5/5
GoogleSam has been very prompt and helpful.
Agent replied · 13 January 2026
Thank you for your review, Phoebe. We're happy to hear Sam was helpful and you had a good experience with him!
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,713 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,713 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,994
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,605 reviews · 306 on Google (4.9)132 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,359 reviews · 583 on Google (4.9)151 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,277 reviews · 547 on Google (4.9)118 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,262 reviews · 493 on Google (4.8)119 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,124 reviews · 361 on Google (4.8)123 in the last 90 days
Reviews on Google
Showing 2,289 reviews on Google only. Show every review
Google5/5
GoogleConnie was very professional and helpful in every way. Kept us updated.
Agent replied · 13 January 2026
Thank you for your 5 star review! It's great to hear Connie kept you updated and was helpful!
5/5
GoogleExcellent service from Connie Staff at Minor’s and Brady. From the first contact, and all the way through, Connie was helpful, professional and kept me up to date with the progress of the sale of my flat.
Agent replied · 13 January 2026
Thank you for your review Mandy. It is great to hear Connie provided clear, professional support from the first contact through to the sale of your flat, and that you felt well informed throughout!
5/5
GoogleProfessional and friendly service received. Thank you to Connie Staff for her initial support and excellent communication during her part of the purchase.
Agent replied · 13 January 2026
Thank you for your review, Dean. We are pleased to hear the service was professional and friendly, and that Connie’s support and clear communication helped during the early stages of your purchase!
5/5
GoogleRosie Turley has been very helpful and kept pushing and managing all the parties involved in the chain professionally and relentlessly! Jack managed the viewings and our buyer very well. All in all a satisfied customer. Thanks guys
Agent replied · 13 January 2026
Thank you, Costa, for your feedback. It is great to hear Rosie kept everything moving across the chain and that Jack managed the viewings and buyer so well. We appreciate your comments and are glad you were happy with the service.
5/5
GoogleMy wife and I have had a fantastic experience pursing our dream of a family home, Connie (and a great viewing from Sam) has been an absolute star. Amazing customer service, and very speedy!
Agent replied · 13 January 2026
Thank you for sharing this. We’re really pleased Connie and Sam were able to support you so well during such an important step. It’s great to hear the service felt clear and efficient, and we wish you and your family every happiness in your new home.
5/5
GoogleRosie Thurley from Minors and Brady estate agents was superb very efficient and good at her job many thanks for all your help
Agent replied · 13 January 2026
Thank you for your kind feedback. Rosie will be really pleased to hear this, she takes great care in making sure everything runs smoothly. We appreciate you taking the time to leave a review and thank you for choosing Minors and Brady.
5/5
GoogleConnie was brilliant throughout our house purchase process. She was professional, responsive, and always kept us informed at every stage. She kept us informed at every stage, and always made herself available to answer questions or offer advice. The whole process felt smooth and stress-free thanks to her support. Highly recommend!
Agent replied · 13 January 2026
Thank you for taking the time to leave such a thoughtful review. We’re glad Connie was able to support you throughout and keep everything clear and well managed. Your recommendation is really appreciated and we wish you all the best in your new home.
5/5
GoogleRating only, no written review.
Agent replied · 13 January 2026
Thank you for the 5-star review Gifty!
5/5
GoogleAmazing agents. After using previous agents a few years ago minors and Brady really do go above and beyond for you. You get a dedicated after sales person who knows your case inside out so it’s always nice to speak to the same person who …
Agent replied · 17 April 2026
Thank you, Sarah. It is great to hear how much you valued having one dedicated after sales contact and a team who were always available when you needed them. We are really glad the service felt both personal and professional for you and we appreciate your recommendation.
5/5
GoogleHad a couple of viewings with them, really professional and knowledgeable!
Agent replied · 17 April 2026
Thank you for your 5 star review Charlie! We're happy to hear your viewing experiences have gone well.
5/5
GoogleWe are really happy with the service provided. Special thanks to Sarah Clifton and Dan House. Nothing was to much trouble for them. They were very kind and profesional.
Agent replied · 17 April 2026
Thank you for sharing your experience, Izabela. It's great to hear that Sarah and Dan supported you so well and that their kindness and professionalism made the process feel smooth for you.
5/5
GoogleJames was particularly helpful and would definitely recommend
Agent replied · 17 April 2026
Thank you, Carol. It is great to hear that James was so helpful. We appreciate your recommendation!
5/5
GoogleIt was very nice . The house is so beautiful and spacious and a lovely environment. The agent, Jamie was very professional, kind and helpful .
Agent replied · 17 April 2026
Thank you for your feedback Avanthi. It is great to hear that you enjoyed the viewing and that the agent made the experience professional and helpful for you. We are glad you liked the property and its surroundings.
5/5
GoogleI have just made an offer on a bungalow in Norfolk. Sarah Clifton from the Caister on Sea branch has been very helpful. She is friendly but not pushy. She explained very well to me what procedures I had to next.
Agent replied · 17 April 2026
Thank you, Helen. It is great to hear that Sarah supported you so well and explained the next steps clearly without any pressure. We are glad the experience has felt positive so far.
5/5
GoogleA big thank you to all of you at the Caister office for helping us through our move, especially a big thank you to Rosie, our facilitator, who's support throughout a very stressful time with her constant phone calls, feedback and trying to …
Agent replied · 17 April 2026
Thank you, Lynne, for your thoughtful message. We are really glad the Caister team could support you through such a demanding move, and Rosie will be especially touched by your words. Wishing you a very Merry Christmas and all the best in your new home.
5/5
GoogleA massive thank you to Julia for your hard work, professionalism and understanding to close our sale as quickly as possible- you went over and above and helped make what is a stressful time much easier. Also thanks to the whole team who are super friendly and helpful but I wanted to make sure Julia was called out as she is a true asset to any company.
Agent replied · 26 December 2025
Thank you for sharing this Joanna. It is great to hear how much Julia’s hard work and understanding helped make a stressful time feel more manageable, and we're glad she was able to get things over the line for you so quickly. We will make sure your message is passed on to her and the rest of the team.
5/5
GoogleI can’t thank Connie from enough for all her help with selling my flat. From start to finish, the customer service was absolutely amazing. Connie was professional, friendly, and incredibly supportive throughout the whole process, always … More
Agent replied · 13 January 2026
Thank you, Kelly, for taking the time to share this. It is great to hear Connie was such a strong support throughout your sale and kept everything clear and straightforward. She will really appreciate your kind words, and we wish you all the best moving forward.
5/5
GoogleExcellent service from Minors and Brady of Dereham. They sold my flat within 24 hours of going on the market with them.. previous agents had tried for 5 months! Everyone at Dereham was focused from the day I called them to help me. Callum Lester was determined to get that sale and he not only did but at full asking price and within 24 hours. It really was team work by all. Please do not go anywhere else, Minors are the true professionals in this industry!
Agent replied · 12 October 2026
Thank you, Jo. It is wonderful to hear how quickly things moved once the Dereham team stepped in and that Callum’s determination helped you secure a full asking price offer so fast. We are really glad the whole team made the experience feel focused and professional from the start.
5/5
GoogleRyan White was a great help, provided answers to all our questions n was very polite.
Agent replied · 11 October 2026
Thank you for your 5 star review, we're happy to hear you had a good experience with Ryan!
5/5
GoogleWe had a viewing yesterday with a lovely estate agent Ryan White. He helped us with any queries we had and was very well presented and professional.
Agent replied · 11 October 2026
Thank you for your review, Ellie-Mai. It is great to hear that Ryan supported you so well during the viewing and made such a positive impression.
5/5
GoogleI have received excellent service from Samuel since he has taken over looking after my properties. Communication has been great and he is always on hand to help and sort out any problems that might arise. His professionalism is second to none and I am happy that I have got him as my point of contact.
Agent replied · 11 October 2026
Thank you, Donna. It is great to hear that Samuel’s communication and professionalism have made such a positive difference and that you feel well supported with him as your main point of contact. We really appreciate you sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 26 December 2025
Thank you for your 5-star review Ian!
5/5
GoogleEmma was very friendly and knowledgeable, a joy to go round the property with.
Agent replied · 26 December 2025
Thank you for sharing your experience Mike. It is great to hear that Emma made your viewing enjoyable and informative.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,605 reviews rated 4.9 out of 5, followed by Norwich with 2,359.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
