★★★★★ 5/5
GoogleRosie at M&B. Service second to none.
My partner sold her property with M&B and could not fault how she was treated so it was without hesitation that when I came to sell mine M&B and it had to be Rosie at the helm. Everton’s knows that buying and or selling is stressful and you have to have good people working for you. I can’t fault the whole team at M&B. I’ve gone through this process a number of times with a number of estate agents and I can say they are premier league when compared to most.
Having gone through the sale collapsing twice (nothing to do with M&B) and with our new build completing fast we stuck with them and Rosie was our driving force. And she is very very good at what she does to get things done. We both can’t praise her enough, and when on a few occasions we thought we were going to loose our dream home, she didn’t give up. She won’t be beaten. I can honestly say that without her all would have fallen apart and she will always have our gratitude for all she’s done. She makes you feel that you are her only client and your the most important work she has on that working day. Clearly she has a number of people she’s dealing with but you never feel your one of lots of others. And she keeps you informed. Weather good or bad but always with ‘leave it with me’.
Thank you M&B your team pulled it out of the bag. It most if all thank you Rosie.
Colin · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleAs a buyer we got on really well with Minors & Brady. We were assigned Nagilla as our after-sales progressor and she did a wonderful job. She was very polite, informative and kept us in the loop throughout. She was helpful at chasing people and understood how we felt and supported what we needed.
Scott · 15 June 2023 · Minors and Brady Dereham
Agent replied · 14 June 2024
Dear Scott,
Thank you for your positive review and for choosing Minors & Brady as your estate agent. We're thrilled to hear that you had a great experience with us as a buyer.
Nagilla's commitment to keeping you informed is an excellent quality and is something we value in our team. We're glad she was able to provide the support and understanding you needed throughout the process.
At Minors & Brady, we strive to provide an unrivalled moving experience, and your satisfaction means the world to us. If you ever decide to embark on another property venture, please don't hesitate to contact us. We would be delighted to assist you once again.
Best wishes,
Minors & Brady
★★★★★ 5/5
GoogleI have to strongly recommend Cassandra Creak who is such a professional after sales officer I met before. As a new comer to UK, she offers all necessary help throughout my purchase. With her proactive following up (I was timely updated every month for the purchase process and help to negotiate with seller’s solicitor as well), I eventually could move to my dream home shortly. Thanks for the helps of Cassandra and Minors & Brady.
Stanley · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleCassandra Creak has dealt with all the after sales of my recent sale and purchase. She has been brilliant and always kept me informed, nothing has been too much trouble for her. Minors and Brady were able to sell my property within a short period and the whole team have been very efficient and supportive ar
what can be a very stressful time. Thank you all very much.
Elizabeth · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleGreat service all round! Gina was very helpful and kept us in the loop throughout the whole after sales process of our house. From the initial valuation, to the viewings and negotiations, and then the after sales service, the team at Minors & Brady were always on hand and we have only good things to say. Thanks!
Mark · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleI have used Minors and Brady a couple of times over the last year and the service and expertise they have offered have been fabulous. Cass (Wroxham Branch) has provided immense support to me during the last few difficult months whil the purchase of my property went through, knowing she was always on the end of the phone, when my solicitor wasn't was a great help. Thanks Cass :)
Karen · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleI just sold my house with Minors and Brady. The sale was made very difficult due to the buyers solicitors, but Lauren Newby was fantastic at holding the sale together and we got there in the end. Huge thank you to Lauren for being so great at keeping me in the loop and always being available via phone and email. Also a huge huge thank you to Julia Pauluch who oversaw the case at a really crucial point. Julia was fantastic at her job; really friendly and very approachable. The after sales team have been fantastic, thank you!
M · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleI would highly recommend Minors and Brady to anyone trying to sell their home. We have had amazing service from start to finish. I'd particularly like to say thank you to Lauren & Charlie who were both absolutely amazing during the selling process. Charlie was always prompt with replies to emails and phone calls and Lauren was always so happy to be showing people around and was really enthusiastic about the property. Thank you very much for all your help in making the whole process as straight forward as possible!
Hayley · 15 June 2023 · Minors and Brady Dereham
★★★★★ 5/5
GoogleWe have had a very positive experiance with Minors and Brady. Bradley from the Caister branch was particularly very helpful and informative. We have constant updates from the team.PositiveResponsiveness, Professionalism
Natalie · 13 January 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleHad viewing of 2 Damerson Went today. Hannah was very knowledgeable and helpful with all queries and questions.
Kel · 9 January 2023 · Minors and Brady Lowestoft
★★★★★ 1/5
GoogleI feel like I've just wasted weeks of marketing with this company, bullying tactics to keep hold of my property, reduced offer which leaves me feeling deflated. Guys, you give professional estate agents a bad name.
Sonia · 9 January 2023 · Minors and Brady Lowestoft
Agent replied · 8 January 2025
Hello Sonia,
We are sorry for any disappointment and frustration you may have experienced with our services at Minors & Brady. Our goal is to provide all our clients with a positive and professional experience, and we regret that this was not the case for you.
We take your feedback seriously and will review our practices to ensure that we provide a better service in the future. We appreciate your honesty and the opportunity to improve.
We would like to point out that our marketing services have been frequently noted in our 2,500+ five-star reviews as being best-in-class.
If there is anything specific you would like to discuss or if we can assist you in any way, please don't hesitate to contact our team at lowestoft@minorsandbrady.co.uk.
Best regards,
Minors & Brady
★★★★★ 5/5
GoogleHannah was very professional, pite and respectful towards us and the Vendors, she made us feel comfortable, she explained the property very well and gave answers to questions asked. Nice experience
Hazel · 9 January 2023 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleI used Minors and Brady (Lowestoft) for the sale of my house, I found them very helpful.Jasmine Fitt was my after sales progressor and I’m so grateful to her, I unfortunately had a terrible solicitor and if it wasn’t for her persistence I think the case could of been delayed even further. Thanks guys.
Sam · 9 January 2023 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleHad a great and very informative viewing with Hannah Graver! Even though the house wasn't for us, Hannah answered all the questions we had in such a warm, friendly manner!
Kieren · 9 January 2023 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleI got my valuation done the Monday by the following Tuesday my property was sold stc. Cant fault every member of staff I dealt with from Dan who did our valuation he was very knowledgeable and made us feel very at ease for what was a very big decision to make, not once did he put pressure on to sell, caitlin who done our brochure she done a top job and quickly made the changes we asked for. Tamsin who we were dealing with mostly she answered all our questions and was very helpful all the way through and finally Jack he went above and beyond with his service securing the sale. I cant fault minors and brady I never dreamt this would all be so stress free they took care of absolutely everything. Hopefully I don't need to use them again but if I do need to sell I will 100% go back to them.PositiveResponsiveness, Quality, Professionalism, Value
Christopher · 9 January 2023 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleAfter a very long process of buying our first home (no fault of minors and brady) We have finally just exchanged contracts. We had Nagilla as our after sales estate agent and she has been nothing but amazing every step of the way. She was so friendly, kind and helpful and was always there to help with any questions we had. She worked so hard to try and get things sorted for us. Would 1000% recommend minors and brady as every time I have spoken to various members of the team they have always seemed very friendly and so helpful
Angie · 9 January 2023 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleMinors and Brady have been so helpful through our recent house sale and purchase. There ended up being a lot of complications in the chain, which was no fault of Minors and Brady. Their staff were brilliant in helping us through it all. In particular, Nagilla was fantastic, she worked tirelessly to make sure everything was sorted and really helped to ease what was a fairly stressful situation. I'm incredibly grateful for her hard work and would recommend Minors and Brady to anyone.
Georgina · 12 December 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleWe were so pleased that we chose to sell our property with Minor and Brady! Not only did they find a buyer within a week, they negotiated a fantastic price for us, a lot more than we were expecting!
Their After Sale team was also exceptional with Gina, Lauren N and Jasmine all working really hard for us. All three were a breath of fresh air, with lovely positive personalities and 'can do' attitudes. We really felt that they were rooting for everything to go through successfully for us and thanks to them and the other members of the Minor and Brady team- it did!
I would not hesitate in recommending Minor and Brady to others and I would definitely choose them again.
Nikki · 12 December 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleI would just like to thank Cass Creak for all her help in helping us purchase our property, she has been exceptional from start to finish, updating us and at times going above and beyond to help, even collecting paperwork herself instead of waiting for the Solicitors to post it.
Cass works extremely hard and she deserves recognition.
When we collected our keys she also presented us with a company key ring, a bottle of wine and a card welcoming us in our new home.
Thank you so much Cass for everything.
Molly · 12 December 2022 · Minors and Brady Dereham
★★★★★ 5/5
GoogleWent to see a property in Long rd, Lowestoft and was shown round by a friendly and knowledgeable Mille Bean. Although the property was very nice, unfortunatley it wasn't for us so we're hoping Millie can help us find a home.
Very happy with Minors and Brady so far and looking forward to seeing what's round the corner for us.PositiveResponsiveness, Professionalism
Kevin · 10 December 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleHannah Graver conducted our viewing. She was very helpful knowledgeable and pleasant. We didn't feel rushed and felt she did a thorough job!
Lisa · 10 December 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleEven though we didn't buy a house with Minors & Brady in the end we can't praise Ollee enough for letting us know about new properties to the market and arranging lots of viewings for us.
Very engaged and on the ball, more so than any other agents we registered with.
Thanks also to Hannah who did the majority of our viewings. 😀
Joanna · 11 November 2022 · Minors and Brady Lowestoft
★★★★★ 1/5
GoogleRating only, no written review.
Lee · 26 October 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
GoogleRating only, no written review.
Susan · 26 October 2022 · Minors and Brady Lowestoft
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.