5/5
Sold our house very quickly from there on very helpful. Cass phoned me on a regular basis to keep me informed of how things were going on with the sale and purchasing. Excellent service

Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
5/5
Sold our house very quickly from there on very helpful. Cass phoned me on a regular basis to keep me informed of how things were going on with the sale and purchasing. Excellent service
5/5
the viewing of the property went well the estate agents rep. was very helpful finding the answers to some questions and showing us round the bungalow. We would recommend the company.
5/5
Bradley Stark did a great job showing us around a house and he was very knowledgeable about the local area. One of the best agents we have see so far.PositiveProfessionalism
5/5
Fantastic team in the Unthank Road office. All of them, Caitlin, Connor and Kris and fabulous photos, thanks to Bradley for those. Can’t speak highly enough of the team.
5/5
I found the staff at Minors and Brady, Caister Branch, friendly, welcoming, helpful and polite. They even arranged a virtual tour for me which I think is going the extra mile. Keep up the good service
5/5
Cassandra Creak went above and beyond to ensure the sale of our property went through as smoothly as it could. Always happy to answer any of our questions and responded quickly to our emails. Highly recommend cass from minors and bradey.
5/5
Exchanged contracts yesterday after Chloe Curtis worked very hard indeed to get this process moving after a few hiccups,Kept us fully informed with regular updates and always on the ball,always a pleasure to speak to her with her very cheerful voice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Joe Balfour was great to deal with. He made purchasing our beach home stress-free. Was accommodating to our schedule and was able to answer all our questions.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Great buying experience. Cass and Caitlin were extremely helpful and great with communication all the way through. I look forward to buying more properties listed with them :)
5/5
Maddy was punctual and very helpful during the viewing, good property as well as local area knowledge. Very charming and helpful, and a pleasure to be shown around by her
5/5
Thank you Maddy so much for showing us around a recent property that we are now buying. It was great that you were able to answer all our questions and had such an extensive knowledge of the local area. Thanks again and would certainly recommend Minors & Brady.
5/5
Maddy was so helpful and went the extra mile to help us with our search for our new home. We couldn’t of asked for more! Would highly recommend this estate agent.
5/5
The whole team is fantastic!!! They arranged the viewing on the house straight away. Jaime show me the house and he was also so friendly and professional. Thank you to the whole team. You are amazing!PositiveResponsiveness, Professionalism
5/5
Off to a good start. The Valuer Joe and Photographer Will turned up on time to get the process started. Then a special mention for Caitlin at Caister who in sending all the brochure details to us, amending them to our requirements and then publishing them to the internet all within half a day! Many thanks.
5/5
Top class customer service from the company as a whole. Buying and selling through them makes us feel very supported. Bradley especially was friendly and professional throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Friendly, professional service from Kris who came to value the property, Brooke who dealt with the paperwork & Caitlin who has prepared and sent the brochure for sale. Im sure this service will continue throughout to what I hope will be the sale of the property!PositiveResponsiveness, Professionalism
5/5
Looking to purchase my first home, and found everyone to be friendly and helpful. I have had a few viewings with James from the Caister branch, with him being knowledgeable of the properties and areas, professional, helpful and politePositiveResponsiveness, Quality, Professionalism
5/5
A special thank you to Caitlin for preparing an excellent brochure & putting my property online swiftly and accurate, i have used Minors&Brady for marketing my properties for many years and find they have very proactive staff that get the job done quickly & smoothly, Keep on working to your excellent standard.
5/5
Chloe was an absolute star all the way through our purchase, she kept us informed at every step and made the whole process stress free. Can't thank her enough.
5/5
I cannot thank Brooke and Mia at Caister shop and Scott O'neil at the end stages for everything. This whole process was new to us and these 3 lovely people made it alot easier. Poor old Scott probably regretted his career choice after the amount of questions i asked him, emailed him and the endless phone calls. But he was always friendly and helpful and honest with me!! Thank you for helping us move so quickly and nearly painlessly ;)PositiveResponsiveness, Quality, Professionalism, Value
5/5
Both Caitlin and Marlo have been very helpful in getting our house on the market. I certainly would recommend Minors and Brady to others.
5/5
We wish to thank Sarah, for all her help in getting us to our new property. She was kind and helpful and communicative, making the situation less stressful than it might have been. Many thanks, Joe
5/5
A great service. While the sale was a challenge Scott ( sales progress) was just great positive professional and at times funny ( laughter is good ) so high recommend to sell your property with minors and Brady
5/5
Connie Staff -a professional and smiling agent that I recommend to everyone. I am convinced that with her help I will be able to easily sell my flat. Minors & Brady recommendable.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.