5/5
GoogleFantastic service when buying with the support of Rosie. Always available to answer queries, questions quickly and professionally. Thanks Rosie:)
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)148 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,375 reviews · 588 on Google (4.9)172 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)134 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Reviews on Google
Showing 2,294 reviews on Google only. Show every review
Google5/5
GoogleWent for a viewing with joe, very friendly and easy to talk to, answered all my questions and queries that I had! Great customer service so far! Would highly recommend!
5/5
GoogleMinors and Brady have been great to deal with especially Lauren Newby. Many thanks once again! 😀 …
5/5
GoogleViewed a property today and was shown around by Amber. She was incredibly friendly and helpful. Would definitely recommend.
5/5
GoogleVery professional throughout with Kirsten providing excellent customer service by creating a brochure that meets all of our requirements to time.
3/5
GoogleOur chain is M&B. So far so good. Aftersales idea quite rewarding. Will update when out of 'Limbo Land' eg. SOLD NOT MOVED. Currently impressed.
5/5
GoogleWe recently purchased a property and received an excellent service from Lauren.N. Whenever I had a query she was there to answer it and she helped chase things for us too. Thank you!
5/5
GoogleRosie & M&B have been excellent in their professionalism & communication,, all staff with whom I've interacted being of a far higher calibre than that I have experienced with agents previously. Thanks all
5/5
GoogleIt was wonderful experience with Minors & Brady. Joe was helping me from the beginning to the end. He is professional, helpful and quick response.
5/5
GoogleConnor, very helpful. Not pushy, knew what he was talking about and did not try to get us to sell for the sake of selling quickly. Would definitely recommend Minors & Brady. Ask for Connor.
3/5
GoogleAfter inexcusable, appalling and misleading service from the Wroxham Branch, Chris from the Norwich team stepped in to try and sort things out. Unfortunately, the clear customer-service ethic of the Norwich Branch is not shared amongst the whole group. Hopefully, Chris will be able to assist in finding the right property.
5/5
GoogleA big thank you to the Caister on Sea branch who sold my bungalow and a special thank you to Scott O'Neill who worked very hard to secure after sales services and especialy being very professional with his work enabling us exchange after a stressful day. Thanks Scott.
5/5
GoogleJust completed a purchase of a flat through Minors and Brady.It was helpful to have Rosie on board pushing on my behalf, couldn't fault communication.
5/5
GoogleReally pleased with how they guided us through the process. Julia was also keeping us up to date, and chased the solicitors to get the purchase through. Highly recommended!
5/5
GoogleWorked closely with Lauren Newby to get my first ever house. Super helpful and was easy to talk to about any problem we may have. Highly recommended. - Kathrin
5/5
GoogleRosie and Minors and Brady were excellent at helping the sale of the property we bought to go through. Would thoroughly recommend.
5/5
GoogleCurrently selling our house with Minors and Brady. Great service from Kirsten, Rosie and Kris. The listing and brochure is excellent as has been the service.
5/5
GoogleKris was extremely prompt in responding to our enquiry about a house on his books, even though it was the weekend. We found him very professional in his negotiations with the vendor and we are happy to recommend him the agency. Pip CartwrightPositiveResponsiveness, Professionalism
5/5
GoogleRosie Turley was a star! She helped us through the buying process, liaising between us and the seller. She always answered emails promptly and professionally, kept us informed and let us know what to expect as we went along.
5/5
GoogleCurrently using Minors & Brady to sell my property. The service I’m receiving from Rosie is outstanding, not only is she keeping me informed of all that is happening, I feel like I’m the only client she has, and I’m quite certain I’m not, thank you Rosie, you dispel the estate agent myth.
5/5
GoogleI have been extremely happy with the service I have reviewed from Rosie, she has kept me up to date with everything and been professional at all times. I also dealt with Connor at the very start, who was also incredibly helpful. 5* service all round. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleConnor worked hard to sell our property in NR1. We had numerous viewings and sold 7 weeks after going on the market (with Connor dealing with the paperwork at 7.30pm on Saturday night!) We had brilliant professional pictures and proactiveness from all of the M & B staff. We've now been passed to Rosie who is lovely and focusing on making sure we complete in good time. Thanks M & B.PositiveProfessionalism, Value
5/5
GoogleRosie Turley was a pleasure to work with. It took a while to get the sale through due to onward purchase chain breaking down, out of everyone's control. She always kept working hard and we got there in the end. Would highly recommend Minors for sales and purchases.
5/5
GoogleAll staff at Minors & Brady have been marvellous with customer service. I would recommend Minors & Brady to anyone looking to sell. I've been going through some personal and family health issues and I have been offered customer service far beyond my expectations. Thank you to all.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
