Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

★★★★★ Excellent

4,732 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,295

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

2,008

Reviews on Trustpilot

Business-wide

Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,294 reviews on Google only. Show every review

5/5

Google

We have been so impressed with the Minors and Brady team from the initial meeting through to the completion of my mother’s house sale. They have been so efficient, but friendly and polite too, and have also taken on board our opinions on how we wanted to proceed such as conducting the viewings ourselves and a commitment not to sell the property as a second home or holiday let. We were also very appreciative of the post-sale team and wish to highlight all the work that our Aftersales Progressor, Julia Pauluch, did to keep us informed of the whole process. She is a breath of fresh air with her bubbly personality and so helpful to have regular updates by email and phone keeping us in the loop. She also was in constant contact with both lots of solicitors and our buyers. We can’t recommend her highly enough.

Anne · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

Caitlin produced an amazing brochure for the sale of our house. Was described and edited very well with some great pictures. Our overall experience with Minors and Brady has been excellent with all the people we have dealt with to date and would happily recommend them to anyone.

Philip · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

So far so good. I viewed a property which I decided to go with. Mia was very helpful and polite. I wanted to go back a 2nd time to measure up which was not a problem at all to Minors and Brady. This time I was escorted by Maddy who again was friendly and helpful. Whenever I have contacted the office the phone has been answered promptly and any queries have been dealt with efficiently. I can only hope that this level of service carries on until the property is actually mine.

Carol · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

I would like to take a moment to thank all of the staff at Minors and Brady Caister On Sea office. The service that we have received has been fantastic and smooth sailing, from getting our property valued in the run up to Christmas, to photographs being taken shortly after the new year. Caitlin was a great help in promptly amending minor changes to our property brochure and launching the property to market. We were lucky to have had quite a few viewings arranged within the first couple of weeks, and the whole team, especially Maddy, were great at showing our property (saves any uncomfortable conversations!). Upon accepting an offer-all within three weeks of going to market Mia went above and beyond in helping us secure the purchase of our new property (working outside usual office hours to achieve this), the kind of service you cannot buy. Once again a huge thank you to the whole team. We expressed at our initial valuation how anxious we were, having previously had a very poor experience with a different agent, but working with the Caister branch has been a breath of fresh air, and dare I say it, I wouldn't hesitate to go through the whole buying/selling process again.

Laura · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

Arranged a viewing with Mia who was very friendly and helpful with our booking schedule. We were met by an agent Maddy at the property who was engaging and put us at ease. As opposed to other agent experiences we have had in the past, Maddy was well informed and gave us the time we needed to inquire into what we needed to know. Overall a very good viewing and will most certainly work with them again as well as recommending them to friends and family.PositiveProfessionalism

Matthew · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

First impressions, one of the better experiences with Estate Agents I’ve had. On first contact over the phone, Mia Staff was quick to send me information via email and able to arrange a viewing out of normal hours for me. This struck me as good attention to the customer. She then continued to communicate with me via email or telephone; promptly keeping me well informed. Mia does go the extra mile by talking slowly on the phone and showing expression in her emails, which gives it a more personalised experience during our interactions. She has however set the standard very high and I equally expect highly of them, which so far they have shown high quality in helping new tenants by providing information packets using a very well functioning online method. The rest of the team have also been helpful when answering the phone and being direct with me, which is much appreciated. I will recommend to friends and family throughout, thanks once again, Mia!PositiveQuality, Professionalism

Adam · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

Been dealing with Minors and Brady for last couple of months trying to move to Caister. Have now found a property. Service from them has been excellent throughout. Maddie has been an absolute star with all her advise and patience. She has given us so much help whilst viewing. Big thank you. Kim and Mick xxx

Kim · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

We had been on the market for sometime with another agent and eventually succumb to the emails and telephone calls we had received from Minors & Brady seeing how we were getting on. My first point of contact was Mia who has been amazing, she was very friendly, yet professional and was able to answer any questions we had. Secondly we had Will as our photographer... WOW!! His photos of our property were brilliant, they exceeded our expectations, especially compared to the photos we already had with our other agent. He arrived early and was so helpful with getting things ready, moving objects and staging our property perfectly. Thirdly would be Caitlin for putting together our beautiful brochure, she swiftly made the adjustments that i wanted to make and also finalised the sale of our house with the memorandum. Thank you Minors & Brady, wish we had gone with you sooner!!PositiveResponsiveness, Quality, Professionalism

Emma · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

Further to my initial post below, just over 3 months have passed and we are happily settled in our new home and I'm pleased to say M&B do indeed have another very satisfied customer! Following agreement of terms and instruction of solicitors @Jamie became our main point of contact in M&B keeping us informed weekly with a professional, concise & honest update on how our purchase was progressing, right up to the point of us taking possession. I would definitely recommend M&B to anyone looking to purchase or sell a property in Norfolk. I would not normally post a review of a business until after completion of purchase, but from the outset I've been very impressed with Minors & Brady so I've decided to post during our property purchase journey. @Bradley @Mia @Caitlin clear, concise, timely and honest communication at every step, great job so far, keep up this level of customer service you'll have another very satisfied customer.PositiveResponsiveness, Quality, Professionalism

Dean · 18 June 2022 · Minors and Brady Caister-On-Sea

5/5

Google

5 star service to us as buyers from Lauren Newby

Miles · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Kirsten stimpson has been very helpful and efficient providing an excellent service . Thanks

Carol · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Great experience from start to finish. Special thanks to Rosie Turley for all the aftersales help! Highly recommend!

Daisy · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Rosie Turley was First class, so helpful, nothin was too much trouble for her. Many thanks

Angela · 17 June 2022 · Minors and Brady Norwich

5/5

Google

A friendly and helpful team, and Rosie was very easy to work with and quick to respond. Thank you!

Rose · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Lauren Newby was a pleasure to deal with and made the whole moving experience more bearable from start to finish

Mark · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Rosie did an exceptional job managing the sale of the property through to completion

Mark · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Had a viewing with Joe, he was absolutely brilliant, super informative and we really loved the property.

Elsie · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Connor and Rosie did a great job keeping me appraised of all developments with my house purchase.

Adrian · 17 June 2022 · Minors and Brady Norwich

5/5

Google

Was very new and naive to the whole moving process and Chloe at Minors and Brady was more than helpful to me throughout the process, couldn’t recommend enough!

Oliver · 17 June 2022 · Minors and Brady Norwich

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Minors and Brady is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.

British Property Awards winners in one year, the group and its branches: 2023.

British Property Awards by year, 2023

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.

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