Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Showing 2,294 reviews on Google only. Show every review
5/5
GoogleHannah showed us round a house we liked, she had a good rapport with the venders and knew a lot about that house. A couple of things we asked that she didn't know, she was happy to say and followed up later with an answer. Overall a great experience.
5/5
GoogleHave been looking at properties in Pakefield for the past few weeks and today we found it. Hugely impressed with Hannah Graver who showed the property today, striking the balance perfectly between presenting a fab property whilst representing both the vendors and our interests. We are now super excited about our new home by the sea, thank you Hannah, top job!
5/5
GoogleMinors & Brady have been great so far. They're always keeping us up to date and they give us feedback from the viewings normally within 24 hours. Estate agent Hannah, in particular always shows up full of positive energy and stays behind after each viewing to discuss more about the property and gives my dog lots of fuss. Lovely bunch. 5*
5/5
GoogleMet with Hannah graver yesterday to view a property. Very knowledgeable and knew all the answers to the questions I asked and willing to find out anything extra I wanted to know. No pressure when looking round took as long as I liked whole process has been hassle free and very prompt. Definitely would recommend Hannah and minors and Brady lowestoft.
5/5
GoogleHad a viewing at a property yesterday, only phoned up about it in the morning and met Hannah there in the afternoon. Hannah was very friendly, professional and knowledgeable about the property and was able to answer all the questions I had. Brilliant service from Hannah and the team.
5/5
GoogleHad a viewing on the Wednesday 12th January at a property on Trafalgar Street with Hannah Graver. Hannah was very enthusiastic, knowledgable and very welcoming when viewing the house. Hannah was very professional throughout with her knowledge of the house and the layout of the area. Great opportunity to look around and it didn't disappoint. Thank you for the viewing and the contact from other members of the team and hope to work further with you in future viewings.PositiveProfessionalism
5/5
GoogleWe are currently looking to buy our first house in 50 years of marriage & also the same house, so very nervous. We met Hannah at the property and from the start Hannah put us at ease and explained everything and was very patient & professional she was so helpful and nothing was too much trouble. We would definitely use Minor & Brady again as unfortunately this one was just not for us.PositiveProfessionalism
5/5
GoogleWe recently purchased through Minors and Brady and everything was handled promptly and professionally. We were showed round by Chloe who was able to answer most of our many questions, and the couple of bits she wasn't sure of, she was quick to find out and email over to us afterwards. They also put us in touch with a helpful mortgage broker too. All in all a good experience.
5/5
GoogleViewed a property in Gunton and was met by Hannah from Minors and Brady. Although the property wasn't quite what we hoped the viewing experience was made all the better because of Hannah. Totally professional with a very happy attitude she answered all of our enquiries without hesitation and gave us plenty of time to look around, even finding the remote for the garage which had been hidden away in a kitchen drawer. Excellent work!PositiveResponsiveness, Professionalism
5/5
GoogleMinor and Brady have been most helpful and approachable. Hannah was friendly and informative on the viewing and follow up service has been really efficient. Ollee and Bradley liaised promptly and the team seem to go that extra mile to assist with the process of home buying. Much appreciated:)
2/5
GoogleI have two parts to this review; Julia who eventually dealt with our sale (after 2 staff members left) is an asset to the company. She took a genuine interest in our needs and put in a lot of time to champion our case in order for the sale to succeed. Julia was always reliable and 99% of the time would call back when asked and regularly kept us updated. She responded quickly and efficiently to solicitors requests, and developed a friendly rapport with both us and our buyer. We were grateful for her support and honesty, and felt she personally wanted the sale to succeed as she knew how much it meant to us. As for Minors and Brady, we were disappointed. After initial enthusiasm and promises to put our house on the market and the success of a quick sale, the after sales (apart from Julia) was disappointing. We felt we were passed from pillar to post initially, with a distinct lack of communication though out, and their recommendation of solicitors severely impacted the progress and speed of our sale. Obviously we were pleased to sell, and the photos were great, but we would have appreciated more commitment to us as customers from the team as a whole. We felt undervalued once our house was STC.
5/5
GoogleThe lovely Hannah showed us around a property and completely sold it to us! She was very professional, knowledgeable about the area and the house. She was super friendly. She has also helped me to have my house valued by one of her colleagues! Thanks so much Hannah.
5/5
GoogleWe contacted Minors and Brady to view a property in Oulton Broad and were met by Hannah Graver who guided us round the house. She was very good and informative answering all our questions as we viewed. The house is very good and because Hannah seemed also keen on the property it helped us to decide to make an offer for it which was accepted. We then got help from the staff in the Lowestoft office and we now wait for the sale to complete
5/5
GoogleI am currently buying and selling with Minors and Brady. Hannah Graver has done most of my viewings for my property, and has been punctual, polite and professional. Always has a friendly smile to settle my stress. The company overall have worked very hard, getting us plenty of viewings, and indeed an offer following a viewing with Hannah today. Well done Lowestoft office
5/5
GoogleHannah Graver from the Lowestoft office showed us our first property yesterday and we really appreciated the professional and sensitive approach to the viewing, particularly as the current owners were in residence. Hannah was very thorough and well informed and gave us lots of confidence in the service offered by Minors & Brady.PositiveResponsiveness, Professionalism
5/5
GoogleThe whole process from start to finish was professional, smooth and simple. Hannah was on time for all viewings and ensured that all the information she held regarding our property was correct and true prior to viewings. With her help we managed to receive a very good offer for our property very quickly after marketing it. Would recommend this Minors & Brady branch to anybody wishing to sell their property for an efficient and professional service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleClaire Wilson has been amazing all the way through my sale and purchase. My on going purchase through another estate agent was nothing but trouble she was there to help all the way through. She has definitely worked hard but made it seem like nothing was too much trouble. I would highly recommend Minors & brady 100% they have been brilliant form the start with amazing pictures of my house, throughout with continuous support and updates right to the very end.
5/5
GoogleWe are in the process of selling our property with Minors & Brady and Hannah Graver was the lady who shew people around our house, she was always on time and always let me know how the viewings went and answered any questions i had. We have viewed a couple of potential properties for ourselves aswell with Hannah and she is really informative and very friendly and so easy to talk to which is always a good thing 😀 Such a lovely lady that makes you feel very comfortable.
5/5
GoogleSold my property in great time after arranging plenty of viewings, really nice people to deal with. Guys in the office, Bradley and Ollie are always friendly and helpful and cant do enough for you. Hannah has shown me around three properties now and is always extremely pleasant, has a good knowledge of the properties and never tries to pressure you into something that may not be the right one. Recommended estate agents for sure.
5/5
GoogleChloe Round recently showed me and my partner round a property. She was super friendly, professional and had genuine interest in any of the questions we asked. She knew a lot about the property too which is a big bonus as I feel this puts other agents to shame and makes the viewing feel rushed/unhelpful as they don't know nearly as much! She also checked up with us the next day via email to see what we thought and if we had any questions. Overall a very positive experience and I highly recommend. Thank you so much 😊
5/5
GoogleHannah showed us a property yesterday, excellent knowledge of the property and area. Hannah was friendly, professional and made us feel very comfortable. Nothing was too much trouble, Hannah allowed us to view the property a couple of times and was helpful with suggestions/ ideas as to how to improve it.The property owner was ill and Hannah showed such empathy and kindness. I would highly recommend Hannah and I would be very happy if Hannah was helping to buy or sell my home. Overall the whole team were very efficient with communication and viewings, so well done to you all. Thanks and keep up the good workPositiveProfessionalism
5/5
GoogleWe would like to thank Hannah Graver for a first class service at a viewing yesterday. She was welcoming and professional, and above all incredibly patient with us as we spent far longer at the property than we expected. She knew everything we wanted to know about the property without pointing out the obvious as some do, and made the whole experience really positive for us. She also arranged a follow up visit promptly and came straight back to me with detailed answers to my further questions. Well done Hannah!
5/5
GoogleWe would like to thank Hannah Graver, Property Consultant of Minors & Brady, for meeting up with us today and showing us around a property we were interested in. Hannah was very professional, polite and very friendly. She answered all the questions we had on the property and was very knowledgeable. She is keeping us considered for future properties coming onto the market, and we are confident we will find somewhere soon.
5/5
GoogleExcellent professional service. Our home has been well marketed with excellent photography. A huge thank you to Hannah Graver for showing us round what we hope be our new home, she was extremely knowledgeable about the property and answered any questions we had. Her advise was so valuable to us. We are regularly updated with progress and viewers feedback from Jack. We have had 12 viewings within a week and have accepted an offer for the asking price
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
