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★★★★★
609 reviews across 2 offices and 1 platform
Mortimers has 609 reviews across two offices (Accrington and Clitheroe) and 1 platform, rated 4.9 out of 5 overall. Mortimers has the most, 408. Checked 9 October 2026.
609
Reviews on Google
All 2 offices
Mortimers's two offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Mortimers. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGeraldine was a superstar! Always helpful, going above and beyond to help me buy my new house. I was supported and communicated with throughout - even when it wasn’t what I wanted to hear! Geraldine was courteous, supportive and warm. The whole team at mortimers were first class! Thank you
Thanks Tracey, glad we could help - enjoy your new house🙌 …
5/5
GoogleHighly recommended. Ben gave us good advice on the value of our property, and this was followed up by Geraldine who kept us up to date and fully informed throughout the whole sales process. Having bought and sold many properties over the years, this must rate as possibly our best experience. Well done!
Thanks Sean, appreciate the feedback and glad we could help👍 …
5/5
GoogleGreat customer service. Really helpful advice and easy to talk to Was dealt with by Chloe. She was really informative and helpful
5/5
GoogleJust completed on my first house, it was not straightforward at all and the case was dealt with brilliant by the staff at the Accrington branch. I had the pleasure of Tom mainly but also Chloe and Chris and they have ALL been fantastic! Thanks guys x
5/5
GoogleMortimers in Accrington. Sold my home very very quickly. The staff we dealt with where all very polite and professional and the service was Excellent.i would strongly recommend them.
5/5
GoogleExcellent service from all the staff. From original meeting/appointment to final completion all staff at Mortimers were superb during the sales process. Very professional with regular communication.
4/5
GoogleWe were dealt with efficiently, during the sale of our house especially by Tom Moss, Chris Taylor, and Waol Falconer. Thank you Mortimer's Accrington.
Thanks Kathryn!
5/5
GoogleI bought the property through Mortimer Accrington branch. Tom Moss was my representative for the purchase of property. His performance from start to end was exceptional. He was happy to help all the time. All the staff in Accrington branch was amazing. They were very helpful. I will use Mortimer Accrington again in future.
5/5
GoogleBrought my first home with the help of Mortimers Amazing team especially Tom Moss as he was amazing to work with and communicated really well !!!
Thanks Halima, glad we could help!
5/5
GoogleThe team at Accrington Mortimers went above and beyond to help out with the sale of my property, Tom in particular was absolutely fantastic in supporting with the chaos that came with the property been sold through a divorce.
Hi Hannah, glad the team could get you the outcome you wanted! Thanks for leaving a review and have a great day😊 …
5/5
GoogleWe had a few communication hiccups at first, but that was soon sorted once Chloe Jenkinson took control of our account. She was absolutely fantastic at keeping us informed and resolving potential issues. I would have no hesitation in recommending Mortimers - or in using them again.
Thanks for the feedback Julie, glad things went well in the end. You know where we are should you ever need us again, thanks again and all the best😊 …
5/5
GoogleTom went above and beyond the call of duty to deliver impeccable service and a swift sale was achieved. I live in Scotland and the team at Mortimers held keys and arranged viewings as well as providing someone to give the house a good clean so my experience was hassle free.
Glad to hear you had a hassle free experience Christopher and we managed to get things pushed through quickly. Wishing you the best and thanks a lot for the feedback😎 …
5/5
GoogleThank you to all the team at Mortimers! Our experience of selling a house was made so much easier with the team of dedicated staff at the Accrington branch! Big shout for Matt for initial consultation and pricing of the property and then to Chris, Chloe ,and gang for keeping us updated throughout. Would use Mortimers again.
Hi Trish, thanks for taking the time to leave a review! You know where are should you need us again - thanks and have a great day😊 …
5/5
GoogleExcellent service by Tom.
Thanks David!
5/5
GoogleThank you for your services
Thank you for your review Kerry😊 …
5/5
GoogleAbsolutely brilliant kept me in the picture all the time. The Accrington office are brilliant
Glad to hear it Sheila, thanks for the review and take care😊 …
5/5
GoogleExcellent service provided by Mortimer’s, our contact Tom was very informative and helpful through the whole process!
Glad we could help - thanks Dominic😎 …
5/5
GoogleThe service from Mortimers was outstanding especially Chris Taylor. Very professional made the process much easier. Thank you 😊 …
Thanks Jill, all the best😊 …
5/5
GoogleI recently purchased a property from here and all the staff were incredibly helpful, especially Tom Moss. He was exceptionally helpful and guided us through every step to make sure the process went as smooth as possible.
Thank you for the review!
5/5
GoogleThe staff at Mortimers’s have been incredibly professional and hard working, selling the house in what has been a tough and emotional year. Chloe in particular has been so supportive, guiding us through the process and giving us valuable advice. We would have no hesitation in recommending Mortimers’s to anyone selling their home.
Thanks for your feedback Mary, glad we could help get your house sold. Wishing you the best with everything🙌 …
5/5
GoogleI recently purchased a house via Mortimers estate agents and they were great from start to finish. Chris especially was lovely to deal with, professional, prompt and put up with my endless questions and requests! Thank you all for making buying my first home so easy :)
Glad we could! Hope you're enjoying your first home😎 …
5/5
GoogleI recently sold my property in Accrington using this Agency. I was happy with all aspects of the professional services provided. Staff were helpful. courteous and supportive. Tom, Chris, Matthew, Raven and Leonie variously provided excellent communication and prompt responses.
Happy we could get your property sold Christopher and thanks for leaving a review for us! All the best with everything👍 …
5/5
GoogleI recently bought a property from Mortimer’s. The whole team was fantastic. Chris Taylor kept me up to date on a regular basis, he was very accommodating and exceeded my expectations from start to finish. I’ll certainly use them again , 5 stars! Thanks Kate R
Great to hear you had a positive experience Kate! Thanks for the review and wishing you the best😊 …
5/5
GoogleSo happy with the service we got from Mortimers so helpful n friendly always willing to help wud defo recommend them to anyone who is willing to by or sell
Thank you for the feedback, glad we could help!😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mortimers has 609 reviews across its two offices, rated 4.9 out of 5 overall: 609 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Mortimers has the most, with 408 reviews rated 4.9 out of 5, followed by Mortimers with 201.
Mortimers, 22 Blackburn Road BB5 1HD; Mortimers, 5 & 7 Castle St. BB7 2BT.
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.