Lily in particular made the effort to consistently go above and beyond to make sure every question or query raised was answered and sorted quickly and efficiently. She's been an absolute star!!!!
Hello Neil, thank you very much for the review.
5/5
GoogleI had a great experience with Mountgrange Heritage - a really professional and trustworthy company. It was a pleasure to deal with Alanna - she was so helpful and supported us throughout the process.
5/5
GoogleRating only, no written review.
1/5
GoogleAvoid at all costs, money grabbing outfit and incompetent staff!
5/5
GoogleI found Mount Grange Heritage to be very professional with a fantastic knowledge of the market and genuinely helpful.
5/5
GoogleExcellent personalised service. The team was really helpful and professional. I definitely recommend Mountgrange Heritage.
5/5
GoogleRecently used them for my property search and found the team polite, professional and hard working at all times. Highly recommend.
5/5
FacebookRecommended Moubtgrange by a friend and so far so good. Everyone has been lovely especially Mille who has been very helpful and professional
5/5
FacebookI recently bought a Flat from Shauna and Tim at Mountgrange Heritage. They were extremely helpful and as a first time buyer in the UK they were very patient with answering all my questions and concerns. The team was lovely to work with and always easy to communicate with during the entire process. I would 100% recommend them to a friend!
5/5
FacebookMille and everyone else provided excellent customer service and were really professional. They were helpful, knowledgeable and personable. I had a really positive customer experience.
5/5
FacebookRating only, no written review.
5/5
FacebookGreat service, thoroughly engaged agents that make all the different when walking through the complex process - Buyer of an apartment in W11
5/5
GoogleI used Shauna @ Mountgrange as an agent to sell my flat in W10. I actually tried a few different agents; in addition to MGH I also listed with one large volume, well-known brand and one high-end that normally deals with more expensive property. Not only did I receive the best attention and personalised service from MGH compared to other players, they also felt like the only agent that was acting in my best interest rather than the agent trying to make a quarterly sales quota or similar. Therefore I was not surprised that MGH was also the agent ending up selling the property at a great price in the end. Couldn't recommend this team highly enough, and will definitely use their services again for my next move.
4/5
GoogleGreat team, clear communication and a pleasure to deal with.
5/5
GoogleHannah Beck was amazing! Quick, understanding and flexible. I would definitely use Mountgrange Heritage again and would recommend anyone else to too.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (27 Kensington Park Road) has the most, with 379 reviews rated 4.8 out of 5, followed by London (13B Stratford Road) with 347.
The three Mountgrange Heritage offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
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