Trusted Agent profile
★★★★★
4,711 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,711 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,992
Reviews on Trustpilot
Business-wide
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Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 2,289 reviews on Google only. Show every review
5/5
GoogleI’m very happy with how quick my leak in the kitchen and bathroom was fix ‘miners and Brady’ handled it very quick and was fix with in the next day very good service thank you
Thank you for your review! We’re pleased the issue was resolved quickly and that the team were able to respond promptly to get everything sorted.
5/5
GoogleSamuel Sykes has been wonderfull
Thank you for your 5 star review Lidia! We're happy to hear you've had a great experience with Samuel!
5/5
GoogleSamuel Sykes-Drinkell has been super helpful steering us through a tricky time at the end of a tenancy. There is still more to do but to date I honestly couldn’t recommend him or his team more highly.
Thank you for your review, Zanna! We are pleased to hear Samuel has been so helpful during a challenging time and that you feel well supported so far.
5/5
GoogleExcellent fast responsive support and communication from Sam for our housing needs and queries. Thanks again.
Thank you for your feedback. It’s good to hear Sam provided quick, responsive support and clear communication throughout!
5/5
GoogleFantastic service. Sam was very friendly and Helpful. 5 stars from me.
Thank you for your feedback, Julie. It’s good to hear Sam was friendly and helpful throughout.
5/5
GoogleConnie was super helpful and really great at responding. Explained everything to us (first time buyers) so clearly and kindly.
Thank you, Phoebe. We’re pleased Connie was helpful and responsive, and that she was able to explain everything clearly as you went through the process as first time buyers!
5/5
GoogleNagilla made our first home experience the most positive we could have had - we never had to chase, she was always responsive and so friendly even if I called 100 times in one day! Thank you so much Minors and Brady, we love our home :)
Thank you, Sofia. We’re pleased Nagilla’s support and communication helped make your first home experience such a positive one. It’s great to hear you’re enjoying your new home!
5/5
Googledidn't have many dealings with Connie , but the ones I did were a pleasure . Very friendly and helpful , and understood my situation . A pleasure to deal with
Thank you, Sam. We’re pleased your interactions with Connie were positive and that you found her friendly and understanding. We appreciate your feedback!
1/5
GoogleRating only, no written review.
We’re sorry to see this and would like to understand more about your experience. Please feel free to contact us directly so we can look into this further and see how we can help.
5/5
GoogleHighly recommend. Dealt with Connie throughout a house purchase. She was very responsive, professional and honest and guided the process through to a deal which worked for all parties.
Thank you for your feedback, Max. It’s good to hear Connie was responsive, clear and professional throughout, helping things progress to a result that worked for everyone!
5/5
GoogleConnie was very helpful and provided a prompt and professional to all of our queries
Thank you for your review, Angela. It’s good to hear Connie responded promptly and handled your queries in a professional way!
5/5
GoogleMy experience with Connie and the Minors & Brady team has been brilliant. Would reccomend to anyone selling in Norfolk.
Thank you for your feedback, Ben. It’s good to hear you had a positive experience with Connie and the team. We appreciate your recommendation!
5/5
GoogleTo Kirsten I can't thank you enough it's been an absolute pleasure to liaise with you, I appreciate your consistent kind and courteous manner also your beyond exceptional customer service you went the extra mile and then some. I have also been extremely impressed with the whole team, your infectious enthusiasm and positive attitudes have been much appreciated and I highly recommend to all.
We really appreciate your kind words, Tanya. It’s great to hear you had such a positive experience and that Kirsten’s consistent support and approach made such a difference throughout!
5/5
GoogleLAUREN at the caister branch has been 100% a star
Thank you for your feedback, Dawn! It’s good to hear Lauren provided helpful, kind and professional support throughout!
5/5
GoogleAbi has been great at supporting my purchase! Highly recommend her and the team! Thank you!
Thank you for your review, Amy! We're happy to hear that Abi and the team have been a great support. Wishing you all the best in your new home!
5/5
GoogleWe were initially skeptical about choosing Minors & Brady, but we decided to trust our gut and go with them, build our own opinion and we are so glad we did. The team has been outstanding, but we have to give a special mention to Charley on the mortgage advisor side and Sarah, their Senior Property Consultant. They both helped us out massively and made a potentially stressful process feel much more manageable. Even now, with 90% of the process complete, their communication is still top notch. Whenever we have a question, we get a quick response without any delay. Brilliant service and highly recommended!
Thank you for your review, Reona! We’re pleased you chose to work with us and that the team, particularly Charley and Sarah, have helped make the process more manageable. It’s great to hear communication has remained consistent throughout, and we appreciate your recommendation!
5/5
GoogleSarah at after sales was brilliant. Also roman and Melanie at caister branch. Couldn't have done more.
Thank you for your kind feedback. We are pleased to hear you had such a positive experience and that everything was handled so well throughout!
5/5
GoogleI recently purchased my first property through M&B and the communication throughout was excellent. The team were professional, responsive, and made the whole process feel straightforward and stress-free. A special shout out to Daryl Long for going above and beyond. Thank you!
Thank you, Katie. We’re pleased your first purchase felt straightforward and well supported, and that Daryl’s efforts made a positive difference along the way. We appreciate your feedback!
5/5
GoogleGreat experience with this estate agent. Everyone has been helpful, polite, and quick to respond. Thank you to Abi McIntosh, who has been our main point of contact throughout the start of our purchase journey. She answered all my questions, kept me updated, and was always a pleasure to speak to. Really grateful for all the support so far.
Thank you for your review. We’re pleased Abi has been helpful and responsive in supporting you at the start of your purchase, and that you’ve found the team polite and easy to deal with. We appreciate your feedback!
5/5
GoogleHad the Caister branch help sell my house, what a fantastic team! Will always recommend Minors and Brady. Thanks again.
Thank you, Andy. We’re pleased the Caister team provided a positive experience and helped achieve your sale. We appreciate your recommendation!
5/5
GoogleCurrently purchasing our first home with minors and brady and the service has been incredible all the way from the viewings and up to the point of having our offer accepted and still able to answer any questions we have as quickly and precise as possible big thanks to Sarah Clifton for all the support.
Thank you, Jimmy. We’re pleased your first home purchase has been a positive experience so far and that Sarah has been able to support you and answer your questions along the way!
5/5
GoogleSarah clifton, has been amazing help with me and my partner buying are first home , being first time buyers we where unsure on things but she was alway happy to help with any questions we had
Thank you, Tyler. We’re pleased Sarah was able to support you and your partner through your first home purchase and help answer any questions along the way!
5/5
GoogleMe and my partner have just brought our first home and Sarah Clifton has been really helpful. Always happy to answer questions and queries, and quick to keep us up to date with the process
Thank you, Tia. We’re pleased Sarah was able to support you both through your first home purchase and keep you updated throughout the process!
5/5
GoogleSarah (Clifton) has been amazing so far regarding our purchase and very informative and prompt with keeping me up to date. Would definitely recommend
Thank you, Nicola. We’re pleased Sarah has been informative and kept you well updated throughout your purchase so far. We appreciate your recommendation!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 2,604 reviews rated 4.9 out of 5, followed by Norwich with 2,358.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
