Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotChurchfield Standish
I just wanted to say thank you to Julie in the sales office, she has gone above and beyond to help us and it really is appreciated. The minimal snags are getting done but as soon as the site team are slow to respond she is quick to chase them for us and has helped us along the way.The houses are still being built on our street and builders are still passing the house, they have all been friendly and the digger drivers wave at my little girl when they drive past, she loves it.
A · 10 October 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotFirst class service all round
I moved into my first home earlier this summer, I have to say from the moment I first stepped into the sales office until the day I got my keys the customer service from Aimee and Jeannette has been fantastic. As a first time buyer, naturally I was apprehensive about the process however with their professionalism and accommodating approach I knew I was in good hands. Thank you ladies for everything you have done.A big shout out to Will as well, he has been really good responding to any snag issues I have raised and has even done some of the repairs himself.
Lcb · 10 October 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotBartle Meadows - Lovely New Home
We are really pleased with our lovely new Morris home at Bartle Meadows in Cottam, Preston. The build quality and finish are great, and any little snags have been fixed quickly. The assistant site manager, Ryan, and the site manager Craig, have been absolutely brilliant. They are so easy to contact, very friendly, and so helpful and efficient. Nothing is too much trouble. They are a great team and a real asset to Morris Homes. We cannot thank them enough.
Andrew · 7 October 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotHonest Sales Experience
Great first impression from a down to earth sales person Sharon.
Stephen · 1 October 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotWe have just moved into our new home on…
We have just moved into our new home on the Bartle Meadows development in Cottam, and Morris have been fantastic from start to finish, especially the site managers Ryan and Craig. Anything we have needed they have been more than happy to assist, any job big or small has been sorted swiftly. Thanks!!
Robert · 1 October 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotArkall Farm Tamworth
We moved into our new Morris Home on Arkall Farm 2 weeks ago and couldn’t be happier.Our first experience back in May was to meet Tracy at the site office, she was extremely knowledgeable and very helpful and we reserved our new home at that first meeting. Tracy went on to help us through out our experience right up until we moved in, thank you Tracy and to Faye as well who also was a great help.On the very first day we moved in we were greeted by Tracy, Richard & John (site managers) to explain everything about the house, central heating, alarms etc.Richard & John explained that if we found any issues in the property they would come back in a week to sort it.We were very happy with everything which was done to a high standard,there were a few snagging problems i.e a couple of little paint marks, bi fold door sticking that kind of thing,which are all being sorted as promised, thank you Richard & John.We highly recommend Morris Homes nothing has been too much trouble which is what you need as moving is stressful enough!
Sylvia · 28 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotUpholland Gardens
Upholland Gardens Buying my house from plot and wanted to say thank you to Pam in the office who has been so helpful and patient, coping with tears and indecision when I was choosing my tiles etc. looking forward to moving in today and seeing my new home
Paula · 25 September 2022 · Morris Homes Ltd Hilton
★★★★★ 3/5
TrustpilotDon’t expect any after care …
When we brought our home the service was fantastic especially from sales advisor Megan, then when we moved in and up till we got moved over to the customer care team to take of any issues the service was great HOWEVER Once we were moved over to the customer care team the service has been abysmal, We are currently living opposite what can only be described as a mini Grand Canyon on a site that should be a nature reserve, we were initially told back in June that this would be there for a couple of weeks maximum, however 3 months later it’s still there and due to the amount of mud and debris there our home and cars are constantly covered in dust from there, to a point whereby it’s imbedded into the paintwork of my partners brand new car when we informed the customer care team we were told that this is something that we had to deal with by living on an active building site, (None of the other properties or vehicles are anywhere near as coated as ours as they are not near the mud heap,) The aftercare team are very dismissive of any problems So if you want a nice home then I’d recommend a Morris Home however don’t expect any after care
Kirsty · 20 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotThank you Jeanette!
Myself and my partner bought out first home with Morris Homes earlier this year and the experience has been wonderful - mainly due to the customer service of Jeanette our Sales Advisor at St Michael's Park in Northampton!Jeanette has answered every query, reassured us at every stage and has gone above and beyond to make sure we are happy with our home and feel welcomed to the area. No request has been too much, no question has been a silly one, just genuine friendly and caring service, and getting to experience our keys being handed over with her was emotional for all of us! Thank you for everything Jeanette, and thank you to the site for being so responsive and efficient - we are in love with our new home aka The Penthouse! Here we are nearly 5 weeks moved in and we couldnt feel more blessed and happy with our new chapter together!Lots of love,Tom & Will xx
Tom · 18 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotWe had a fabulous experience reserving…
We had a fabulous experience reserving our plot today with Hannah at Princes Meadows in Kirkham.From start to finish she was so patient and nothing at all was too much trouble. By far the most genuine and personable sales person we’ve ever dealt with, can’t thank her enough for all her efforts and we look forward to dealing with her going forward :). A similarly good experience to the brief conversations we had with Lizette at the St Anne’s site!
Jon · 15 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotUp Holland Gardens
We bought our house from plot , we followed progress regularly and Pam in the office was amazing always returning calls etc .Moving in day went smoothly and the site manager Ant came around to make sure all was ok .Snagging list was small and dealt with very quickly Brilliant moving experience and a very nice well built home to enjoy
Gaz · 13 September 2022 · Morris Homes Ltd Hilton
★★★★★ 2/5
TrustpilotMorris St Neots were very interested until …
Morris were very interested until we signed the reservation for the plot. Many times we phoned the site but no answer. Emails rarely got answered. For months after that we weren't allowed anywhere near the plot Health and Safety of course. The first time thats happened on any of the other New Houses we've bought. Maybe it was to stop us seeing the inferior brickwork at a time when we could say knock it down. The only access we had was peering over a fence at the end of the road to get a very limited side view. This limited view however, gave us the opportunity to see a close up of how the Julliette balconies were temporarily replaced with garden fences just to get a tick in the box for the certificate. Oh yes and the Health and Safety issue they were creating with my drive. First visit we were allowed to see the inside we did see what a tip the house was. Never mind we were told "We QA the houses before we sign them off. The house will be perfect ". It was far from perfect. 8 pages of snagging including a 5 foot crack in the render. The front of the house was different to the brochure graphics which was all we had seen before the visit. On moving in day it was obvious that the house wasn't ready. While I was going round the house the Sales Rep had taken the keys holding them for ransom until we had signed the forms. 5 minutes to check a house. When we arrived at the house on Moving in day the house sale was complete and I owned the house. None of this mattered as the Sales Rep needed a text or it hadn't happened. This caused tension to say the least. Couldn't be helpful and make a phone call. All this with my removals outside. First view as I walked into the kitchen to sign the papers was that I had a turfed garden like the Himalayas which was replaced but hardly top class. Now nearly 5 months on the 8 pages are down to 4 but the response which we first praised has gone distinctly cold. We even praised Morris for their actions on the night we had a flood, after 10 days, caused by the groundworkers not flushing the drains. But we're still waiting for the Emergency plumber. After 4 months I don't think they're coming.
Mr · 12 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotWe are 1st time buyers & still in the…
We are 1st time buyers & still in the process of buying. Jess is the only person who treated us with respect as a normal human being. Every other sales/mortgage advisor judged us based on how much money we have as a deposit amount and treated us poorly saying that "our houses are very expensive you know...". Other developers have bad ethics/marketing and future if continue to treat people like they treated us. Jess from Shelbourne estate was the only one who was adequate and sane in this respect. So I do appreciate what she's done already. And would recommend to buy with them.
Ms · 9 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotReally great service from Jess and Lynn
Really great service. Jess and Lynn were superb. Very detailed and helpful. Smooth process from handover of keys. They kept to deadlines and were transparent. Thank you for making a home purchase feel so smooth and stress free
Abigail · 9 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotSt Michaels Park , Morris homes .
My husband and I have just moved from the Wirral to St Michaels Park Northampton. We could not have moved to a better site . From our first meeting with Aimee in the sales office who has excelled in her dealings with us . Her friendliness and professionalism is a credit to Morris homes. Pete the site manager has helped us in so many ways since moving in going above his normal duties. After moving in they have still supported us which I can only thank them for .
Mrs · 8 September 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotBuying my first house
Buying my first house couldn’t of been easier with the team at Houlton. Ali help me with every step and answered all my silly questions, no questions is to silly for the Morris team. Once I moved in I could remember how to set the heating and the site manager Jon came the next day to show me how to use it again. Ali is still there for any questions 6 months on. The team have helped make buying a house for the first time easy.
Katherine · 29 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotUpholland Gardens
Had our options meeting with Pam today who, as always, is always ready to help with any questions we have and offer any advice. Hopefully we will be moving into our new home just in time for Christmas.
Kirstie · 29 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotExemplar Customer Service
Buying a first home can be daunting however, with Morris Homes - St Mary's Park, and the sales team i.e. Carol, Shaun & Jo it was a breath of fresh air (thank you so much Carol, Shaun and Jo!). Carol, Shaun & Jo possess exemplar persona, value granular details, bring a wealth of knowledge, are extremely flexible, and above all made us felt welcomed. My subconscious mind nudged me that the journey could be stressful, complicated and packed with unexpected shocks. Being said, with Carol at el I never experienced the untoward jolts through the process. We've now moved into our fantastic home and have got amazing neighbours! The entire customer journey has been exceptional!
Simon · 29 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotStress free experience, Highly recommend!
Our experience with Morris Homes has been nothing short of fantastic. Starting with viewings with Sandra (sales manager) and Mark (site manager) who made the whole experience stress free. Sandra in particular worked tirelessly to make sure our sale went through effortlessly. Sandra and Vic are a credit to the company, always available for a chat and will gladly jump straight on to any quires or issues we may have.If we ever move out of our dream home, we will definitely make a consious effort to move into another Morris homes property.
Splash · 28 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotPamela has been very friendly and…
Pamela has been very friendly and helpful throughout the purchasing process so far. She has answered any questions we have had and has talked us through each step of the process. Looking forward to the next stages in our house buying journey.
Charlotte · 28 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotBeen in and reserved our house today
Been in and reserved our house today Pam was a great help went through everything with us made it all so easy highly recommended now all we do it wait until our new family home is ready roll on January
Sam · 28 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotJess & Lynne 5*
Haven't moved in yet but a great experience so far with Shelbourne Estates in Northampton.A special thanks to the sales staff, Jess and Lynne, both of whom have been wonderful and very patient with me!
Rich · 27 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotGreat service provided to us by Ruth
Great service provided to us by Ruth, great knowledge about the houses that she showed us today and even stayed behind after hours to talk us through everym Very grateful for her help and great customer service!
Sourabh · 25 August 2022 · Morris Homes Ltd Hilton
★★★★★ 5/5
TrustpilotExcellent customer service from Jess & Lynne
Excellent customer service from Jess and Lynne, they are very knowledgeable & went above and beyond to deliver a great service.We fully recommend Shelbourne for the quality, fantastic attention to detail presented to us.Anthony & Diane
Anthony · 24 August 2022 · Morris Homes Ltd Hilton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
