Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

4,732 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,295

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

2,008

Reviews on Trustpilot

Business-wide

Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,294 reviews on Google only. Show every review

5/5

Google

So far so good ! Been looking to buy my first property for the last 3 months (on and off). Probably 80% of the viewings were with M&B and I couldn’t fault anyone. Hannah Graver was always very nice and of course she is now our favourite as she showed us the house we just purchased !! We are supper happy and excited as expected and hope everything goes alright until the papers are signed. Hannah was very knowledgeable about the property and very welcoming and easy going. In the office Charlotte has also been super helpful and arranged second viewing super quickly ! Also she was the one that made my heart stop when she said the vendors accepted our offer ahahha !! Anyway , they have all been superb and helped me to meet Ellen (mortgage advisor) who was extremely professional !! Well done to all the team and thank you again :)

Maria Β· 26 October 2022 Β· Minors and Brady Lowestoft

5/5

Google

Minors and Brady have been absolutely brilliant with the sale of our house. Right from the start when Bradley Stark came to value our property he was friendly, professional and knowledgeable. He answered any questions we had and was incredibly helpful throughout the sale. They sold our property within 3 weeks of it going β€˜live’ and at a price we where looking for to help us move forward! So thank you all so much! They are the best agents we have dealt with through selling and finding our next home - (and we have viewed a lot of properties with varied agents!) they are always quick and responsive , managing to get viewings in for us around our busy work life and keeping us informed with regular updates and always so helpful! Chloe Round showed us around a property at the weekend and was incredibly friendly and helpful and any questions we did have she got the answers to us that evening, Brilliant service. Can not recommend all at minors and Brady enough and would 100% use there services again. Thanks so much again! 😊

Evie Β· 26 October 2022 Β· Minors and Brady Lowestoft

5/5

Google

We have just started renting out a property with Minors and Brady. The care has been fantastic from Beth who looks after us, the communication is brilliant, the rent we achieved was ideal and I hope to continue letting with Minors and Brady for a while to come!

Hattie Β· 24 October 2022 Β· Minors and Brady Wroxham

5/5

Google

Very pleased with how Minors and Brady helped us through the process of buying our first house. They're quick to respond and well organised. A massive thanks to Lauren Newby for being so attentive and lovely to talk to. She was very happy to answer every question we threw her way, and was quick to contact the vendor or solicitors when needed. She made the process much easier.

Krystian Β· 24 October 2022 Β· Minors and Brady Wroxham

5/5

Google

Very good service - polite, professional, great at managing the property transaction between buyer (us) and vendor. In the end our transaction did not work out, but we have no complaints about how Rosie and Connor dealt with everything, happy to recommend this estate agency to potential sellersPositiveProfessionalism

Chris Β· 28 August 2022 Β· Minors and Brady Norwich

5/5

Google

The initial survey was quickly carried out and property listed within a few days. The viewings were well organised and the property was under offer within a week. From that point I was frequently kept up to date by the team at Minors and Brady, especially Nigella Santos, who seemed always to be one step ahead of the solicitors with latest updates. I would recommend M and B others selling or buying.PositiveResponsiveness, Quality, Professionalism, Value

Richard Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

Rosie was my contact at minors and Brady in Dereham and she did a great job helping the process move along quickly. She chased both solicitors up when they were being slow, I’m sure it would’ve taken several weeks longer without her being involved - thanks for all your help. Definitely recommend minors and Brady to others.PositiveProfessionalism

Geoff Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

Jamie Laville was in charge of progressing the purchase of my property. Great guy! Very helpful and knowledgeable. Especially with all the setbacks involved, which were no fault of his. I would definitely recommend Jamie to look after you during the purchase of your propertyPositiveResponsiveness, Quality, Professionalism

Phil Β· 26 August 2022 Β· Minors and Brady Dereham

1/5

Google

We saw a house that we really liked, we put an offer in, which was declined due to a higher offer. The higher offer then pulled out, and we were told verbatim "If you can offer Β£255,000, the vendor has said he will accept your offer and take the property off the market" - Well, we offered Β£255,000, and for 3 days we were fobbed off on the phone, and promised callbacks that never happened. Upon finally speaking to the store manager, we found out that they had actually said the same thing to lots of people to try and start a bidding war, and someone had offered Β£260,000 which was then accepted. So we were lied to, ignored, and misled, all in the pursuit of the agent making a bit more commission. Rest assured, we will never be using Minors and Brady ever again.NegativeResponsiveness, Quality, Professionalism

Laurel Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

Fantastic service from the team to get our house ready to market and subsequently sell it - especially Lexy for her quick turnaround and creating a superb brochure and Dan who is also incredibly professional and approachable at all times. Jack carried out our open event and couldn't have wished for a better person to represent our home. Feedback was swift and Charlie negotiated the offers on our behalf in such a professional style. Such a great vibe in the Dereham branch and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Natasha Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

Fantastic estate agent. I would highly recommend to anyone buying or selling. Cass in the aftersales team was wonderful and really stepped up towards the end when things got particularly stressful. Also massive shout out to Liam from the Dereham office who came out to me on completion day with a spare key after I locked my car in the garage πŸ˜‚ what a legend! Thank you to the whole team, can't fault them. Communication and integrity second to none.PositiveResponsiveness, Quality, Professionalism, Value

Yasmine Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

We have just bought our first property and we cannot be more please with how we were treated. Dan was excellent in getting us the viewing and communicating through the initial stages. Nagilla was fantastic in the after sales team - regularly week calls for updates to keep us in the loop and also if we have questions. When questions were asked she would go above and beyond to get the answers and to keep the ball rolling. Can't speak highly of the aftersales care we received highly enough.PositiveQuality, Professionalism

Jake Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

Excellent service from Jamie Laville and the team at Dereham when we purchased our house. Kept us updated every week with what was happening with our purchase but also chased up on all the other people in the chain and kept us informed as to what was happening. If I ever had to move again I would definitely be using Minors and Brady. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Alan Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

I’d like to thank the team at Minors & Brady in Dereham for all their hard work in helping us to sell our home. All communication was answered quickly and politely and there were regular updates on the progress of the sale from Cass who ensured we knew exactly what was happening. I think other estate agents could certainly take this on board as it is such a complicated and confusing process at times. Highly recommend if you are buying and/or selling your home.PositiveResponsiveness, Quality, Professionalism

Viv Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

We have been so grateful to Cass at Minors and Brady who has steered our purchase through to completion with professionalism, commitment and dedication in the face of, at times, immensely stressful and challenging circumstances. She has always acted firmly and robustly on our behalf, as well as displaying excellent customer service and a personal approach to us as Buyers - your outgoing emails and cheerful voice will be missed! Thank you so much again Cass, you're a credit to your profession.PositiveResponsiveness, Professionalism, Value

Laura Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

As they say moving is one of the most stressful things we do .Finding the new home was just the first step. Thank goodness the team are there for us buyers . I have felt very supported by Cassandra Creak from the team . She has called regularly and kept me updated on the progress of my purchase. Answered all my questions and offered reassurance when needed in a friendly and positive manner, which has greatly helped to keep me calm . Thanks to all the team at minors and Brady I will now be moving into my dream home .PositiveResponsiveness, Quality, Professionalism, Value

Sue Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

We purchased our house through Minors & Brady, I cannot fault them! As we were first time buyers we had no idea what to expect. Lauren part of the after sales team has been absolutely amazing, brilliant communication, kept me up to date on a weekly basis, quick to answer any questions we had. Thank you so much Lauren for all your help, support and guidance.

Kiril Β· 25 August 2022 Β· Minors and Brady Wroxham

5/5

Google

I was apprehensive dealing with an estate agent I hadn’t used before but was very quickly out at ease by their professional and efficient approach to my purchase. Having lost a purchase earlier on in my search, Minors and Brady pulled out all the stops to help me find me the perfect property for me. Having agreed the purchase, i was assigned Caitlin Cannell to see the purchase through to completion and I could not praise her highly enough for her courtesy and professional attitude to making the process as worry free as possible. Her hard work on my behalf alone means I would have no hesitation in using Minors and Brady again in the future.PositiveProfessionalism

Daniel Β· 25 August 2022 Β· Minors and Brady Wroxham

5/5

Google

I had the absolute pleasure of dealing with Chloe in relation to a property we were purchasing from her client. I had sold my own property via an online only agent who provided little to no help moving things forward after it turned out I also had a useless solicitor. However, Chloe was professional, helpful, compassionate, patient and driven to help myself and her client. She went completely above and beyond keeping me in the loop and she so was understanding with everything. I cannot thank her enough for her assistance which was essential to getting us to completion. I will be sure to use Minors and Brady in the future.PositiveResponsiveness, Quality, Professionalism, Value

Doug Β· 25 August 2022 Β· Minors and Brady Wroxham

5/5

Google

Many thanks to Caitlin today for her patience when I requested a number of changes to the brochure. Luckily she was able to do these quickly and efficiently and get the property listed online.PositiveResponsiveness

Emma Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

Very happy with the correspondence and support we have been receiving from the extremely professional team at Minors & Brady. As a first time buyer they are giving us an immense amount of information and guidance throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Krystian Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

I had a lovely experience viewing a property with Maddy, she was prompt and informative of the house! Maddy was so lovely, friendly and confident - minors & brady are making the process of finding a home more tolerable!PositiveProfessionalism

Chloe Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

My partner and I have communicated with many estate agents over the last few weeks and the agents at Minors and Brady have been by far the best. Joe in particular has been professional, helpful and reassuring during the house finding process.PositiveResponsiveness, Quality, Professionalism

Annie Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

I attended a viewing today in Great Yarmouth with Maddy Bott. I found her to be very helpful, approachable and attentive. I like viewing properties that are advertised with Minors and Brady because the property descriptions and photos are very accurate and easy to view, showing all the great features of the property and its potential. Staff are always professional. A great selection of properties.PositiveResponsiveness, Quality, Professionalism

Jackie Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Minors and Brady is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.

British Property Awards winners in one year, the group and its branches: 2023.

British Property Awards by year, 2023

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.

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