5/5
After mum died we had to sell her property, we chose Mortimers because they were local, honest and professional. We received a really fab service and are very happy. Waol was so patient and responsive, replied to every request, understood …

Trusted Agent profile · Lancashire
Verified
★★★★★
609 reviews across 2 offices and 1 platform
Mortimers has two offices, in Accrington and Clitheroe (Lancashire). Together they have 609 reviews on 1 platform, rated 4.9 out of 5 overall.
609
Reviews on Google
All 2 offices
Mortimers's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
After mum died we had to sell her property, we chose Mortimers because they were local, honest and professional. We received a really fab service and are very happy. Waol was so patient and responsive, replied to every request, understood …
5/5
Mortimer's Accrington were incredible throughout the entire process of selling my house and purchasing my new home. Every single person I dealt with were helpful, friendly and informative. Chloe Jenkinson dealt with my purchase and updated …
5/5
I have recently completed on the purchase of an apartment through Mortimers Accrington. Everyone we have dealt with at the Accrington Branch has been fantastic to work with. …
5/5
We have just sold our house through Mortimers in Accrington. They have looked after us extremely well, right through from taking our initial instructions,ensuring excellent photography and then of course the whole sales process. …
5/5
Mortimers were the second estate agent we asked to value and consider selling our property . From the moment they arrived we had confidence that they were knowledgeable, and they suggested a realistic asking price for our property . The …
5/5
I have recently sold my house through Mortimers in Accrington. They have looked after everything extremely well, with excellent photography and the whole sale process going extremely smooth. The sale can be very stressful. …
5/5
I recently purchased a property through Mortimers. (Around 5 weeks ago) I viewed a few houses, even offered on one or two, but it wasn’t meant to be. …
5/5
As an investor from London, it was crucial that I made the right decision in which agent will be managing the sale of my property. The service from the very beginning to the very end was flawless from the realistic property valuation, daily …
5/5
I had the pleasure of working with Chris Taylor at Mortimers estate agents, and I couldn't be happier with the service he provided during the purchase of our new home. Chris was attentive, professional, and always went the extra mile to …
5/5
We have recently sold our house and bought a bungalow with the expert help from Mortimers, Accrington. From the very beginning when Mathew came and valued our house and showed us a bungalow that they were selling, We soon had viewers shown …
5/5
I have recently sold a property with Mortimers in Clitheroe which progressed and completed very smoothly. I was very impressed with their energy, enthusiasm and efficiency in managing the sale. Sam called me weekly to provide updates on progress which was very much appreciated. I feel that Mortimers are a very effective, modern estate agent who provide a good service and highly recommend them.
5/5
Used Mortimers for a recent move and couldn’t fault them at all. All of the team are lovely and very professional - Sam Clayton was my most frequent point of contact, he was very responsive and kept me updated regularly without me having to chase anything. I also spoke to Lewis a couple of times who was equally professional and efficient. I would absolutely recommend!
5/5
By far the best estate agent I have dealt with. I changed my mind about selling as it turned out to feel like a bigger decision than I originally thought. They did everything they could to help me, and did find me a buyer. I was really sorry things didn't work out. All the staff at the Clitheroe branch were very hot on everything, very good at communicating, staying in touch and explaining things I had no idea about. All in all a very professional, very kind and supportive team
5/5
Sold my house through Mortimers in Whalley, dealt with Amber Simpson throughout the whole process. She went above and beyond; answered and dealt with all my emails and queries promptly and efficiently. The sale went through smoothly from start to finish, and I would definitely recommend Mortimers! Thank you for all your help....Joanne
5/5
I have just recently bought a house via Mortimers, specifically through the help of Sam. Sam was an absolutely great help from start to finish, he really went the extra mile to make it as easy and stress-free as possible. The communication was brilliant and I couldn’t fault the service. Would recommend them to anyone, especially sam! Thanks
5/5
Great estate agents. Mortimers have both managed a property I rented out and sold property for me. They have always been very helpful, if there was ever a problem with the rental property going above and beyond in recommending local trades people. In particular I have dealt with Geraldine who is very efficient, she gets back to any queries or questions I may have however small they may be. I would definitely recommend
5/5
My husband and I have just bought a house from Mortimers and we couldn’t be happier. The staff have all been fantastic, especially Geraldine who has supported us through the whole process. Right from the start, nothing was too much trouble. Even through the high number of emails and phone calls going backwards and forwards between myself and the seller via Geraldine, she never made me feel like it was too much trouble and was always happy to help. Geraldine has made moving house a lot less stressful and for that we will be forever grateful.
5/5
Many thanks to the team at Mortimers, Clitheroe for all their help and advice in making our house-move as painless as possible. You've all been brilliant! A special thank you to Geraldine, our main contact, who worked tirelessly on our behalf. She was always helpful, always cheerful & and an absolute pleasure to deal with. If anyone is reading this, she and Mortimers have to be your go-to Estate Agents.
5/5
Having discussed our sale with 4 local agencies, Ed at Mortimers spent time to fully evaluate our home and to suggest a selling price that was substantially greater than the others, fully explaining the rational and giving us the benefit of his extensive local knowledge. Mortimers introduced us to the staff that would manage the process and arranged & managed the viewings. The house sold for the proposed price fully confirming Mortimers as the right choice for our sale. We have moved to Scotland which, meant a slight complexity in the legal process due to the different systems in these regions and once the conveyancing was under way, we experienced a few problems with delays on our buyers side. Geraldine was assiduous in chasing our buyer and and their solicitors to resolve these and was a key player in ensuring everything went through on the agreed dates. We cannot praise her tenacity and attention to detail enough. We would certainly recommend Mortimers to others for their total commitment to ensuring we had best value and first-class service.
5/5
We sold our housing using Mortimers Clitheroe branch. Our experience was positive from start to finish. From the valuation, the photography, the viewings and the sale process. We were kept informed throughout the process. Each member of staff we had dealings with was professional, friendly and knowledgeable. Lewis was great at finding out what stage we were at with the sale and was happy to contact solicitors etc on our behalf. Geraldine went above and beyond on the day of completion to ensure that we did actually complete on the agreed date. Huge thanks to all the team. Karen and Darren, Barrow
5/5
We recently purchased a property through Mortimers and could not recommend them anymore. From the very first steps of leaving our details for any upcoming properties to viewing and then putting an offer in on our dream home, they couldn't have been more helpful. Chloe from the branch at Accrington helped us through every step and kept us updated when we struggled to get info from our solicitor. She made the whole process a lot less stressful and we wouldn't hesitate in recommending Mortimers to others in the future. Thank you again for all your help. The Campbell's.
5/5
Thanks to James Barnes . really friendly, helpful and excellent customer service .
5/5
Great experience overall, Chloe really went above and beyond to provide a smooth and stress free service. A real asset to the company.
5/5
We were very pleased with how the sale of the house was conducted-thoroughly professional from start to finished.James Barnes was excellent - communicated very clearly and frequently throughout the process.Have no hesitation in recommending.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mortimers has 609 reviews across its two offices, rated 4.9 out of 5 overall: 609 on Google.
Accrington has the most, with 408 reviews rated 4.9 out of 5, followed by Clitheroe with 201.
The two Mortimers offices, by town:
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold.